Overall this location has been okay. But recently 1) The…read moresecurity guard had me leave my bag at the front of the store -- and I am ok with that. But then he went toward to rear of the store and zoned out on his phone --- leaving my bag vulnerable to anyone near the front door. 2) I have a never-used battery. Purchased within the 90-day return period. I tried to return it, with receipt. They said that because I had had it over 30 days, I had to return it to the location from which I had originally bought it. Which is a very inconvenient bus ride away. I've never had a store make me go back to the original location -- in the same city, yet. The Autozone in The Laurel seems to be more professional.

I was on the store 8:30pm and their closing hours are 9 pm, the security guard bock me the entrance…read moreeven that they had to close in 30 minutes, I was on my car for leave and more people arrive to the store and he let them in, I go back and he don't let because he said they are close before they have to, usually the security guards there treat you bad, it's the worst place to go to get parts

I haven't driven my commuter a lot during CoVid, and after staying home for the holidays, car…read morewouldn't start. After a jump, I drove straight here to this O'Reilly to have the battery checked. Aasim was polite, asked all the right questions, came right out with the meter and did the check. Clean bill of health for the Honda, just needed a long drive to charge the battery. I was impressed with Aasim so I came back inside afterwards and made a purchase for a different vehicle. People like him with a good attitude are what make the world great, and I would come back to this O'Reilly, if not for him, then for the positive experience at this location.

zero star bad service lazy don't wanna pick up the phone when you call overall need better…read moreemployee. And they make you leave one star for the review to be seen or read. Smh

Thank you for not ordering my part even after I called asking for an ETA on the order twice…read more "We don't have it in stock" 3 days of taking Ubers just for the customer service rep to tell me the store had never processed the order and requested the item. Their competitor had it for me within a few hours. Luck of the Irish I guess. Worst part is when this location closes they will blame the neighborhood when in reality it's the incompetence behind the counter.

After installing the fuse, i consulted you tube again to locate where my vehicle's rear brake…read morelights were. My car's owners manual wasn't useful. By looking at the glare of my brake lights reflecting off the windows of an office, i found which brake lights wasn't working. Disassembling the rear brake set, i found #7443 bulb was needed. Seems each socket uses a different bulb. Going to an Ace Hardware store not helpful. they don't carry this bulb. Went to Autozone, found it easily in the light bulb aisle. $9.99 same price as other light bulbs. Checked out relatively easy. store not busy. Probably the area. Front door was boarded up. Was able to change 1 bulb after some heavy pulling. The other bulb still unwilling to come out. Both bulbs had slightly blackish dust within..one appeared to be still working. Will need to find another window to reflect my brake lights to judge whether they are dead...

I've only bought a couple car batteries from here. Good price. Great service, the guy is nice helps…read moreme get the right battery. I brought my old battery to return after and everything was very smooth. It's hard to park in the lot. Other than that it's pretty nice. A few people I know order parts from them too.

I spoke with someone about a part for my car. I don't know much about cars so I asked them how late…read morethey were opened. They said to come in they would look at it and if they didn't have the part they could order it for me and let me know once it got in. First of all this place is hard to find. They were very nice when I called back for directions because I was lost. When I got there it was a small place and they guy I talked to was very nice. He came looked at my car and said he didn't have it but would order it and give me a call tomorrow to follow up on how long till it came in. Two days later I realized I didn't hear from him. I called in and he said, "oh yeah. It'll be in I'll give you a call once it gets here." I followed up again a few days later and they still didn't have it. If it would've taken this long I would've gone to Auto Zone. It's been months now and they've never called me. Every time I had to call to follow up with them. The guy was really nice the place looked legit and I really wanted to like this place but their customer service outside of directly was horrible.

I had a great experience with one of the parts experts at Auto Zone…read more His name is Leo F. He was polite and provided excellent customer service.

I really needed help with my license plate and was hoping someone at AutoZone could leave me in the…read moreright direction. My license plate was popping off and I was afraid it was going to fall off on the road. Luckily Andy was on duty and helped me secure the license plate by screwing it in correctly. Apparently I had done it wrong. I really appreciate their fast and friendly service. I definitely would come back if I needed anything else from this autozone.

They have what I need for basic car maintenance at a reasonable price. The staff have always been…read morevery helpful (e.g, looking up my past purchases etc ) and I never need to wait very long. This O'Reilly's is located on the south east corner of the 16/Potrero shopping center. There is easy parking in the lower level garage which can feel a little unsafe at times, so if you can snag a spot on the street it might be better. Another yelper reported the O'Reilly in the East Bay will install your new wiper blades after purchase. As far as I know this service is not available in SF, but we have Professor YouTube to help with that.

I just had a very positive experience at this store on Sunday. I'd been before, and it's usually…read morefine but "nothing to write home about" so to speak. But this recent trip was outstanding. First, a clerk greeted me with a cheerful "hello, how can I help you". Jayson was his name and he proceeded to assist me with oil and new wiper blades for my car. After ringing me up, he offered to install the blades himself at no charge. I said yes, saving me a lot of stress, so of course I found a few bucks (always carry some cash!) for a tip. I recommend this store, the staff are fantastic!

Definitely better than in Oakland if your looking for affordable Aftermarket parts definitely…read morerecommend this is coming from a Parts Manager and also a former NAP Employee

One of the best in the business work with them on a regular basis and as long as you avoid JR, you…read moreshould get great service and pricing

I stopped by to drop off a donation at Goodwill on MacArthur in Oakland and, lo and behold, there…read morewas an AutoZone right next door. I've been meaning to replace the original battery in my SUV, so I took it as a sign and decided to stop in. This turned out to be the best AutoZone experience I've ever had! A million thanks to Ms. LT for taking such great care of me. She was knowledgeable, friendly, and took the time to recommend the best battery option for my SUV without any pressure. Her customer service was outstanding from start to finish. The best part? She even installed the battery for me! That level of service was completely unexpected and greatly appreciated. It's rare to find someone who goes above and beyond the way she did. Thank you, Ms. LT, for the amazing and phenomenal service. You've earned a loyal customer, and I'll definitely be back for my future automotive needs. Highly recommended! Cheers!

Easy to find stuff and workers were helpful. I was after lightbulbs and had no clue how to look for…read morethem or anything . That being said I was on my way home with bulbs in 10 minutes and installed them at home in 10 more minutes.

Levan Group is a good place to get auto parts for your car. Break a tail light, headlight, or some…read moreother part to your car. You can get a replacement part immediately if they have it in stock and they have a large selection of auto parts.

I love this place been shopping there for many many many years I have no complaints or anything…read morenegative to say about this place found very hard to locate parts and accessories there

O' Reilly used to be Kragen. there's a good sized parking lot here…read more post 6 p.m. couple of people in line for service . 2 other people at the counter getting advice on what parts to buy. buys: windshield wipers (20" & 22", 8.99, 9.99) -initially got "rainy days" which were a few $$ cheaper -asked "they're all the same, right?" -cashier: "these will only last a month. anco's will last 2 , 3 times longer" -so i switched, paid a few bucks more. notes: -will i remember if this wipers last 2-3 months? probably not -but i would remember if they last only a month -peace of mind is worth a few bucks.

We came here for a quick pit stop since one of the headlights of the car died on us. We didn't…read morewant a ticket of any sort and forgot insurance papers at home so we stopped by Kragen's along the way. They take forever with their service. They gave us the wrong light bulb and charged us right away, They took forever to give us our return back to exchange for the correct light bulb. The guy had to wait for another guy to do the transaction. You need more informed workers please