I knew from the first company I called that there were complications to replacing my very old gas…read morewater heater, so I called Texans Water Heaters for another opinion. Brandon immediately recommended switching to electric would be the most cost effective. He called an electrician he has worked with, who turned out to be very reasonable and someone I will use in the future for my electrical needs, and the day after that work completed, Brandon & William quickly capped the gas line and replaced with a new electric water heater. Brandon was correct electric was much more reasonable price, in my case, than replacing with another gas water heater. Very happy I called Texans Water Heaters and pleased with their services every step of the way.

THE MOST EXPENSIVE ONE HOUR REPAIR IN HOUSTON…read more FIVE DAYS WITHOUT HOT WATER. A $1,000 LABOR QUOTE FOR A REPAIR THAT TOOK ABOUT AN HOUR AND THEN TRIED TO HOLD PARTS THAT BELONGED TO ME HOSTAGE WHEN i WANTED TO GET THE REPAIR DONE BY ANOTHER COMPANY. BASED ON MY EXPERIENCE, TEXAS WATER HEATERS SEEMED FAR MORE INTERESTED IN MAXIMIZING THE SERVICE BILL THAN HELPING RESOLVE THE PROBLEM. I CANNOT RECOMMEND THEM. USE EXTREME CAUTION AND GET A SECOND OPINION BEFORE APPROVING ANY REPAIR WORK. We purchased a Navien tankless water heater from Texas Water Heaters in December 2023 (their recommendation), including installation of a new electrical outlet. When the unit stopped producing hot water less than three years later, we expected a straightforward warranty repair. Instead, we spent five days without hot water while Texas Water Heaters turned a relatively simple repair into a frustrating and expensive ordeal. The technician initially told us the motherboard had failed, they were getting weird electrical readings and that labor would be covered because Texas Water Heaters had installed the electrical outlet. Texas water heaters then brought in an electrician, who claimed the outlet was functioning properly. After that, Texas Water Heaters changed course and presented us with a quote of $1,000 in labor (because we hadn't purchased their service package/labor warranty at time of install) to replace a fan and PCB control board, despite the parts being covered under warranty. YES, THEY TRIED TO CHARGE $1000 TO REPLACE TWO ELECTRICAL PARTS COVERED UNDER MANUFACTURER'S WARRANTY IN ADDITION TO THE $89.00 service fee just to come out! The THOUSAND DOLLAR estimate to replace two electrical components IMMEDIATELY raised red flags. I contacted another Navien-authorized service provider, who told me the repair should take about half an hour and that their hourly rate was $175. Unsurprisingly, I chose the second company. The situation became even more frustrating when Navien informed us that Texas Water Heaters had arranged for my warranty replacement parts to be shipped to their office instead of my home. Navien further explained that because Texas Water Heaters had accepted delivery of the parts on my behalf, Navien would not send replacements and I would need to obtain the parts from Texas Water Heaters. When I called to request my parts, I was initially told they had to be returned to Navien. Only after I requested written confirmation that Texas Water Heaters was refusing to release parts that belonged to me did they call back and suddenly agree I could drive over and pick them up. The second service company completed the repair, installed the warranty parts, and performed a full tune-up for a little over $300.

Had my water heater replaced today! They did a quick efficient job and their price was unbeatable!!…read moreCalled yesterday and got service today!! As always, THANK YOU to the J&G crew!!! You guys are awesome!

They were quick and thorough! Were able to answer my questions as it was my first time getting my…read morewater heater flushed. I didn't know it had to be every six months.

Fantastic work changing out my garbage disposal. Great communication without being overbearing!…read more Work was complete in an hour and at a competitive price, will definitely use again.

New Gen was quick to respond when i called regarding a leak , as well as a loose kitchen fixture…read more The service provider was timely,knowledgeable, polite and the estimate was free. Definitely highly recommend and will call again for any future plumbing needs

What awesome folks the owners are. Contacted the missus seeking a proposal to repipe the house with…read morePEX. Appointment was set for the following Monday. Eric, the owner, showed up promptly, did a thorough review, and ended up recommending that since we had CPVC, to leave well-enough alone! He assured my wife and I that the condition of our pipes was good, they were well insulated with attic insulation, and tucked away to where they would suffer no damage by someone walking over them and breaking them, etc. I was fully prepared to have the replacement done, but his recommendation not to spend the money needlessly gave us great reassurance. Who does that these days - talk a potential customer out of spending money?! Wow, such honesty - salt of the earth stuff! Hugely impressed; we think we have found our go-to plumber. Please patronize this family business - when most are either going under, or getting swallowed by nameless/faceless/greedy mega -corporations. God Bless the owners and their teams, and may they continue to thrive!

Guys showed up 1.5 hrs late. I clearly communicated that it would be 2 electric water heaters. They…read moreshowed up without the right equipment to do the job, stated they could only do one that day. then tried to upsell me on getting it done by saying that they would charge me the same price for just putting it in place a taking the old one away. What a rip off. Please do yourself a favor and go elsewhere.

This man and his company are an absolute GODSEND. We had a burst pipe from the great freeze of 2021…read moreand he came to service our neighbor so we popped over to watch. By the time we walked over, HE WAS DONE. Our neighbor was incredibly impressed and so we asked if he had extra time to peek over at our situation. He walked over and I kid you not, within 20 minutes, he was done with our pipe!! Not only was a quick, friendly, and informative, but he also didn't try to price gouge us. While other places were quoting $700, $800, and $500 to fix one pipe, our grand total came to $165. I am so thankful that people like Mr. Warren exist.

My water heater needed replaced. He came out next day and had it fixed and ready to go. Similar…read morequote to other company's so I felt good about price. He took the time to explain what was wrong and how he was going to fix it. Also gave tips about future repairs if something should go wrong. I highly recommend!

Very quick to answer the call and come out on short notice! They did a great job explaining things,…read morenext steps to prevent problems in the future, etc.

Great prompt service and gave me options for my repair. I will use Cooper Plumbing again.read more

Dustin is such a outstanding tech. Came to our rescue in a pinch. Fixes pipes and leaks in the in…read morethe ceiling. Very clean, nice and provided great quality. The best customer service I've ever received. I will always recommend and support. Thank you so much

Anthony and Dustin provided top notch results. Even when faced with a stubborn clog, they did not…read moregive up and went above and beyond to make sure my pipes were working again. Pricing was amazingly reasonable. I would highly suggest them as they provide great results with perfect professionalism.

I had an AC line that was backing up into a sink. He snaked the lune and cleared it. Showed me how…read moreto do maintenance. Then gave me a quote for a new garbage disposal! He is polite, efficient, careful and I will definitely use him again! Highly recommend!

Easy to work with. I had them install a kitchen faucet for me. They showed up on time and did the…read morework at the price quoted! Affordable and I will be calling them again in the near future for my local plumbing needs.

Jose Beltran that Lance sent to my home he's amazing work and very sociable person. Great…read morecommunication and service requested ABSOLUTELY 10/10 and pricing? Honestly you'll be surprised as well! These people worked very hard and I am willing to pay them for their service once more! And I am not kidding Jose found 65ft clog inside the toilet!

Great service, good prices. Jose was wonderful to work with and I will use them again for my…read moreplumbing needs.

The first technician who came out was great to talk to, but when they returned two days later,…read moreeverything they had overcharged me for was done incorrectly. Initially, the technician quoted me $340 for a new airline for the dishwasher. I questioned whether simply cleaning the drain line would solve the issue, but he insisted that a new airline was necessary and that was the cost to fix it. However, when the technician returned, all he did was clean the drain line and then claimed that the price was the same whether they replaced the airline or just cleaned it-- which is completely absurd. Additionally, I asked to replace my sink with the same model we currently had, and the technician assured me it wouldn't be a problem. Yet, the replacement they installed was not the same sink we had shown them. When I originally booked the appointment, the lady on the phone was extremely helpful and pleasant. However, when I needed support, I could only get in touch with the technician instead. Fortunately, they did fix my toilet, but at a steep cost of $250-- the least they could do considering everything else. I've learned my lesson to shop around before hiring a plumbing service. I will make sure to warn others never to use AL Rooter Plumbing, as they are by far the worst company I've ever dealt with

I had a burst pipe on the exterior of my house. The guy looked at it and ended up saying that he…read morecouldn't fix it but he still charged me sixty something just for coming out.