I can not say enough about how special these people are. I work with an animal rescue in Pennsylvania. We were called Easter weekend about a cat who had been very high in a tree for several days. Our fire dept. tried to rescue the cat and he kept climbing higher, so they couldn't get him. On Easter Sunday (!) I did an online search in utter desperation, found AAA and called them, The owner interrupted his own holiday plans to make calls on our behalf. Against all odds, he found us a local tree-climbing expert, Mario, who came out and spent TWO HOURS in the tree, requesting various equipment as he would not give up no matter how high the cat climbed, probably about 80 feet up and way out on a thin branch. Miraculously, he caught the cat in a net and sent him safely down in a soft carrier. I am happy to report that the kitty, who had been in the tree for 5 days, is in remarkably good condition, safely ensconced indoors in a foster home, and now available for adoption through our rescue. We changed his name from Luke Skywalker to Mario, after his amazing rescuer. AAA provides an incomparable service with kindness and attentiveness. Their number is now in my cell phone. read more

I cont.acted Joe Phillips and AAA Emergency Tree Service to trim up a large maple tree in my back yard and remove a large limb that leaned toward the back of the house. Other tree services I had contacted were going to cut the limb off and take my money with no thought to the actual danger that the limb presented. Joe pointed out that the limb while large was also very strong and healthy and didn't need removed just trimmed. Joe's crew member, Adam, showed up about a week later and went at it.The show he put on was worth the money. At first I didn't see the rope he was tethered up with and thought he looked like a large flying squirrel jumping from one side of the tree to the other. But even after seeing the rope I was amazed at his skill at moving around in the canopy of the tree and picking out what limbs needed trimmed and getting to the dead limbs. It was pretty dark by the time he quit for the evening and the large piles of limbs on the ground kind of worried me as I couldn't see the end result. In the morning was amazed at how good the tree looked. A nice even spread of limbs. No heavily congested areas and no dead limbs. great job. My barber should be this good. read more

As we were arriving home from dinner Saturday night, we saw our neighbor's dog chasing our cat, Charlie, across our yard. To escape, he quickly climbed a tree in our backyard. Unfortunately, he was so terrified he climbed to the very top of the tree which is well over three stories high. For a few hours we tried to get him down, but he couldn't figure out how to climb down the tree. He was stuck, and we had no way to help him. Around 8pm we started calling every tree service or animal rescue company we could find. Many companies said call back Monday during normal business hour. We had a glimmer of hope when we found AAA Emergency Tree Service. The company specifically advertised cat rescue. Their website said they would respond 24 hours a day, 7 days a week, 365 days per year and were professional, technically competent and have the right equipment to handle difficult jobs - day or night. However, when we called we were told to call back the next day. They would not send anyone out on a Saturday night. The company's advertising it completely false and they were of zero help. If you're looking to hire them I would be weary of what they are advertising. read more

I called AAA Emergency Tree Service on this cold Sunday morning for help with my mom's cat that had got itself stuck about 60 feet up. It had been up since Saturday night in below freezing temps and hadn't come down by morning. It was early here in Michigan, but even earlier in Colorado. Even so, Joe answered and was extremely helpful, polite and compassionate towards the current situation. He quickly and professionally took all my pertinent information so he could help. Joe set up the entire solution, contacting a local contractor here in Michigan (Don Packard) who called our house promptly and arrived within an hour. Don scaled the tree and had the cat down within 10 minutes, and charged less than what Joe had quoted. Joe then called later in the day to ensure everything went well with the rescue. I would highly recommend using AAA Emergency Tree Service for any sort of emergency involving trees, as the service is very prompt and obviously they network with very skilled and professional arborists around the nation. Thank you very much for saving my mom's cat's life! read more

I wish I could give 10 stars. I called a few services before this one and no one even called back. Joe answered my call and made a great effort to come and give me a same day estimate. He came and cut down our tree the same week despite the inclement weather we have been facing and the cost was extremely reasonable. The customer service was amazing and it was great to deal with the actual owner of the company when they cut down the tree. I was pleasantly surprised when a sub contractor didn't show up. Aside from the awesome job Joe and Guy did, they were amazing guys. You could tell that they both truly enjoyed what they did and gave very helpful advice about an ash tree that saved us a ton of money and headache. After the cleanup, you couldn't tell they had been here. I plan to recommend them to anyone who needs any work done. Edit: I was wrong, I can tell they were here. Just took a closer look and they cleared the garden beds in the front yard. They left it in better shape than they found it in. Can't say enough good things. read more

I called Joe on Thursday and told him my dilemma. I told him that I had a pretty large ash tree in my front yard that needed trimming (covenant rules) and that I had a hard deadline of Sunday (really short notice). I also told him that we needed some bushes in front of the house trimmed. Joe asked me to send him some pics so he could estimate. I did and within 5 minutes, Joe called back and quoted me a reasonable price range. He told me that while he couldn't give me a specific time, he guaranteed he would have it complete by Saturday night. On Friday afternoon, I looked out my window and saw Joe preparing to work in front of his huge, service truck. I went out to greet him and he told me a specific price and we agreed. 90 minutes later, I had the most beautiful ash tree in the neighborhood and the bushes looked absolutely wonderful. Joe and AAA Emergency Tree Service were so quick, so professional, and so accommodating. I truly wish all businesses were like AAA ETS and owners like Joe. Thanks Joe! read more

A tree in my backyard was struck by lightning late on a Friday night, which then fell and landed on our house, knocking out our power and obstructing the area an electrician needed to access in order to fix our electrical box so that Xcel could come over and restore our power. I called AAA Emergency Tree Services on Saturday, and was very pleased to discover they were able to send their guys out and get my tree cut down and taken out of the way by 1pm on Sunday, before my electrician arrived. On a side note, I called several other places and left messages for them on Saturday. None of these other places (who shall remain unnamed), ever called me back. Most tree service providers in the Denver Metro area only work and answer calls during regular business hours, Monday through Friday. If you happen to have a true tree removal emergency, that cannot wait until regular business hours, AAA Emergency Tree Service is the way to go! read more

I came home from work on a weeknight and could not believe my eyes: multiple large tree branches from a gigantic tree in the backyard had splintered and come down on my garage roof and the surrounding utilities. Unsure of how to proceed, I Googled tree services in Chicago, but as it was after 7:00 p.m., I got voicemail when I called. That is, until I found AAA Emergency Tree Service. A chat operator took my initial information, and then ensured that I was connected immediately by phone with Joe Phillips, who could not have been more helpful. He, in turn, had a local tree service in touch with me within minutes, and perhaps 15 minutes after I found AAA's website, I had an appointment set up for first thing the following morning to address the situation. Joe personally followed up with me several times during and after the process. Overall, working with AAA was an excellent experience, and I highly recommend them. read more

Late on a Saturday night i realized I had a tree that had split and was about to fall through the perimeter fence and onto a main road that runs behind my house. I used Angie's list to find AAA Emergency Tree Service. I went to their website and used their live chat feature to inquire about services in my area (Grapevine, Texas). They had a gentleman named Joe call me within minutes to assess what the issues were - collect some basic information. Within about another 5 minutes -they had a local tree service contact me and schedule a 9:00am Sunday morning appointment. Later that night - the tree fell anyway so the city had to remove it from the street in the middle of the night. I got a followup call from Joe this morning. I honestly - have never seen a national service firm this well integrated and customer focused. I am wildly impressed and would recommend them to anyone. read more

My fiancé and I were two days away from moving into our first home when our indoor cat got out and climbed up a tree. Needless to say we were in a panic and we needed to get him down quickly, and didn't know who to turn to. After attempting to have the fire department come and try with a ladder (with no luck, our poor kitty Shadow just climbed higher and become more afraid), we followed up on our online research and decided to use AAA Emergency TreeService LLC. This worked out great! The service was fast, prompt, and reasonably priced for rescuing our poor cat! The company who came was very understanding of our situation and was very helpful. I want to personally thank AAA Emergency TreeService LLC for connecting us to such great local talent. I would highly recommend for anyone in the Pittsuburgh area to give this place a call if you need help with a kitty stuck in a tree! read more

My cat got chased up a 75 foot cottonwood and was literally out on a limb for 24 hours. I searched the internet for how to gt her out of the tree and a cat lady's blog linked me to AAA Emergency Tree Service. Immediately I had someone on chat asking my problem and then they gave me Joe's number. It was late in the evening and he took my call right away. He was very calm, and explained what the next best step would be. We decided to wait to see if she came down overnight. By morning she was still there. He called out one of his climbers and Bryan showed up with in the hour. He saw how high up she was and got right to work. He talked calmly to her as he made his way up, and was able to get her from the canopy of the tree with out incident or much stress to the cat. It was the best money spent. I recommend this company for your next cat or tree adventure! read more

I had a good experience working with Joe. I found him to be very knowledgeable, polite and an all-around good person. I had a small Ash tree removed (stump and all), clearance from a box elder for my house and my neighbors, and clearance from my house from another tree in the backyard. He kept me and my neighbor informed of when he would be at the properties to do the work. he was fast and fully cleaned up after himself as well as cleared my neighbor's gutters for her (she's about 80 years old). When we talked about payment, he told me part of what I was paying him would go to charity. He had me write one of the checks directly to the foundation and so it will be a tax write off for me. All around stellar work. Thanks Joe! read more

I couldn't be happier with the service provided by Joe and his team with AAA. When a huge fir tree crashed into my parents home, he immediately gave me a quote and was out the next day to remove it. It was massive, but they removed and cleaned up the whole area in less than a day. He is kind, friendly and kept in constant communication with me on the process and gave us a very fair price. I will be recommending this company to all my family and friends and will gladly use them again if the need arises. I have had dealings with company's that tend to take advantage of elderly people and after speaking with Joe, I knew he had integrity and nowadays that is hard to find. Thanks Joe & AAA. Outstanding job ! read more

Blooming trees in Denver do not like the heavy, wet snow that has frequented the Front Range this Spring. I was out of town when I got a call from my neighbor to tell me half of my very large 35 year old flowering pear tree was blocking the street. I called another tree service who told me they were over booked with all of their existing clients and recommended AAA Emergency Tree Service. I called Joe, explained the situation and he got right on it. Joe surveyed the damage, texted me a quote and we scheduled the work. Within a couple of days, the work was done. Joe's crewmen were friendly, careful to avoid damaging my fence and shrubs, and thorough. I highly recommend AAA Emergency Tree Service. read more

My cat was stuck 40 feet up a tree in Jacksonville, Florida and I had no idea what to do. I was starting to get worried, as she had been up there for more than 24 hours without food or water in 100 degree heat and was unable to climb back down. With nowhere to turn on a Sunday afternoon (Father's Day, no less), I did a quick Google search and found that AAA Emergency Tree Service offered 24/7 localized cat rescue through a nationwide network of partners. After a quick phone call (888-630-0555), Joe hooked me up with someone in my area who could climb up to retrieve my poor kitty. A few hours later, she was safe and sound. Thank you so much--I couldn't have gotten her back without you! read more

I live in Northern California and had a cat stuck 60+ feet up a fir tree in our yard. I searched and searched for someone to help get him down (called the fire dept, animal shelter, vet, a number of bay area tree services, etc.). I finally contacted Joe, after finding his service on-line. He was very responsive, kept me posted on his progress in finding someone in my area, and followed up with me several times over the 4 days my kitty was up in the tree. The person he sent out was fantastic! Clearly a cat person who was determined to do whatever he could to help us recover our cat. I am so grateful that I found AAA Emergency Tree (and cat rescue) Service on-line. Thank you!! read more

I contacted them because my cat bolted out the back door and climbed a utility pole. Tree companies can't climb utility poles but Joe went above & beyond to help out emotionally and contact Xcel Energy to convince them to come out. The cat ended up coming down on his own, Xcel did come out after the cat came, but the fact that Joe from AAA Emergency Tree Service was there checking up on everything providing emotional support (I was pretty traumatized and feared for my cat's life) was above & beyond what other tree companies offered to do. I definitely can't wait to hire them to take care of my trees! Companies like this deserve our business and are rare to find! read more

After an extremely long week at work, I was horrified to see that a previous evening's storms had cracked a large tree branch onto the power line going into my house. Knowing better than to risk frying myself, I gave AAA Emergency Tree Service a call. Within an hour, a team of professionals arrived, offered me a very fair price to remove the entire tree, and went to work. A couple of hours later, no tree, and no more danger. The follow-up the next morning was also a very nice touch. These guys are efficient, friendly, and professional, and I recommend them to anyone who knows better than to mess with large trees and power lines - you won't regret it. read more

Joe is very professional and advised how he would be cutting the tree as it was so large. Lighting struck the tree and it came down in our yard as well as in the alley. Joe and his crew were very professional as well. You could tell that AAA Emergency Tree Service crew new exactly what they were doing. No second guessing. When I went outside after Joe and crew had completed their work, I was so amazed to see the terrific job they did with their clean-up. You could not tell there was a large tree knocked down. This company is number one in my book. I would recommend them for tree service in a second. Mike D. read more