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    Accent Auto

    3.8 (83 reviews)
    Open 8:00 am - 6:00 pm

    Services - Accent Auto

    Bumper repair

    Check engine light

    Engine oil light diagnosis

    23 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto frame testing

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Rear-end damage

    Accent Auto Photos

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    Definition of compact car
    Chris T.

    Shop refused to honor groupon. Service Writer States my Mercedes-Benz cla250 is a full size sedan. Car is classified as compact sedan. Please be aware that shop is using questionable tactics to lure in customer then attempting to upsale based on lies. Left review on Google and the owner responded that the reason for price increase was because car has special specs. Tried to explain to shop owner that I asked service writer if it was because of type of car and he said no strictly because car is a full size sedan, In his words "if it has 4 doors", and owner is incapable of comprehending the statement. The shop has a right to charge what they want for services. But they should not be trying to convince potential customers that their car is something it is not. Again this review has nothing to do with workmanship of the technicians but solely based on the shady tactics of the service advisor. Point blank the shop should have just said they didn't want to honor their groupon not try to convince me that I drive a large car. I have attached dimensions of my vehicle and a description of what a compact car is.

    Accident

    My experience with this auto/body shop has been nothing less than excellent. I got in an accident and they returned my car back to me as If it was brand new. The owner, Eddie, kept in contact with me throughout the whole process. He txted me updates and never failed to respond promptly to me if I had any questions. I have nothing but good things to say and I highly recommend using them for anything you need handled with your vehicle!

    Waiting room

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    13 years ago

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    13 years ago

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    14 years ago

    Business owner information

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    Georges C.

    Helpful 4
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    Ask the Community - Accent Auto

    Review Highlights - Accent Auto

    The owner Eddie topped off my fluids free of charge and provided extremely friendly service.

    Mentioned in 14 reviews

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    Capital City Collision - Before  Severe rear quarter damage.
After  Factory-fresh shine and flawless lines.

Call us today for your free estimate!

    Capital City Collision

    (265 reviews)

    78704 (South Austin)

    Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

    I recently had to have work done on my car through my insurance, and Capital City was excellent…read more They had to wait on some parts longer than expected due to my insurance carrier, but that was out of their control. My tires needed replacing, so they reached out to me personally to ensure I was given the equivalent quality as a replacement. They were always very kind to deal with on the phone as well. Great service and great quality!!

    Accent Auto - bodyshops - Updated May 2026

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