Initially, this was supposed to be an "In between" our quarterly visits, because we found some ants…read morein our Master bathroom and front door, but we just moved up our quarterly service. This is one of the top reasons why I like Homeshield, the reassurance that if I find ants, they will do an "in between" service call! When William arrived, he explained that it could be the weather and/or neighbors having something to attract the ants (food, etc) Thank you William!! Very efficient and friendly! He offered to do a Follow up phone call in a week. Praying that Ants stay out!

While the staff at Homeshield Pest Control have always been pleasant and I appreciate their use of…read morenatural treatments, I've been extremely disappointed with their lack of support in resolving our ongoing mice problem. Over the past two years, we've spent a significant amount of money with Homeshield to replace attic insulation and treat our home for rodent mites caused by repeated mouse infestations. Our insulation warranty was supposed to include service to prevent mice from re-entering the attic, yet new openings continue to appear and remain unaddressed. Each time an inspection is done, it takes weeks to schedule a follow-up appointment to actually seal the openings. Recently, after hearing mice again--now with a newborn in our home--we contacted Homeshield immediately. A technician quickly confirmed there were openings near our A/C line that needed to be patched, but for two weeks we were told they couldn't schedule the repair because the technician hadn't submitted the required diagram. When an appointment was finally scheduled, no repair was done--only additional traps were placed in the attic. After escalating the issue, we were told a manager could come re-inspect the home, but not until nearly a month after the initial report. At this point, I'm frustrated by the lack of follow-through and the amount of time I've had to spend chasing updates. We are simply not receiving the service promised under our insulation warranty and monthly maintenance plan, and we will likely be switching vendors soon. Unfortunately, based on our experience, I would not recommend Homeshield Pest Control.

We had our home fumigated and also wood work done to repair termite damages. Old Towne Termites…read moreand Pest Control went above and beyond to take care of our home. They were very honest with their work and provide us with details on what was going to be done to our home. Thank you and will repeat service!

this is our third pest control company we tried. wow! Chris did a phenomenal job. we had a bad…read morespider problem. not anymore! super professional and confident in the work they do. we're already booking them to come to our home regularly

Great service on my recent service call by Richie. I've had several good service calls but found…read moreRichie to be very thorough, efficient, and polite. Thank u Cura and especially Richie for his professionalism.

Jorge did a beautiful job of handling cobwebs etc. He was diligent in covering all areas of my…read morehome. He didn't rush and did an excellent job. I do hope you will include and extra tip for Jorge. I will definitely recommend to friends. Thank you Jorge, for job well done and your professionalism.

I've used Raphael at Premier for years. Quality person and quality service. I subscribe to the…read morequarterly maintenance and Raphael is always on time and is flexible if rescheduling is needed. I highly recommend his service.

Was great to have Rafael help service my home inside and out. Very punctual with arrival time…read moreestimates and updates so I am not stuck waiting around. Also knowledgeable of the various pests common in households and would walk me through the details on how the treatment works. Service was thorough and not rushed in any way. Highly recommended.

Micah and the team at 360 Rodent Control were great. We found evidence of rats in our home and…read morereached out for help; Micah came out promptly, did a thorough inspection, and clearly explained what he found, what was causing the problem, and the steps they'd take to fix it. He answered all my questions and provided a clear, straightforward quote so I knew exactly what to expect. The service that followed has been excellent. The crew arrived on time, cleaned up all the affected areas, and sealed everything so we're not dealing with ongoing issues or new activity. Everyone was professional, respectful of our home, and left everything neat and tidy.

We were very pleased with all the work that was performed by 360 Rodent Control. I found the…read morecompany to be trustworthy, knowledgeable and very professional. Michah came out and did the initial inspection. He thoroughly explained what he found and what the process was going to entail to rid of it. He was very honest and straightforward regarding the process and what we might expect from the results. Michah set up service immediately for the following day. The next day, the very friendly team arrived on time, followed by Michah. They immediately got to work. They finished the work in a timely manner. The team explained in detail and showed photos of everything that was done. After working with many different rodent companies over the years, 360 Rodent Control was by far the most honest, knowledgeable and overall best company we have every worked with.

Catherine was such a pleasure to speak to over the phone. She explained very clearly what each…read moretreatment would look like, what chemicals they would use, and what we would need to do. She immediately gave me the confidence I needed to hire this small Husband/Wife company to come and inspect my home. We've had roach and flea problems for awhile, and since they affected my cats terribly, I'm looking for treatment and prevention. Catherine was able to reassure all my requests and make sure it was doable. Considering the amazing price and awesome customer service, I cannot wait to begin treatment and update my review further.

We've been a customer of Herstine's since 2014 when we had our 1st home. We moved 20 miles away and…read morewe brought them with us. We've referred them to anyone that we talk to who is having any issues because we're so happy with the results. We have kids and pets so what they use is safe. We had ant problems when we moved into our two houses and since those move-in days we've never had an ant problem again. We've had random things come up like wasp nests and they're responsive and quick at helping us out. I can't believe it's taken me 11 years to leave them a review. Thanks, Brian and Katherine for being so amazing!

We have a big grassy yard and a colony of stray cats... unfortunately we brought fleas into our…read morehouse because of this. Preferred pest control sent Gio to treat the outside of our property as well as the inside of our home and we haven't had a problem since. We stay up to date with our treatment program, and since starting it, we have yet to see another flea, ant, or even a spider. I cannot recommend this company enough.

We initially had this company come out for an inspection, which we paid for. We decided to move…read moreforward with them because the technician was honest, knowledgeable, and didn't try to upsell us on services we didn't need. We really appreciated that and felt confident choosing them. After the inspection, we scheduled an exterior treatment since it would still help with our bug issue. Before scheduling, we specifically asked multiple times whether we needed to be home, and we were assured that we did not. We provided clear instructions on how to access the back half of our house. Unfortunately, they never showed up--not once, but twice. We had to reach out three separate times, and despite that, no one came or communicated with us. We even kept our dogs locked up all day waiting because we expected the treatment to be done. We're disappointed because the technician made such a great first impression, but the lack of follow-through and communication has been frustrating. Reliability is just as important as good customer service, and unfortunately, that was missing from our experience.

I am very pleased with the service provided by this company. I had some ants issues inside the…read morehouse and decided to get a few quotes. Maria responded back promptly and the quote was definitely very reasonable. She stopped by just a few days later to provide treatment and also followed up later to ensure the eradication of these ants. A few weeks have passed and I don't see a single ant inside the house. Definitely a small business worth supporting.

Alex from 'Bite the Dust' was very friendly, professional and diligent about treating the termite…read morecolony on the marked spots after the inspection! He was knowledgeable and had a great acumen to point out other issues that no other tech had offered. He also offered a free ant treatment around the house that will keep ants away for 6 months! Bravo! The owner of the business, Maria, was also very knowledgeable about the issue, kind and was following up diligently. It's an upcoming local business and I would like to give my future contracts to BtD instead of a corporate entity.

Ricky and his crew replaced facia boards on a 2 story house. Demoed a side patio / shade area…read more cleaned up everything. We walked my property to inspect results. Everything looks new. Not to pain the house. Thank you Ricky and crew.

Miguel Santillan Juarez our tech is a great, friendly guy, super professional and hard working. He…read moredid our annual termite inspection. The 25 year old home passed, but with one small fault. Pacific Coast Termite will be back within the week to replace and repair a dry rot damaged fascia board. All in all a pleasant inspection experience! Thank you Miguel.

After reading many reviews and contacting 6-8 pest control companies, I decided to sign a year…read morecontract with Preventative Pest Control in Anaheim for quarterly service. I liked how quickly they responded to my emails and how friendly they seemed. Their price wasn't the cheapest, but they weren't the most expensive either. I was given a 3 hour window for the technician to arrive. Not only did he call me within that time frame, I also got a text with tracking that he was on the way. Eliot parked in front of the house (not on my driveway), wore shoe covers in the house, thoroughly explained what he was going to do, asked for permission before he entered my garage, knocked on any closed doors, and sprayed both inside and outside the house. Eliot is a clean, hardworking, and honest professional. I was impressed with his service. I am genuinely happy with my choice to go with Preventative Pest Control!

They did a really good job in the five (5) straight years that we've used them…read more In addition to coming out quarterly, they come WHENEVER you call, and usually pretty quickly. They handle the interior and exterior of your home, and did a superb job of battling back the 'ants problem' that define Irvine (sadly...and why UCI's mascot is the freakin' Anteater). Moreover, living next door to a hiking trail, Preventative did a great job of ensuring that we never had mice, rats or cockroaches. Techs were always super professional, polite, clean and respectful of our house (and our walls). Finally, they're competitively priced. Definitely give them a go!