I reached out to A-Plus to request help with a repair for a Sony Bravia TV. Even though they knew they couldn't get the part to fix this particular television, the contact did the research on the website and found out there was an extended warranty on this model and provided me all the information to reach out to the right people. Sony ended up agreeing to repair the television for free based on the info that i got from A-1. It was incredibly nice for them to do this research and give me this information even though they didn't get payment for the leg work! read more

My 30+ year old B & O CD player which had been out for a while has finally been fixed! So glad I found Michael! Thank you!

I didn't use their services but I asked if repairing an older TV was worth it vs just purchasing a newer tv. it wasn't. He was prompt and helpful in his response. Will use him and recommend him for any future needs. read more

Michael of A-Plus Electronics has integrity. He repaired a new Samsung internet TV and a decades old Denon CD carousel player, both of which were not working. When there were issues with the repairs, he returned fees: The Samsung repair did not "take" because it turned out that the wi-fi connection in my house was not strong enough where the TV was located. A technician from a computer store, Philip of Actnet, set it up with ethernet, where the wi-fi connection was bypassed. Michael refunded 50% of his fee. My CD carousel player manufactured by Denon dated back to the 1990s. It had never needed service, it was a real workhorse until it suddenly wouldn't play. But because of its extreme age, I knew that repairing it instead of replacing it was a gamble, but I decided to go for repair because of this component's great track record. Michael fixed it, it worked wonderfully well, but 97 days later, it died again. The warranty was for 90 days. Michael was under no legal obligation to honor the warranty, because it had expired. But he again refunded 50% of the repair fee, very nice, since he did not have to return a dime. I wish Yelp would let me post 4.5. It would have been great if the repairs had "taken," but Michael cares and he stands behind his work. read more

Subwoofer working like new again! Had a $1000 plus Sunfire subwoofer that started making a humming and buzzing noise no matter what I did. It was faint, but enough to ruin great music and movie moments. Factory warranty had passed and the weight for shipping plus factory tech's estimated charges made it financially not worth fixing until I found Mike at A-Plus. His tech spent a few weeks and replaced some parts on the main board suspected of failing and the humming went away and now it works like new again. All in cost was close to what I would have had to pay for shipping. He told me to take it home and test it all out to make sure it was repaired first and then contact him to cash my check. Fantastic! read more

Michael is an honest and knowledgeable technician. He gave me a prompt and honest diagnostic on my Samsung curved TV. Highly recommend.

A long overdue review for A-Plus. I had a broken TV that just passed manufacturer's warranty (go figure), but was still within the credit card extended warranty. Michael was able to diagnose my tv and I was able to submit the paperwork to be reimbursed for the warranty work. Big ups to Mike because he was very courteous, upfront, professional, and got the work done quickly. read more

Michael really helped me out. My tv wouldn't turn on. He picked it up and had it fixed back at my house a couple days later. He not only fixed it faster than he had originally thought. He also repaired it for less than he had originally thought. Great timely service! read more

Another 5 stars for Michael! My 20-year-old Rotel tuner/amp. died. It was driving a pair of great B&W floor speakers I wanted to keep. Took the Rotel to Michael who told me the good/bad news. Yes, he can fix it; but it'll cost more than it's worth. After a lot of research (some outlets thought I needed to spend $400 or more to get a tuner/amp that would decently drive the B&Ws). Michael didn't think so and mentioned several brands as a replacement. He was right. Bought a new Sony 5.2 for $279 (so I could also use with a smart TV) and it gives my B&Ws a richer, fuller sound than I had with the now-dead Rotel. So Michael saved me a lot with his recommendation AND gave me better sound going forward, even though he doesn't sell new products. Will definitely call next time my electronics need a repair! read more

I took in my misbehaving Sony AV Receiver to Michael at A-Plus. Michael was able to diagnose the problem and we ultimately decided that the cost of the parts and repair would be more than the Receiver was worth. I really appreciated the work that Michael took in tracking down the hard-to-find part, and his honesty in telling me that I was better off just buying a new receiver. I would definitely turn to him again in the future. read more

I have a very old cd player that stopped working. Because I am a ballroom dance teacher at Fascinating Rhythm Dance School I needed to get it fixed right away! It has a special feature of speed control which I use all the time when I teach. I can slow down or speed up music. I worked with the manager, Michael Braude, and he fixed it within two days, and it was a weekend. It's working fine now and I'm back to teaching. Excellent customer service. Thanks you Michael, Marge Gabbert read more

My TV LED panel was broken, I send a pic and got a very quick response, with knowledgeable and useful tips.

Adding another review to echo what everyone else has said -- Michael is amazing! Please think twice before discarding expensive TVs that you think are not worth fixing -- bad for the environment and in many cases is a bad investment. I spent 1600 on a set, thinking that it would be a good investment over 8 years or so, and was obviously disappointed when it died, but am so glad I didn't listen to people who told me simply to replace it. After scouting some replacement TVs, it clearly made much more sense to have it fixed, and A Plus made the decision as painless as possible. Quickly diagnosed the problem, provided a quote, and turned it around before I even had a chance to miss it. Michael is a good honest guy, and it was nice to do business with him read more

Excellent customer service! I asked for a quote on a tv repair for a Samsung that wouldn't power on. Michael was very upfront about the amount of work involved in diagnosing and repairing it, and gave a reasonable estimate. He even suggested that considering the cost, he would recommend just replacing it entirely. I really appreciate the honesty, and would definitely come to him in the future! read more

Quick diagnostic and let me know actually what's wrong and told me it's not worth the money to fix the tv. Customers first. Would recommend.

I called this location to come look at my 2 years old Samsung TV. The screen went black and you could not see anything. The person who came took it with him and a week later returned it stating it was not worth fixing the TV bc it would cost too much. At this point the TV no longer turned on. I wondered if they had removed parts or even done anything for the amount of money we paid. I would avoid this place. read more

Many thanks to Michael for fixing our projector! He was very considerate and transparent in walking through the issue, and he gave us a great deal. Do yourself a favor: don't just throw out your broken electronics or take them to the dealer for a repair. It's good for the environment and for your wallet! read more

The Russian guys at this little hole in the wall on Van Ness know what the f*ck they are doing. Can they solve world hunger and make everlasting peace? Of course not, but neither can you, I, nor John Lennon. They also advertise on craigslist a lot for cheap, used tv's, but dont list the store address, just a number. To make a long story short, I shipped a 3 year old high end tv to the east cost. Fedex goons smashed it even tho I carefully packed it for 2 hours. Some redneck peckerwood threw it off the truck and Fedex Claims it wasn't pacakged properly (let's take your tv in manufacturer boxing and toss it and see how the "box doesn't even get dented" Mr FEDEX-CLAIMS-DEPT-DOUCHEBAG. So I've already suffered through hours of emails and picture taking and phone calls. TV is shipped backed to me with zero padding, again fedex t-bags. I just want to be done with it. I figured, if anyone in SF can take a smashed TV for salvage/parts, these guys can. So I schlep the thing over there, (Van Ness is like a parking lot during the day). Bring it in to show them, they plug it in and it works. The corners are dented and when you shake it, you can hear stuff rolling around. It's also missing stand and remote, cuz the receiver kept it. I put my best poker face on and asked them how much they'd give me (and to tell you the truth, I would have accepted a pack of gum for the once $3500 tv) After some phone calls and Russian speak, they offer me $150. I took it (got a few $ back and got rid of large object from my home and a headache) win-win-win. So for all you e-whiners out there, STFU, my $3500 investement got me back about $60 and hours and hours wasted, yoos got nothing on me. Bottom line: if it 's worth fixing or salvage, these guys can do it, if not, too bad buddy, live and learn. read more

I recently spilled gently-warmed cognac on my 23-pound brushed-aluminum stereo amplifier when I tripped over the bearskin rug while doing "The Bump" at a little soiree I was hosting to celebrate... er... the end of the Vietnam war? OK, so it wasn't that recent, but I decided it was time to get the stereo fixed anyway. These guys aren't the slickest of operations. They don't seem terribly customer-friendly... BUT, they CAN fix a blown power amp that has been out of production for 30 years, and that's just groovy in my book, you dig bunny? read more

Their honesty alone is deserving of 5 stars!! My receiver stopped sending a signal to my surround sound's center speaker. This was a true crisis! It is the most important speaker of a life necessity.... I wanted to see about a repair before spending money on a new receiver (the holiday season had already been pretty draining on my finances). So, I brought the receiver to these guys. It didn't take long before I got the diagnosis. My gratitude to them trumps my embarrassment: user error. They explained why and how to prevent it from happening it again. The best part: it cost me NOTHING!! They didn't charge me a diagnostic fee (its like finding a good, competent winery in Napa that no longer charges for a tasting....good luck!) or any other cost/fee. My surround sound is up and going, .....and my money is in my pocket!! (I was not given any discount or any other type of compensation for this posting.) read more

After six years, the "lamp" on my Sony 42-inch flatscreen TV peetered out, giving me a black screen. Considering that I know nothing about television lamps, and that a new TV would cost several thousand dollars, I called A-Plus in desperation. That SAME afternoon (no joke), the manager Michael personally arrived at my apartment with a new lamp, opened up all the panels on my TV, installed the new lamp in the old housing (it's far more complicated than I imagined), and my TV was good as brand new. Michael is friendly, honest, efficient, and convenient. OH, and he threw in a 90-day warranty for the parts and labor, free of charge! Cannot recommend highly enough! read more

I didn't actually end up using their service, but I am giving them 5 Stars because I was super impressed with Michael's honesty on the phone. I called to ask about our monster of a TV, an old Sony XBR that was "top of the line" about 12 or 15 years ago. It finally stopped working..right before the HarBowl! NO WAY...of course, the husband immediately says, "we need a new one." I disagreed, and called up A Plus and spoke to Michael. His assessment? "You're better off buying a new TV." Sigh. The only painful thing was calling my husband and telling him he was right. Michael was very honest, and even offered me a referral to a recycler who will come take the monster away. I will DEFINITELY keep this shop in mind for any other electronic mishaps. Again, his honesty was refreshing, and just instantly makes me feel comfortable with this business and their practices. Even if my husband WAS right. :) read more

I called A Plus after my Samsung TV started to have issues with bad capacitors, and Michael at A Plus scheduled a housecall for me the next day. Michael and his technician showed up on time and quickly repaired my TV. Michael even checked in with me the day after to make sure that I was satisfied with the repair. A Plus is very professional and efficient, and my TV is working great. read more

This could have been a potential pain in the butt, and it could have been expensive. Instead, I have to say it was one of the best experiences I've had when it comes to service. Our plasma TV broke on Sunday morning around 11:30. We found this place on Yelp, they looked good so we called them. I spoke with Michael and he picked up our TV less than an hour later...ON SUNDAY! He explained everything to us. He explained his experience with Philips TVs and what issues were likely to be the cause of the problem. He was also realistic with us, letting us know that if the repairs were too expensive, he would let us know before doing the work, in case we wanted to put the money towards a new TV instead. He called us that Tuesday, and let us know that the cost would be about $200 due to some faulty soldering issues. He dropped the TV off last night (Friday night) around 6pm, and helped us put it back up on the wall. This guy saved us a bunch of money, and gave a new life to our TV. If i ever have a broken TV again, he is going to be the first person I will be calling. He is super friendly and great at communicating the issues and possible solutions. Michael should be the first guy you call if you have a broken TV. read more

I emailed A-Plus electronics late in the evening. Michael responded almost immediately saying he had seen the issue I described before and that it wouldn't be cost effective to fix. He asked for a few more details and confirmed that his first instinct was the case, recommended I can ask for a second opinion if I wanted. I got one that agreed 100% with Michael. So in short Michael at A-plus saved me a trip, money and trouble. I'm sad my tv is broken, but glad they were upfront explaining the situation. read more

This review is a little overdue, but Michael provided amazing customer care and some seriously A+ work! We have a 52" Samsung LN52A650. A few years back we noticed a clicking noise. As time progressed, the TV took longer and longer to turn on. There came a time when we would be waiting close to 20 minutes for the TV to finally turn on. Apparently, this was a common problem with this particular model of Samsung TV. I was excited to read reviews and find a shop in SF that specialized in fixing this very issue with this Samsung TV. Since I couldn't fit the TV in my car, Michael kindly volunteered to pick it up directly from my home. After it was fixed, he dropped it off, and stayed to make sure it worked. To top it all off, he was informative and gave a reasonable price for the fix. 5 months later - the TV is still working like new! Thank you, Michael! read more

Michael was professional, knowledgeable, courteous, honest, and good humoured. And best of all, he makes house calls. Repairs well done and reasonably priced. You can phone first to discuss your issue and see if he can help. For my mother, she had so many devices and so many wires and cables that it was very confusing, but Michael sorted it out and got her up and running again. Thanks. read more

Responsive and honest guy that didn't try to sell me on repairs that weren't worth it..

For the past several months we were having trouble turning on the TV, we had to constantly turn it on and off to get an image on the screen. Did some research and it was suggested it may be a inoperable power supply. Did more research and found that it would cost anywhere from $150-$300 to get replaced. Contacted A Plus and an employee came to our apartment to check it out. Very friendly and very helpful. At the time we weren't able to let him take the TV, so we scheduled a time for a future pick-up. The same employee came to our apartment several days later and picked up the TV. Just a few days later TV was fixed and they even dropped it back off to our apartment! No charge for any of the visits. The bill came to $250, which I felt was reasonable due to buying a new TV similar to ours would cost $700-$800. Great service and very helpful! read more

If you want one of the most remarkable customer service experiences you've ever had, call Michael and Roman. Our 75" Samsung LED TV went on the fritz after only 2 years. From the threads on web forums, it would almost seem like the motherboard failures are timed to come just after the warranties expire? I called Michael, and he and Roman came over directly to the house. He poked at the TV a bit and it started working again. "No problem" Michael said, "If it stops again, we'll come back out-- you don't owe us anything." Two days later, same problem. They came back out again, and this time took the TV away. Three days later they had diagnosed, ordered the replacement motherboard, and installed it. They both came back over to personally deliver it back to the living room. The final bill? $350. That includes the $200 motherboard. What? Really? I worry that small shops like this, run by people that care and that charge modest amounts for only the value that they provide are quickly going away. I hope not. For now though, if you need your electronics repaired, there is no better place anywhere than A Plus. These guys are gems. The nicest folks you will ever meet. read more

Excellent service, friendly and knowledgeable. Every time I called he got back to me promptly and explained the situation clearly.

Great service! I called on a Sunday and actually got a call from the owner, Michael, that night. Luckily my tv had a pretty easy problem, but Michael picked and up and dropped my TV within 48 hours. And he was nice. Michael seemed like an honest man with a professional work ethic. All around- great experience. read more

What do you dread having broken the most at your house? My #1 spot is occupied by my HDTV. It seems like life stops without it, and so it did last weekend, when my 50" Vizio plasma would no longer power on. I went on yelp and found this place. Gave them a call on Saturday, got Michael on the phone, and he sounded very nice and promised to come on Sunday to take a look. Michael told me it costs $50 for the diagnostics, but it includes transportation to and delivery from their repair shop, which seemed very fair. He came over on Sunday, took a look at my dead TV, told me my options, all of which except for a bad tube, were acceptable and within the $300-400 range. I've read up on HDTV repair online already and knew what to expect, so that range sounded fair. I helped Michael stick the TV into his SUV and off he went, promising a call with the details soon. This was on Sunday. On Tuesday, Michael called me and let me know they'd diagnosed it as a bad power supply. A new power supply wasn't in stock but was supposed to arrive by the end of the week. On Wednesday - that's the next day, he called me and let me know the TV had been revived and can be back to my house same day. I opted in for Thursday, which is today, and he dropped it off when it was convenient for me (9pm), after I got home from work. I'm looking at the beautiful picture, and I couldn't be happier with how things went (minus the $300 repair price, that is; although, it beats shelling out $1700 for a new TV that I'd be getting to replace this one). I recommend Michael and A Plus for your TV repair. read more

Offered very reasonable advice about whether I should repair my ty. Honest advice given.

Our Samsung crashed. A-Plus diagnosed the problem all by email with video, gave and estimate and stood ready if we wanted to fix the TV (not really worth it). they were helpful, friendly and honest, all by email. What great service! read more

Michael does truly amazing work and really goes out of his way for his customers. He and his crew were able to fix an old crt tv I have and I cannot thank them enough for taking on the project when no one else would. They got it done in a short amount of time and kept me up to date on the repair to make sure I was fine with the estimates and the work that needed to be done. I also have severe health issues, which would've made getting to the shop too difficult, so Michael even came to my apartment to pick up my tv and talk about the issues. He really is a great guy and if you're in any type of need for television repair please go here. read more

Just bought my 2nd HDTV there. Got the best deal on my 42" Panasonic about 2 years ago. Even a written 6 month warranty. It helps to do your research and know what it is you want. The place looks like a repair shop, which it is, but they do have quality HDTV's. I was looking for a 2nd HDTV for the bedroom and after about 3 weeks of checking in they had a sweet Sony XBR 32". I grabbed it and absolutely looks great. They also can repair just about anything but specialize in HDTV's it seems. Michael the store manager was very helpful, and great to negotiate with. We got the deal done, and I am happy with my 2nd TV. NOTE that Video Only on Van Ness is now closed down, so worth a peek into A-Plus Electronics. read more

Contacted A-Plus for a broken LED Vizio TV issue. Michael responded fast and quick with a truthful answer, instead of trying to sell me on trying to fix something that isn't worth fixing. He recommended it wasn't worth fixing with the major problem it had. I had just confirmed the television was no good from a personal friend so Michael telling me it wasn't economical to fix is the exact type of place you want to do buisness with when needed. I am not electronic savvy so he has earned a future customer by his honesty. Thanks Micheal we will call you when needed! read more

Straight Honest people. Figured out the problem. Told me about it. Estimated the time it would take up. Fixed it. Got my gadgets back into working order. I would highly recommend going to them for repairs. read more

Michael is as good as it gets! Outstanding customer service and honest diagnosis and repairs. If it is not fixable or not worth fixing, you will know. If it is fixable, he is very reasonable. He is a pleasure to deal with and extremely personable. The kind of person that you can trust from the beginning with a handshake(maybe an elbow tap at this "Covid" time). I would not hesitate going to him next time I need an electronics repair, and will recommend him to my neighbors and friends !! read more