Prompt, honest & reputable service! They have a customer for life! We called on a Saturday…read moreafternoon, left a message. Received a call back on Sunday and even scheduled an appointment. They were true to their word and took care of us, even cheaper than the other company! Thanks again!

Lone Star responded rapidly and scheduled to come out in a timely manner. They arrived when they…read moresaid they would confirm es the appointment. Did an excellent hob for us!

Do not use this "company"... The contractor will listen and respond like he knows what he is doing…read more He will charge you a crazy amount of money, take your money then do a half job to where you will have to hire someone else to come fix what he has done. Then he will lie about anything to be able to get your trust and run off.

First off let me say that if you are seeking a Septic company that can pump out your tanks, they…read moreare top notch. If you are looking for a company to install an Aerobic system, keep looking. This is not the company you want. It took them two weeks to install my system and another week to fix the failed inspection. The installer had to stand in the driveway and read the manual directions for the system, and STILL didn't get it right. One of the guys from another team had to come out to show him what he was doing wrong. He was very disrespectful of my property, broke a sentimental concrete ornament and left trash everywhere. Trash included broken pipes, cups, paper and cigarette butts. They left an open trench on the side of my house after they said everything was complete. This was a nightmare. They didn't waste any time adding charges for debris removal.

Tejas showed up for us in a pinch, they were very attentive to our needs on short notice and on the…read moreweekend. We will be using Tejas in the future.

hot shot had no tools or clue how to correct problem, said would return, no return and does not…read morereply to phone calls. once paid he thought it was over, not so fast, if he has a liscence i thin he may have problems son...' i stopped payment and suggest you list honest merchants. lh

Super fast and honest company. Heath is incredibly responsive and knowledgeable with lots of…read moreexperience. He took the time to educate and recommend next steps for our project.

Very fast response to quote. 2nd best price.read more

We initially had to leave a message to receive service when we didn't get a call back by mid…read moremorning the next day we called again. A friendly young lady answered the call however she seemed a little, unsure about scheduling, etc. but in the end she was able to get us scheduled for a team to come out and take a look at our septic system that we were having issues with. Service was scheduled for a technician to come within a 2 to 3 hour period with a 2 to 3 hour window. Stephan arrived promptly within the timeframe and began troubleshooting our issue alongside my husband. It was determined we would need a septic pump to be able to even get down to the area that needed to be troubleshooted aka the electrical area. Stephan began setting up to pump out septic while my husband worked to start digging up tops as they were pretty covered and they charge extra for this added labor now (understandable). Stephen worked endlessly to each of our three tanks to ensure each one was completely drained to begin with clean tanks. Meanwhile my husband was able to rewire/slice wiring repair as it seemingly shorted out. Stephan waited to ensure all was in working order in case he needed to perform additional repairs while onsite. He was extremely knowledgeable, helpful and kind in helping just by himself due to winter season. We were grateful for quick response, visit and services. We've previously used Cyclone 4 years previous and will continue to make them our first call when we need septic services

People did a great job up front but wanted alot upfront. Once paid the job was not completed as…read moremention leaving septic un covered and lied to the owner of the property. Once contact was on the phone they came up with the excuses on why and demanded remaining balance or they would come damage the property removing everything. Would not recommed them or use them. No matter the price its not worth dealing with someone that bad. John lied and amy had terriable customer service as she does not listen and like to over talk the customer.

Its a shame that this company has gone down hill. When the original owner had it before they were…read moreresponsive and well mannered. Now it seems the new owner doesn't give a crap (Literally speaking) if the company survives or not. He is arrogant and rude its just about the money and not the service.

If i could give 0 stars i would . We spoke to the daughter of the company and scheduled an estimate…read moreto be done . We specifically asked her to have the technician call us to let us know how much it would be to do job which did not happen. The technician arrived, and did the job without letting us know anything and then called us with a horrible attitude and demanded money. We asked him to send over before pictures and his quote . He said he did not have time for that and he was just going to dump everything out ! We then called to speak to the owner and he basically told us the same thing that they didnt have time to send us before/after photos and proceeded to demand money.. horrible business to use. Very unprofessional. We even tried to explain to them we would pay them we just needed some befor/after photos to show job was done and they said they were not going to do that that they didnt have time . DO NOT USE THIS COMPANY !!