I was able to get an appointment pretty quickly to get winter tires mounted on the wheels of my…read morebrand new, less than a month old VW Jetta GLI, and the price seemed fair. A day after my appointment, after washing my car, I noticed that all four my wheels are now scuffed, and one has a gouge. I wish I had checked prior to leaving. Lesson learned.

We have been going to Pete's for a few years now and find them reliable, efficient, friendly and…read morehelpful. We go there for oil change, inspection and bought winter tires from them. We shopped around and found their prices comparable to other auto services in the area.

Amazing service on my brakes, quality parts and fair prices, I'll be back, also they have skilled…read moremechanics

Where should I start. They were nice on the phone, but I was not looking for a nice phone call I…read morewas looking for great service, like the kind of service received from Jim Whyte. Jim was the best. But now horrible service. Lets see I took it in for an inspection and a check engine light on, and I left with what I thought might be good service repair....nope! I was charged for a battery I didn't ask for ( $300), and they weren't even respectful enough to put the terminal cover back on it the shroud that covers my motor was just thrown in the back of my vehicle along with the skid cover that goes on the under carriage. then I looked under the hood and also noticed my nice air filter cover was nowhere to be found. And the check engine light was never even fixed, so now I have to pay someone else to fix that. And last of the bigger idiotic crap was they took a half a full tank of gas. So all of this BS cost me 2000 dollars to boot. I would NOT recommend this place to a room full of criminals!! They suck. Worst service ever in my entire life. They should be ashamed of themselves. I miss you Jim Whyte and your kind and respectful service.....

I walked in at 1:30 pm and and asked for an oil change. He and they were quite busy, but could fit…read moreme in if I did not mind waiting. I agreed to the $127.00 fee and I walked to the mall for a coffee. I was called 1 hour later to pick up. I gotta say, I was pretty happy. They checked out my vehicle as well. (So they say). So far, I see no problems. The only thing I would have liked is a mileage sticker in my window to guide me to my next oil change. The staff is extremely polite. The waiting area is clean. Their tunes slap!

UPDATE from my previous review draft from 2023 so you can see how far they've come in a year:…read more John, who's worked for Monro for at least a decade, came in about a year ago and cleaned up the place. The awful staff/managers I talk about from 2019-2023 were finally dealt with. I scheduled an inspection, was expecting the disaster of every year before, so I made sure to call & check it was in the books. John reassured me it's there, and he'll be taking care of the inspection. Sure enough, he was the lone staff manning the location that day. He got everything taken care of in less than 30 mins. Even noticed something that needed sprucing up & did that service. I could cry. Never in 5 years with this place did they actually do their job well. I hope they give John proper support staff so he sticks around! He's done wonders for the place. 2023 draft (a one-two star review): The men working there had mostly been unpleasant to deal with--some to the point of hostile (unlike the guys over at the Elmira Road location, who were nice. Angel, in particular.) We've been customers at this Triphammer Monro for about 4 years now, and EVERY single time we bring the car in--whether it's for a a safety inspection or service--something goes very wrong. This year, they scheduled us for a safety inspection, but when we took it in at the appointment time, they claimed their safety inspector was done for the day. So everything we had needed that depended on the safety inspection for got completely derailed. If their service and work was really decent, then we could let it slide...but come on.

I had a scrape and small dent in my car from another persons car door slamming into mine. Subaru…read morewas quoting 3k and 6 days in the shop to fix because they would need to replace a bunch of unnecessary things. I called Keith and Autoworks and he quoted me $75 and a hours work. I stopped by again to drop it off to be fixed and they fixed in it 12 minutes for a price of nothing but absolute kindness. Be it that was the scrape and not the dent but it was so minor I agreed I just wanted the scrape buffed. (The scrape was hideous, the dent was only noticeable at a certain angle) Fantastic job and honest lovely team, absolutely recommend.

This place is horrible... do not waste your time or money. It'll just give you a headache trying to…read morefigure out how they decided to charge you based on the bs hours they claim to do. Go somewhere else. There's plenty of other local businesses that deserve your money more than this crap hole.

The service took a while and the waiting area wasn't the best but the price made up for it.read more

The biggest scam in Ithaca, they have no idea what are they doing. I went to them for the check…read moreengine light. One month and a thousand dollars later I have four more lights on my dash board. Never going near these scammers.

Great honest people here, they listened to my situation and my location, they determined another…read moretow company would be best suited for me. They went ahead and referred me to the other company, which did a great job.

CARS - Travis Brown & Mike McCall Thank you both for a…read morepleasant experience in recovery of my 2006 Chevy Monte Carlo from the median of interstate 88W, exit 8 on a snowy slippery morning of January 17,2002

Great, honest guys. They're not going to charge you for things you don't need. Would absolutely go…read moreto them again.

Really great guys! They helped us without an appointment to fix a tire after a long journey and…read morecharged an incredibly reasonable price. Will be going there again if needed.

Was recommended here by my professor, Dan Lamb. Let me just say that besides a good mechanic, Ed is…read morean honest one, on top of that, a very honest person; something you don't see often now a days. Came in there for a few different things, one being to change the tail light due to water leaking into my trunk. Water still leaked in, problem wasn't fixed, therefore Ed didn't charge me for the tail light nor the labor. That really showed integrity & goodness. Strongly recommend and will be returning. Thank you Ed & Team!