From the start of the interaction they were very kind and helpful, I had bought a digital camera from them in the beginning of March, a month had past and I was having issues with my camera so I took it back and they were being very understanding and helpful and saw the fact that as a customer I had to go out of my way to go though Bart to get there, they were very understanding and helpful and let me replace the faulty camera with another one. It was clear that they did this to ensure that they rarely have had issues with their products before. They're great and have fair prices!! read more

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This place is interesting, right by the Chinatown gate, it has all kind of film and Polaroid cameras, and film. Unfortunately the owner just talked on the cell phone the whole time and ignore us. I had a brand new Leica SL3 reporter on my neck and any other camera store would target me for a sale. So unfortunately I did not get to touch or try anything, just ignored. We were literally the only people in the store too. read more

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Thanks to Rez that's REZREZ he help me out with my camera fix I needed my camera fixed and I got the battery that I needed for my canon was very helpful in getting me what I needed is a lot of variety here. Highly recommended support your local business and that's about it on Sacramento Street close to many things like the Ymca Waverly place and it's so much more. That's it appreciate it. read more

Camera Zone and Art Gallery - Photography Stores & Services Near Me - San Francisco, California

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This is a nice little store on the corner. Talk about vintage cameras this is the place to go. To find what you need for accessories or camera cameras themselves. read more

horrible service do not even go and ask for anything the owner acts like he's the shit which is super dumb should reconsider going back to school to learn customer service or professionalism read more

Do not buy from here. These people are scammers and will take advantage of you and your inexperience. My friend and I went into this shop looking at the cameras only to be roped into buying our own. The salesman made it seem like a very good deal, telling us he could sell us the cameras at a lower price than normal. Neither of us had done any research beforehand on either of the cameras, but the prices for them alone ended up being similar, if not the exact same, as models online. He also scammed us into paying for what we thought were 128GB SD cards, only to check later and find out they were only 4GB, which I ended up paying $65 for. He also gave me two different types of batteries, one of which I had to Google image search to figure out what they were, because when I searched the name online nothing would come up. They didn't seem to be the most high quality for a camera store. The receipt I was given didn't have any type of information on what I had paid for. It only had the total amount of money I paid and a message in small text stating what I bought was non-refundable. All together I paid around $195 which is a total ripoff. The salesman also put both the batteries and SD cards into the cameras from behind the counter out of our view, so we had no idea he scammed us until after. Again, do not buy from here. It is a scam. read more

Camera Zone and Art Gallery - 4GB SD card inside the camera - Photography Stores & Services Near Me - San Francisco, California

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They are so kind and knowledgeable about cameras. They replaced a part in my digital camera, and when the issue wasn't entirely resolved, took another look at it and performed the proper repair in a very timely manner. I have nothing but good things to say about them, and I will definitely be coming back! read more

Camera Zone and Art Gallery - my newly fixed camera! - Photography Stores & Services Near Me - San Francisco, California

DO NOT COME HERE!! The owner is also a HUGE racist, is MAGA, and is extremely sexist. Did not have a good experience. This place is the biggest scam. I was looking for a camera with a flip screen and I am somewhat of an impulsive buyer and did not do my research (my fault) but why is a camera going for 250 on eBay being sold here for 600$???!??!!?? I was thankfully able to exchange the camera after mine broke! Thinking you'd get a camera that wouldn't have issues 2 days after purchasing when you spend 600$... the owner gave me a hard time when I said I wanted an exchange and I was not satisfied in the slightest. I exchanged my camera for a much better one with a higher market value but it was still a rip off. Stay away! read more

Was overcharged (several times over) for instant film. Didn't realize it until I was well away -- just passing through San Francisco. Huge bummer, I never expect things like this from the photography community. Take your business somewhere else. read more

Love this store, I always come in for new lenses or just some gear that's better quality than amazon and cheaper. The employees always remember me and welcome me with smiles on their faces. I recommend this place to all my friends and even my photography professors, one of the best camera stores in SF! read more

As much as I would love to give this place a better review, I just can't. Honestly loved the interaction I had with the owner but to find out that the camera I bought was $60+ more than what's listed online was a bit messed up. I was so excited to finally have a digital camera but paying $200 for it was a bit upsetting! Do your research and compare before buying! I made the mistake of not doing that and acting on impulse! Definitely could've saved more money. read more

Only come here if you desperately need gear in the moment. Camera Zone has a lot of stuff. But the prices are wildly inflated, way beyond a convenience premium, we're talking sometimes 100% MSRP markups on film that feels well beyond reasonable. I would avoid this place as much as possible. read more

I will give a word of warning. Do your research! The cameras and collection they have is a mix of old and new cameras. Film cameras and digital cameras are priced way above what they should be. They try to persuade you with "discounts" and "extra" accessories. But no older camera such as the Olympus point and shoot film cameras should be over $200 even with the recent popularity of "old school" cameras. They are selling cameras for twice as much. Please know what you're getting yourself into before making any purchases. read more

I bought an ND filter for $69 (Thinking that should be good) and they sold me the cheapest filter that ever had. I was in a rush that's why I bought it. I do not recommend this place. BUY ONLINE, everything over priced. The seller was rude and He didn't let me see the filter before I purchased read more

Camera Zone and Art Gallery - Bad quality filter sold like a premium filter price - Photography Stores & Services Near Me - San Francisco, California

They have every type of camera ever here! If you love cameras or seeing cameras from all different time periods, come visit. read more

Camera Zone and Art Gallery - Photography Stores & Services Near Me - San Francisco, California

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Scam city. Looks cool at first but they will sell you everything at WAY more than it should be. Guy at the counter tried to sell me some Kodak gold for $20. Yes, kodak gold the budget film stock. When I looked at him weird he said "for you, $14!". The price was printed on the side of the film roll as $11. Do NOT come here unless you want to pay 2x what you should be. read more

Upcharges everything and very condescending. Nice enough but will lie to your face about the equipment they peddle

The cameras here are extremely overpriced. I asked the old man if they sold any used cameras, and he gave me an attitude. The used cameras were $300+ even though it's USED. What's the point of selling a poor quality, used camera for such a high price? It's also important to note that they don't do any returns. All sales are final read more

The price I was charged for a used camera was much higher than the price that the camera was sold for at release, several years ago. This seems to be reflective in all of the owner's pricing. When asked about this disparity, he said that he sets his prices, and the online prices are only low due to being online. Upon further research, it if clear any other physical stores prices are monstrously cheaper. Lesson learned to do my research before, and check the return policy - fyi this store does not do returns. If you want to window show, this is a lovely spot to do it, but know if you buy anything it will be half the cost anywhere else. read more

This place deserves 0 stars but unfortunately 0 stars is not available. You enter the business and the old bald guy says, "what do you want" in a way as if he's doing you a favor. You tell him you're interested in a video camera and he has zero sales skills, zero interest in actually helping you find a camera for your needs. He refuses to tell you the model number of the camera and when he finally gives it to you, you google it and it's $150 on Amazon, but $500 in this store. Btw there's no returns LOL! Place is a scam, guy is rude, the stock might not even work as if there's no refunds how do you know it's legitimate or will last? Highly recommend going in here for comedy if you want to meet a person who is rude and want a good laugh on how to not run a business. If you want a camera, go to BH photo. Mic dropped. read more

DO NOT GO HERE! I went here to check out the digital camera they have. However, when I started asking for prices the guy said $685, which is double because I know that camera is only $330. I get it when its 50 or 100 more, but double the price is crazy! After asking the price I think the old guy noticed that I know the pricing. He then said "why are you asking for price?". I replied "just to compare prices." He then defended that its complete package or what. But still it is too much. He kept telling me stuff that made me angry because I feel like he is discriminating me like telling me that I cannot afford their super OVERPRICED camera. I truly believe that they are scamming people here especially people who doesn't know much about pricing. read more

extremely rude employee he's condescending and disrespectful. they're also up-charging. if you wanna be ripped off and talked down to then you found the spot!!!! the man in the back talked down my sister as if she was illiterate for asking a question and he had a HUGE attitude in conclusion don't come here. huge ripoffs and rude employee(s) read more

JUST DON'T! Rude workers trying to rip you off. This is my first one star review, and several others had a similar experience to me. One worker made fun of me for being surprised about their prices, but Amazon sells the same items for MUCH cheaper. Chinatown is home to the best small business owners, and this one store is a disgrace tot the community. Don't let this spot taint your image of the community. For context, I tried to get Fuji cameras as stocking stuffers. The rude man tried to sell it for $44 and announced to his coworkers I thought it would be cheaper. Amazon sells the same cameras for $22 for two year round. I've attached the Amazon photo below. Get these clowns out of Chinatown! read more

Camera Zone and Art Gallery - Photography Stores & Services Near Me - San Francisco, California

Worst experience ever! Stopped by here while I'm visiting SF, to get some film for the camera. Older guy is incompetent, very rude. He shouldn't be working in customer service. When I just got here, 15seconds later he yelled "FASTER" while rolling his fingers. And when I said I need more time, he said "okay, BYE" I walked away, didn't even want to argue, he's just that type of person. Was going to spend over $100 here, not anymore. Gonna go to another store read more

Service was great. Went in there with low expectations and was pleasantly surprised with the customer service and selection.

If you're looking for a camera that's out of stock everywhere else, try here! I found a Fujifilm x100vi last year and a Ricoh griii this year. Staff are helpful and intelligent on the product they sell. read more

Super happy with my purchase and experience here! I stumbled across camera zone and art gallery when looking for a Canon G7x mark ii and they had it in stock for lower than any prices I could find online. It's also a super hard to find point & shoot, so I couldn't be happier :) The staff is also very kind & helpful. Definitely recommend for all your camera needs! read more

Highly overpriced store. Asked to view a Contax T2 and was refused because I "did not look like I was going to buy it" For reference: Contax T2 sells for roughly $900-$1300 on eBay with a return policy and this store is selling for $1500+ read more

Despite the reviews warning us to not go here... we had an incredible experience. Rez was incredible and he shared with us the journey they went through dealing with Covid and how photography is popular again, which helps their business. They have a variety of cameras old and new as well as film available to purchase. Rez and the other two gentlemen were very kind and I'd recommend this place to anybody. read more

Do NOT go here. Take the reviews as a warning and please just listen. I went in just because I wanted to see what it was like. The Asian guy showed me liked like two cameras and the only thing he said about the cameras was that they very good and that was it. He just sat there and didn't even try to sell me either camera. I had asked a question about having a camera in stock and he replied with a no and walked off. Mind you I went in there with the intention to buy something but that immediately made me want to take my business elsewhere. But I still wanted to look. So I pull out my phone camera and used it to zoom in so I could look at the models of the camera and ask him to show me one more then proceeds to tell me to not take pictures in the camera shop even tho I wasn't. But what do you mean don't take pictures in a camera shop Like hello?!! Then he walks off again after that and tells the other guy to help me then goes and sits down . The other guy was a little better. The prices were already outrageous for the cameras and the customer service sucks ass. I repeat DO NOT GO HERE!!!! I walked a little father down to new age camera and you can immediately tell the difference between the owners. Very two nice Hispanic men. The cameras are a little pricey as well but the customer service was so much better and it felt like he was happy to have me there. I got a camera, case, charger and SD card all for a good price. Smaller selection but 100% percent worth it. He had also cut me a deal!! AGAIN DO NOT GO TO CAMERA ZONE AND ART GALLERY. IF YOU ACTUALLY WANT A CAMERA AND ARE LOOKING TO BUY SOMETHING GO TO NEW AGE CAMERA!! read more

NOT GOOD. A $300 beginner Canon Rebel EOS T100 was marked up to $500. A $15 agfa filter was marked up to $90. I asked the guy what year the camera was released, he said 2023. (Look it up, 2018). Everyone behaves nicely, but these products are not being sold at the going retail price. Do your homework. read more

I was very excited to visit this place even though they don't have that many good reviews. I still wanted to see how it's like and if I'd be able to get a good deal on a nice camera. When we came in, we walked up to one of their associates, which I'm assuming is the owner. I asked him a few questions and he was very condescending. I told him about my friend who got a canon camera that still works and is perfectly good for less than $30, he kept implying that the camera is broken already (it's not). It seemed like he couldn't believe what we were saying because he was selling the digital cameras for really expensive. read more

Really sad to say this place scams. To start, the pricetags have ridiculous numbers on them (for example, it will be hundreds of dollars more than the same item is being sold by multiple providers online) so that you feel you are getting a deal when they overcharge you. I went in to browse and fell in love with a pink and grey Polaroid Cool Cam. They quoted me a price that was much higher than the average price on ebay, but I wanted the damn thing and I felt like supporting a local business. We completed the purchase and they handed me a receipt. Then suddenly one of the owners says "I need to go in the back to check the flash". He comes back after a few minutes and says "bad news, the flash takes forever on this - I can't let you leave with this." He says he will replace it with a more expensive camera, a Polaroid One Touch Close Up "in a very rare color". The price tag on that camera was over $500. I said OK even though I had really wanted the specific camera I had purchased and wasn't thrilled with the replacement. When I got home I googled it - the replacement (again, which they listed at $500!) is newer than the Cool Cam, less rare, and worth about $80 on ebay. No one cares about the "rare color." I feel totally hustled, in retrospect I wonder how many people they've lured in with that cute pink Cool Cam. Avoid! read more

BEWARE. BUYER BEWARE!!! SCAM. This shop will sale you a camera tell you a price and you walk away paying way more than what was quoted. They even add insurance to your credit card without asking you if you want the additional coverage. I was told the camera was $350. My credit card was charged $480 and they refused to refund the difference saying they are a small business and need to pay their rent. read more

Rez was amazing and this was the place to go for camera gear! I recently bought a beautiful green camera from them, and the experience was seamless. The staff was knowledgeable, friendly, and took the time to help me choose the best option for my needs. The camera itself is fantastic--great quality and exactly as described. Highly recommend Rez for their excellent customer service and top-notch products! read more

I came in with the intention of buying a camcorder or a digital camera. They were extremely overpriced and when I asked to see a digital camera he handed me a cheap plastic camera from the tiktok shop. He wanted to charge me $170 for a $15 tiktok shop camera. Insane. read more

Went to buy a camera and the camera sells for about $1600+ tax but they were selling it for $1999 not including tax. The guy told me if I paid in cash ,Zelle or Venmo then it would be $1999 out the door but If I paid with card it'll be $1999+ tax This place is a scam. Charging over retail price because they know the demand of the camera. When I told him I wasn't gonna pay over retail and I would wait and go find it somewhere else he told me yeah good luck finding it and if you find any let me know so I can buy them. read more

***DONT GO HERE OVER PRICED*** I went in today while I was strolling around in the China town with some friends. I've been looking for 35mm a film cameras and this place looked good to check out l. I asked the price for a reusable Kodak camera. This rude man told me the most outrageous price of 150 dollars . I've done my research on cameras and that's 4 TIMES the amount it actually retails for. And then he continued to say he'd give it to me for about 50 dollars. I said no and this man said ok BYE and started to walk away from the counter!! I was caught so off guard I wasn't sure if I heard it right because I was shocked but my friends heard him say it clearly. It was too late for me to respond because he walked away. Anyway Don't go here! Trust me you will find a better deal elsewhere or on amazon. 1) it's way overpriced 2) terrible terrible! costumer service Be aware of this man I took a picture of him so people can know who the rude man is. read more

Camera Zone and Art Gallery - Rude worker - Photography Stores & Services Near Me - San Francisco, California

I had a terrible experience at this store. When I asked why the lens was priced higher, the salesperson rudely yelled that they don't lower prices and said I could try to find it somewhere else--implying it would be difficult to do so. He also claimed they only work with professionals and told me to leave. They refused to open the box for me to inspect the lens, and when I asked about returns, I was told they don't do any and sell without any warranty. I won't be coming back! read more

Love this place! The owners are great and super helpful. The absolute best place to get any camera equipment in San Francisco. read more

Camera Zone and Art Gallery - Photography Stores & Services Near Me - San Francisco, California