They get the jobs done and they do it well. When I asked for tire rotation with my oil change, he…read moretold me my tires could make it through the summer but then I'd need new ones so he didn't rotate them. Honesty counts!

Amazing service on my brakes, quality parts and fair prices, I'll be back, also they have skilled…read moremechanics

I bring my vehicle here every time I have an issue with my car or just need an oil change. John is…read morethe one there that works on it and he is very friendly and knowlegeable. It's always done quick and with very reasonable pricing. I highly recommend this shop above anywhere else. I will add, I had purchased a car from Sun Auto in Cortland (which I will NEVER go to again!) When I went in for an inspection and oil change, he noticed my subframe was rotted out and told me so that I could get it fixed as soon as possible. If it wasn't for him, I would still be driving on an unstable subframe. I love Ithaca Auto Service! :)

My political bumper stickers came back from inspection sliced up, presumably with the box cutters…read morethey use for inspection sticker.

Scott and Judy are the sweetest and most helpful people I've met since moving to this area. They…read morewent above and beyond when I went in to get a NY state inspection, and are clearly passionate about their work and about helping others. It only took about 20 minutes and I left with a lot of tips on how to get through the winter and with a smile on my face. Absolutely lovely people. I highly recommend this shop.

I went in to get my car serviced with Scottie and he is not only a competent and knowledgeable…read moremechanic, but he is very wholesome and honest. Him, his wife, and his son run a great establishment. They treat you with respect and really take care of you. They do not try to rip you off with pricing and you can really tell Scottie and his team are passionate about what they do. You can see from the full parking lot how many people use and appreciate their services. Scottie will be my go-to mechanic moving forward!

This is the third time Lane's did work that needed redoing: a wheel bearing replaced at 100K miles…read morethat failed after just another 14K, an A/C fix that failed after a week, and now a "wiring repair" that had nothing to do with the real problem. Each time they have an excuse and want more to fix the fix. We won't go there again.

Affordable, realiable, professional, and FRIENDLY! I've trusted Lanes with every vehicle I've ever…read moreowned and they've never done me wrong. Service: 10/10 Expertise: 10/10 Price: VERY FAIR

$200 to be told they can't inspect my car!!! It needed a factory update that could have been…read morediagnosed for way less! I've been told this is not uncommon so I'm sooo disappointed.

Wow! I can't believe I never posted a review here, and I can't believe I'm only the 15th one to…read morereview. When I lived in Ithaca a few years ago, Diane's was my go-to mechanic. They tend to be super busy and getting an appointment can be a wait, and their waiting room tends to be full. But they're very personable and you get the sense that they really care for their customers. If I was still in Ithaca, I'd still be going here.

Great, honest guys. They're not going to charge you for things you don't need. Would absolutely go…read moreto them again.

Mitch and his team do great work. I switched my service over to Munson's about two years ago and…read morecouldn't be happier.

Stellar experience. My son needed auto repair at college -- in a desperate situation that could…read morehave been very easy to take advantage of -- and the towing company recommended CARS. The folks at CARS were total lifesavers, working with me from 3 hours away over the phone. Their work was perfect and the price was fair and honest. This sounds cheesy but I mean it: the professionalism and honesty I was treated with by this business gave me new faith in the goodness of my fellow humans. Do not hesitate to bring your vehicles to CARS!

Amazing people, great service and best prices around. Only place where I'll take our cars and my…read morework van. Highly recommend going there for all your Vehicles needs

Varna auto is a great little shop near Cornell University. I have several vehicles and have most of…read moremy maintenance work done here. They typically get me in right away. The mechanics working there seem top notch. The owners are friendly and I've never had an issue with the quality of work done there. When I leave; I feel like the work has been done correctly and I'm safe going down the road.

I brought my vehicle (Mazda CX-5) to Varna Auto because the brake warning light was on and I was…read moreunable to disengage the Electronic Parking Brake (EPB). After diagnosing the car, they told me both rear EPB actuators and calipers needed to be replaced. I approved the repair and paid $1,124. They later called and said the car was fully fixed and ready for pickup. However, when I arrived, the brake warning light was still on and the EPB was still not functioning properly. I immediately informed them. The next day, they re-examined the vehicle and told me the parking brake control module had lost communication and that they could not fix the issue. They referred me to a Mazda dealership for further repairs. In other words, after charging me over $1,100, the original problem remained unresolved. When the vehicle was returned to me, the brake fluid reservoir cap was missing. The reservoir had been temporarily covered with plastic, and I had to return the following day to obtain a replacement cap. This raised serious concerns about the level of care taken during the repair. I spoke directly with the owner, William Chen, who has been very unprofessional and dishonest throughout the process, about my concerns. During our phone conversation, I explained that I was disappointed and did not want to keep parts that did not resolve the issue. He initially stated that he could return the aftermarket parts (though not the OEM actuators). However, after speaking with someone else at the shop, he changed his position and said he would not return the parts or issue a refund. Overall, I paid for a repair that did not fix the problem and was then told to take the car elsewhere. Based on my experience, I cannot recommend this shop.