Called Texans Water Heaters requesting a 50-gallon Bradford White water heater and scheduled the…read moreappointment for the next day. The installers called ahead before arriving, which I appreciated. My water heater is located in the garage with easy access, so draining my old 15-year-old tank and installing the new one took just about two hours. The team was professional and easy to work with. It's been about a month since the install, and everything is working flawlessly.

Fast, professional, and excellent price. They were able to replace my water heater the next day…read more Very respectful of property.

Had my water heater replaced today! They did a quick efficient job and their price was unbeatable!!…read moreCalled yesterday and got service today!! As always, THANK YOU to the J&G crew!!! You guys are awesome!

They were quick and thorough! Were able to answer my questions as it was my first time getting my…read morewater heater flushed. I didn't know it had to be every six months.

New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

What awesome folks the owners are. Contacted the missus seeking a proposal to repipe the house with…read morePEX. Appointment was set for the following Monday. Eric, the owner, showed up promptly, did a thorough review, and ended up recommending that since we had CPVC, to leave well-enough alone! He assured my wife and I that the condition of our pipes was good, they were well insulated with attic insulation, and tucked away to where they would suffer no damage by someone walking over them and breaking them, etc. I was fully prepared to have the replacement done, but his recommendation not to spend the money needlessly gave us great reassurance. Who does that these days - talk a potential customer out of spending money?! Wow, such honesty - salt of the earth stuff! Hugely impressed; we think we have found our go-to plumber. Please patronize this family business - when most are either going under, or getting swallowed by nameless/faceless/greedy mega -corporations. God Bless the owners and their teams, and may they continue to thrive!

Guys showed up 1.5 hrs late. I clearly communicated that it would be 2 electric water heaters. They…read moreshowed up without the right equipment to do the job, stated they could only do one that day. then tried to upsell me on getting it done by saying that they would charge me the same price for just putting it in place a taking the old one away. What a rip off. Please do yourself a favor and go elsewhere.

This man and his company are an absolute GODSEND. We had a burst pipe from the great freeze of 2021…read moreand he came to service our neighbor so we popped over to watch. By the time we walked over, HE WAS DONE. Our neighbor was incredibly impressed and so we asked if he had extra time to peek over at our situation. He walked over and I kid you not, within 20 minutes, he was done with our pipe!! Not only was a quick, friendly, and informative, but he also didn't try to price gouge us. While other places were quoting $700, $800, and $500 to fix one pipe, our grand total came to $165. I am so thankful that people like Mr. Warren exist.

My water heater needed replaced. He came out next day and had it fixed and ready to go. Similar…read morequote to other company's so I felt good about price. He took the time to explain what was wrong and how he was going to fix it. Also gave tips about future repairs if something should go wrong. I highly recommend!

Fantastic work the gentleman came in and did a fantastic job letting me know why the problem…read moreoccurred and how he would fix it. Thank you

Had a leaky outdoor faucet. Came out and had it done in under an hour at a reasonable price with a…read more1 year warranty.

Dustin is such a outstanding tech. Came to our rescue in a pinch. Fixes pipes and leaks in the in…read morethe ceiling. Very clean, nice and provided great quality. The best customer service I've ever received. I will always recommend and support. Thank you so much

Anthony and Dustin provided top notch results. Even when faced with a stubborn clog, they did not…read moregive up and went above and beyond to make sure my pipes were working again. Pricing was amazingly reasonable. I would highly suggest them as they provide great results with perfect professionalism.

I was having a problem with new tub faucets installed by another plumber. I called Long's and Joel…read morewas able to come out the next day. He quickly identified the problem and was able to fix it. The price was reasonable and I also had him quote some additional work I'd like to have done. I will definitely recommend Long's to friends and family and I highly recommend them for your plumbing issues.

I contacted Joel Long for a repair. He was swamped. He told me that right off the bat. I…read moreappreciated his frankness. Many companies would string you along trying to make the money. But it didn't end there. He gave me the name and number of another plumber he knew personally. He said he stands by the other business as if it were his own. The referral was able to squeeze me in between 2 of his scheduled repairs. Integrity means a lot in this life. I would use Long's Plumbing based off his other reviews and the help he offered when his schedule wouldn't allow him to commit to my repair.

Jose Beltran that Lance sent to my home he's amazing work and very sociable person. Great…read morecommunication and service requested ABSOLUTELY 10/10 and pricing? Honestly you'll be surprised as well! These people worked very hard and I am willing to pay them for their service once more! And I am not kidding Jose found 65ft clog inside the toilet!

Great service, good prices. Jose was wonderful to work with and I will use them again for my…read moreplumbing needs.

The first technician who came out was great to talk to, but when they returned two days later,…read moreeverything they had overcharged me for was done incorrectly. Initially, the technician quoted me $340 for a new airline for the dishwasher. I questioned whether simply cleaning the drain line would solve the issue, but he insisted that a new airline was necessary and that was the cost to fix it. However, when the technician returned, all he did was clean the drain line and then claimed that the price was the same whether they replaced the airline or just cleaned it-- which is completely absurd. Additionally, I asked to replace my sink with the same model we currently had, and the technician assured me it wouldn't be a problem. Yet, the replacement they installed was not the same sink we had shown them. When I originally booked the appointment, the lady on the phone was extremely helpful and pleasant. However, when I needed support, I could only get in touch with the technician instead. Fortunately, they did fix my toilet, but at a steep cost of $250-- the least they could do considering everything else. I've learned my lesson to shop around before hiring a plumbing service. I will make sure to warn others never to use AL Rooter Plumbing, as they are by far the worst company I've ever dealt with

I had a burst pipe on the exterior of my house. The guy looked at it and ended up saying that he…read morecouldn't fix it but he still charged me sixty something just for coming out.