Had my water heater replaced today! They did a quick efficient job and their price was unbeatable!!…read moreCalled yesterday and got service today!! As always, THANK YOU to the J&G crew!!! You guys are awesome!

They were quick and thorough! Were able to answer my questions as it was my first time getting my…read morewater heater flushed. I didn't know it had to be every six months.

Fantastic work the gentleman came in and did a fantastic job letting me know why the problem…read moreoccurred and how he would fix it. Thank you

Had a leaky outdoor faucet. Came out and had it done in under an hour at a reasonable price with a…read more1 year warranty.

I contacted Joel Long for a repair. He was swamped. He told me that right off the bat. I…read moreappreciated his frankness. Many companies would string you along trying to make the money. But it didn't end there. He gave me the name and number of another plumber he knew personally. He said he stands by the other business as if it were his own. The referral was able to squeeze me in between 2 of his scheduled repairs. Integrity means a lot in this life. I would use Long's Plumbing based off his other reviews and the help he offered when his schedule wouldn't allow him to commit to my repair.

I was having a problem with new tub faucets installed by another plumber. I called Long's and Joel…read morewas able to come out the next day. He quickly identified the problem and was able to fix it. The price was reasonable and I also had him quote some additional work I'd like to have done. I will definitely recommend Long's to friends and family and I highly recommend them for your plumbing issues.

New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

What awesome folks the owners are. Contacted the missus seeking a proposal to repipe the house with…read morePEX. Appointment was set for the following Monday. Eric, the owner, showed up promptly, did a thorough review, and ended up recommending that since we had CPVC, to leave well-enough alone! He assured my wife and I that the condition of our pipes was good, they were well insulated with attic insulation, and tucked away to where they would suffer no damage by someone walking over them and breaking them, etc. I was fully prepared to have the replacement done, but his recommendation not to spend the money needlessly gave us great reassurance. Who does that these days - talk a potential customer out of spending money?! Wow, such honesty - salt of the earth stuff! Hugely impressed; we think we have found our go-to plumber. Please patronize this family business - when most are either going under, or getting swallowed by nameless/faceless/greedy mega -corporations. God Bless the owners and their teams, and may they continue to thrive!

Guys showed up 1.5 hrs late. I clearly communicated that it would be 2 electric water heaters. They…read moreshowed up without the right equipment to do the job, stated they could only do one that day. then tried to upsell me on getting it done by saying that they would charge me the same price for just putting it in place a taking the old one away. What a rip off. Please do yourself a favor and go elsewhere.

The first technician who came out was great to talk to, but when they returned two days later,…read moreeverything they had overcharged me for was done incorrectly. Initially, the technician quoted me $340 for a new airline for the dishwasher. I questioned whether simply cleaning the drain line would solve the issue, but he insisted that a new airline was necessary and that was the cost to fix it. However, when the technician returned, all he did was clean the drain line and then claimed that the price was the same whether they replaced the airline or just cleaned it-- which is completely absurd. Additionally, I asked to replace my sink with the same model we currently had, and the technician assured me it wouldn't be a problem. Yet, the replacement they installed was not the same sink we had shown them. When I originally booked the appointment, the lady on the phone was extremely helpful and pleasant. However, when I needed support, I could only get in touch with the technician instead. Fortunately, they did fix my toilet, but at a steep cost of $250-- the least they could do considering everything else. I've learned my lesson to shop around before hiring a plumbing service. I will make sure to warn others never to use AL Rooter Plumbing, as they are by far the worst company I've ever dealt with

I had a burst pipe on the exterior of my house. The guy looked at it and ended up saying that he…read morecouldn't fix it but he still charged me sixty something just for coming out.

Great experience with this company. They are super responsive and have always provided great work…read more So glad I found a Plumber and A/C company that gives me options and let's me know the good, bad and ugly! They don't have the high pressure corporate game that some other brothers have. I found my plumber. Milton Frank

BE AWARE OF THIS COMPANY! They came out to fix a leak at my 92yr Mothers home and ended up charging…read moreher almost $1200 for a small leak. They had to come out 3 times as they didn't fix the pin hole leak! My mom called to protest the exorbitant amount of money and time it took them to fix a. They never returned her call.! Go somewhere else for your plumbing issues!!!

James saves the day!…read more On a Sunday (of course), our water heater decided to spring a leak. A BAD leak, as water was gushing out of the safety drain pipe onto our driveway. We shut off the water and realized that we needed help. Quick. Especially since even after shutting off the water and releasing the pressure on a dedicated hot water line in a sink, the water still kept coming. Called James, left a message with his answering service. He called me back in about 20 minutes! Unfortunately, though, he didn't have a water heater on hand on this particular Sunday, but he promised to be at our house by 8 AM on Monday morning. At 7:50 AM on Monday, James is here. Thank goodness! Not a quick job, since he had to replace not only the water heater, but a seal on the shut-off valve was defective and a seal on the hot water line wasn't working, either. He took care of everything - and I mean everything - expertly and efficiently. Hot water back up and running! Now, here's the unbelievable part: James had quoted us a cost for replacement of this water heater back in October of last year. He told us that the quote was good for 90 days. Obviously the 90 days was long gone, but James honored that quote and charged us the exact amount that he said he would back in October - not a nickel more. Wow! Highly recommend this local business. James does superb work, and communication is excellent. And he's very reasonable on cost, too!

Had to call James for an upstairs bathroom issue, and as usual, he responded very quickly and took…read morecare of our issue. We have used James numerous times over the past few years and would not consider any other plumbing company for our needs. He does what he says, priced fairly and just gives you old-fashioned good service. Hard to find nowadays!

This man and his company are an absolute GODSEND. We had a burst pipe from the great freeze of 2021…read moreand he came to service our neighbor so we popped over to watch. By the time we walked over, HE WAS DONE. Our neighbor was incredibly impressed and so we asked if he had extra time to peek over at our situation. He walked over and I kid you not, within 20 minutes, he was done with our pipe!! Not only was a quick, friendly, and informative, but he also didn't try to price gouge us. While other places were quoting $700, $800, and $500 to fix one pipe, our grand total came to $165. I am so thankful that people like Mr. Warren exist.

My water heater needed replaced. He came out next day and had it fixed and ready to go. Similar…read morequote to other company's so I felt good about price. He took the time to explain what was wrong and how he was going to fix it. Also gave tips about future repairs if something should go wrong. I highly recommend!

J&G booked my plumbing appointment same day on the weekend with a competitive price and sent a well…read moreexperienced knowledgeable plumber to fix my drainage issue. Recommend and I will keep them in mind for any future plumbing needs!

These guys were great! They were responsive, courteous, and thorough!…read more A month or so ago, we moved down to The Woodlands from California to be close to a sick family member. A couple nights ago (Friday before 4th of July weekend, of course), the kitchen sink started to back up. It wasn't just a bit slow, it was pretty much unusable. I'm pretty sure I heard it laugh at me when I poured Drano down it. It did nothing. They responded quickly and were able to come out on Sunday. Boy, I'm glad they did! They pulled out so much gunk out of the pipes! I forget the name of the plumber that came out, but I appreciate his dedication towards ensuring we didn't need to have them come out again. He snaked the pipes almost all the way to the outside of the house, clearing out what was assuredly years of gross build up! We'll totally use them again if we have any other plumbing problems. I'd highly recommend them!