Greg was just who we needed for our plumbing needs after we bought our new home. He is honest,…read morecommunicated well and delivered quality work. We won't ever use anyone else for our plumbing needs!

I could not ever use anybody else than Greg Wilshard! He is honest always fair with service…read morepricing! He will always be at the house quick for any problems I have. Bath remodels to little stuff my go to guy!!" He is the plumber you wish you called first!

Seem ok on front end, worst warrant service ever. They installed out AC system through Meritage…read morehomes in June of 2019. We now have a leak and our AC has been out for a week and they keep giving us the run around. They say we're waiting on operational approval to repair it, meanwhile we're sitting in a brand new HOT house during the Covid-19 pandemic. They also don't want to send out techs with Freon cause they know it will still leak but they won't fix it. Worst company ever

Protex provides quick, honest, and professional service. I've been a customer for the last 6 years,…read morehe has serviced my primary home and my rental property. I have recommended him to friends and family because of his fair prices and same day service.

To make things worse our pipe that we paid $750 for isn't even 6 months old and already busted…read more Stay clear from this 'business'. New plumber had to put an entirely new piping in because he says this piping is Mickey Mouse and not proper. Sad. Scammers.

I really wanted to give these guys the benefit of my doubt, but I can't. We had them out in August…read moreof 2022 to install a second shower head in each of our showers to go along with the rain shower head. I also made it clear (or so I thought) that I wanted for each head to work independently of each other and one setting for both to run at the same time. Once the work was completed, I discovered that there was no setting for both two run at once. So you had either the wall head or the rain head only, not both. Sure, they can do that, but it will cost double as they need new values and plumbing. Within one week, one of the showers was malfunctioning. Basically, the rain shower in bath #1 stayed on no matter what setting it was on, and shortly after shower #2, the wall head always runs. I contacted them many times, and finally, one night, a plumber came out and said the cartridge is bad in both. He would return the next week and replace them under the warranty. He never showed. At first, I would call and leave a voice mail with them and text them, and sent several emails. And now I must be blocked when I call it goes to immediately to a not working voice mail prompt and hangs up. My new plumber came out, and I was informed that whoever installed the valve didn't know what he was doing. The valve used was incorrect and plumbed incorrectly in an attempt to make it work. I'm guessing that the guy who came out and told me it was the cartridge saw the work and knew it would have to be completely redone and decided to just run away from the problem. I posted this review over a year ago but took it down until I I could have another plumber review the work.

Experienced Plumbing saved Christmas today! The office staff, owner, and techs were all incredibly…read morehelpful and kind. I can't thank them enough for troubleshooting our plumbing issues on such short notice. I will recommend them to all of my friends and neighbors. Thanks for saving the day!

came out on a Friday evening and fixed the problem right away. Grateful they worked me in. Problem…read moresolved. Wish they had worn masks but neither did. Appreciate prompt response. Would offer them masks next time.

This review, written in June of 2024, is for work done over a year ago. The reason for the delay…read moreis that I only recently had time to fix the multiple mistakes this company made. When I went into the attic to correct a poorly installed booster fan (details below), I also discovered dangerous wiring in violation of electrical codes. See those wire connections near the duct? By code, those are supposed to be inside a junction box that is secured to house framing. But the way this was done is a FIRE and ELECTROCUTION hazard, should someone bump up against it or disturb the connection. That is what prompted me to write this review. Earlier problems: The way this all started was the house I purchased had poor air circulation to one corner of the house, as identified during the home inspection. Prior to closing, the owner had Affordable American (AA) install a booster fan. Unfortunately, they installed it in the wrong location. Instead of installing it upstream of a Y-junction, they installed it in one of the branch circuits of the Y. The problem with that is instead of boosting the air coming from the evaporator fan, it sucks air out of the other side of the Y branch. In effect, creating an endless loop of air that never gets cooled (or heated). When I notified AA of their mistake, they inspected it and quoted their full price for such work, saying it was over a year and why did I wait so long. I don't know why that should matter since it was still a faulty installation on their part. After much haggling, they finally agreed to do it for half the original quote. I then tried to schedule the work, but after many phone calls over a period of weeks, I could never get them to come out. It is clear to me that they had no intention of standing behind their work. In the end, I'm glad they didn't because I never would have seen the shoddy workmanship of the wiring mentioned earlier. I'm glad others seem to have had good experiences with Affordable American, but based on my experience, I would at least have someone knowledgeable check their work for code violations and safety issues. And don't pay them without an independent inspection as they do not stand behind their work.

Unfortunately, I was told that my compressor was out when it actually wasn't! I asked for the…read moreowner to call me and he never did! First, the repair guy said $1700, or $2500 for a new one! The next business day I asked if it was under warranty? He said yes - but it would cost $1000 and 10 to 15 days! Idk but my gut isn't buying it!

BEWARE: This company will up charge you for any little thing. They are very dishonest in their…read morebusiness practices.

Called a competitor who told me I needed a new compressor on a well-maintained and working Trane…read moreafter 2 visits so I called Mr. Chill for a 2nd opinion and was NOT DISAPPOINTED! Seriously these guys came out and fixed my compressor which wasn't really broken to begin with. Gave me some great recommendations on how to maintain my units and keep them running colder/longer. Gus and Paul make a great team and I won't trust my Tranes with any other technician. Thanks y'all and I highly recommend you call if you feel like the competition is giving you the run around or trying to up sell you on something. I went with my gut and I'm glad I made that call to Mr Chill. Saved me lots of money! Cannot thank you enough!

Scheduled service was very difficult to get a hold of initially but he was referred so gave him the…read morebenefit of the doubt. Should not have done that no call no show went to Luxury Air and got service.

Contraté a Spring HVAC para dar mantenimiento a mi sistema de aire acondicionado y quedé muy…read moresatisfecha con el servicio. El equipo fue puntual, profesional y explicó todo el proceso con claridad. El aire ahora funciona perfectamente y el precio fue justo. Recomiendo a Spring HVAC a cualquier persona que necesite un servicio de aire acondicionado confiable y de calidad.

Ryan and his wife were so courteous and helpful. Did a great job at our house and we would…read moredefinitely call them again.

I called Ryan he was able to come out day of to assist. When I called there was no answer but his…read morewife and business partner called me back immediately as she saw the missed call. They both came to the call and were professional and would not stop until the issue had been resolved. Even when that meant staying into the evening hours. They had to make a run to home depot during the fix and was back quickly to finish up. They were very communicative during the fix and let us know what was happening. Prices are very reasonable. I will use him again.