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    Texas Septic Solutions

    3.2 (10 reviews)
    Open Open 24 hours
    Updated 2 weeks ago

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    Services - Texas Septic Solutions

    Septic system cleaning

    Septic system inspection

    Septic system installation

    2 More Services

    Septic system pumping

    Septic system repair

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    2 years ago

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    8 months ago

    They do not stand by their word. They have been in business a long time and no calls or shows

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    Jazmine G.

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    Ask the Community - Texas Septic Solutions

    Anytime Septic Solutions - untitled

    Anytime Septic Solutions

    (16 reviews)

    This is a long review but take your time to read if you don't want to WASTE YOUR MONEY. This…read morecompany will rush through your service to get to the next one and take no responsibility afterwards. On the last week of December, 2022 I hired ANYTIME SEPTIC to come inspect and pump my tank as I started having issues with toilet backing up and gurgling pipes. They came on the same day I called, and my husband stayed with them the whole time, specifically asking if there was anything wrong with the septic system. According to the technician, the septic was perfectly fine and had no problems. He suggested we buy the enzymes to help with the breaking up of solid waste so our septic could keep working smoothly, and after the enzymes, we paid $600 for the service. They came and went in less than 15 mins. We thought that the service was rushed but since it was our first time ever hiring a septic company, we didn't think much of it. On the last week of January 2023, we started having the same problems with the toilet and pipes which is weird because it had been barely a month since we had our septic serviced. We went to look at the tank, and noticed that the lid was not properly closed or sealed at all, with a clear gap between the ground and the lid, which means that every single time it rained during the month of January, our septic tank was getting filled up with rain water. I called the company and they couldn't have cared less. After calling 5 times, I was finally able to reach the manager (JAMES), that proceeded to tell me that according to their report, my septic was defective and malfunctioning, and they had found large amounts of grease in our tank (which is crazy because I neverrrrr pour grease down the drain. Also that was never mentioned at the time of visit). The receipt paper that we received had absolutely no mention of a defective septic tank, and they sold me a full year supply of enzymes which they shouldn't do if they expected my septic to not be working after another month. I SENT THEM VIDEOS OF THE CLEAR LID GAP with sewage running out of it, and they ignored it. He tried to give me the run around talking about ground saturation, traditional vs aerobic septics, Montgomery county regulations, yadda yadda, ultimately trying to talk enough to confuse me. I told him that whether or not my septic is defective is besides the point. The fact is that the report that he supposedly has is different than the one I received both written and verbally, and his technician failed to provide me information that according to them, he apparently already knew at the time of the visit. He said the technician performed a relief pump but that he already knew I was going to need a new septic based on the condition of the one I currently have. He then proceeded to tell me that they could come back to perform another pumping for $350 instead of the $450 that it costs without the cost of the enzymes. I told him that this is completely unprofessional, and I should report them because they should be offering me free service or a refund since their technician failed to provide the customer with the information they're paid to provide AND also didn't properly close the septic lid. He laughed and said that he's not one of those people on welfare and food stamps but I must be since I'm calling and asking for freebies. He then said that if I want to report them I can go ahead and do so but I should know that he's been in the business for 25 years, and he knows enough people in the county to condemn my house if he wants to, so he could pull his strings and we would see who has more strings to pull. I was appalled by the way he felt comfortable saying those things to me. These people clearly get away with this all the time if they're comfortable talking to a customer in that manner. I am not on welfare or food stamps, and even if I was, it's none of his business. And I surely wasn't asking for freebies. I was asking them to do what I paid them $600 to do a month prior. The cherry on top was him telling me that he doesn't know why the technician didn't tell me what he found since he wasn't there himself to see, but that the technician starts the day with 20+ jobs, and that he could've been cold or it could've been raining or maybe too hot so maybe he didn't have time to talk but ultimately there was nothing they could do about it now, and I could take it or leave it on their $100 discount. At that point, I requested that they sent me a copy of the report they supposedly had but of course, that was never received. I contacted a different company that came out the same day, confirmed that my septic was CLEARLY left open by the previous company, explained the process and pumped my tank, and said there was absolutely nothing wrong with my septic. It's now December 2023 (a whole year later) and my septic is still functioning perfectly well, meaning it was never defective to begin with. Save your money and call a different company.

    They came out to pump my septic tanks. They over charged me and when my regular quarterly company…read morecame out a month later he said and showed me how they did not clean out the tanks how they should have and did not fully pump the tanks. I send an email but so far crickets. 4 bedroom house on a system 4 years old as you can see from the picture they ripped me off and didn't fully clean the tank. Oh and they charged $700 which was Highway robbery. They said 1500 but my takes are only 2 - 500 gallon tanks

    Pumpco Septic Solutions

    Pumpco Septic Solutions

    (7 reviews)

    This review is long overdue. I am extremely demanding of my service providers/ vendors and endeavor…read moreto provide feedback, both positive and negative, to help them improve their level of service. When researching a ranch to buy in San Jacinto County, I needed to get the septic system inspected during due diligence. I identified five (5) highly reputable firms in East Texas. One of these vendors was Pumpco Septic Solutions, owned by Lester and Shirley Burnett. I called their number on a Sunday and their Office Manager answered. Lester and Shirley were in fact working that day and could meet me at the ranch between 3:00-5:00 p.m. I said that would be fine but I could not be there beyond 5:00 p.m. Lester and Shirley were delayed beyond 5:00 p.m. They called me as I was on my way back to Houston, apologized profusely, and said they would do the inspection FREE, no strings attached, in an effort to make me happy, someone they had never met, and to preserve their excellent reputation in East Texas. They did just that. They provided me a timely, important report that assisted me in contract negotiations, at no cost. I cannot tell you how impressed I was by this gesture. Rarely, in today's day and age do you find personal and professional pride from service providers. Perhaps that is the hallmark of family owned "old-school" businesses. They still exist. It was refreshing to see. Keep up the great work Lester and Shirley. Best, J Page

    Meridith came out with 2 crews. A 3rd showed up shortly after. We needed service for a septic…read moresystem that hadn't been used in 3+ years. And by the condition the previous owners left the house in, I was positive they trashed the system. Meridith & her crew had the system up & running that same afternoon. They even had all the parts they needed with them. Everyone of them was kind & professional. We were so happy to find such a great family owned business.

    Texas Septic Solutions - septicservices - Updated May 2026

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