Paid this company over $8,000 to repair drip field on my property in August of 2024. In December of…read more2024 the company still did not have a date to complete the job so I requested a refund. The owner James refused to give me my money back & I've been forced to sue. Terrible experience. They are quick to beg for your money.

good service company. used them for our septic and found reasonable cost and quick response.read more

James saves the day!…read more On a Sunday (of course), our water heater decided to spring a leak. A BAD leak, as water was gushing out of the safety drain pipe onto our driveway. We shut off the water and realized that we needed help. Quick. Especially since even after shutting off the water and releasing the pressure on a dedicated hot water line in a sink, the water still kept coming. Called James, left a message with his answering service. He called me back in about 20 minutes! Unfortunately, though, he didn't have a water heater on hand on this particular Sunday, but he promised to be at our house by 8 AM on Monday morning. At 7:50 AM on Monday, James is here. Thank goodness! Not a quick job, since he had to replace not only the water heater, but a seal on the shut-off valve was defective and a seal on the hot water line wasn't working, either. He took care of everything - and I mean everything - expertly and efficiently. Hot water back up and running! Now, here's the unbelievable part: James had quoted us a cost for replacement of this water heater back in October of last year. He told us that the quote was good for 90 days. Obviously the 90 days was long gone, but James honored that quote and charged us the exact amount that he said he would back in October - not a nickel more. Wow! Highly recommend this local business. James does superb work, and communication is excellent. And he's very reasonable on cost, too!

Had to call James for an upstairs bathroom issue, and as usual, he responded very quickly and took…read morecare of our issue. We have used James numerous times over the past few years and would not consider any other plumbing company for our needs. He does what he says, priced fairly and just gives you old-fashioned good service. Hard to find nowadays!

They have the worst customer service no one ever answers the phone. They didn't come out for…read moremonths to check our system. Don't waste your time with this company.

Great company I've been using Texas Pride Septic for many…read moreyears at my rental homes in Huffman.

Outstanding experience with 4G Septic. Mike and Niles showed up within 90 minutes of my call--yes,…read morethat fast--and were courteous, professional, and clearly very knowledgeable. They diagnosed and fixed an issue with my ejector pump in under an hour that previous companies either wouldn't handle or couldn't figure out. Pricing was very fair, especially by today's standards. Service was so good I scheduled maintenance of my system for later in the week. I'll be recommending them to friends and family with complete confidence.

I called one service for a quote, after not hearing back and finally reaching out myself multiple…read moretimes, I finally got an over the phone quote for $6000 to have two tanks pumped and decommissioned. Claude Ai recommended 4G Septic. I called and spoke with Mike. They came out the next day to probe the tanks and to offer a free quote. They were friendly and professional. The quote was $1,100!!! Over the next few days they came back out earlier than expected and had the tanks pumped out, crushed and backfilled. The whole experience was positive. I highly recommend 4G Septic for all your septic needs.

Its a shame that this company has gone down hill. When the original owner had it before they were…read moreresponsive and well mannered. Now it seems the new owner doesn't give a crap (Literally speaking) if the company survives or not. He is arrogant and rude its just about the money and not the service.

If i could give 0 stars i would . We spoke to the daughter of the company and scheduled an estimate…read moreto be done . We specifically asked her to have the technician call us to let us know how much it would be to do job which did not happen. The technician arrived, and did the job without letting us know anything and then called us with a horrible attitude and demanded money. We asked him to send over before pictures and his quote . He said he did not have time for that and he was just going to dump everything out ! We then called to speak to the owner and he basically told us the same thing that they didnt have time to send us before/after photos and proceeded to demand money.. horrible business to use. Very unprofessional. We even tried to explain to them we would pay them we just needed some befor/after photos to show job was done and they said they were not going to do that that they didnt have time . DO NOT USE THIS COMPANY !!

ARK response to BBB complaint contained many inaccuracies. No help in resolving Kohler generator…read moreissue

I highly recommend Ark. We had one slight bump in the road but they went above and beyond to make…read morethings right. They provided some of the best customer service I've ever seen and I now have the reassurance of a generator if/when the weather gets bad. They guided me through the installation process and what to expect, much appreciated - Some friends of mine have used Ark regularly for maintenance and give a big thumbs up. I highly recommend!

now i know why the ratings are so high. this is the third…read moretime i have used McKnights. Great service, great price. Highly recommend !!!! Thank you !!!!

I'm pleased with the service we received from Mcknight's Water Well Service. The team cares about…read moretheir service, they are knowledgeable and pays attention to details. They know their well business. I highly recommend this team for well service or well installation.

Exemplary. Always courteous and excellent service, with thorough attention to detail and fair…read morepricing. I have used Anderson for 10 years and sincerely recommend.

Anderson Septic Solutions trustworthy, patient, and take the time to explain to me how my system…read moreworks .... Very much appreciated! I feel good about having Bryan and his team take care of my septic system... it's an important part of taking care of my home. Thank you!