My political bumper stickers came back from inspection sliced up, presumably with the box cutters…read morethey use for inspection sticker.

My son is a student at Ithaca so when he called us in Maryland to tell us his car wouldn't start,…read morewe began to panic. Relying on strangers is always a crapshoot and finding an honest auto shop is, unfortunately, like finding a needle in a haystack. Jason and John were both very helpful and assuring that they could fit my son's was the relief I needed. Thank you Ithaca Auto Service. You are a lifesaver!

Great service and communication, cost was better than anyone in town and the work was amazingread more

I'm new to the area and I have been asking around about where I should go to take my car for an oil…read morechange and alignment. Without hesitation, everyone suggested to go to Jay as he is quick, honest, and reliable. My car was done in what felt like 20 minutes and is running great now! Thank you Jay Z Auto!

My grad school kid has used Hunt's twice now. Once when he brought his out of state car to school…read moreand again when he needed a new transmission (big thanks for Ithaca Auto for recommending Hunts for this work). They did great on the car inspection (NY bans dark window tinting unless it came factory installed). Commented on how the vehicle had no rust (Ithaca ices their roads) and suggested we get undercoating done (Daggett's Garage in Dresden was the closest place that will undercoat your car with FluidFilm each October). We did the oil change and minor service. A few months later the transmission gave out (we knew it would happen sooner or later). AAA towed the car to the garage. Hunt's ordered a rebuilt transmission with a 3 year warranty. It was close to $7k but they did a great job. They did the major service and let us know the timing belt was starting to rattle and should be the next major repair and to do it before it breaks. Cars aren't cheap, but I'm grateful Hunts Auto is there to keep the car in good shape. Everyone needs a good mechanic (also Wilcox Tire is a couple buildings down and is the place to go for snow tires).

I have been taking my car to Hunts for 3 years, when I had to buy a car during covid and needed a…read morereliable shop to examine a used car. I came on the recommendation of a good friend. It turned out I needed several repairs and spent a lot of money at Hunts. Recently they charged me for running the codes for a check engine light, then for diagnosing the problem further, but none of this translated to the labor of repair. They also changed the oil when running the diagnostic, knowing that the oil would be drained the next week for the repair. I do not find that they listen to me when I do the research on my problem, and try to discuss what might be the repair. This last repair cost me about $500 more than it should, in that the diagnosis was repeated, as well as two oil changes within 2 weeks. I felt taken advantage of as a woman.

By far worst experience I've ever had at a car shop. Waited around all day for a simple inspection…read moreand oil change. When I picked my car up and voiced my opinion I was told vulgar remarks and cussed out. Never go here!!!

Perhaps I am spoiled by my mechanic and previous experience at other shops but an hour for an oil…read morechange when I am the only customer seems excessiv!

THESE PEOPLE ARE SCAMMERS…read more DO NOT GO TO MONRO UNDER ANY CIRCUMSTANCES! From their in store employee's to their corporate structure these people will go out of their way to try and scam you. If you try to call them they will put you on hold for about 10 minutes then hang up, or just hang up on you in general. Spent about a hour on the phone trying to speak to a manager and got the run around over and over and over. All this not to even mention HOW MUCH THEY OVERCHARGE FOR REGULAR SERVICES! IT DOES NOT COST $500 AN AXLE TO DO YOUR BRAKES LIKE THE MAN ON THE PHONE TOLD SOMEONE WHO CALLED! Not only rude to me but condescending to other patrons while i was there. They will hold your keys hostage and force money out of you under duress. Only thing i should have done is called the cops to get my keys. Scammers through and through, DO NOT GO HERE!!!!! EMPLOYEES TO CORPORATE THEY WILL TRY EVERYTHING TO SCAM YOU

Found problem with tire (slow leak from sidewall pinhole), then mounted and balanced four tires…read morewhen I decided to replace them all. Everything done well and reasonably priced. Jeremy (manager) was great to work with.

I would not trust Goodyear for anything. Not this specific location but, if they allow it at one…read morethey allow it at others. So much for Goodyear's good reputation. Our local service center screwed up. They failed to diagnose a basic problem. Damaged the car and commit fraud when they did not tell me and tried to cover up their screw up. Now they will not refund my money and pay for new parts. So, what Goodyear committed fraud and now they want me to accept discount repair. Even after they acknowledge the fraud (failure to notify the damage they tried covering up).

Both Kevin and Justin were very helpful and honest about the service I needed (or didn't need) for…read moremy car. They were polite, focused, and clearly had my best interests as their top priority. They both represented themselves and Goodyear very, very well.

They were able to get me in and out quickly. Came in cheaper than other brake estimates.read more

The service took a while and the waiting area wasn't the best but the price made up for it.read more

Scheduled an online appointment through Mavis to get my oil changed and it was a good experience!…read moreThe only part that was a little confusing is which building to go to after I got the confirmation email, but there were people to point me in the right direction. The staff were very nice and the price was reasonable!

Horrible management…read more First, I had an appointment for a car inspection and they rescheduled me a few hours before the appointment, because one of their guys went home sick. Then after I waited for an hour at the rescheduled appointment, they came out and told me they aren't able to get to my car today. My appointment was at 1pm. You'd think they could have given me a call around noon telling me that, before I headed down to the shop. Even if they could have gotten to my car that day, waiting 4 hours for a car inspection is crazy. I won't be coming back.

Matt was great. I had a rattle from loose splash guards and when I said I thought it was something…read moreworse he took it for a test drive which confirmed his diagnosis. When I called later he explained exactly why it couldn't be easily fixed. He was courteous and responsive and gave me the peace of mind that it was not something worse. They previously fixed a tire for me and gave excellent service as well. I recommend them highly.

Dan helped me with getting a new tire. He asked the right questions and was forthright. He also…read morehonored price matching with Costco Since I was in a bind. Got my tire and was out and back on the road the next day for my long drive home.