Service: New toilet Installation…read more Marc was a kind person and professional. I think he did a fabulous job on the install. My review is more so regarding the overall experience of 2 different scenarios with the company. Me and my family have been a client for years. Service Pros was my go to company of choice and I had an excellent experience with Juan. However, my experience after was not one I would like to experience again. 1) The plumber that came prior to March on 10/14 asked if I was the homeowner (I would think after being a client for many years, this was not a question. 2) I was quoted a "what I feel like" was a very high price for install of a new toilet and replacement (faucet) in my upstairs bathroom. First quote was 1,700 and then he later said the job could be done for 1189.00. I declined to go with replacement of the faucet and said I would just get a new toilet myself for install. 3) I called to ask for a quote to install my new toilet and was told it would be 689.00 4) When Marc arrived (very kind and professional), he had a new toilet with him which leads me to believe that the 689 was inclusive of the new toilet he brought with him. 5) When I asked if the cost to install the toilet I purchased from Lowes would still be 689.00 he said yes. 6) I called the office to ask and stated the price should not be the same as it clearly included a new toilet that I did not purchase. I purchased my own from Lowes. 7) The lady said she would have the plumber call the supervisor to ask what was the cost just for labor. 8) After the work was done, I asked what was the cost for labor and I was told since I had a premium toilet the install would be $589 for installation. :-( Only 100 bucks off the initial costs which tells me that the toilet bought by service pros was only 100 or less than or they were making up numbers. I still never got the cost for just labor. I recently retired from Corp America after 26 years and do not have the funds to waste or to be overcharged, especially being I have been a customer for years. I will no longer be a customer of Service Pros. My suggestions is, if you do use them - ask for Juan!

Service Pro came to our home today due to a clogged main line. When I spoke with the office I was…read moretold that the estimate would be free. When the service person arrived he said the charge was $431. He said he couldn't give a quote without running a camera down and couldn't with a backed up drain and yet the office knew that the drain was backed up. Really disappointed in the deception of that scheduling quote.

Hector and his team are excellent. Smart and honest. So glad…read moreto discover them. Donna

they do an excellent job. completely trust them and i think they are honest about their billing…read moretoo.

Came out to replace a leaking shower mixing valve/cartridge... They worked very fast and gave me a…read morequote on another plubming item that I have been putting off. Courteous and on time (early really) Will be using them again

I could see why the 5 stars. Affordable, prompt response, guys came on time and did a good job with…read moresome of our outdoor spigot work. Thanks for your service!

Had major leak in Darian line from upstairs bathroom through floor, down the wall and flowing out…read morekitchen floor. Great response to my inquiry, Aaron came out to diagnose, find the leak and provide me with an estimate. Technicians Chris and Mason came on site to do the pipe repairs and also replace and repair drywall . Can't say enough about the the work ethic of everyone, the quality of their work and how neat and clean they were as they worked and when they were done. This company and their technicians made a frustrating and concerning problem a pleasurable experience actually! Don't know what else I can say except THANK YOU Drain Guardians!

I called Drain Guardians when my garbage disposal stopped working and my sink started backing up…read more Mike came out, showed up on time, and explained what was going on before fixing the problem quickly. While he was there he also installed a couple new shower heads for me, which I really appreciated. As a woman it can sometimes be hard knowing who to trust for home repairs, but he was honest, professional, and made the whole process really easy.

Jesus showed up on time, explained to me what needed to be done, we agreed on an estimate, and he…read moregot the job done neatly, which involved opening a wall and working inside it. Considering what plumbers charge, I believe he was fair. I recommend him for your plumbing needs.

Had a gas leak and called this place. They sent someone on the same day. A visual inspection…read moresuspected it's the pipe around the water tank or the ventilation section. Replaced the water tank (10+ years old which has water leaking signs already) on the same day. Two technicians came to install it from 4pm-ish to 8pm-ish and did an excellent job. The gas smell went away in 1-1.5 days after the replacement. I am glad this is solved so quickly. Highly recommend!!!

CI'm really glad I chose these guys to repipe my house. My pest company told me they found water…read morepuddles under my home. I called a few different plumbers, but Jordan at Bay Area Repipe was the only one able to make it out to us that afternoon. The guy went under our house and took a bunch of pictures then came out and showed us the same rusty leaking water pipes the pest guy showed us. We decided it was probably best to replace them, and got a couple of other quotes, but these guys were definitely the best price and they were the only plumbers offering to get the whole thing done in one day. They arrived early in the morning with a bunch of drop cloths and covered darn near everything to keep my house clean. The floors, couches, tables, chairs, etc. I think they did a really good job! They finished the whole thing that same day and the inspector was out the next day to take a look. He came out from under the house with nothing but good things to say. I figured they knew what they were doing, but I didn't think my faucets and showers would be so nice now. They have so much more pressure it's like I have new bathrooms, and the kitchen faucet finally has hot water again. If you're looking for a repipe, for sure call Bay Area Repipe for a quote. They did a great job with my pex repipe, and they were all very nice too.

I'm a realtor in Southern California, and I recently had a client close on a property in…read moreSacramento. The property had defective Kitec plumbing which needed to be replaced as part of the contingency with this sale. I contacted Mark at Bay Area Repipe, at the recommendation of the seller's agent, who had used the firm in the past. I received a timely estimate and after calling some others who do the same work in the area, Bay Area Repipe's proposal was by far the most thorough and also represented best value for my client. Work was scheduled & completed on schedule and on budget, and my client couldn't be happier. This was not a small job and the crew completed the plumbing work in just ONE DAY, with all the sheetrock patched up over the following days. Thank you Mark & Bay Area Repipe for a exceptional job and making this transaction go off without a hitch for my buyer.

Had a leak from bathtub drain into the crawl space. Jorge came out on a Saturday morning and fixed…read morethe issue in under an hour, all without charging any kind of emergency fee, and at a reasonable rate. Considering that another company came out Friday morning and quoted me 3x what Platinum Plumbing charged, Jorge did great and was honest and fast! Also provided a great referral for a separate issue I had. Thank you

Saturday, 7/19/2025, I want to thank Plumber Jorge for…read morerepairing the cold water line under my Bay Area home that I could not repair because the location of the break was difficult for me. Jorge remained professional when he informed me the cost on Friday at the house. Platinum outbid 3 other plumbing companies and Jorge showed up on time. Platinum BEST in the WEST !!

Definitely recommend American Plumbing. Called Monday morning around 8am and they arrived to my…read morehouse at 10am. Technicians Randall & Ricardo were very knowledgeable, professional and took the time to hear my concerns. They did their inspection, fixed my issues same day. Highly recommend them.

Superb job and reasonable all-inclusive price for brand a new compost/food disposal/grinder…read more Showed up very quickly, with efficient quality work! Thanks so much for accommodating me!