I needed some old oil change records/invoice from Mobil 1 Lube Express and they were able to get it to me within 10mins. I am from North Carolina and Tyler Anderson was able to email me the necessary information. Really appreciate his customer service. Tou read more

Always pleasant and honest about the wait time. We gave taken multiple cars there for years and refer all of our friends there.

It was kind of expensive but it is Mobil so you are paying for the name too. They are fast, but they said they changed our my air filter, and I ended up changing it again not too long after. I'm not saying they didn't do it, I'm not sure. They did do the oil change great, and they do try to upgrade you to other things. Sometimes, it's nice to just go in and get what you want. We don't always need to have other service shoved in our faces, but it's a part of the job. read more

Great customer service and very prompt service, will definitely take my car to Mobil 1 Lube Express

Unbelievable customer service. From the very nice man on the phone to the two guys who met me at my car as I was parking, I was treated like gold. Respectful, with no condescension. Explained clearly what we needed and how much it would cost. Highly recommended. read more

Mobil 1 Lube Express - How can you not love a place that prominently displays this? - Oil Change Stations Near Me - Ithaca, New York

Tyler and the team at Mobil 1 in Ithaca are just excellent. I watched him personally review with each customer what was done and his style is supportive, not pushy and he takes the time to answer questions. So glad I found these folks for all our future oil changes! read more

HONEST.I will never go anywhere else. After going to Mavis/Cole Muffler and being told I need to do $1500 in repairs to pass inspection, I went to Mobil 1 for a second opinion. Tyler said I need a brake light - that was all! And he checked all of the items that I had been told were dangerous, and said none of them were true, then gave me photos. You can trust them. read more

Repeat customer because they're a team of friendly, efficient and reliable guys. If you're lucky and you've got something basic like an oil change, it's a fair price, can't beat it. read more

Mobil 1 Lube Express - Home, so much faster than trying to do it myself. - Oil Change Stations Near Me - Ithaca, New York

Well run place with honest and knowledgeable staff. Tyler has been running the show for a while now, helpful, but not pushy. I was really impressed when I told them I just wanted NY inspection and nothing else, because I do my own work, they were just fine with that, and even pointed out two items which would cause my car to fail. They sent me off to fix the issues, without charge for the time spent. Highly recommended. read more

I stopped here on a Friday morning for an oil change during a road trip. Even though they have multiple bays, nobody was there yet so I got right in. The mechanics were friendly and knowledgeable which made the stop quick and easy. The only downside is the cost of top-brand products. Otherwise, absolutely a go-to shop for a quick oil change. read more

BEWARE, This place will kill your car or truck with shoddy and unprofessional workmanship. My simple oil change and air filter replacement turned into a $2000 nightmare! What seemed pretty routine, when presented with the need to also change my air filter as a mouse had set up house in there went really bad. The technician as seen on the in-house video, removed the air filter and mouse debris recklessly and immediately replaced the infestation with a new filter. He never vacuumed out the air intake from his removal which according to my expert mechanic consultation is standard procedure in such an instance. As a result, while miles from home, I had to step hard on the gas, all the un-removed mouse debris got sucked into my injectors and I came to a complete halt in the middle of nowhere. The dealership said that it was very clear that whoever replaced my air filter did not clean out the intake and it was, without a doubt, shoddy work from Quick Oil that resulted in the $500 towing and $1500 rebuild costs. I nicely informed the manager of the problem and he showed me the video of the air filter change proving the dealers assessment of the problem. They took NO responsibility for the mistake and despite my attempting to address the issue in a reasonable way ultimately they said essentially "get lost". If I could have rated this business with a -5 stars I would. Disregard the one star, they don't even deserve that. Stay as far away from this place as possible. There is a local oil change one block away that is much better. read more

10/10 recommend these guys! I took my car there today for an oil change and for them to check my breaks. They went over and beyond for my car and fixed a couple things they noticed were off. They cleaned my windows and vacuumed the inside of my car out. They were so sweet and generally cared about my concerns that I had. They even recommended a body shop for the dent I had in my car. Thank you so much for the amazing service! read more

The guys here are awesome. They explained every thing, and honored the warranty on our breaks. Very personable, and very quick on the services. Really appreciate how they treat us. read more

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I pulled in here for an oil change and NYS inspection. Pulled right in, no wait, 15 minutes later I was back on the road after oil change. No complaint there. HOWEVER - They told me I needed a $500 brake job to pass inspection. Car is new and in perfect overall condition. I went to another shop, they did inspection, and not a problem with ANYTHING. I Will NOT be going here again. read more

I pulled in here about 1/2 hour before closing yesterday for a simple oil change. As it turns out, they threw $10 fee on top of the oil change for a "specialty filter" without telling me. Dishonest and I'll never return here. read more

Excellent customer service! From the moment I rolled up to the minute I rolled away! Im in Ithaca visiting my daughter and she asked me to take her car to get an oil change. I live in California where I am used to great customer service. I have been to NY a few times and the CS has been hit or miss but not at M1. This is one of the few places I've gone to where the CS was top notch. I was greeted warmly, I was invited to have a seat in the waiting area, I was informed my oil change would be done quickly. There was a nice selection of magazines to read. The oil change was done in a timely manner, the process and cost were communicated to me (standard, no hidden fees) and I was in my way. I highly recommended M1 to my daughter as I feel she will be in good hands. Thanks Justin R. M- read more

Start by saying I know little about autos. Every employee on staff was very professional, kind, patient and knowledgeable. Getting my car ready for a cross country trip, going here has eased my mind in that area. Thank you again. read more

It looks like the reviews for this place are pretty divided. My review is for an oil change and subsequent customer service. I went in for a routine oil change and everything went fast and smoothly. The prices were reasonable and I appreciate the extra checks that are thrown in. 20 minutes later, my check engine light came on and my gas pedal stopped working properly. After I pulled over, I called the shop, thinking the very recent oil change had been the cause. The owner of the shop personally drove to where I was parked to take a look at my car. He concluded that the oil change wasn't a problem and offered to have his team read my error codes back at the shop. I'm going to need a plethora of new sensors, not something these guys do, but they were very helpful and attentive when it seemed like something had gone wrong. I even got a call from the owner a day later checking in on me and the car. With all the sensor changes that needed to be made, he seemed very concerned that I didn't get ripped off at a bad repair place or the dealer and suggested a person he believed would be fast and fair. Overall, I was very impressed with the whole team at Mobil 1 Lube Express and I will be going there for all future oil changes. read more

So glad to have found a Mobil 1 lube express in NY while passing through Ithaca. Pulled in to get the oil changed on my Subaru Forester and was blown away by the service. I had been going to my dealership for oil changes, but will be bringing it back here from now on. During the multi-point inspection they noticed my engine air filter looked a lot newer than the cabin filter. I explained that I had the dealer replace the one filter during my last change but the dealer wanted $80 for a new cabin filter. That's when the owner, Mike, stepped in and said they only charge $29.99. Needless to say I was grateful to be dealing with an honest shop. I was in and out in 15 minutes and couldn't be happier! read more

This place is super fast and very friendly. I got an oil change and an inspection in 30 minutes. They even put my new license plates on my car. Recommend this place! read more

The manager here has impeccable integrity. when you come for an oil change they inspect the car and may suggest other things that need attention, but they never pressure you to do them. I feel great supporting this locally owned/managed business. read more

Been going here for a few years now with 4 different vehicles. Tyler is always courteous, makes great replacement suggestions without forcing you to commit, fair price, and a reasonable wait time. I would recommend Mobil 1 to anyone in the area looking for a reliable oil change. read more

I had a great experience with the fellas at Mobil 1 Express. They explained the service i was getting in addition to suggesting additional concerns with my vehicle that I should complete at a later date. I felt respected, informed and appreciated. Thank you for the brilliant care. I'll be back! read more

Great shop for a drive-up oil change, they do a very quick job, and also vacuum your car and wash your windows. Beats the heck out of Valvoline. read more

Amazing survive! Not only were they the only place we could find on a Friday night after 5pm that was still open, but they also washed the windows and vacuumed! Top notch! Tyler was very helpful and the entire experience was refreshing. read more

GO TO ANOTHER SHOP!!!! I came in for an inspection. They haggled me as soon as i got out of the car. First sign to worry was when they reused a cut up plastic bag over my driver seat. I have never in my 10yrs of driving seen that before. Second sign to worry, they warn my brakes might not pass inspection, pulled my car in and the inspector haggled me to get new pads and rotors saying "you need new ones! These are worn down to the metal!" At that point i knew i was being pushed around. He didn't ask me if i wanted to continue with the inspection and he had his assistant call to buy brakes! I know my cars i fix and maintain my cars. He clearly lied in my face! when brakes are low they squeak, when they down to metal they grumble and grind and its ugly. My brakes are half way worn, no noise, these guys are scam artists. He had his assistant tell me that the brakes are done for by pointing to the uneven rust marks. Ridiculous! I grabbed my keys and booked it out of there! Went down the street to another shop and asked for an inspection. Passed safety and emission. Ask the mechanic if my brakes need anything, he said nope just low, soon ill need new pads. read more

Service was super fast at 2:45 on a Monday. Travis was super friendly and professional, explained stuff and answered my questions without being condescending. Got me a deal without asking. Would recommend! read more

Very professional establishment... the pricing is decent, and the people that work there are honest and courteous. In my opinion, this is the best oil change business in Ithaca. A young man named Tyler who manages this business impressed me the most... very down to earth, honest, and straight to the point. Great establishment. Take your car there if you need an oil change... you won't be disappointed. read more

went today for oil change. bought my own oil and filter. they took 10min for the oil change and charged me $40 just for 10 min labor. do not go to this place, bunch of thieves no adults to talk to, only a bunch of young kids who don't know what they are doing running the shop.. they wanted to change my brake pads and rotors, winshield wipers, and break fluid, I said no thanks. read more

Have been my go to for oil changes ever since I started college in Ithaca. Recently had a coolant leak and they took a look at it and had it back to me within ten minutes and didn't even charge for labor. Explained what I needed fixed and didn't try to charge me for anything extra. Definitely recommend to everyone! read more

In and out within 20 minutes! Staff was friendly and efficient. They even vacuumed the front seats of my car. Most importantly, they didn't try and get me to spend money on extras. read more

Went in for a NYS inpection and found out the license plate bulb was out. Sure no big deal. They tell me it's going to be $10 for a mini bulb (!!!) and I should have walked out right then. 5 mins later they come back saying they are putting in another bulb for $15 each!!! They just upsold me for absolutely no reason and without any explanation as to why I need those. Charged me $30 for what should have been $5. Not going back again and would recommend others to stay away as well. read more

Basic $15 oil change is $53 plus added fees and anything they can steal out of your car. Insist on a vacuum job and inspection.

I've used this station before and I guess I should've learned my lesson. I pulled in for an oil change. I made a point to ask them to check and fill the fluids. The gentleman "Ed" told me, "they always do, but he would make sure of it. This was the first time the gentleman that approached me had any manners and was very polite. I thought all was great. Until a friend and I decided I should learn about checking fluids and filters in my car. My brake, steering, coolant below the half mark, my washer fluid empty. If they are not going to check the fluids, don't tell customers you will. read more

Went there today with my two young daughters. They broke my dip stick to my oil. Didn't bother to say anything until I said something.They tried to super glue a pen to it to get it out Called some family down to help after waiting 2 hrs. Guy that was there was a jerk. They only paid for a new dip stick which won't be in until wed. . Charged me $50.for a oil change. Said that the dip sticks for my type of car break all the time, said it was a old one. Car is only eight years old. I will never go back there again. read more

I have been a customer for about five years Moble checks the differential oil pulls the front dip sticks never put it back in. Had to have my car towed home from a trip because it was rolling smoke from the oil splashing all over my .engine. Called the moble place he stated they didn't do it because they only check the back one. He had a staff come look at my car staff stated they would fix my car and they would pay for the tow.Had the car towed to moble got a phone call tow guy saying the owner never said he would pay for the tow.Owner calls me ever name in the book refused to fix his wrong. beware PEOPLE he's out to make a buck and does not care about YOU or YOUR car. He is not a good BUSINESS MAN. read more

Regular car maintenance is a must and Mobil 1 Lube Express is a very convenient help. Great customer service.

Great service! Really glad I found this place. 15min for an oil change and the crew vacuumed, wiped the windows, topped off my fluids, and refilled the tires quickly. No complaints here! read more

In and out quickly on a Saturday morning. They didn't hard-sell anything. Hot coffee in the lobby.

This is the first time I've ever even written an online review, I am not on social media; Stay away!! My Volvo XC 70 cross country wagon, which I maintain well, never had an oil light come on, nor burned oil, leaked oil, made any sounds, until a few days after I went for a routine oil change here. Less than a week later, my oil light comes on, my engine starts thumping, and I break down on rt. 13. on my way to work with oil empty and sprayed all over. Now I need a new motor. Stay away for sure. Even the guys who towed me, shook their heads knowingly, when I said where I had just been a week prior. read more