Great experience! A technician, Jordan, came out to assess our system and within an hour we had…read morefinancial approval and a scheduled installation appointment same day! It was a very straightforward and easy process. Jordan advised on a system that would best suit our needs and he didn't try to up sale everything. We were able to get a low down payment and low monthly payment. There were also many perks for customers throughout the first year and the upkeep prices were more than reasonable. Jordan also gave us information about our options should we move within Texas or out of state. The installation technician, Oscar, arrived with our system later in the evening. Again very efficient work, it didn't take even an hour for Oscar to install everything. Oscar even made it look very neat under our sink, with hiding tubes yet being able to inform us of how those tubes connect and work to provide us with clean water. Oscar explained what to do in emergency situations and advised on when we should give Puragain a call for routine maintenance. He even wrote out instructions for flushing the system before we would be able to use it. I appreciated so much the awesome customer service, patience he showed and care he showed. These guys really kept communication flowing. And if there were any issues, they were resolved quickly. My husband and I are very happy with our experience with Puragain and would definitely recommend them.

The company was really amazing to work with. I knew what i was looking for and all parties…read morededicated as much time as needed to answer all my questions, never giving vague responses, and provided data to back up claims. I had a relatively tight window for the install, and they committed resources to satisfy my schedule. Oscar performed the install, and did an amazing job, and was a true professional. Throughout the install Oscar made sure I knew what was being done, educated me on the system, and went out of his way to ensure I was confident in my knowledge before he left. I am extremely satisfied so far and would definitely recommend to anyone interested in a whole home water filtration system.

New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

First off Mike is a great guy and extremely knowledgeable and it looks great and seems to function…read morelike it should. Unfortunately that's where the good ends. As a 2x disabled combat veteran I had them out for an initial appt. all went well and was suppose to be contacted with an install date. Never happened and I forgot about it. 2 months later came across an old email and sent a message about experience. Apology and appt set. Mike came out did probably 95% and around 6pm had another appt to get to so I said just come back as it was minor stuff, sorta. A few weeks go by and I didn't hear from them. Sent a email about issues and water never getting tested before or after install.... Important to know if you actually need system or additional things to fix issues. The next day I get a email about service plans... lol. I'm thinking WTF... not even finished with job and trying to get more. Sent email with disappointment and frustration with the whole experience. Guess what? I get a call, and all that is said is "that was a system generated email for all new installs".... and appt.for a week from today. No apology for all the actual issues and what can we do to make it right and you happy. It seems this is the way of the world now, pay for product or service and it doesn't matter to company if you get what you paid for or should have gotten. Customer service and making a customer happy and satisfied for what they paid for is long gone.

Mike is great, very honest and transparent about the products he sells. He didn't try to sell me…read moreanything besides what I actually needed, and gave me a master class on why I didn't need to buy everything I was thinking I needed. He could've very well just agreed with me to make more money. It's really rare these days. I definitely recommend him.

I cannot recommend Filtration Brothers enough! Dealing with the owner, Quenton, has been an…read moreabsolute pleasure. He defines what true professionalism, dedication, and outstanding customer service look like. He goes above and beyond to ensure his customers are completely taken care of and 110% satisfied with their experience. If you want a company that stands behind their work and treats their clients with the utmost respect, look no further than Quenton and his team. A truly top-notch, reliable local business! Description of Products/Services: - CLK-WS1 12x52 2.0 Cuft 10% Cross Linked Resin (64,000 Grain Softener) - CLK-WS1 12x52 2.0 Cuft Catalytic Carbon - Relocation of cleanout for drain IntelliClear Tankless RO System Water Heater Descaling - Kitchen Faucet Replacement 5 Year Protection Plan

Filtration Brothers came to my home and performed a hard water and chlorine test. They were…read moreextremely professional, informative, and took the time to walk me through every step of the process. I really appreciated how clearly they explained the results and the many benefits of having a water softener. Great experience overall -- I'd definitely recommend them to anyone considering improving their home's water quality!

This family owner plumbing business is top notch. They are punctual and professional. Everything…read morewas scheduled and done in a timely manner and very professional. John is a nice guy and his partner , they both showed up and diagnosed and finished up the job quick and easy . Quality work for a great price . Honestly if you have a problem with them... you're the problem lol .. thx guys!!!

Decided to call Champion for a issue I had with my toilet. John and Jerry were the techs (not to…read morebe confused with ("Tom & Jerry") lol They were great. Explained what my issue was and also helped with the water pressure with my kitchen faucet. I was very satisfied with my results. Will definitely call them again whenever I need help with problem in my home. Thanks John and Jerry you guys were great. Sincerely, Kathie Wesley

I stopped by Water Tree to see what it was about and I was greeted by Albert. The store was very…read moreclean and organized. Albert gave me a tour and educated me on different products in the store. He was helpful, friendly, knowledgeable, and took the time to answer all 1500 of my questions about the alkaline water and products The refill process was quick and easy. This is my new refill station for sure! A++++

This location closed so you'll have to travel a few miles north to the other location.read more

I had a reverse osmosis system installed under my sink and a multi stage in line fridge filter on…read moreSeptember 9th. The installation went seamlessly. A hole was required to be drilled into the granite above my sink to fit the RO faucet and after the install, the faucet looked it came with the place! The install underneath the sink and the cabinet next to fridge was done very cleanly which maximized the amount of the cabinet I am able to use. The installers were cordial and went as far as to perform the water drain needed through the filter for me so I didn't have to sit there with glasses and constantly dump them in the sink. All around, it was a very good experience.

If I could give zero stars I would. The staff in the…read morepictures "Michael" was disrespecting my family and was cussing, mocking, sticking his middle finger and threatening us in our own home whenever we kindly informed that we would need to review our options before finalizing with a decision. In addition, we were offered a FREE consultation but Michael got furious at us for wanting to leave our options open since the estimate was quite steep & did not leave our house when I asked to do so. Never have we ever encountered this situation before with any other businesses except this one. This all happened a few minutes ago so please be careful if you decide to take Dupure's services since they might get mad if you don't choose their $5,500 system on the spot...

From the initial inquiry to the final installation Aqua Pure and their contractors were prompt,…read moreproficient and professional! Rodney was fantastic and very personable. We went with the whole home filtration system with reverse osmosis in the kitchen. The pricing was fair and transparent. We could not be happier with the products and service. We love that Westinghouse is made in the USA. We highly recommend Aqua Pure. We noticed an immediate improvement in the quality of our water!

From the owner: Aqua Pure LLC sells and services the Hole Home water Treatment/Refiner from Westinghouse along with…read morea exceptional Reverse Osmosis system with Alkaline(upon request). Westinghouse stands by all there products and backs that up with a Limited Lifetime Warranty!