Always a pleasure to have them service my septic. Great family and a local business I enjoy supporting.

Not all heroes wear capes! We have a complicated septic system and when it rains it...pours (and not the stuff you want pouring, trust me!). We had an emergency on a Friday when a monsoon was forecast.They were SUPER busy but came out and saved the day before the weekend! Julie is personable and professional, tells you exactly what is going on and doesn't beat around the bush. She's very knowledgeable and clearly takes pride in this family owned business. I may be gushing but I'm just so thankful to be flushing!! read more

This is a great family run, local business. The mom handles the office and is super nice and her son came out to do the septic work. He is super knowledgeable, personable and honest. I called my usual septic company for my regular service and pumping, but they seemed bound and determined to upsell me on extra things they wanted to do, before they even evaluated it. My tank needs to be upgraded sometime in the not too distant future and I don't want to put money into modifying it, unless it's to replace it. Multiple neighbors recommended Stoddard, so I had them come out, pump the tank and do a brief inspection. He said, although it is outdated technology, it does not need to be replaced at this time. His knowledge of plumbing and septic tanks was impressive and I appreciated the honesty. I'll eventually replace ours with a more modern design and these are definitely the guys I'm calling to come do it. Their pumping fee is slightly higher than the other company, but the total quote was actually much less because they didn't sell me things I didn't need at this time. read more

Diagnose, troubleshoot, fix, and helps prevent future problems. Fix it right the first time. A week after hosting Christmas my sewage drain started backing up into the house. I called a Ernie's plumbing to come help diagnose the problem. While they did unclog the pipe and leave me with a $400 bill, the clog returned 7 days later. This time I called Stoddard Plumbing, which I wish I had done in the first place. Mark and Vince Snaked our drain, but then sent a camera to investigate where and why the drain was clogged. After finding a grease build up 1.5" thick, they sent a second, wider snake down to clean the 4" drain even more. Their price to empty out septic was very reasonable and they schooled me through the entire process. If you want a company that treats your home like their own call Mark and Vince first. read more

Stoddard Plumbing - Plumbing Near Me - Concord, California

Fast, efficient, and possibly the best customer service I have ever received from a company. Stoddard plumbing is a family owned business who genuinely cares about their customers. After calling numerous places to help us with connection to sewer and septic tank abandonment (which if you are going through this it is quite a stressful process), it was so refreshing to speak with someone who actually wants to help you. Julie, who answers the phone, is incredibly knowledgeable about anything septic or sewer. She explained the entire process throughly to us and gave us all the information we needed. Vince was also incredible. He completed the project fast and efficient. They took into consideration surrounding landscapes and created the best game plan to complete our project. They truly are the best. Thank you so much Julie and Vince ! :) read more

We had to have our septic tank replaced, contacted a few different company's when I called Stoddard I knew I found the right one for the job. We were treated to the best costumer service that I've experienced in years. The project was completed in a very timely manor, with every consideration given to our needs so we didn't have to be inconvenienced. I give this company my highest rating of any company that I've ever dealt with, being 74 years old I've dealt with a lot of businesses. read more

I have used Stoddard Plumbing now for 5 different jobs over the last 4 years. They came highly recommended from a friend and I myself would now recommend them to anyone who needs plumbing or septic work performed. The Team of Mark, Vince and Julie always go the extra mile to make sure I am 100% happy with their service. They are a FULL service company....they do it all (keep reading)!!!!! Job 1: Sewage pouring into my downstairs bathroom. Stoddard arrived almost immediately. They found roots from large camellia bush in the pipes running from house to septic. They removed bush and replaced the damaged pipes. (5+ stars) Job 2: Water heater under stairwell burst and had leaked for couple weeks without my knowing. They replace water heater with new, better unit, and cleaned up all the water damage throughout house (bedroom / living room / closet / crawlspace). This entailed repairing/replacing hardwood floors, drywall, carpet, painting, etc.). This was a big mess and Mark/Vince did an amazing job. The house looks new. (5+ stars) Job 3: Replaced upstairs/downstairs toilets with new low flow units and cleared out upstairs blockage in shower drain. I'm starting to love these guys. (5 stars) Job 4: Home warranty company hired contractor to troubleshoot electrical shortage in upstairs and found "a short in electrical box on outside of house?". They cut electrical wires to "fix the problem". Found out after a year that the that box went to the sump pump in the septic tank used to transfer liquid to my leach field (NOT HAPPY). Stoddard replaced all the electrical components (new box, conduit, etc.) and installed a new sump pump in the septic (old one had since seized up and was probably the original problem). I REALLY REALLY LOVE THESE GUYS. :D (5+ starts) Job 5: Downstairs guest bathroom shower isn't turning off completely (water continues to leak). Mark/Vince found that the cold water stem gasket had disolved and the stem and screws had rusted through (water leaking behind the wall - EEEK). They quickly replaced all the problem hardware and made sure there was no damage to the drywall. (5+ stars) Stoddard is already working on Job 6: replacing a faulty electrical box to my spa that trips continuously (stopped working after a couple months of usage). If you haven't figured it out by now .... I am a customer for life!!!! read more

Professional & friendly! So glad we chose Stoddard to empty our septic tank. We originally booked another company which showed up hours before we were ready for them so we had to reschedule, and to them it was "our mistake not theirs". We were turned off by the rude person we spoke to so we tried Stoddard instead. From the first phone call for an estimate Julie was very friendly and gave us all the information on how their process worked. In addition she was very accommodating with our schedule. Mark showed up promptly with a pristinely clean truck and was soon joined by his son Vince. Mark was extremely knowledgeable and gave us advice about putting in a step up for the tank & filter so we wouldn't have to go through the trouble of digging up all the dirt again next time. He didn't try to sell us a bunch of extra stuff we didn't need, he even said we seemed handy enough to build it ourselves since it isn't super hard to do. Vince cleaned the tank and inspected the boards and said we didn't need to replace them. They have boards with them just in case but he said our boards were fine. Overall this truly was a 5 star experience! Julie can answer just about any questions you have if you give them a call. This is a family owned business of over 30 years and I'm happy to support our locals instead of big companies. They can handle any of your plumbing needs from commercial to residential. Don't waste your time with other companies, these people are honest, friendly and know what they hell they are doing! Mahalo Stoddards we look forward to seeing you again and will be recommending you throughout our neighborhood! read more

We hired Stoddard Plumbing to provide a home inspection for a home we were in contract on. They were responsive, on time and overall provided a positive experience during the inspection itself. Mark gave feedback to on the system and that it was in need of repair and his professional opinion. He said at the time that he would be unable to provide an quote b/c the repairs were beyond his scope and the county and engineers would have to get involved. However, he would be able to provide a ballpark of what was involved to get it to code. It took over a week to get the written report, in part because they do not accept credit cards and would not release it until they received a check from us (Which it took 3 days to get a final bill). The reason I am giving them 2 stars is because the report was worthless. For $1500 he provided 1 page report saying his recommendation was to work with the county for a quote. Upon talking to him, multiple times he agreed to include that the system was not to code but said he was unwilling to put in writing what he told us, saying again and again, I told you what you need to know. In a real estate deal, and for negotiations hearing something is not the same and putting in writing. I was extremely disappointed in the service we received. My husband seems to think given his conversation with Mark that something has happened in the past and that was his reluctance to put in writing what he shared. If that is the case, he should not agree to provide inspections in the first place. Based on other reviews, it sounds like he is a good plumber and my husband who is also in the building industry never questioned his knowledge or ability. Just be cautious if you're using Stoddard for a septic inspection. This is outside of their comfort zone. read more

Do yourself a favor and hire Stoddard Plumbing. If you think you are saving $$$ by having a "Roto-type" big company who sends out an 18yr old to attempt to fix your problem, you most likely are not. Mark and his son are straight shooters and are not going to try and convince you that you need something that you do not (I can't tell you how many times other "Roto-type" companies have tried to up sell me on "jetting" service). What I expect from a company that has 30+ years of plumbing experience is what I got -the TRUTH! I feel fortunate that I hired Stoddard Plumbing to fix my plumbing issue and will no doubt be calling them should a plumbing issue arise in the future. read more

Stoddard Plumbing is quick to respond for pumping, snaking and diagnostics with fair pricing. Mark and Vince's experience and advice have been key to a smooth-running system that is over 60 years old. The Stoddards always treat us and our home with the respect and care of a good neighbor. read more

Stoddard Plumbing rocks! I've used them twice and wouldn't dare use any other plumbing company. The first time they replaced my garbage disposal, and the second time they replaced my kitchen faucet. Professional, knowledgeable, efficient and pleasant. read more

Great service! Came out last minute on a Saturday and I was happy to pay the extra weekend fee. Very knowledgable and felt very confident they were going to get the job done correctly and not charge for unnecessary findings. Really nice dad and son team. Julie, the wife, helped on the phone when I initially called in. Very sweet, and asked great questions to make sure they were the right people to help snake our overflowed clean out! read more

I used Stoddard Plumbing today to assist me unclogging a rainfall drain that had been buried in the winter. They arrived on time and immediately set to work at unclogging the drain. They achieved their objective in forty five minutes and I was good to go. They charged what they originally quoted which was very reasonable. I will use Mark and his son Vince again. David H. read more

It can't get any better. Fast reply. On time. Excellent work done. Fair and reasonably price. Honest. Friendly. Fully prepared to handle more than I requested if needed. read more

Well the truth finally comes out about what a shoddy job these guys did years ago. They came out at Thanksgiving week in an emergency to fix a sink hole in our street and did the job and then also jacked us up on the price which ended up in court...Now the Sanitation District guy came out to fix the sewer just above our problem years ago and found this guys work...terrible job was the least of things said when they uncovered the connection. They fixed all of this guys junk work and said in about a year it would have given way and caused a huge problem. This guy does bad work and worse has poor ethics!! Hire at your own risk!! read more

Mark Stoddard, and his son Vince, saved the day! Such pleasant, professional, hardworking people! They replaced a long sewer line that was connected 20 feet under our street. They were very creative in deciding to use a new pipe that could go through our 45 year old cast iron pipe, "busting" it with the new pipe, thus saving us from very difficult trenching through an established garden. My contractor worked with them and agrees that they were an excellent team. Thank you Mark and Vince! read more

Thank you Stoddard Plumbing. I called Monday morning and Mark and Vince were on the job within an hour. The leak in our garage wall was fixed and left to dry. All completed before lunch. Very professional knowledgeable. I will never go to a BOX plumber again. They are local and part of our community. I will recommend Stoddard Plumping to anyone at the first drop of water. They get the job done. read more

I've been a loyal customer of Stoddard Plumbing since I first used them in 2011. Mark, Julie and Vince have always been friendly, honest and extremely knowledgeable when it comes to all my plumbing needs. I would never think to call anyone else. My highest recommendation for this company. read more

Customers for life! We came home to overflowing showers and toilets. We needed someone right away, obviously. Mark and Vince came on over within a half hour, found and took care of the problem very quickly. They are knowledgable, professional and great people to work with. We will never call anyone else for our plumbing needs again. read more

Once again Stoddard Plumbing took such good care of us! We have an older home and have had Stoddard Plumbing out on a few issues. They have always been beyond professional, quick to respond and charge very fair rates. We have had estimates at least double what Stoddard charged from other plumbers. Can't say enough good about them. read more

I had a sewage blockage in my house in late December. I have had a bad experience with some of the large Brand name plumbers. Stoddard Plumbing was recommended by my contractor. They responded in a timely manner. They were knowledgeable. Worked with modern equipment. Offered a variety of solutions to help prevent a recurrence of my present problem. They did not try to sell me unnecessary work. It was a pleasure working with them. I have already recommended them to my son and will keep their number handy should I need them again the future. read more

I have been managing investment property for 25+ years. I contacted Stoddard Plumbing after three previous plumbing companies were unable to diagnose and repair a plumbing problem with a rental home. Two plumbers arrived, on time, for our scheduled appt. I soon learned that they were Mark (owner) and son (Vince). They were extremely polite, courteous, personable, and knowledgeable. They soon began working on the suspected source of the problem. Before long, the problem was repaired! What had stymied others for six months, was solved very affordably and timely. Mark and Vince made certain the job site was clean and orderly before leaving. This is, truly a family owned and operated business. They emphasize total customer satisfaction. Thank you Julie for scheduling the appointment, and thank you Mark and Vince for your work. I am certain to be employing your services in the future. read more