The Appliance Guys were able to diagnose our washing machine and determined that the electronic…read moredisplay had stopped working. I was able to find the replacement part on eBay for a reasonable price, install it myself, and now our washer works perfectly. What really impressed me was their honesty and professionalism. Many companies will still charge you even if they can't figure out the problem. The Appliance Guys, however, were willing to forgo payment if they couldn't diagnose the issue. That level of integrity is exactly why we chose their company, and we're glad we did.

James' service and work is top notch! He responds quickly, and is very knowledgeable. He got the…read morejob done in a very timely manner. His customer service, communication and work ethic are great! Will definitely use his services again, if needed, and would absolutely recommend him! Thanks James!

We had a problem with our washing machine and called Stacy to set up an appointment for service…read more Jeff came and diagnosed the problem right away. He had to order one of the parts but made a temporary repair so we could still us the washing machine until the part came in. He the came out again, installed the new part and made sure everything was working properly. When we had a problem with our dryer in the past he took care of that also. We also purchased a dish washer and Jeff installed that. If anyone needs a new appliance or service for one, call Authentic Appliance first. Thanks Jeff and Stacy. Jim T.

Jeff and Stacey are amazing. Jeff's attention to detail, even making sure my appliances are…read morecentered by measuring was awesome. I highly recommend going with a local small business

Carolyn is amazing! Honest quotes and fair prices on parts. Instead of trying to sell me on getting…read morea tech out to my house, they were open about my options. I was able to fix my washing machine on my own.

From the owner: We Repair All Major brand appliances such as Kenmore, GE,Kitchen Aid, frigidaire,whirlpool, and…read moremuch more

This is the 2nd time I hired Mike Appliance Repair because of his honesty, fair price, and…read moreworkmanship. My washer stopped spinning, and i immediately phoned Mike. He came on time, inspected and found the issue, and replaced the couplers, all within 1 hour. His price beats the competition, and he's professional and knowledgeable. Thank you Mike for Another job well done! Appreciate you and your wife, you make a great team!

Great service! Was able to come same day and fixed my dryer. Very appreciative thank you!read more

They came and did a great job would highly recommend them and will give them another call if I have…read moreany other problems with my washer and dryer thank u

I needed a control panel on the dishwasher at a rental…read more The technician who came out gave me a way better price for the work than I received from another company, who charged a$99 service caa The technician was efficient and fast and gave me good information for the future. I will always call this company when I need appliance repair as they are honest and reliable which is so hard to find

The response time on calls is great, and the quality work is the best…read more Their knowledge of what problems to fix is amazing. Their repairs are second to none. My wife and I have always been very satisfied with their service. Will continue is always our first choice.

My G.E. washer was working fine, but I noticed a puddle of water on floor every time I used it, so…read moreI called in a service claim with Lowes. I selected Christo Appliances (the contractor) since they are local. Their tech came out to do a simple diagnostic. My washer was leaking water (either from door seal or from detergent tray). He opened up the control panel to see if any electric component was getting wet. It was dry. Tech told me it seemed like it was coming from the detergent tray (I later saw it come out of the door's seal). He told me to call another company to confirm his diagnostic (WHY??) that they had to close the claim but once I got another company to confirm his diagnostic, he would come back. That sounds so wrong. That's not how claims should be handled. If I call another company, then that new company will probably fix it (unlike Cristo). I used my Washer that day the tech checked my washer. Well, it's not working properly anymore. The washer stopped in the middle of the cycle, and the door wont open. it's stuck! Today is Friday. I have been calling them since Wednesday and they haven't returned my call. I'm very upset and will not be using them in the future. I DO NOT RECOMMEND THIS PLACE. I should have read their reviews before I gave them my business. They have lots of bad reviews.

We live around the corner from this store so we come here for all our odds and ends of needs for…read moreproject or house stuff too. The service is eh ... everyone's always "busy" I usually don't ask for help because you get the cold shoulder. When I do I try to find someone who looks like they are they are in a decent mood. We tried asking a worker once to get us something out of the locked area for yard equipment and they took 30 minutes. We left said not worth the wait. The garden section from sept-Feb. pretty scarce not a lot of wild natural options- when making our outdoor enclosure for our tortuous we had very few options here in selecting non toxic plants. When trying to ask for or where a plant is they just pointed "over there" or "idk" Really hard to spend money when they don't know their products or just don't care. However we do like the kids club projects my son and the lady who runs it have a great relationship. She use to be stand of fish but we wore her down or he did with his smiles every month for the past 2 years 24 + crafts together.

Here at Home Depot today buying tubs/containers to organize.I love Home Depot and It's always a…read moregreat experience. A special thanks to Ryan who was extremely helpful and actually loaded up my basket with me asking. See you soon Home Depot!

Coming from the same family of mechanical neophytes, my brother asked me when I became so good at…read morehousehold repairs. My answer, "The first time I looked at the bill from the repairman." I've used LaBons twice for appliance parts. The first time was after my wife told me the oven wouldn't light. A search of the Internet pointed to the "Glow Igniter" being faulty. So I went to LaBon and they had one in stock. I don't remember the price. It was a bit more than I wanted to pay to gamble on a part which I wasn't sure was bad, but far less than a new oven. I decided to take a chance .After getting the old part off and the new part on, I turned on the oven and it fired right up. The second time I used LaBons was for our dryer. Our dryer had been squeaking for a number of months. The last week, it sounded like the drum was rubbing up against the side. Squeaking was fine, I feared that the rubbing would burn out the motor quicker. I figured that much like a car belt that squeaks when it needs replacing, it was probably the belt which needed replacing as well. The belt was fairly easy to take off as well. So off I went, belt in hand to LaBons. They had two belts on hand a GE OEM belt for $31 and a generic belt for $21. I chose the generic belt. Both were a bit higher than I expected, but still much cheaper than calling a repairman or buying a new dryer. I came home, installed the belt, turned on the dryer. No squeaking, no rubbing. Both times I used LaBons, I told them the part I wanted and the brand. They were able to look it up and give me the correct part each time. They are also a local "Mom-and-Pop" shop and I always try to support locally owned businesses. So far, everything has gone smoothly. The only downside I have seen so far is they do not offer refunds on parts. I guess they have been burnt too many times by guys like me gambling that they know what part they need and losing. Another minor downside is the place is in the "not-so-nice" part of town.

I was quoted one price, a lower one, on the phone and when I arrived at the shop I was told a…read moredifferent and higher price. Plus the older man is consistently rude and abusive.