I work at a leading office and I have recommended several of my clients to use A-Plus movers, and they were very happy. Mike and his guys are so knowledgeable, effective. They always find a way to make your move seamless. I highly recommend A-Plus movers for your next move. read more

Michael is a liar. We asked him multiple times whether he would take a specific type of payment and he agreed multiple times to it. Then when it came to payment, he refused to accept. Service itself was average at best. I would not recommend these criminals. Avoid. read more

I contacted the moving company, I explain to him about my damages everyone is saying I should of gotten more from the damages that the workers has caused.well they did pay for my bureu with no problem. And he said give me a grand total I felt he saw the pictures and he should give me a total. But that's my fault because family is saying I should of got at least 700$ well he was a gentleman and felt terrible for what happened to my furniture... let's see. read more

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A very positive experience with A-Plus Moving from start to finish. Professional, courteous and efficient . The whole team was great!

Movers but not professionals I had a pleasant experience moving with A-Plus a couple of years back. They are also a bit cheaper compared to a lot of other movers in the area. So naturally, I hired them again but this time it is far from a pleasant experience. When they finished unpacking in my new place, one of them noticed that they had broken(and missing) one of the knobs in the dresser. Luckily for them, I have paid the cash already at the time. They told me that they will go down to the truck to look for it and report back in the apartment so that I can go down one last time to double check the truck is fully unloaded. A few minutes later, I saw the truck moving out of the apartment complex. I frantically checked my phone to see if there was at least a voicemail - NONE. That isn't professionalism, is it? They also missed to pack several small stuff in my old apartment like the base of the fan, etc. They have put several of boxes from my old apartment into the the new apartment's basement (could have just asked instead of deciding for me where my amazon packages go) I was given an option to add a mover to the originally planned 4 movers 1 truck option advising me that for a slight increase in hourly price it will be more efficient and might cost me less in the end. I agreed as it made sense on paper but I realized when they were unpacking, 5 movers is not at all required if they knew how to be efficient. In many occasions I was watching the 5th guy just wandering around looking for work. The small elevator and the narrow basement pathway in my new apartment didn't help save time either. After reporting it, the office felt bad and would like to document the behavior so I wrote them an email. I was given $35 as a refund to fix the knob but I don't know if I can even find one that suits it. At least the $35 dollars would help cover for their favorite pizza I order for them because I felt bad that they had come without having breakfast. read more

I just used this company to move from a place in the North End. They did a great job! Fast and reliable. read more

A-plus Moving Storage went above and beyond for my sons North End move in Boston. When the sofa couldn't make the turns in the steep staircase they took a window out and hoisted it through the window. They were super hard working guys and never complained. Highly recommend!! read more

A-Plus Moving & Storage - Movers Near Me - Boston, Massachusetts

Had unreasonably low estimate then charged more. Came a day before the agreed date, so that I had to pack as they loaded, causing problems. Waited almost three weeks in an empty house at the other end for them to arrive, then things were battered and broken. Charged additional amount for a smaller truck, when it wasn't necessary. Not very responsive to concerns. Demand cash payments read more

I moved from a three bedroom to a three bedroom. Explained everything that I had to move including my grill and appliances which were a washer and dryer. I was sent a quote of $135 an hour for 3 men and that it would take about 6 hours. I figured 8 hours tops and I was okay with that. I moved from roslindale to Brighton. I had one bed, two mattresses and one box bring. One dresser, a sectional, kitchen table with four chairs, A single sofa chair, about 15 40 gallon bags with clothes and shoes. Boxes and bins with kitchen supplies and miscellaneous things. 5 tv's, a 2 night stands, one end table, a sofa table and a nail tech table. My sectional was already in 5 pieces easily, they broke it down in 10 pieces and tore it. They broke my nail tech table completely in half. Scratched up my kitchen table, loss a leg to my leather single sofa, cracked my mirrored end table. They put everything which was all labeled, anywhere and in anyway regardless of how it was labeled. They broke glasses that were bubble wrapped and in boxes. They broke my roaster, put 55 inch tv's on the sofa oh and they took two trips unnecessarily and took 1.5 hours driving each way. They took 12 hours yet charged for 14 hours at $155 an hour for four men. $200 additionally for the grill, washer and dryer. We feed them, we tipped them and it wasn't about the money or time until we saw the damage's. I've had 3 moves and hired movers and never have I experienced this, I do plan to file a claim against this company. Their 60 cents a pound reimbursement policy is not good enough for the amount of damages they caused to brand new furniture. Forgot to mention they also broke my bed. Didn't disassemble or reassemble it correctly. I'm sure it's because they got lazy after drinking and smoking weed on the job. After I sent them an email with pictures of my damages (good thing for me I have before pictures of everything when it was all packed and ready to go before they came) Mike calls my phone and say's my guy assaulted his worker and threatened to call the police. So not only are the unprofessional movers they're frauds and liars. I get another call this morning from a guy I believe the name is AJ and he tells me my guy assaulted the mover 30 minutes before the move was over. I swear I cannot make this up. They collected over $2500 from us off two debit cards because we split the cost gave us our receipt and left. So I am just trying to understand when this assault took place because it never happened. It came up when they say the amount of damages they had to be responsible. In this same conversation I told them to press charges but he insisted not to (obviously because it did not happen). I told them if they were not calling about the damages to my things they don't need to contact me anymore, I will file a small claim. Thats when he lied and said, "we offered you $100) and i let him know they did not and even if they tried it's refused/ it's not acceptable. I file a claim with BBB and they followed-up with the audacity to imply i somehow damaged my own brand new things. These ppl are idiots and they will pay one way or another. read more

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Used them and they were awesome. Efficient. Courteous. Neat. Helpful. Nothing was broken. Everything delivered in the same condition as when it was picked up. Highly recommend them. Will use them again if I need a mover. Thank you Luis, Elly, Pete, and Masum. read more

I don't have the mental fortitude to tell you what a "cluster" and scam this was. Let's just say they destroyed about $150k of my things and going to court. read more

Phoney! The Leadership and sales team have more excuses than answers. No number is ever real and they escape responsibility with excuses. Run, do not walk away! I had to settle with litigation just just experience some form of justice. Avoid these crooks! read more

I used A-Plus to move items into a storage unit and then, a few months later, into a new house. They were the cheapest company for both moves, but in retrospect, I should have gone with a more reputable company. They caused substantial damage in several pieces of furniture. When I asked them about it, they offered me $100 back, which unfortunately didn't even begin to cover the cost of the new items they destroyed. I would personally not recommend them or use them again. read more

Experienced and reliable movers, great prices and amazing service! Thank you A+ for an excellent service!

This so called moving company has made my life a living nightmare. They did not move all of my things, rather they left some things behind. The things they did manage to put on the truck, they broke it. Moving into a new place is supposed to be exciting, this is by far the worst experience and I will NEVER use them again and suggest to others NOT to use them. I have a broken entertainment center along with a broken bed. Thanks, A Plus, for sending the worst movers ever and breaking everything. Save yourself the headache and use a different company. read more

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Service was great. Guys were helpful. On time and budget. Would recommend to anyone thinking of moving. Eric S. read more

Moved with A-Plus on Sep 1. All 4 guys looked like experienced movers, we're on the third floor and there were some large and heavy things to carry. They were fast and didn't take any excessive breaks. There were also some parking and road closure challenges which the driver overcame nicely. read more

Great movers! Very professional. Arrived early and went straight to business. They were careful with our stuff and checked in with us on where the wanted items placed. They wrapped our important items. No scratches or debts on our furniture. Excellent service from initial inquiry on Yelp down to the move. I highly recommend them and will definitely use them again if we move again. read more

A-Plus Moving & Storage - Arrived early to our storage unit! - Movers Near Me - Boston, Massachusetts

I used A-Plus Moving for my move that was ONE block down the road in South Boston, and while the guys that actually did the move were great, boy oh boy WAS THIS A DISASTER. I had scheduled the move for between 1-3PM on Friday, secured parking permits, etc. I used the messaging feature on Yelp to schedule the move, providing the new address and old address MULTIPLE TIMES. On Thursday before my move, someone from the office called to confirm my information, and I was confused when they stated that the starting address was in Everett. I spoke to the person in the office and updated the address to my apartment in South Boston and received written confirmation as well that the update had been made to the correct address. The move was only 0.2 mile from one apartment to the next, so knew that as long as the team arrived between 1 and 3PM, I would probably be able to get through things pretty quickly. When 2PM rolled around and I hadn't heard from the team, I decided to contact the office. After I called, the truck happened to have broken down - transmission issues - and a new truck was being sent to the guys. The issue here is - if the truck broke down, why didn't anybody reach out to me to let me know they would be running late?! Nobody from the office was planning to call me until I reached out to find out the status. Irritated, I continued to wait. At 3:45PM - 45 minutes later than the window - the team called that they were at my apartment. I was so excited until I looked out the window of my old apartment and the truck was nowhere to be seen. I asked the guy on the phone what address they were at, and much to my dismay, the team was in EVERETT instead of South Boston. The Admin team at the office had never communicated the "new" (wasn't new) address to the moving team - the correct address was on a post-it in the office and not with the movers. I then had to wait ANOTHER HOUR until the movers arrived, and we didn't start our move until after 4:30PM. At this point, the parking permits had expired that I spent money on, and the team had to double park on the street. While the team moved quickly and were super diligent in their work, we didn't end up finishing the moving process until AFTER SEVEN. This would have been much longer if the distance was greater between my apartments. I was furious with the company, and although they took $100 off the total cost- it didn't make up for the fact that I had taken a half day at work to be there for the movers, and the frustration that came with it. Needless to say, pay the extra money and use a team that has reliable people scheduling the move and trucks that are working. A-Plus Movers needs to find a better process for communicating from the office to the team, as well as keeping open lines of communication between the team and the client. read more

This company is a scam. Called them and told them exactly what I have to move, double checked with them with the numbers of furnitures and and boxes. They quoted me an estimated price initially for moving out of state for $1700 over phone to get my business, after I signed the papers they told me they made a mistake and need to charge $2300. I still agreed to it as it was an increased of $600 more but the sales person. Richard said it is just an estimate and it will be less at the end. I was told that it will include wrapping the furnitures (only 3 furnitures I have to move). When they came to do the moving and instead of charging the estimated quote which I understand it can be more or less they decided to charge $3800. This is not including according to the movers that they are entitled to a 10% of tips in cash only, plus wrapping the furnitures, plus going up the stairs for an additional $125 in cash only. The movers said that another team will take over the moving truck to transport it to another place and they will also be asking g for a minimum of 10% tips also in cash only. I called the A-Plus Moving headquarters and no one want to take any responsibility. I got transfer to a woman named Melissa (she said she is the manager) and she said it is how they charge and does not matter what they promised you on the phone because on paper they have the right to charge you extra. I will NOT recommend this moving company. It is a scam. read more

A-Plus moved my parents today from a 5 bedroom of 48 years to a 2 bedroom 3 miles away. While it wasn't a big move as we got rid of many pieces of furniture they did a fantastic job! 4 guys, super professional and super helpful and kind to my elderly parents! I got their name from of friend of mine who just moved and she said they were incredible, she was so right! I emailed Mike today with this review but also wanted to post on yelp as I use yelp for everything! Please use this company, price was right as well!! It's very important to get referrals for movers! Thanks again A-Plus !!! read more

Don't book these guys. They only accept cash or money order for pick up and delivery. The broker that books and takes the first payment is separate from the truck company that picks up your goods. They got the price wrong and tried to make me pay for their mistake. The whole process was a mess. read more

I wish I could say my experience was what everyone else is leaving here but it wasn't. Afterall, I chose this service because of their great Yelp! reviews. The movers showed up within the time frame that they gave me (8:30 am - 10 am) which was great. The guys were nice and professional and everything started out smoothly. It wasn't until they started moving my biggest piece of furniture, my couch. Now I hired movers specifically for this piece as I needed movers to move it into my place as well. As soon as they started handling it I heard a crack and a few moments later the guy came in and stated he had broken one of the legs off of my couch. I asked them what compensation was going to look like but they said we would discuss it after the move was complete. The movers successfully got the couch down from the second floor. So, I thought everything was over with the move but upon leaving the top of the truck caught one of the wires leading to my apartment and ripped it from the house. This caused the whole home (multiple units) to lose internet/cable. I immediately went to the street level and at first, they didn't even address I was down there trying to talk to them. They were busy taping to wire to the tree to reinforce it. I wasn't sure if this was a live wire of electricity as well so I felt that it was best I called the Somerville Police to see if securing the road was needed. In addition to calling them and I called the cable company to put a work order in the for the wire. This overall caused about a 20-25 minute delay. This delay caused the movers to get a little anxious. So anxious to the point that one of the movers had the audacity to say to me that I was still on the clock being charged for this. Which is just ridiculous. They also started telling me that they would pay for the damages but if they get a moving violation for the truck they are not paying and I would be responsible. All of this was so ridiculous and unprofessional to be said to a paying customer for something this moving company caused themselves. Once the wire was reinforced - the moving truck left. They arrived at my destination and moved everything in. Now I wish I could say that the negotiations and their remorse for how nightmare-ish this whole move was reflected on their end - but it wasn't. They only comped 15 minutes (~ $35) for the delay in transport due to them always rounding down in quarter hours rather up to 30 minutes. They also said that they would negotiate (not FULLY cover) the cost of repairs of the couch when we presented an invoice for the incurred costs. Why would we need to negotiate the cost of damage caused by one of your employees? Ridiculous. I am sad that this was my experience, and I wish I could recommend them. But I never will instead I will tell them to never use A-Plus Moving. read more

A-Plus Moving & Storage - Broken leg on the couch. - Movers Near Me - Boston, Massachusetts

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Had to reschedule and eventually cancel due to work changes and they were completely supportive! Thank you!

I had a plus movers help me this weekend. 4 guys. Moved lightening fast. Super professional and friendly. Not a single item damaged. Have hired movers 4 times and by far the best. 10/10 would do business again read more

I forgot to post this when we moved but they were faster and cheaper than we originally thought. They did a pretty good job. We were very pleased. read more

We moved from South end of boston to medfield MA. The crew led by Alan could not have been more professional and efficient. They showed up on time took 1, 10 minute break the whole day. They followed us to the house from the condo and did everything so quickly. They worked their tales off the entire day and we could not have asked for a better experience. There were no hidden fees the rate they provided in the quote was exactly what we paid. They wrapped 2 TVs a bedroom set couches and a hutch and everything arrived in the exact same condition. They disassembled and reassembled everything exactly where we asked them to. I would recommend A-PLUS moving to anyone and they now have a new customer for life. I have already referred 2 friends to use them in the next few months bc our experience was so positive. Offered us a 5% discount at the end if we paid in cash read more

The only company who responded with a return phone call. I called A-Plus back again but never heard from them. First call to Two Men and A Truck and I was all set. read more

Note: They give you a 5% discount if you pay in cash... I used this company for a one bedroom move from Somerville, MA to Portland, ME and I'm very happy with the results. The rates were some of the best that I found locally, and the three movers that were assigned to me (Andrew, Chris and Ricardo) were incredibly professional and fast. They arrived at the correct time and clearly worked very hard to get my furniture in the truck quickly, despite the fact that they get paid by the hour AND that it was raining pretty much the whole time. They had to move some stuff up from a basement and down from the third floor in the Somerville apartment, then up again to the third floor apartment in Portland - all which had pretty narrow staircases which they were running up and down pretty much the whole time. They were careful with everything, including smaller breakable items, a few pieces of antique furniture, and various pieces of art and bagged up clothing that I had. They wrapped all the larger pieces of furniture and art with their own blankets and tape and unwrapped everything at the end. About halfway through their drive up to Portland their truck broke down and another one had to be driven up from Boston. They moved all my stuff from one truck to another and raced up here to get everything to me with only a few hours delay, unpacking everything in about an hour. Considering that they basically had to move my stuff 3 times that day, they never appeared to be frustrated or impatient and maintained a positive and professional demeanor throughout the whole process. The only thing that was damaged in the process was the top to one plastic storage bin that probably cost me $5 which frankly I didn't pack correctly in the first place so that's not really their fault. They didn't charge me for the time that the truck was broken down or when they were moving my stuff between trucks, even though they were definitely technically working during that period. They gave me a great discount for the wait, and despite being exhausted and waterlogged they were very careful and helpful with moving everything exactly where I needed it in the apartment. If I need to move again I will definitely think of this company first, thank you guys so much! read more

You go with this moving company and you will regret it. We used them in 2019 and the did multiple damages on our personal stuff. we got several broken furniture at the end of the move. our dining table chair, our portable cooler and few more were all broken and damaged. not only that, their staff were extremely unprofessional. One of their staff even pushed my senior father during the move yelling at him to not watch them while they are moving our boxes. They were extremely slow to a point we thought they might be hungry and we got free lunch for them. at the end they charged us much more than the quote because the move took longer than the estimate since their staff were so slow. I posted our negative review to Yelp and reported about the damages and complained about their unprofessional behavior, they (Mike Aileni) called us and promised they would give us discount in the next move (Mike Aileni sent the email with discount info) and asked if with that we would remove the negative Yelp Review. We even had email with their promise for the discount. and yes, with that promise, we removed our negative yelp review back then!!! recently, when we called to see if we can get their discount (we spoke with the same person whose name was on the email) for our current move, they (Mike Aileni) completely denied it and told us the email granting us the discount was a mistake. We do NOT recommend this moving company. save your money and energy and work with another moving company. read more

I used A-Plus last summer to move into a brownstone. Highly disappointed. I recommend you not use this company if you have any delicate furniture or anything you care about. Typical with most moving companies in Boston, the guys took their time packing the truck in order to run the clock. They didn't appropriately plan for the amount of furniture I had so they ultimately had to stack furniture in the truck and this caused a lot of scratching, despite the blankets they used. They dropped a box and a couple things broke but rather than apologizing, they were quick to point out that they are not responsible for contents within a box that they have not packed. They had a really hard time carrying furniture up the stairs and scratched the hardwood floors and the furniture along the way. Again, they were quick to deny the problem. Movers are required to provide a certain level of basic insurance per pound of furniture. However, they grossly underestimated the weight of the furniture when paying me for the damage they caused. I will attach some pictures to display the stairs that they damaged while carrying the furniture. If you have anything you care about, try a different furniture mover. read more

Had an AMAZING. Experience with these guys today. Best crew of all time - Vincent, Juan and Mo. They were on time (early actually which I love), super nice, extremely helpful, incredibly fast and nothing was damaged. Hopefully we don't move again for a few years but when we do I'm calling these guys. Highly recommended, I'll be telling plenty of friends about these guys. read more

A-Plus was able to accommodate a somewhat last minute request to move 1-bedroom Boston to Portland, Maine. The price quoted was in line with others but they were the only ones available on a Saturday and there were three movers and a big truck. Communication was great - personable and professional, from initial contact to confirmation call. The movers arrived on time in the North End and maneuvered a parking space where the wasn't one -- so I didn't have to get anyone towed and feel guilty. The furniture/box moving went very smoothly -- fast but not hurried -- and even included getting a cat in a carrier (I just... couldn't.. do it). There was one accident that broke my not-so-new flat-screen TV but fair compensation was swift. And the actual moving price came in way under the quote, so that was a nice surprise (they work that fast and efficiently!) I would definitely recommend A-Plus. read more

After I posted this review, A Plus moving reached out to us and asked if they could anything to correct their errors. Upon reflection, my husband and I decided the following: (1) to NOT take any offered compensation from A Plus moving (2) to leave the review as is, because it is a fair review that highlights positives as well, and (3) to raise the star level from 1 to 2 in the interest of balance and fairness. read more

A+? more like C-... moved 3 miles and there was more damage than when we moved 3000 miles! Pluses: -- On time -- Courteous -- Able to get our things in a very small entry way -- 5% off if you pay cash Minuses: -- Took a long time to load -- only one experienced person "managing" young, college kids doing a summer job -- Rushed the load out b/c they took too long to load in. -- Took a lot longer b/c they didn't come and do an estimate and they said "oh you have a lot of stuff" - uhm, since moving 3000 miles, the only thing we've added is a dining table, so the quote I gave was quite accurate -- but ok, w/e. Initially I gave them 2 stars -- but the owner called back and asked for feedback and I gave it to him -- same list as above. I added a star b/c he did offer to refund $35 -- but really, $35 isn't really going to make me feel that much better and again, I want to support local businesses and the above problems are really easy to fix -- better training and better estimate procedures -- I have two other friends moving and he was willing to give them a referral discount -- so I miss out on $35 but will be saving my friends more $$. At least the customer service was good and it does seem like he cares about the company's reputation -- so while it wasn't a super great experience this time, despite this, I may be willing to use them again b/c they seem to care about improvement and certainly believe that my friends will benefit from my feedback. read more

I called these guys to help me move my stuff to my new house. They are efficient, careful and have the best rate. I would recommend them if you are looking for movers. read more

A-plus moving is without a doubt A plus. They helped us move within Boston and made the moving experience less painful. To start off with our moving experience, they were ON TIME. Punctuality is very important, especially when you have reserved an elevator the building for moving, you want your movers to be on time. They were great with moving the furniture. They disassembled the big pieces, and wrapped everything in blankets. TIP: offer them water, and let them use your bathroom. You gotta keep them happy! We left first to go to the new apartment. They told us they needed to put gas so would take an hour. They were there in an hour and unloaded, reassembled the furniture. These guys are efficient and strong. I couldn't be happier. TIPS: pay cash, you get a bit of a discount. Check in with yelp for $50 off. read more

Overall these movers were responsive and had a pretty flexible schedule. They even moved when the blizzard was happening!! However, I'd recommend anyone to try not to move after 2 snow storms as that'll increase the time movers need to spend on the move, meaning more money. What was quoted to be a 4hr move turned into almost 8hrs. The 3 guys + truck were 2hrs late coz the truck wouldn't start due to the cold, and when they arrived, got stuck in the driveway due to snow. They didn't charge that time when they got stuck, but did charge the time for digging out a parking spot for the truck, so consider that for weather related additional costs or try to dig out and save a large spot for the truck on the day of the move. The guys were nice and efficient, but dropped some boxes and broke a wheel on my office chair. They offered to compensate the extra time and broken chair after the initial post, which was nice. There was a slight language barrier with one of the guys, which resulted in some stuff I asked to put in the basement ending up in my bedroom. The main guy helped arrange the boxes in the basement so I wouldn't have to rent a storage unit, which was really nice. Overall I'll likely hire them again because it was a little cheaper $95/hr on week day than other competitors, but will consider the following tips: 1. get the Yelp deal if available 2. get double the cash quoted because they give a 5% discount 3. pay more to move preferably before significant weather 4. have a friend in the house directing where stuff should go. 5. willing to communicate if you're unsatisfied. read more

I had never previously used professional movers so was a bit nervous about the experience. I read multiple reviewers and chose A-Plus Moving because the Yelp reviewers generally were positive. I requested to have two pods loaded up with boxes I packed from Boston to California. Knowing that the pods would be moved around quite cross-country, I made to sure to provide lots of extra packing and padding for fragile material. I had many, many boxes, a dresser, and a queen-sized bed. There were also some irregular items like a bike and rocker. The head mover, Hector, initially wasn't optimistic that all the stuff could fit into two pods and asked what stuff I was willing to leave behind. I got nervous but hoped that I wouldn't have make these decisions. Amazingly, Hector and his two assistants were able to strategically all the boxes and other items into the two pods. It was like a Tetris game. When we arrived in California and opened the pods hardly any of the boxes shifted around because it was so tightly packed. Nothing ended up being broken although a few of the plastic bins did get bent (lesson to self: use only cardboard boxes to pack). I would have otherwise given A-Plus Moving five stars but they did not return two of my phone calls when the movers were late beyond the time window they were expected. As a consolation, the wrapped my dresser for free, which was something I had not planned on doing but am glad that they recommended it. read more

The 4 man crew that provided the service to us were fast, professional, careful, and very pleasant to work with. Highly recommend this company on all fronts. The guys: Renault's, Elly, Isaiah, and Frank were excellent. read more