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    Accent Auto

    3.8 (83 reviews)
    Closed • Closed

    Services - Accent Auto

    Bumper repair

    Auto frame testing

    Rear-end damage

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    Reviews With Photos

    Definition of compact car
    Chris T.

    Shop refused to honor groupon. Service Writer States my Mercedes-Benz cla250 is a full size sedan. Car is classified as compact sedan. Please be aware that shop is using questionable tactics to lure in customer then attempting to upsale based on lies. Left review on Google and the owner responded that the reason for price increase was because car has special specs. Tried to explain to shop owner that I asked service writer if it was because of type of car and he said no strictly because car is a full size sedan, In his words "if it has 4 doors", and owner is incapable of comprehending the statement. The shop has a right to charge what they want for services. But they should not be trying to convince potential customers that their car is something it is not. Again this review has nothing to do with workmanship of the technicians but solely based on the shady tactics of the service advisor. Point blank the shop should have just said they didn't want to honor their groupon not try to convince me that I drive a large car. I have attached dimensions of my vehicle and a description of what a compact car is.

    Accident

    My experience with this auto/body shop has been nothing less than excellent. I got in an accident and they returned my car back to me as If it was brand new. The owner, Eddie, kept in contact with me throughout the whole process. He txted me updates and never failed to respond promptly to me if I had any questions. I have nothing but good things to say and I highly recommend using them for anything you need handled with your vehicle!

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    10 years ago

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    14 years ago

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    15 years ago

    Business owner information

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    Georges C.

    Helpful 4
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    Page 3 of 3

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    Review Highlights - Accent Auto

    “The owner Eddie topped off my fluids free of charge and provided extremely friendly service.”

    Mentioned in 14 reviews

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    Alfredo Collision Repair - Collision Repair Shop.

    Alfredo Collision Repair

    (133 reviews)

    Southeast Austin

    I would never recommend Alfredo Collision to anyone…read more I brought my vehicle to this shop after a collision that affected the rear passenger-side wheel. The repair required replacing certain parts related to the suspension and wheel area. Unfortunately, my experience with this place was extremely frustrating from beginning to end. From the start, the woman working there who identifies herself as the Accounting Manager was rude, unprofessional, and very unhelpful. She behaved as if she owned the business, yet showed very little competence or willingness to resolve issues. I even asked to speak with the owner, Alfredo, and was given incorrect information about who the owner actually was. The biggest problem is that my vehicle was returned to me in worse condition than before the repair. After picking it up, the car started making loud noises that it never had before. This makes me seriously question the quality of the work performed. It also explains why they never wanted to provide any warranty for their labor. In addition, the shop kept my vehicle longer than expected and still attempted to charge $50 per day in late fees, which I find completely unreasonable considering the delays and the condition in which my car was returned. At this point, I plan to have my vehicle independently inspected to verify the quality of the work performed. If the inspection confirms my concerns, I will take the appropriate legal action. It is very disappointing to see a business treat customers this way. I honestly believe the owner may not be aware of how poorly this place is being managed and how much damage this type of behavior is doing to the reputation of the shop. I strongly recommend that anyone considering this place look elsewhere for repairs.

    Got back to me quickly with pricing. Great customer service. Responsive. Although I did not use…read morethis company they had a fair quote and good response time.

    Capital City Collision - Before  Severe rear quarter damage.
After  Factory-fresh shine and flawless lines.

Call us today for your free estimate!

    Capital City Collision

    (267 reviews)

    78704 (South Austin)

    we have been buying vehicles from Leif Johnson for Buda for years. Since 2019 we have bought 4…read morevehicles from Marissa in the Fleet department, 2 personal, 2 business. she know we are not wanting to negotiate, we k ow what we want, and she gets straight to it! she is amazing to work with. then there is Hailey in service. Hailey is amazing, always bends over backwards to make sure we as good customers are always taken care of! I would say she has gone above and beuond more than once!

    I was a satisfied customer for nearly ten years, using Capital City Collision for all my body work…read moreuntil they refused to honor the "lifetime" warranty they promised me. Two years ago, they replaced the bumper on my Toyota Corolla. That bumper recently detached entirely during a road trip. When I asked them to cover the repair, they declined, citing the two-year gap. A separate auto body shop that inspected the damage confirmed the failure was due to the use of aftermarket parts, despite the fact that I was billed for dealership-grade parts. When I raised this, I was told the failure must have resulted from other body work done on my car in the interim, calling me a liar. There is no record of any such work. The only service on my vehicle since has been routine inspections. Monica Guerra and her staff have been dishonest throughout this process, and I'm deeply disappointed in how they've handled it. $2000 to fix their mistake.

    Austin Body Works

    Austin Body Works

    (145 reviews)

    East Austin

    I didn't even use this place and yet it was a phenomenal experience. I was in a car crash over the…read moreweekend and came in for an estimate. Stan was immediately welcoming and patient as I was obviously stressed and asked a million questions. The most amazing thing is that he helped me figure out next steps with my insurance, etc. that I had 0 clue about!! I had NO idea to do any of those things and he walked me through everything that needed to get done. I made those phone calls outside the shop and he even asked for an update to make sure I was okay. He was so kind and could have absolutely given me a crazy high estimate like other places I visited, but instead just wanted to help me. He told me that we are overcomers and overcome this I shall :') He went out of his way to help a stranger, and in his words, do the right thing, rather than make a profit and that speaks strongly to his character. So even though I didn't even use the place, I highly recommend!! And if I ever god forbid am in another accident, this is where I will go :)

    After a fender bender the rear bumper was detached. I got half of it reconnected but couldn't…read moremanage the other half. I brought it in for a repair estimate, but the tech instead spent a few minutes (in the blazing sun) and was able to get it all reconnected. I tried to pay, he told me not to worry about it. He did say that the clips are now weak and if it keeps detaching and I need a replacement, I'd be looking at about $1800. I thought that was a little high, but looking it up, it seems like there's extra labor for things like recalibrating the parking/collision sensors.

    Caliber Collision

    Caliber Collision

    (60 reviews)

    I just had some repairs/body work on my BMWX5 after getting side swiped. My 2nd time in two years…read more@ the Dripping Springs location after a previous fender bender. Once again Caliber Collision did an incredible job. Not only is the work they do there unparalleled, but they have the kindest, most friendly staff who are helpful and knowledgeable. James helped me with my claim AND kept me informed on my repairs throughout. I never had to reach out to him, because he was always reaching out to ME. When I picked up my car I didn't even recognize it. It was cleaner and shinier than when I bought it. They detailed the inside as well. In addition the shop is immaculate. I will never take my car anywhere else and will recommend Caliber to everyone I know.

    I got a quote for my van to get repaired for $3,950.26. When they told us the van was ready, they…read moresent the final bill for $8,006.10. The only communication we had through them after dropping off the van was through email. They sent an email saying "(T)here was a little supplement after the disassembly of the vehicle nothing crazy, I will send an invoice once it's in reassembly stages." Later, the shop agreed to lowering the bill by $731.54 but said I need to pay in full to get my van back. After paying in full, they wanted us to sign a form saying we authorized the repairs. Since I did not authorize the repairs, I refused to sign the form. Since I would not sign the form, the shop refused to give me my van back until I called the Police and the Police made them give my van back. When the van was finally released to us, we could not drive it away. The van would not start because of a dead battery. The shop personnel said that they had to constantly jump start the van in order to move it around. Why would a repair shop knowingly release a vehicle with a dead battery? In addition, the backup camera on the van does not work after they replaced the back bumper with the camera. I don't trust taking my van back to them again to get the backup camera fixed. I have tried to reach out to Caliber Corporate office but I have not heard back from them and it has been 2 weeks.

    Accent Auto - bodyshops - Updated October 2026

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