I bring my vehicle here every time I have an issue with my car or just need an oil change. John is the one there that works on it and he is very friendly and knowlegeable. It's always done quick and with very reasonable pricing. I highly recommend this shop above anywhere else. I will add, I had purchased a car from Sun Auto in Cortland (which I will NEVER go to again!) When I went in for an inspection and oil change, he noticed my subframe was rotted out and told me so that I could get it fixed as soon as possible. If it wasn't for him, I would still be driving on an unstable subframe. I love Ithaca Auto Service! :) read more

My political bumper stickers came back from inspection sliced up, presumably with the box cutters they use for inspection sticker.

My son is a student at Ithaca so when he called us in Maryland to tell us his car wouldn't start, we began to panic. Relying on strangers is always a crapshoot and finding an honest auto shop is, unfortunately, like finding a needle in a haystack. Jason and John were both very helpful and assuring that they could fit my son's was the relief I needed. Thank you Ithaca Auto Service. You are a lifesaver! read more

I had my car inspected there. Got an appointment easily. Quick and easy in and out. I would go there again.

Jon who runs Ithaca auto is very friendly it's nice to have a place that won't just change parts that you really don't need and his rates are very flexible read more

Very knowledgeable and friendly staff. Willing to take the time to explain issues and committed to working to fix problems.

I have been going to Ithaca Auto for many years. I have always had a great experience there. Several times I have called John with a question on a noise my car is making and he either tells me it's nothing or stop in and I'll take a look at it. I have never felt like I have been taken advantage of there and I have at other places in Ithaca. Not a good feeling when that has happened. I had a one year old car and was told by another place that an entire list of things needed to be done. I simply went in for an oil change. I left there immediately. Lesson learned. I used to go to Tallmadge Tire until they closed when Jim retired. Never though I'd find a place as honest as Tallmadge but I did and it's Ithaca Auto! Thank you to John and all the others that take great care of our cars!!! read more

Had a bit of car trouble during a very inconvenient time and needed my car fixed ASAP! Despite having no appointment times available the next morning, they told me they would take a look anyway in between other appointments. My car was dropped off no fuss and just a couple hours later they called me with a quote. Next thing you know, they addressed the issue ASAP and a couple hours later I picked up my car! In addition, I payed less than what was quoted, as they informed me that the job took less time than estimated! Despite me having confirmed that the quoted price was very fair, they were honest with their labor and I really appreciate that! All- in-all, I was super impressed with the efficient and honest service I got at such a time! This is a truly decent mechanic and I am already recommending it to fellow students! read more

There is no better auto repair service in Ithaca. I'm a native Ithacan for 70+ yrs. These guys are friendly and pleasant to talk with and very helpful. As a regular customer I can't say enough about the wonderful people and service here. Priced much lower than other business in Ithaca. They always get me in the same day. read more

After many failed attempts working with other local repair shops, I was lucky enough to stumble upon Ithaca Auto. Since they have opened for business, I have been bringing all of families cars/trucks here. Always treated fairly and never taken advantage of. read more

I love this place. No, seriously. LOVE it. John and Jason are good guys and always do great work.

I'm from Long Island. My wife and I went up to Ithaca to go hiking. Of course my weekend was in danger of being ruined when my brakes started making horrific noises. I knew the calipers had frozen closed. (Dammit!) I saw this place had pretty good reviews so I went there. I spoke to Jason, the owner. He told me what it would cost and said he would do his best to get it done by the end of the day. My wife and I walked over to the park and at the end of the hike the car was ready. I'm happy with the work and the price was fair, no ripoffs. Thanks Jason! read more

Wish I could give this place a ZERO. If you want to have unexpected charges and overpriced service than this place is for you. I walked in for a simple battery check. Asked the young blonde woman of that was possible. She said yes. After a 20 min wait they checked by battery to inform me that its needs to be replaced then quoted me $210 plus labor, which I found absurd. So I asked the woman if I can purchase and replace the battery myself from autozone where the battery is $160 and they would code the battery for me. She replied NO. Then I asked her hey I need a bulb replaced, I have a new part that I can give you. Would you be willing to put it in for me? She replied NO we do not use costumer parts. Ok? That's the most rubbish service I have received here in Ithaca. After I declined all their services she then continued to inform me that I owe the shop $40 for the mechanic to CHECK A BATTERY. That is absurd. Advance Auto parts and Autozone for FREE. When I asked her why I wasn't made aware of this charge prior to anyone touching my vehicle she responded by saying "You should never expect anything for free". I took my car Keyes and exited the premise immediately. I should have been informed that there was a charge to check the battery, then as a customer been given the option to proceed or take my vehicle elsewhere which I wasn't. AVOID THIS SHOP LIKE IT'S A PLAGUE!!! I will not be reccomending this place to any of my friends here. I will def not be returning here for any future mechanical work and I suggest all of you do the same. read more

Love this place- great service - you get better work done than in Ithaca....and for a bit less $ too. Strongly recommend it! Curt read more

Easy to make an appointment and they got me right in when I arrived. They did their work efficiently and quickly, and everyone I dealt with was friendly and courteous. I will definitely use them again. Very reasonable prices, too. read more

So thankful I found this place! I brought my car to Goodyear to get a new water pump and they quoted me charge me $850 for the parts, labor, and flush. I thought this was expensive so I brought it to Ithaca Auto Service and he quoted me and did the work for $500 and it took only took 1 day. After my positive experience my boyfriend brought his car here to get his breaks replaced and he was charged about $500 less than he had payed at Midas last time. This place is awesome they're very honest with you and don't try to overcharge or sell you on unnecessary things. Definitely my new go to mechanic in Ithaca ! read more

Had an emergency My front shroud was dragging and I had to leave for the Buffalo airport in less than an hour. They took care of it and had me on my way in 25 minutes. Very thankful read more

Yes! They are back. This place really is the best. They have a new mechanic, Jason, who quickly repaired my car. He's very friendly and smart, and he didn't even charge me because he said it was such a small job. I wouldn't count on getting a free repair, but you can count on fast, friendly, honest service. The Fall Creek location was nice for me because I could walk to it, but I guess they get more traffic out on Elmira. It's right past the traffic light beyond Buttermilk Falls as you go out of Ithaca. The 67 bus will drop you right at the top of the driveway if you ask (that's how I picked up my car. Warning: it only goes every 2 hours.) read more

I was traveling to the area and had a bad power steering leak. Mercifully, they were able to get my car in on a Friday morning, looked at it promptly, *showed me the part / scope of repair* and gave me a totally reasonable estimate and did the work expertly. Being from out of town, with a significant problem, I feared being taken to the cleaners - went here first due to the positive reviews. I seriously could've hugged the tech when they told me they'd do it. What a relief. Go here, no hesitation! ** I cant tell you how much that matters to me when a mechanic shows me the work - I know a little about cars and it makes me feel very confident. read more

This place is amazing, the people are so kind. I called to set up an appointment and I was able bring my car right away to get inspected. The car was inspected, serviced, and they changed the oil all within an hour. When I brought my car to get serviced at Honda, they told me I had to refill the wiper fluid on my own, but these guys did it for me. This just shows how courteous the practice is here. Over the phone they were kind and patient. All-round great experience. read more

Have been taking my trucks to Ithaca Auto for a few years and have been very satisfied with the work and service.

It's so nice having a local mechanic I can trust. I've never been overcharged and sometimes aren't charged for things the dealership really charges for. I love this place! Thanks for your honesty in an industry people (especially women) get taken advantage of in. read more

They do great work and are honest with what needs to be done with your car. I love knowing that I have a mechanic that I can trust in Ithaca Auto Service! read more

I was impressed a couple of times that I took my car in there for advice. They struck me as a quite honest and truthful. I was so impressed that I went back to them and bought four new winter tires for my Honda accord. I'll be going back for services as I need it. They were so much better than the Honda dealer. read more

I took my car here and they made it break down in the middle of a road, then denied responsibility. I came here today for a second opinion. After I got a quote, I drove away, and less than 3 minutes into my drive my car broke down in the middle of Elmira Road. I called Ithaca Auto Service to let them know that my car had broken down on my way home, and asked if I could have the car towed to them as my car was running perfectly before I took it in. I spoke with John, who stated that the only thing they had touched on my car was the air filter, and there was nothing that they did that could cause my car not to move. Since I was blocking the road and could have caused an accident, some good samaritans pushed my car off the road, and another one named George towed it so it was safely in a parking lot. We opened my hood and found that the air filter had never been put back on - it was just sitting under the hood of the car unattached. He reconnected it, and the car drove great again. I called back John at Ithaca Auto Service to let them know that the problem they stated they could not have caused was, in fact, one that they caused, and he did not even apologize or offer to make sure no damage had been done to my car - he just said "Okay." The fact that they left this piece off shows that they should not be trusted with your car, but the fact that they first refused to take another look at it even though I had just left their shop, and then did not apologize when it turned out that the problem was their fault, shows that they also have no sense of responsibility or customer service. Thank you so much to all the people who stopped and helped me and were kind to me, and extra thanks to George for figuring out what was wrong right away. Bottom line - I would not recommend this place to anyone. read more

Ithaca Auto Service - Air filter left completely unconnected after leaving here, making my car break down on a busy road - Auto Repair Near Me - Ithaca, New York

See all

We traveled from Long Island on the way our exhaust system decided to break in two. Though obviously very busy Ithaca auto let us leave the car so they could fit us in, whilst we went walking in a local park. They fixed the break with no fuss just great mechanic skills and not unnecessary expensive parts !! Thanks chaps ! read more

Ithaca Auto Service was outstanding. John was my mechanic, and he was able to service my ac in a pinch before a long car trip. He was so careful and knowledgeable. Price was great. I will definitely be going back. It is so important to have a mechanic you can trust. read more

This is the second time Ithaca Auto Service has saved me big $$. After receiving a high quote for a repair from the dealership, I was able to get the work done here in about 45 minutes at less than half of the cost! Next time I'm coming here first. Thank you Ithaca Auto Service. :) read more

This is my second review for Ithaca Auto Service. I have been using this shop for a few years now and I am grateful that there is a shop locally that offers excellent service and friendly, knowledgeable staff. I have brought my car in a couple times in the last two months and John has serviced my vehicle on both of these occasions. He is personable and listens to your concerns. I have told others about this shop and how satisfying my experience has been. If you want excellent service at a reasonable price with great mechanics, look no further. Ithaca Auto Service is the place to go. read more

A fantastic experience. I am always stressed about car services in Ithaca, as they tend to be both overpriced and overbooked. The guy who answered the phone (I think his name was Joe... he was super nice) scheduled me for the next day. He was quick, honest, and the price was reasonable for my battery change. He even brought me into the shop, showed me the test results and walked me through the whole thing. Great experience and will be depending on them for every car need! read more

I actually didn't get a service today but I brought in for a second opinion about the issue I had with my car. The man Jason showed me which part was going wrong and what needs to get done to have it fixed and how much it costs. His explanations made sense. The other lady in the waiting area also spoke very highly of him. She says she stuck with him from Cortland where his shop (?) was originally located and then when he moved over here, she came to him (she lives between Cortland and Ithaca). I will bring my car back here sometimes. Thanks for giving me the second opinion today, Jason. read more

Excellent local auto repair in Ithaca. Be prepared - this shop is FAST! I left my 2 vehicles for repair expecting the usual "get it to you by the end of the day" but instead these guys completed oil changes, brake work and tires within a few short hours. Jason is great - very helpful, personable and John was knowledgeable any time I had questions. They use quality NAPA parts and labor was reasonably priced. I'm so glad they're open - highly recommended! read more

I recently moved from Florida and needed a trustworthy auto shop ASAP. I read the reviews and was sure glad I found this place. I got an oil change, and also had them check out a sound that worried me. I was only charged for the oil change (which was a GREAT price) and the sound was an easy fix (which I didn't get charged for). If you need a reliable, trustworthy shop look no further. read more

When my wife and I first moved in to town, we used Ithaca Auto Service for our inspections and oil changes. a few months ago my wife's car needed a major repair and they were able to fit her in quickly, preformed quality work, and were quite flexible. These past experiences are why I'm not giving them just 1 star. In my last interaction with Ithaca Auto, I was inquiring about the "Free Birthday Oil Change" promotion. The receptionist said that the maintenance had to occur exactly on my birthday. When I asked, what if my birthday is on a Saturday when they are closed, she sharply said that they would not honor it and ended the call. we have had other similar interactions in the last couple of months where the Ithaca Auto treats us like a stereotypical car shop where their word is final and I would have better luck arguing with a post. I understand that a businesses needs policies and limitations, but they also need good customer service, and flexibility when their policies arbitrarily deny services and active promotions. Because of these recent series if events, my wife and I will no longer be bringing our business to Ithaca Auto Service. read more

This place is the best and I wish it was closer to York PA. I had two different vehicles here this year. One car had 4 tires put on it and the other had oil change and service to tire pressure monitoring sensors . I travel to ithaca a lot ( Go Big Red). While I am in Ithaca I usually take opportunity to drop a car off for service . I have been to trombley's $$$$. Hey, if you live in Ithaca , look no further , go here. Hell, if I drive 250 miles to bring a car there, anyone within 20 should be using this place . Great prices, fantastic service, and best of all , they care ! Go find that quality in today's environment . Totally happy , and will use them again . read more

Ithaca Auto is great! They are affordable and most importantly, honest. I am a college aged female and I never felt like they acted differently towards me because I am a girl, which I experienced in other places in Ithaca (including the Toyota dealership). Before I stared going to Ithaca Auto I went to Midas for a standard oil change and Midas told me that I needed all new brakes, that it was really dangerous and that they could go out at any minute. I decided to go to Ithaca auto for a second opinion and they told me that they were looking a little worn but I definitely had a good few months left. They also didn't charge me for the inspection. That was 4 years ago, and I went to them for everything since then. I recently moved out to Portland, Oregon and I will definitely miss Ithaca Auto. read more

I am new to town and needed tires mounted and balanced. Jason answered the phone and was personable and informed about my vehicle. He offered an appointment but when I indicated that I was hoping to get it done today, he accommodated me! Not only that, when the car was done, he called and was able to help me with the logistics of getting it back. Throughout he was professional, and clearly is invested in running a locally owned and operated service business with concern for his customers and his employees. I will be back, and I feel very lucky to have learned about his business. His prices also compared to those of big chains offering the same services. I highly recommend Ithaca Auto Service. read more

Brought my elderly van in for muffler work, good service, done when expected, all working well so far. They discovered another problem that I had been avoiding because of the quote I received from another place. They came in significantly cheaper, now my van is driving great!!! read more

Totally scammed. Nice people but told me I needed a LOT of work and cost and I didn't need any of it. Thank goodness I checked elsewhere.

My 12 year-old Honda Civic was having an overheating problem that was not helped by a (10 day) stay at another repair shop. The helpful friendly mechanics at Ithaca Auto Service got me in same-day just before a national holiday, diagnosed and repaired the vehicle by the end of the day. I was impressed, and will use the shop again when my cars need repairs. read more