Great dealer shary and sharief were very helpful they did great jobs they got us a car with no…read morehassle!

I would not recommend buying a vehicle from New Deal Auto…read more I financed my first vehicle through them, and it had a slipping transmission. They replaced it with another vehicle, but the very first day I drove it off the lot, it shut off on me and had to be towed back. Now I've found out it has electrical problems, and I haven't even had this vehicle for a year. I'm a single mother who put $2,500 down, trusting this dealership to sell me a reliable vehicle. Instead, I feel like I was sold another lemon. Every time I call for help, I get excuses and empty promises. The service manager, Jerry, has repeatedly told me the problems were fixed, only for the same issues to continue. They've kept my car for a week at a time, returned it to me saying it was repaired, and the problems never went away. My salesman, Eric, hasn't been helpful either. Once they made the sale, it felt like customer service and honesty disappeared. Please do yourself a favor and have any vehicle from this dealership inspected by an independent mechanic before you buy it. Don't just take their word for it. I hope my experience helps someone else avoid the stress, financial burden, and frustration that I've had to deal with.

Do not waste your time coming here. I bought a GMC Sierra in April. On the day I bought it and…read moredrove it home, an hour into my drive the transmission went out. Before buying I had to tell them to fix the side mirrors because it was cracked, and the headlight was out. They fixed those two problems which was great however they do not inspect their vehicles before selling. They took my truck back to "replace" the transmission. I am still having problems to this day with the truck and totally regret doing this purchase. The manager was very unprofessional and rude. When I asked for proof/paperwork that the transmission was replaced the staff member didn't want to. They put a paper in the truck that you could totally tell was a dummy receipt. Their vehicles look nice, but they are selling lemons. Do not come here! I've seen multiple reviews about buying bad transmission vehicles from here and sadly seen them when it was too late.

I'm currently in the process of buying my 4th vehicle from Bob @ GCAT…read more I keep returning because they are honest, fair prices and they really do have "Great Cars and Trucks." It began back in 2017-2018 when I saw exactly the truck I wanted on the Internet. I'm a mechanic so I knew what I was looking at. The price was fair, so I bought it. (Still driving it daily) Other than gas, tires & oil changes, it hasn't skipped a beat. I work it pretty hard too carrying a ton of hay each week. My wife had been wanting a Dodge Challenger. So back in late 2019, early 2020, Bob had a nice one at a very good price. We made a deal and they even delivered it to my house! In 2020 we moved a couple hundred miles away. The roads here are horrible in the winter and my wife is destroying that beautiful car... so I talked her into a Jeep Wrangler. Bob had several. She picked out the color she wanted & again, it was delivered! They even serviced it and put new tires all the way around AFTER we bought it. I didn't ask for that. After seeing it in person & driving it, I was so impressed that I wanted one for myself! Days later, I called Bob on the phone & we made a deal on a second one. It will be here late next week. Like all the others, I expect it will be better than described. To be honest I don't need the 2nd Jeep. I just want it because it's perfect and I can't pass up a great deal. I can't remember the last time I bought something for myself so I'm overdue. I'm sure I'll enjoy it for many years. Bob might very well be the only honest used car dealer in existence. Imagine buying used cars over the phone, without seeing them first in person, knowing you got a great deal just because you trust the man you are dealing with. It truly is a good feeling. Bob, if you see this, Thank You! Your honesty / integrity is everything!

Horrible horrible service/ communication/ follow up! We were working on getting a deal going to…read morepurchase a truck and they were working on my credit app and when I call today to follow up on approval, they tell me the truck is sold!! how is that even possible when we were working on a deal for that truck

Sanderson Ford service department has always showed me the true commitment to excellence in…read morecustomer service. From the moment I arrived in the service line I get a friendly greetings and a welcoming feeling. I wish I remembered the same gentleman always acknowledges me by name and knows that I always work with Vicky Ferrara. Shortly afterwards Vicky arrives with the same friendly welcoming personality. Despite the inconvenience and repair cost of needing car break down fixed. Vicky keeps you fully updated and works with all the details of the service repair advisor to keep me informed. Vicky made me feel comfortable and confident everything is going to be completed and will return to its best working condition. She is dedicated and detailed to help keep costs down and fully checked my extended warranty to get repaired items covered by the warranty. This type of excellent experience is hard to find regularly in the automotive service industry. There's no doubt in my mind that my vehicle will continue to be serviced by this dedicated dealership. I have had several extensive repairs and services completed here this year. Each have been completed to the same highest level of efficiency and satisfaction. I wish to express my sincere appreciation and gratitude to Vicky Ferrara and the Sanderson Service Department for making me feel an important part of your automotive community and company. Thank You. Best Regards.

If you're looking for someone who actually takes care of you when buying a vehicle, go see Dallas…read moreGermundson at Sanderson Ford. We've been buying both our company and personal vehicles from Dallas for the past 6 years, and there's a reason we keep going back. He's honest, straightforward, and never once makes you feel pressured. He actually listens, understands what you need, and makes the whole process easy. Most recently, he helped us get into our 2025 Mustang Mach-E Premium, and as always, everything was smooth from start to finish. Good people are hard to find in this industry. Dallas is one of them. If you want someone you can trust, he's your guy.

Really recommend this spot for anyone looking to finance a care! Marina & Yvonne helped make this…read moreprocess go smooth!

So update, I've been having to jump my car everytime before I can drive it, I called to get it…read morechecked at again and was told that I am out of warranty so if anything is wrong I will have to pay. I was told if the same issues were happening I would still be covered and that wasn't the case. I then hung up on evon and just stopped answering calls. Horn still doesn't work alarm system doesn't work, engine light still on, and now the car start to lock you out and shuts off and you can drive it due to it being in auto theft mode. So today they decided to put a repo out for the car, and I was told I was 3 payments behind on a car that doesn't work, and Inorder to get it out I will have to pay 500 plus the 400 repo fee all in one payment. I honestly just want to say this has by far been the WORST experience in my life and I'm so happy it is over! DO NOT GET A CAR FROM HERE!

I'm definitely late to the review! I bought this car back in December of 2023, but I had the most…read moreamazingly experience. I've had no serious problems with the car, just typical maintenance. I would've written a review sooner but I wanted to wait to see if the car held up, as I've had some die immediately after or a yr later. I was also in the middle of school and it was a very busy time for me...buttttt The guys who run this place are polite, have good service and in the end made my purchase work out. I will definitely return if I need a new car & I 100% recommend! My car was clean, in good condition, with no safety concerns!

Do not use this dealer. We purchased a car and after about 1500 miles it needs rear brakes. I…read morecalled and spoke with a person who said his name was Glen. He told me to go ahead and file a complaint, so I did. Since they refuse to assist even though this is a safety issue as described by The AZ Department of Transportation. I am filing a complaint regarding this dealer with ADOT and the AZ Attorney General's office. THIS DEALER IS TOTALLY UNETHICAL. DO NOT VISIT THEIR DEALERSHIP. YOU HAVE BEEN WARNED!! ADDENDUM: Jay, the owner of Glendale Auto Source just contacted me. I now see why their customer service is so bad. I am not surprised however. In every company, the culture comes from the top. First of all he said "these reviews don't matter. It wont change anything". He may in fact be right. We will see. Next, he indicated that he is not going to talk to me because I am not the one who actually purchased the car. My step son was. So, I guess I am not allowed to intervene in affairs involving my family. WRONG!!!!! I am still going to. Finally, he said that he "never had anyone talk to one of his people and within 15 minutes, write a poor review" Well, Since their rating is 3.7 here, I guess everyone else has waited more than 15 minutes to negatively review their establishment. Also, they took 43 days to actually payoff the loan on my step sons trade-in. 43 Days before the car was registered to him. 2 days before his temporary expired. he had to keep calling and calling to get updates on when it would be done. Having several car dealerships as clients, I can tell you the ONLY reason a car dealership takes that long to payoff a trade is because they have cash flow issues. Most likely, they were waiting for another car to sell so they could use those funds to pay of my step sons trade-in. I reiterate my point. DO NOT GO TO THIS DEALERSHIP. THEY HAVE 15 REVIEWS ON YELP!. OF THOSE 15, TEN ARE FIVE STARS AND FIVE ARE 1 STAR. THAT MEANS ONE THIRD OF THEIR CUSTOMERS ARE NOT HAPPY. BY COMPARISON, MY RATING ON YELP IS FIVE STARS. MAYBE THEY SHOULD LISTEN TO ME. GIVEN MY PROFESSION, I COULD RUN THAT COMPANY MUCH BETTER THAN JAY DOES.

Great car buying experience , from initial offer to vehicle pick up ,Andy and Kolton are truly…read moreprofessionals. The wifey was able to find a great deal on the "perfect family vehicle", definitely recommend buying from here.

From start to finish the easiest buying experience I have had. I had been looking for a particular…read morecar for several months and this popped up on their website. I made an appointment with Kolten to see the vehicle that day and he was pleasant, professional and no pressure. The vehicle was in near pristine condition and matched the pictures on their website. The car was priced well and there were no extra BS fees added, just a standard processing fee that was lower than most dealers in the industry. Very pleasantly surprised at the whole experience and wouldn't hesitate purchasing another vehicle from the m or recommending their dealership. If you want a nice selection of cars/trucks and "no pressure" sales agents with below market pricing this is your place. Mike in Mesa

Speaking from the other side of an auction, set up by a landlord (and after a lockout during rent…read morenegotiations) to sell the assets of a 30-year medical college and clinic. While it was hard to watch from afar, I was impressed by how professionally they operated. Having glimpsed how this process works, if I were in charge of liquidating assets, I would work with Sierra.

Sierra Auction is a big auction house locally in Tucson & Phoenix …read more They auction weekly cars & trucks ,merchandise , recreational boats , motorcycles ,rv 's and more in an online auction . I've always been intrigued watching the cars & trucks auctioned . The sellers can be government & municipal vehicles , charity donations , government police seizures . Some vehicles have reserve prices that must be met to seller said vehicle. You must pay taxes & fees based on sales price & other added fees that add up but probably similar but different from a dealership . You must register & put a deposit to bid . If you fail to perform on a winning bid your charged 14% of your winning bid . Fridays score the Saturday auctions you may view & start the card only . That said there's some good deals & " duds " both if guess . They also auction miscellaneous items ,store returns & more. There is a big helpful staff that has been most helpful in my recent first time buyer experience . Sold ! Sold! Sold ! Located north of prince rd just east of I -10 freeway in an old industrial area .

worst dealership I have ever dealt with, they gave me a fake registration for the vehicle, got…read morepulled over and almost arrested, I told the dealership and they said it was fine they would take care of it , they sent a new one and i got pulled over again and this time the car got impounded, they acted like it was ok and they said they'd pay to get it out, never once did they actually go to a dmv to register the car all they wanted was my money and lie to me i went to the dmv and they said the car was never registered in my name and couldn't give me any more info, be careful buying from this fraudulent company who steals from there customers

On 4 April I went to purchase a vehicle from the dealer I was told upon deciding on leaving that we…read morewere approved for the vehicle I also mentioned it had a cracked windshield, Bald tires, suspension being loose. They told me they would replace windshield and I would pay for half of tires which happened. After getting several calls from finance company and with them saying we were good to go. The rep then told me that the dealer retracted The documents. I then called the dealer and ask what was going on they said they had a better deal with another finance company I then went with it a couple days later I try to call to see what was going on I did not get a response. I then took my money down there to fill up the rest of my obligation of the deposit I did ask again what was going on with the finance company the sales rep from the dealer told me that there was a better deal withAnother finance company.She then told me the manager would call me to sign the documents I never received a call from the manager and I suggested if we should cancel the contract due to the company not finding a finance company to finance the truck. She said no they were find company I will be fine. I went out of town and the truck broke down on me and then asked him to help me get it back to Phoenix from Showlow they told me I was on my own I then got back to Phoenix after several days being stranded and spoke to the manager Anna she said I pretty much will not get my deposit back because I brought the truck back and then told her that we did not even have a finance company and it's been three weeks with no communication since I don't have a finance company I am Due to have my deposit returned even her coworker agreed over the phone on that previous Sunday she said no and leave the truck there I did ask when will I receive a call she did not respond. Not even 500 miles on it and it broke down, without even a finance company either.