I needed some work done on my 2000 F150 with 360K. Once again the work performed met or exceeded my…read moreexpectations. The shop rate is $220/hr but you get what you pay for with auto repairs. You can save on shop mark up by supplying your own OEM parts.

Not only are they friendly and knowledgeable, but they fixed the horn on my CMAX as I'd asked and…read morenothing else unnecessary-- fast and efficiently. They made further recommendations too. Very easy to talk with and understanding.

I've been going to Ken at HAC for years now, and I didn't even realize I hadn't left a review for…read morethem. This is my go-to mechanic for all things automobile. Ken worked as a mechanic for Honda for over 15 years before opening his own shop, and I feel we're all the more lucky that he did. I bring both of my cars to him for regular oil changes and maintenance, and I've sent all of my friends and family to him as well. Ken knows both of my cars and reminds me when it's time for routine maintenance, if there are other issues that I didn't notice, and he's the type of person who will work an issue until it's completed and solved. He's trustworthy, honest, knowledgeable, and it has been a pleasure doing business with him and his family all these years. As an example of the sort of value you get by going to HAC, I recently had the misfortune of breaking a plastic clip on the inside of my gas cover door. Without it my gas tank won't pop open. I went to the dealer to see if it was covered by my extended warranty, and of course it wasn't. The spring costed $16, but they wanted to charge me $265 to install it I called Ken and he said "buy the part and I'll take care of it for you." So I drove 50 feet next door to HAC, Ken looks at the issue and says "I can fix that. $95." $95!!!!! THAT is why I continue to patronize HAC, and you should, too.

First time having to do a Smog Test on my RAV4. My DMV renewal notice didn't even note it was…read moreneeded until I paid and received a letter it was INCOMPLETE. I guess when your car hits 8 years, the first smog needs to happen and coincided just shy of 8 years *eye roll* I was in the area and came across Hayward Auto Care (HAC). STAR certified location which i realized (later) is overkill for my low-mileage and maintained vehicle. I was told up front the cost (was a bit surprised) and in hindsight, should've gone to a regular Smog Check location. Yes, I should've done my homework beforehand (failed) and paid more for convenience. Completed in 20mins. I would consider returning for other services. Be sure to utilize their COUPON (discount) on their Smog Service and other services located on their site! Disclaimer: There was no hard sell and/or pressure from Ken or his son who were friendly and efficient. Note: STAR stations are held to higher performance standards by the Bureau of Automotive Repair (BAR) and are authorized to test vehicles flagged as high-polluter risks

I'd been putting off getting my tires taken care of, so I finally started a project on Yelp to…read morerequest quotes. Sylvestre got back to me quickly with a clear quote. I'll admit I let it sit for a couple of weeks before following through, but that was entirely on me, and it was a great first impression. When I finally made it to the shop, the entire staff took care of me from the moment I walked in. Cesar, one of the technicians, handled my tire installation and alignment, and his work was excellent. The car drives noticeably better, and it was clear he took pride in doing the job right. They also offered caliper painting, which I decided to add. The results look fantastic and give the car a sharp, finished look. It's a nice extra touch that most tire shops don't offer. Between the fast communication, friendly service, and quality workmanship, I'm glad I finally made the trip. I'll be returning for future tire and alignment needs and recommend this shop to anyone looking for a team they can trust.

Definitely left an impression for a lot to be desired…read more... I called and spoke with Sylvester, who told me it's $150/hour labor rate, $150 for diagnostics; but he offers to wave 50% off the diagnostics job if the job ends up going to him/his team/shop in the end. Sylvester seems nice enough, personable and relaxing conversationalist enough when I talked on the phone and when I dropped off the car. I wish the positive impression there translated to a more positive experience or instilling any positive confidence in... I bought a very old used car (20 year old car; but under 110k miles), and didn't need the premium pricing for maintenance, considering I don't want to put in too much into a car that is in its last years (for reference, I usually bring my cars to Precision Auto Care in San Leandro). Based on location, labor rate, high rating ratio (and compared to other local repair shops at a similar rate), and some reviews, I chose to try this place out to give my car a good look over. I wanted to see if his shop would be able to confirm/observe some of the same the things they should've from the Pre-Purchase Inspection (PPI) I had done, and didn't fabricate more merely to pad on costs. In the end, I was not impressed... After dropping it off for the day, when I came to pick it up, this was the outcome (for the $150 to get an official after-sale inspection "Diagnostic & Analysis; Potential Issues"); Sylvester gave me the most generic, plain, perfunctory assessment! He basically merely pointed out the easily observable & obvious/superficial; showing it wasn't given any kind of in depth inspection. All he gave, specifically, was that the gear number indicator isn't accurate (who cares, it's from 2005, it's not going to show when it momentarily goes down to 2nd or 3rd gear after cruising at 4th), and that "it's old". That's it. He went on about how it's an old car, so not in great shape (yeah it's old, but was under 110k miles with no major accidents or issues and had every service milestone), and that it needs a (what I imagine a still pretty costly) basic tune up before anything else can be figured out...! He claimed it could barely be expected & trusted to drive to as far as San Jose (from Hayward). I asked him about any of the findings from the PPI (transmission needs tune-up, brakes look worn, serpentine belt looks worn down, parking brake could be tighter, various evidence of small leaks), and he merely shrugged and kept pushing for the basic tune up because it's old before anything else. I then specifically asked him what was observed about the brakes, and he again shrugged and nonchalantly responded "well...it stops..." What kind of response is that?! I know what a proper inspection looks like (shot out to SafeBuy); I don't think he or his team even looked at it -- merely test drove it a little bit, took surface-level observations, and didn't even bother to inspect even the most important & vital parts (even as it's not even small compact components)! He couldn't even take a credit card (machine was acting up), or give a proper receipt. I've driven it for 7 months now, and put 13k miles on it (because I work in San Jose from San Leandro; going against his wrong assessment) -- I've brought it to 2 other mechanics who confirmed most things from the PPI, and dispelled a few others that weren't as concerning as initially observed (PPI can only inspect so extensively); I did get a transmission tune-up and the spark plugs needed to be replaced, but it's worked great all this time (opposite to what Sylvester said). And none of which was observed or brought up by him/them. They might be competent enough, and great in other situations and for other people (hence more than 1 star). But after it all, I felt it ended up being a waste of money with Exodus Auto Repair - with bad generic uninformative not-complete diagnostics. In the end, if that's the effort and comprehensiveness of the inspection he'd give at the base/first level, how can I trust him and his team for more in depth troublesome issues & major repairs?!

I can't say enough good things about Zoom Auto Transmission Center! I recently brought in my van…read morefor a full transmission replacement, and from start to finish the experience was smooth, professional, and stress-free. David was the technician who helped me, and he was outstanding. He took the time to explain everything clearly--what was wrong, what needed to be done, and how long it would take. He answered all my questions with patience and never once made me feel rushed or pressured. You can tell he really knows his stuff and genuinely cares about doing quality work. The team at Zoom Auto got my van back to me quicker than I expected, and it's been running perfectly since. Transmission jobs aren't small or cheap, but I feel confident that I got honest pricing, excellent service, and long-term peace of mind. If you're looking for a trustworthy place for transmission work (or any auto repairs), this is the place to go. Ask for David--he's professional, knowledgeable, and goes above and beyond for his customers. Highly recommend Zoom Auto Transmission Center!

Another 5 Star review - these people are doing things right! I called at 7:25 AM though they don't…read moreopen until 8 AM. David answered cheerfully on the first ring. I had the car in by 8:10 AM and was out the door within about an hour. I had had the transmission rebuilt about 7 years ago and 44k miles ago. I doubt I've done anything since. The fluid was I think low. I had a fluid change and they changed the filter. I think it was the original filter! OEM Saturn! It was filthy! How that didn't get changed in 2018....?? The service today was reasonably priced. David graciously listened to me blab and tell stories :). Carlos is a worker bee with hustle! Be sure to get a cup of coffee. This family business has connections to direct Guatemalan coffee!

New Lifelong Customer!…read more I can't recommend these guys enough! I had my Catalytic Converter stolen and Kevin over there was beyond helpful and made the process in dealing with my insurance so easy. He even had my car cleaned and was so helpful, friendly and honest. It's hard to find auto repair where you feel like you can trust the people doing it and these guys were absolutely amazing and Kevin went above and beyond to help!

I really didn't like the manager here. They threatened to have my car towed barely after it got…read morethere because I was still deciding on what I wanted to get serviced on my car since they let me know a few things were wrong. They definitely rubbed me the wrong way hella unnecessarily, my car barely got there and they threatened to have it towed if I didn't make a decision soon but it had barely been there a few days while they were running tests on it. I didn't like the abrupt pushiness or customer service. Definitely uncalled for.

I scanned my vehicle before I dropped it by for a diagnostic check with stress-free. They replied…read moreback with exactly what my scan had stated which was Banks one and two were running lean. Shortly after dropping it off, I got my detailed analysis, followed by a link that let me watch the work being done livetime. Thought I was going to end up paying a lot more than I did. 2006 F-150. Never been in the shop. I figured I was going to pay big time... I was due. Darin and George we're straight shooters, so I'm a satisfied customer. My lift that they provided was $8, that's how close I live. And all these years I've been going all these other places? Dang. DannyBoy

Where do I begin? I genuinely wanted to like this place because I had read several positive…read morereviews, and my initial experience with the staff and customer service was pleasant. I brought my car in because it wasn't driving the way it normally does. They kept the vehicle for a day and contacted me the following day to recommend replacing the transmission. The estimate was approximately $9,800, which was far beyond what I expected--and, quite frankly, extremely concerning. My vehicle is not yet six years old, and I have consistently kept up with routine maintenance, including regular oil changes. Naturally, I was very disappointed to be told that I needed a replacement transmission, especially at that cost. I decided to get a second opinion from another repair shop, and I'm very glad I did. They diagnosed the issue as spark plugs and ignition coils--not a transmission problem. After replacing those components, my car is now running beautifully. I appreciate the customer service I received, but unfortunately, I cannot justify returning to a shop that would recommend a repair of nearly $10,000 when the actual issue turned out to be something significantly less expensive. I understand that diagnostics can sometimes be complicated and that different shops may reach different conclusions. However, an estimate of $9,800 is a substantial amount of money, and I strongly recommend getting a second opinion before committing to a repair of that magnitude. Thank you for your time and for the service you provided. I sincerely wish you the best, but based on this experience, I will likely may not return.

I came here after a shop couldn't fix my oil leak in my jeep…read moreafter many attempts. They tried to rip me off even more by replacing unnecessary parts. I left that shop and came here, thank god I did. Rizwaan fixed my issue in just first attempt, he knew exactly what was wrong. Test drove my car to make sure it's properly fixed, he's price was very reasonable and fair. I'm very happy I came here and will continue for all my future repairs.

I would not go back..it was not a good experience.. there was a communication issue. I am not a…read moremechanic, I was in customer service 20 years, there were things overlooked. I was happy to get home.. I had no turn signals, my air/ heater wasn't working, I was told the fuses were checked, my cousin was visiting he went through all the fuses and there was one it was a duel fuses for the turn signals and the air/ heater was bad, he replaced the fuse that was the fix.

I had a good experience with boulevard auto. As a woman, it's hard to find a mechanic that isn't…read moreeager to rip me off. I have had bad experiences with several official dealership mechanics as well as other mechanics in Castro valley. My dad comes to Boulevard Auto for work on his vintage car and recommended I try them because they always treat him well. He is a man, so his review couldn't really tell me whether women get treated as well as he. They were quick to get a quote to me after I filled out their form. I needed my side mirror replaced. Initially they quoted me $888: $180 for labor, $4 for hazmat, $25 for supplies, $63 for taxes, $140 for a new mirror and $477 for the mirror assembly (the housing for the mirror that lets you change the angle from within your car). BTW, when I looked on the GM site, these are the exact parts prices they list to the public. I'm not sure if boulevard auto gets a discount that I don't see as a civilian (as opposed to a licensed mechanic rate), but either way there's no outrageous upcharge (and potentially no upcharge at all?) on parts. When I talked to max about the quote, I told him I'd seen the same mirror for 1/8 of the price on amazon. He explained to me that boulevard auto only uses the officially licensed materials sold by the car's company (in my case, with a Chevy, it's GM). This is so that the parts are covered under warranty. He explained that as long as they use the official GM mirror and housing, I'd be covered if, say, a rock hit my mirror. They don't install non-licensed parts. This seemed like good reasoning to me and I was glad that he took the time to explain; it made me feel better about the astronomical price. So the issue with my car was a broken side mirror. They told me that my particular car doesn't have easily accessible parts and they'd need to order it from another state. That meant I would have to pay a non-refundable upfront amount for both parts with a chance that I wouldn't need the $477 part, only the $140 mirror. Max said he was about 80% sure that the entire thing (casing and mirror) would need to be replaced. Because I was hesitant about the astronomical price of potentially having to replace the whole housing in addition to the mirror, max offered to take apart the whole thing and determine whether it was actually necessary to order both parts. They did this for me and determined the car did need both. A side note for other women reading this, I know they really took it apart to inspect it and didn't just lie about taking it apart because the already pretty broken mirror shattered in the process of them inspecting further. The tape in hidden places had also been removed. So I felt pretty sure that they had actually put in the effort to truly take it apart, and not just pretended. A lot of times I've been to other mechanics and they just lie about doing that kind of thing (i guess it's like "a woman can't possibly know the difference" or maybe feeling disgruntled that I would question their expert opinion). So this opposite kind of treatment from boulevard auto made me feel lots better about trusting them with my business. I paid a $600 deposit to cover most of the $616 parts cost (mirror and housing). Max then let me know after I paid that he had been mistaken, and that the housing actually came with the mirror, so there would be no parts cost for a separate mirror (which had been originally quoted for $140). He ended up applying the excess amount of my $600 deposit to the labor cost, and my total was a little over $700. They finished the replacement in only like 45 minutes, so $180 is kind of a lot for such a short amount of time, but I guess a lot of behind the scenes labor was required; sourcing a part that wasn't available locally, coordinating shipping, consulting with me several times and answering all my questions. This is a lot of money. But also, it kind of seems like it would have cost me way more at the dealership, because there wasn't a markup on the supplies. It would have cost me more at another mechanic too because they would have tried to upsell me. A small young woman with a cutesy car, these places often see me as the perfect target. Boulevard auto didn't try to sell me on anything I didn't need, either. They didn't even try to sell me on what I needed, they went out of their way to take the whole thing apart to confirm that I actually needed the expensive part. The new mirror works great, blind spot sensor, folding in, adjusting the angle remotely are all in working order. My only complaint is that they put the drivers seat allllllll the way back and didn't return it to its original position. Other short people out there get this because we all deal with this minor annoyance when having car work done lol. I felt I was treated with respect & kindness. Open communication, enthusiastic to help, timely work. note: I drive a Chevy bolt, & they had never worked on one before. Just a heads up to bolt owners

I had a great experience with Boulevard Auto…read more Scheduling was really easy, and when I brought my car in for an oil change and tune-up, they got everything taken care of pretty quickly. I appreciated how they treated me like a priority and kept the process straightforward. I drive a hybrid, so I didn't realize it still needed many of the same regular maintenance items as a traditional car. They explained what needed to be done, took care of the fluids, and took care of my car and fixed a check engine light that turned out to be caused by a bad sensor. A reliable shop for sure!