It was my first time working with Ramiro and he was great! He was professional, friendly,…read moreknowledgeable and most of all, HONEST! I had him inspect my daughter's car to get an assessment on what she needed to get done and since it was a second hand car (her first car), I knew there were going to be issues. He charged a reasonable rate and provided an estimate on each items so that I can be aware of the cost when we finally decide to get the work done. I also had my brakes and rotors replaced and my car is driving so much better now. I didn't know what to expect, as I never used a mobile mechanic and I must say, his prices are quite reasonable. I will definitely be calling Ramiro for our future automotive repair needs.

My headlight restoration looks awesome and I'm looking forward to seeing better at night!read more

I had one of the best customer service experiences I've had in a long time at Doral Auto Repair…read more Before even coming in, John was incredibly helpful over the phone. After I told him my make and model, he suggested I pick up a replacement headlight bulb just in case and told me to come in anytime--no appointment needed. When I arrived, he immediately came out, had me open the hood, and took a look on the spot. Within less than 3 minutes, he had the new bulb installed and working perfectly. What really stood out was what happened next--I asked how much I owed him, and he told me there was no charge. That level of honesty and kindness is rare these days. John didn't try to upsell me, didn't waste my time, and didn't treat a small job like it wasn't worth his attention. He handled it with professionalism, efficiency, and genuine care. Because of that, Doral Auto Repair has earned my trust. The next time I need any work done on my car, this is exactly where I'm going. Highly recommend.

Rating: (1 Star) I…read moreused Yelp's "Get a Quote" feature expecting a straightforward price estimate. Instead of receiving a quote, I got what appeared to be an automated response telling me to "come in." The message looked scripted and didn't address the request for pricing at all. After I replied again asking for the quote Yelp indicates businesses will provide, the same scripted response was essentially copied and pasted back to me. Only after pushing further did I receive what seemed like a more direct reply stating that their insurance does not allow customer-supplied parts due to liability concerns, followed by a note that they offer a 3-year/36,000-mile warranty. That explanation would have been fine if it had been stated clearly from the beginning, instead of sending automated responses that avoided the actual request. Consumer Education: When repair shops purchase parts, they typically buy them at wholesale cost and then apply their own markup in addition to the shop's labor rate. There's nothing inherently wrong with making a profit--every business should. However, when customers ask for a quote while supplying their own parts, it can reduce that margin. Based on more than 20 years in automotive retail management and sales, my personal conclusion is that some shops simply prefer not to quote jobs where their parts markup isn't included. The bigger issue here is the Yelp listing itself. Yelp allows customers to input the vehicle, describe the work needed, and press "Get a Quote." If a shop isn't willing to provide quotes--or only wants customers to come in--then that option probably shouldn't appear on their listing, because it creates a misleading expectation for consumers trying to comparison shop first.

The owner of this business was very nice and accommodated our need for a same-day inspection with…read moretime constraints. They performed a very thorough inspection with recommendations about upcoming service needs. The price was fair and the process was very smooth. If I lived in the Hayward area, I would use this business regularly.

i love vinny'z customer service!!! fast & easy smog…read morecheck!!!!! hallelujah!!!!!!

As part of our family fleet, we have a couple Hondas a CRV and a civic sport as well as a Ford and…read morethe cyber beast. Rather than take our Honda CRV or the Civic sport to Honda for service we might go there to get something very minor and find out what we need but when we want to get it done, we take it the cost of auto care they do everything they stand behind their work and they're not funny style and what I mean by that is if you don't need something, they'll let you know they'll come by and check your tires. They will rotate your tires balance some and they'll do like different maintenance on your car that you need that the dealer of course we charge you twice as much for. I'd recommend Costa they're pretty busy they're located in East Oakland and I believe they're closed on Sundays but they're definitely worth it. If you can make an appointment to drop your car off there to get it serviced usually they don't. They don't allow you to wait because they take their time and diagnosing everything and making sure they do it right and sometimes they may have to order things, but I would highly recommend you check them out. My family has been relying on them not only for tires, but for maintenance for almost 20 something year maybe 25 years.

I got highly recommended by my brother in law. I got a quote for a Dodge charger 2021 for a 60,000…read moremiles. They responded quickly. The gentleman at the front desk was very polite. I had to get some work done on my vehicle and I know I got a great deal versus a dealership. Unfortunately, my car did have to stay overnight after I approved the services. I do like their virtual system where you can approve or deny services. I was a bit confused on one of the services, and I called to get an explanation and they explain without any hesitation. I would definitely come back to get my other services that I denied and regular oil changes thank you Costa Auto Care and team for your services.

Definitely the best in customer service. With great prices and friendly staff, I would not mind…read morepaying extra but I didn't have to. Very much recommended.

I recently went to Bam Bam tires. I have I have done so over the past couple of years . When I had…read morean issue with my tires on both my cyber truck and my Honda CRV and my daughter's Honda. I've stopped by Bam Bam tires and Miguel and his crew has been really good about getting me a tire sometimes I stopped by just to have them check my tires to make sure the pressure was right before my wife or I go on trips, they are great. I highly recommend them. They have new and used tires and they do while you wait service. There's an area for you to sit in the shade while you're waiting and you can see them take care of your tires. Again I highly recommend them. The one thing I like to point out is that the price is right is a great value can get the quality new each tire at a good price. Be sure to check out Bam Bam tires.

Jimmy and crew are the real deal. This is my go to service center where they are always courtesy,…read moreknowledgeable and know their stuff. Kristen calls me to let me know of the mechanics findings and what they recommend. I trust them and highly recommend them Kudos to Jimmy, Kristen and Louie.

I'm very satisfied with the work done by Precision Auto Mechanic on my Toyota 4Runner. They…read morereplaced the entire engine, which is obviously a major job. After a testing period, I experienced a few issues, which can happen with work of this scale. What really stood out is how they handled it: they fixed the problem promptly, without charging me, without complaining, and without me even having to ask. They fully stood behind their work and took care of the necessary adjustments. The truck now runs very well, and I truly appreciate their professionalism, honesty, and sense of responsibility. It's rare to find a shop that handles a big job and the follow-up this well. Highly recommended.

Performed brake replacement on my beloved Mazda. Fair price, quick and excellent work. Not sure…read morewhat else you could want. Will surely be back with our other cars.

These guys came through. Crazy noise for my brakes, I called at 9am, they said I could bring it in…read more15 minutes, they assessed and explained (no mansplaining, thank goodness), gave me a totally predictable and reasonable price, had it done early at 2pm, were so easy and professional and friendly. So easy. Would recommend to anyone.

Carlos, the shop owner, helped me out with a large dent I had in the (plastic) bumper of my old…read moreToyota. Since it's an old car, I wasn't expecting the largest effort. I would have been happy if he simply applied heat and pushed out the dent, taking maybe 15 minutes. I left the car with Carlos for a few hours, and he gave me a call when he was done. When I inspected the bumper, it was as if the damage never occurred. Turns out Carlos lifted the car on the hydraulic jack and removed the whole bumper. This way, he was able to do the best possible job getting this dent out. He definitely wasn't taking any shortcuts, he works hard. As soon as he saw my car, I'm sure he already had a plan in place. 5 star shop, has a strong team working with him.

If all I can give is 5 stars - they deserve every one of them plus the star tips so 25 !!!…read more San was recommended to me for my 2011 BMW325i but I was hesitant. BMW folks quoted me $285 for my left signal replacement. San looked at it, connected a wire and I was done at no charge! it was a lose wire. Super folks!! Thank you thank you thank you!!!

Been going to Matt for several years to service all our cars (Honda CRV, Toyota Prius and RAV4)…read more Very knowledgeable, fair prices, doesn't try to upsell you on unnecessary services.

What could improve? Just stay away from this shady overpriced business. The Matt guy uses all kinds…read moreof excuses to not be blamed for the shoddy work he just did. This Matt guy tries to cover up his mistakes. If you you screwed up, which you did, just admit it. All of the suggestions Matt made that needed to change in my car did not affect its usage for many thousands of miles. To this day, none was changed and still runs great. He wants you to change all of the components to make more money. What a scam. Like I said, all of the components he suggested I have NOT changed and the car has over 278,000+ miles since it was improperly fixed. Which I corrected on my own. You're lucky you got 1 star. If I could give zero stars I would.

Got my brakes and rotors replaced and had a great experience. The shop was quick and affordable…read more Definitely recommend if you're looking for reliable brake work.

I was looking for a reputable place to get my brakes fixed and found Mission Muffler and Brakes on…read moreYelp. I chose them based on their great reviews--and I'm glad I did. I came in without an appointment and spoke with the manager, Jose, who was incredibly accommodating. After inspecting my brakes, the team was transparent, honest, and made me feel confident in the service my car needed. They were fast, efficient, and got everything done smoothly. The price for replacing both brakes was fair, and they even offer a lifetime warranty, which really gave me peace of mind. Overall, a great experience--highly recommend Mission Muffler and Brakes for anyone looking for reliable and trustworthy service.