Great service, josh was very knowledgeable…read more He saved us money too! I would recommend them ( had site prep done )

From the owner: South East Excavations is a family owned business, We understand the importance of your home and…read morehousehold running smoothly. We here at South East Excavations want you and your family Happy with the results we provide

Outstanding experience with 4G Septic. Mike and Niles showed up within 90 minutes of my call--yes,…read morethat fast--and were courteous, professional, and clearly very knowledgeable. They diagnosed and fixed an issue with my ejector pump in under an hour that previous companies either wouldn't handle or couldn't figure out. Pricing was very fair, especially by today's standards. Service was so good I scheduled maintenance of my system for later in the week. I'll be recommending them to friends and family with complete confidence.

I can't say enough good things about this septic service company. From start to finish, they were…read morehonest, straightforward, and incredibly professional. They explained everything clearly, answered all my questions, and kept me informed. What really stood out was their fairness. The pricing was very reasonable and transparent -- no surprises, no upselling, just honest work at a very fair price. It's hard to find companies like this anymore. If you're looking for reliable septic service with great communication and integrity, I highly recommend them. I wouldn't hesitate to use them again.

Great company; very responsive! They came out right after the hurricane to help us ensure the…read moreseptic tank would run from our generator. Thankful to have them taking care of our needs!

VERY knowledgeable on equipment used and helpful with helping the homeowner maintain their system.read more

This review is long overdue. I am extremely demanding of my service providers/ vendors and endeavor…read moreto provide feedback, both positive and negative, to help them improve their level of service. When researching a ranch to buy in San Jacinto County, I needed to get the septic system inspected during due diligence. I identified five (5) highly reputable firms in East Texas. One of these vendors was Pumpco Septic Solutions, owned by Lester and Shirley Burnett. I called their number on a Sunday and their Office Manager answered. Lester and Shirley were in fact working that day and could meet me at the ranch between 3:00-5:00 p.m. I said that would be fine but I could not be there beyond 5:00 p.m. Lester and Shirley were delayed beyond 5:00 p.m. They called me as I was on my way back to Houston, apologized profusely, and said they would do the inspection FREE, no strings attached, in an effort to make me happy, someone they had never met, and to preserve their excellent reputation in East Texas. They did just that. They provided me a timely, important report that assisted me in contract negotiations, at no cost. I cannot tell you how impressed I was by this gesture. Rarely, in today's day and age do you find personal and professional pride from service providers. Perhaps that is the hallmark of family owned "old-school" businesses. They still exist. It was refreshing to see. Keep up the great work Lester and Shirley. Best, J Page

Meridith came out with 2 crews. A 3rd showed up shortly after. We needed service for a septic…read moresystem that hadn't been used in 3+ years. And by the condition the previous owners left the house in, I was positive they trashed the system. Meridith & her crew had the system up & running that same afternoon. They even had all the parts they needed with them. Everyone of them was kind & professional. We were so happy to find such a great family owned business.

They do not stand by their word. They have been in business a long time and no calls or showsread more

just had my maintenance performed, called they were on the way. turned around and there they are…read moreat work, discussed a issue that I had will probably have a email with price tomorrow. These guys are so much better than the previous service, they charged for maintenance and never showed up after the first visit, but said they did. Then had the nerve to call two days later to see if I wanted to renew my maintenance agreement. Great people and excellent service, recommended. In Cleveland, Texas not in fairyland California

This is a long review but take your time to read if you don't want to WASTE YOUR MONEY. This…read morecompany will rush through your service to get to the next one and take no responsibility afterwards. On the last week of December, 2022 I hired ANYTIME SEPTIC to come inspect and pump my tank as I started having issues with toilet backing up and gurgling pipes. They came on the same day I called, and my husband stayed with them the whole time, specifically asking if there was anything wrong with the septic system. According to the technician, the septic was perfectly fine and had no problems. He suggested we buy the enzymes to help with the breaking up of solid waste so our septic could keep working smoothly, and after the enzymes, we paid $600 for the service. They came and went in less than 15 mins. We thought that the service was rushed but since it was our first time ever hiring a septic company, we didn't think much of it. On the last week of January 2023, we started having the same problems with the toilet and pipes which is weird because it had been barely a month since we had our septic serviced. We went to look at the tank, and noticed that the lid was not properly closed or sealed at all, with a clear gap between the ground and the lid, which means that every single time it rained during the month of January, our septic tank was getting filled up with rain water. I called the company and they couldn't have cared less. After calling 5 times, I was finally able to reach the manager (JAMES), that proceeded to tell me that according to their report, my septic was defective and malfunctioning, and they had found large amounts of grease in our tank (which is crazy because I neverrrrr pour grease down the drain. Also that was never mentioned at the time of visit). The receipt paper that we received had absolutely no mention of a defective septic tank, and they sold me a full year supply of enzymes which they shouldn't do if they expected my septic to not be working after another month. I SENT THEM VIDEOS OF THE CLEAR LID GAP with sewage running out of it, and they ignored it. He tried to give me the run around talking about ground saturation, traditional vs aerobic septics, Montgomery county regulations, yadda yadda, ultimately trying to talk enough to confuse me. I told him that whether or not my septic is defective is besides the point. The fact is that the report that he supposedly has is different than the one I received both written and verbally, and his technician failed to provide me information that according to them, he apparently already knew at the time of the visit. He said the technician performed a relief pump but that he already knew I was going to need a new septic based on the condition of the one I currently have. He then proceeded to tell me that they could come back to perform another pumping for $350 instead of the $450 that it costs without the cost of the enzymes. I told him that this is completely unprofessional, and I should report them because they should be offering me free service or a refund since their technician failed to provide the customer with the information they're paid to provide AND also didn't properly close the septic lid. He laughed and said that he's not one of those people on welfare and food stamps but I must be since I'm calling and asking for freebies. He then said that if I want to report them I can go ahead and do so but I should know that he's been in the business for 25 years, and he knows enough people in the county to condemn my house if he wants to, so he could pull his strings and we would see who has more strings to pull. I was appalled by the way he felt comfortable saying those things to me. These people clearly get away with this all the time if they're comfortable talking to a customer in that manner. I am not on welfare or food stamps, and even if I was, it's none of his business. And I surely wasn't asking for freebies. I was asking them to do what I paid them $600 to do a month prior. The cherry on top was him telling me that he doesn't know why the technician didn't tell me what he found since he wasn't there himself to see, but that the technician starts the day with 20+ jobs, and that he could've been cold or it could've been raining or maybe too hot so maybe he didn't have time to talk but ultimately there was nothing they could do about it now, and I could take it or leave it on their $100 discount. At that point, I requested that they sent me a copy of the report they supposedly had but of course, that was never received. I contacted a different company that came out the same day, confirmed that my septic was CLEARLY left open by the previous company, explained the process and pumped my tank, and said there was absolutely nothing wrong with my septic. It's now December 2023 (a whole year later) and my septic is still functioning perfectly well, meaning it was never defective to begin with. Save your money and call a different company.

They came out to pump my septic tanks. They over charged me and when my regular quarterly company…read morecame out a month later he said and showed me how they did not clean out the tanks how they should have and did not fully pump the tanks. I send an email but so far crickets. 4 bedroom house on a system 4 years old as you can see from the picture they ripped me off and didn't fully clean the tank. Oh and they charged $700 which was Highway robbery. They said 1500 but my takes are only 2 - 500 gallon tanks

Tejas showed up for us in a pinch, they were very attentive to our needs on short notice and on the…read moreweekend. We will be using Tejas in the future.

hot shot had no tools or clue how to correct problem, said would return, no return and does not…read morereply to phone calls. once paid he thought it was over, not so fast, if he has a liscence i thin he may have problems son...' i stopped payment and suggest you list honest merchants. lh

Superb customer service and quality work! I had a clogged toilet and they fixed it in no time!…read more Shawn was very helpful and informative. Book them if you have any plumbing needs.

We had a shower that wouldn't drain even after snaking. So we had Yelp match us with a professional…read moreand they did a great job, because this company was wonderful. First Sean (or Shawn? Sorry) came out to assess the damage with a better quality/more powerful snake. Then he realized he was going to have to bring in the big dog equipment and would have to come back the next day. As promised, he was back first thing this morning with extra equipment and an extra guy. They were here for maybe an hour and our shower was draining again! Both guys were incredibly courteous and kind and explained what they were doing throughout the process. And I don't know how much money this usually costs, but the price did NOT break the bank, which was a huge relief during the holidays. Will definitely be calling them out for any future plumbing issues!