Everything about this business is understated.., all of them go the extra mile…read more. I've driven hours to use their service. Affordable Professional Perfection They make my car better everytime I see them I enjoy giving them money., Worth every penny

Great communication. Advocated for me with my new purchase of an old Mercedes. Will definitely be a…read morereturn customer. Very trustworthy!

We were repeat customers, having bought a car at Cactus Jack's five years earlier which worked out…read morewell for us. This time, we worked with Adrian on purchasing our car. He did a good job of answering our questions, and we were able to get a reduction in the down payment and a $500 price reduction for being a returning customer. However, when the time came to sign the final paperwork, Adrian had to work with another customer, so he sent Bob to complete the paperwork with us. Bob, however, was very pushy and unwilling to answer our questions, sometimes presenting papers to us saying they were about something in particular, when they really were about a couple of other things as well. He seemed annoyed when my wife wanted to check things over in the paperwork to make sure that we knew what we were signing and could agree to it. At first he didn't want to tell us about the hidden GPS system that is put in all their cars in case you are delinquent on your payments. He also implied that people who come in to have things checked out in the first fifteen days could get charged a diagnostic fee and a labor fee if it turned out the mechanics didn't find a problem, saying that some people bring their cars in to be checked out for what he considered to be trivial reasons. So the final paperwork process was by far the worst part of our car-buying experience. Shortly after we bought the car, an issue did come up, and we brought it in to service, and everything went fine. So, once again, we have what seems so far like a good car, and while the car-buying experience there was mostly a good one, I must say that the final paperwork process with Bob was not satisfactory.

I would leave 0 stars if I could! Sure the sales people are very convincing but it's not worth…read morebuying a shitty car from here. They claim all vehicles are inspected and safe for the road but turns out, they only inspect just enough to get it off the lot. Not only are the cars pieces of junk, they opt themselves out every time you try to get the vehicle serviced or have issues. Nonetheless, we got a car from here hoping it would be a good investment only to have the car for 4 months and it catches fire on the I-17. Don't ever buy a car from here or any cactus jacks dealer.

I bought my Honda Accord here and it has been my best car. It was $3000 and it had about 100,000…read moremiles on it.

Honest car dealership. Jose was pleasant to work with. He helped us get the vehicle price we…read morewanted. We went to several dealerships for someone to help us with what we were looking for and Jose was able to fulfill it. We left very satisfied.

If you are looking to purchase a great vehicle then you should definitely check out Certified…read moreImport Auto! Jess who helped me with the purchase is Super friendly, knowledgeable! I went to look and drive the car before purchasing. Loved it so much, that put money to hold and went back on Sunday to purchase and pick up. I was out the door in less than an hour!! Couldn't be more happier with service and the vehicle!!! Trisha :-)

Easiest car we've ever bought! Everything went smooth and stress-free, And we got a great price!…read more Jess & Eli were awesome to work with. Would definitely buy from them again.

After looking for a specific style of catering van , we happen to take a wrong turn looking for our…read more16th car lot on this day , our faith and prayers put us at this used car dealership for a reason . We found a great pro master GMC van , in great condition and good price , we were greeted by several wonderful people , none of them were pushy or fast talking like most used car places . Lupe the office manager found us the best possible financing , she worked really hard to help us . The owner is very accommodating with our every need , everyone on that staff is 100% wonderful . If you need a used vehicle , I would make this your first stop , it will save you money, time and aggravation at some other car place . Bless this company

I can't say enough good things about this dealership. From the moment I bought my car, they've gone…read moreabove and beyond to take care of everything I've needed quickly, professionally, and without any hassle. I needed a repair and they got my car into the shop and back to me the same day, which is honestly rare these days. Gisselle has been amazing super helpful, friendly, and on top of communication the entire time. Paco has also been great and has taken care of everything I've needed from start to finish. It's clear they genuinely care about their customers and stand behind their vehicles. This is the kind of service that keeps people coming back. If you're looking for a dealership that treats you right and respects your time, this place is it. Truly top-tier service.

I had a wonderful experience buying a car here. They made the purchase exciting, comfortable, and…read moreeasy. They were completely honest about the cars history and I felt an immediate feeling of trust when talking to them. I think it's incredibly important to have a trustworthy and friendly atmosphere when buying cars because it's such a big deal. I would highly recommend going to Carabana for an auto purchase!

This review is for Car Banana as looking for a reliable used car for a few months. Car Banana had…read morean excellent selection of hand picked used cars that make great first cars or provide reliable transportation for commuters. I took to a Fiat 500 convertible but the prices other dealers were asking just didn't make sense. Shane had a car priced beyond fair as he would rather move vehicles in volume and make people happy vs. waste their time negotiating. He was easy to work with and went above and beyond to make sure everything was in order so I could fly in and drive back home safely to California. While I was there we went to lunch and I learned that everyone knows Shane. The restaurant owner had personally purchased 5 cars from him over the years for himself and his family. Relationships matter, so does word of mouth. Shane cares about this and it shows. If you are looking for a used car for yourself or your family or a first car go here. Also, Shane speaks Spanish and is respected by families and individuals who happen to prefer doing business in Spanish too. He finances too. First cars and reliable used transportation go here.

Great car buying experience , from initial offer to vehicle pick up ,Andy and Kolton are truly…read moreprofessionals. The wifey was able to find a great deal on the "perfect family vehicle", definitely recommend buying from here.

From start to finish the easiest buying experience I have had. I had been looking for a particular…read morecar for several months and this popped up on their website. I made an appointment with Kolten to see the vehicle that day and he was pleasant, professional and no pressure. The vehicle was in near pristine condition and matched the pictures on their website. The car was priced well and there were no extra BS fees added, just a standard processing fee that was lower than most dealers in the industry. Very pleasantly surprised at the whole experience and wouldn't hesitate purchasing another vehicle from the m or recommending their dealership. If you want a nice selection of cars/trucks and "no pressure" sales agents with below market pricing this is your place. Mike in Mesa

Julian helped me out today made it as smooth as possible appreciated the help selling my carread more

I had a very disappointing experience at this dealership Echo Park Avondale, AZ…read more I scheduled a visit to test drive a vehicle I found online and arrived prepared to purchase the vehicle with my own financing already secured. Unfortunately, after spending more than 90 minutes at the dealership, I never even got to see or test drive the vehicle. My salesperson, Kim ( a dishonest,disheveled, incompetent ,ungroomed, inappropriate unprofessional man), repeatedly failed to provide basic information I requested. When I asked for the battery State of Health (SOH) report, I was instead shown tire tread information. It took approximately 40 minutes just to receive a copy of the Carfax report. He wanted me to look at his iPad when I asked for a paper copy. I was told the dealership could not locate the vehicle key because another employee, Hayden, had checked it out and was on lunch. I waited over an hour and a half for the key to be returned, but the vehicle was never made available. I was later told that I would receive a call once the key was returned. When I asked to speak with a manager, Austin came out and assured me that someone would follow up. As of today, I have still not received any communication from either the salesperson or management. I also requested a call from the General Manager and have not received a response. The only employee who provided professional and courteous customer service was Michelle, who handled appointment scheduling. Overall, I felt my time was not respected, communication was poor, and the dealership was unprepared to assist a customer who was ready to purchase a vehicle. Based on my experience, I would recommend that potential buyers do thorough research and ask detailed questions before doing business here.

Will not return n call for almost 2 yrs now ...On the contract that I never received it was…read moresupposedly a 2 yr loan all of a sudden it's a 3 yr loan ...and not my signature on the car contract ...my first name and last name was spelled WRONG EVERYTIME .....I know how to spell my name ...never was told my interest .rate not until I was totaled and saw what they say I owed ..... It's ridiculous he charged me wrong tax amounts on 2 vehicles charged me like I purchased 2 vehicles the first vehicle I turned back into him he refused to correct the problems catalytic converter ..he never gave me full credit on the money I gave him and charged me twice for dealer fees plus twice for title,registration of $120 ...My second car didn't even make it home it overheated going from 43rd n camelback to to 67th Ave and Orangewood .....pretty sad....then he sent someone to my house ..to check all fluids ...so the next day I still didn't know what was wrong neither did the mechanic he sent ...well the mechanic put 4qts too much of tranny fluid in the car .......so I wouldn't believe a word the man says ..... Can't even pick up the phone to call me back that's why he left OHIO CHECK THE REVIEWS HE HAS THERE ....1 star only cuz I have to

Had the BEST experience buying my daughter's first car with Sam! He was extremely helpful,…read moreknowledgeable, trustworthy, and kind. His prices are far below Blue Book and we could not have been happier with the service we received! THANK YOU!!!

Really recommend this spot for anyone looking to finance a care! Marina & Yvonne helped make this…read moreprocess go smooth!

So update, I've been having to jump my car everytime before I can drive it, I called to get it…read morechecked at again and was told that I am out of warranty so if anything is wrong I will have to pay. I was told if the same issues were happening I would still be covered and that wasn't the case. I then hung up on evon and just stopped answering calls. Horn still doesn't work alarm system doesn't work, engine light still on, and now the car start to lock you out and shuts off and you can drive it due to it being in auto theft mode. So today they decided to put a repo out for the car, and I was told I was 3 payments behind on a car that doesn't work, and Inorder to get it out I will have to pay 500 plus the 400 repo fee all in one payment. I honestly just want to say this has by far been the WORST experience in my life and I'm so happy it is over! DO NOT GET A CAR FROM HERE!