Nick was outstanding! My doorknob broke and I was stuck outside my apartment, at night, alone. He…read moreresponded to my call quickly and just from our conversation I could tell that Nick was not only knowledgeable and experienced, but he also enjoys what he does. You cant train that kind of friendliness and relatability. I was so relieved when he arrived faster than his guesstimated eta and I immediately felt at ease during an incredibly stressful time. He not only took care of my locksmith issue efficiently,but he did it with so much aloha! Nick took the time to provide valuable information, explain all of my options, and helped me figure out the most cost-effective and efficient way to move forward. I never felt rushed or pressured--he genuinely wanted to help me make the best decision for my situation. His professionalism, kindness, and reassuring attitude made a difficult situation feel much more manageable and a lot easier to navigate. Approachable, honest, reliable, and customer-focused--I highly recommend Nick to anyone who needs a locksmith. Mahalo for such superior service!

Marc did a fantastic job and arrived within minutes of me calling, the dispatcher was super…read moreresponsive also. Thank you!

I was so thankful that Benjamin was able to come out right when I called. He was able to get me…read moreback into my car and made me a new key immediately. Thank you!

Fast and easy. Super nice and reliable. Came out to North Shore late at night with such great…read moreattitude.

The person who unlocked my car in January was very nice, professional, did everything right and I'm…read morethankful for him, but I would NOT recommend this service for a lockout due to price. (Likely not the guys fault, he's just doing his job.) For the same service in the past from other locksmith companies, I've paid about $60-80 for them to air pump my door open and use the device that hooks and pulls open the latch of the door to release it. No extra service cost. With this company, they quoted $65 over the phone and that it might be more depending on the job's difficulty and what the serviceman will assess. ...I didn't expect it to be ---$100--- more. According to the receipt afterward, that initial quote was only for the "service call" which ended up being about 75-ish, while $100 was for the actual process of opening the lock. I paid $178 total for a call at 8:03 pm with an arrival at 8:41pm. Now, I -technically- can't complain because I signed everything that said I was okay with the price. Honestly what could I do? Just refuse? I'm not one of those people to haggle prices down or make a fuss or be rude so I just swallowed my pride, told him it was all good, signed, paid, and he was on his way and so was I. The thing is... when I had called the company, the receptionist should have VERY CLEARLY EXPLAINED that there are separate "service call fees" and "locksmithing fees." I was not told this at all and they can check their recordings for January 14th at 7:59 pm and then again at 8:03 pm. I asked how much it would be to unlock my vehicle and was quoted something around $65 and the only stipulation for it being more was depending on what the driver assesses/difficulty. I was okay with that, thinking it could be about $20 more if it took a really long time or there were other methods involved. I was absolutely not privy to the fact that the receptionist's quote was just for the service call alone. This just seems like a very dishonest way of doing business and upsetting experiences like these can be avoided if they are upfront and clear about there being a separate service fee so as to not lead first-time customers on with thinking that the given quote was for the actual locksmithing service or for the total.

Very unfortunate set of , my husband thinks he can fix everything, circumstances. Our front door…read moreknob was giving us some problems. When we attempted to open it, the knob wouldn't turn all the way so it was a bit of a struggle. My husband thought it would be a good idea at 10pm, to take the knob apart to try to fix it. When he gave up and tried to put it back together, the knob would turn at all!!! The middle part that allows the latch to move, no longer moved! So yes, yelpers we were locked in! After about an hour of trying to break out of our house, I got on yelp to find help. I revived many quotes through the yelp help system and 808 was the most reasonable. Ali contacted us immediately and came out. Even he had a little trouble from the outside, trying to get the latch to break free so we could open the door. My guess is my husband had damaged it trying with all his might with wrong tools to open it for over an hour. So we offered to help from the inside. It still wasn't easy. We inflated the bags and we both worked from opposite sides to get the latch flat and Ali push from the outside. Ali instructed us on what to do and we all had to be patient. Eventually the door was pushed open, only to find I was right the screws that protected the doors latch had been damaged preventing the door from opening. After it was done Ali offered to find some spare parts to replace the damaged ones, so we didn't have to fall asleep with a hole in our door til morning. He was very nice, and he seemed truth worthy. To have someone come to your house in the middle of the night, I feel that's important. I would definitely recommend his business and if my husband gets any fresh ideas about any locks in the future, I will be calling him again.

Five stars, Robert was speedy, professional and reasonably priced. Plus, absolutely no damage to my…read morelock! Will definitely call again if I get locked out of my apartment. Thank you, Robert!

Fast, friendly, reliable and affordable!!! Great service!!! Robert programmed 2 new fobs for an old…read morechevy and had us in and out in 15 min. Says what he means and means what he says. Thank you!!!

Wow, excellent and quick service! I could not find my one set of house keys and did not want to…read moreleave my door unlocked overnight. I called at 8:30 pm and Song arrived at 9:15 pm, earlier than anticipated. He changed the two locks on my door and made two sets of new keys so very quickly! I was expecting a sky high price since it was a late evening emergency but the price was incredibly reasonable. Again, another wow! I was very impressed with Song's speed, professionalism and friendliness so much so that I will be scheduling changing the locks on another door in my home tomorrow. Thank you Song for rescuing this old lady and her dog and distress who can sleep safe and soundly tonight!

I would recommend them to others and will use them again. Came to my work and was done quick while…read moreI was in a meeting.

Ron was amazing…read more Communicated. Great customer service. Felt like one of my family members working on my car! Less than 20 minutes. Highly recommend. Will refer to people

Ron at Paradise Locksmith is top-tier! His professionalism and deep knowledge made the whole…read moreprocess seamless. Outstanding craft paired with genuine Aloha spirit--I couldn't have asked for a better experience. Highly recommend! Mahalo Ron!

Here's what I wish I knew:…read more There's a high price attached to convenience. In my case, my car had already been towed to my house, I was safe, there was no rush. But I ended up paying what is an emergency rate. I would have been much better off getting a key made from a dealership. The initial charge is to show up. He replaced my key that was stolen with a plain, metal key with no chip or special quality. Cost $240. I left the initial review, and he called me numerous times it change it. I felt bad because it was his business, however I wish I had known these things when I started or I would never have paid that much. I am only writing this to prevent others from the same deal. He is nice, pleasant and good at his job, so if you are stuck in an emergency he is where to go. However if you are not second emergency, go to the dealer.

Back to normal! Had a beat up FOB and no alarm for years . Dealership wanted almost $500 for a new…read moreFOB. So happy I found Island Locksmith Service. Dvir did a great job in no time for my Mazda 2, and so affordable. Thanks Dvir.

Quick, fast and on-time. I would use them again without worry. Polite too. Well worth it.read more

I heard this guy does excellent work. Unfortunately I'll never know because he kept saying he'd get…read moreback to me but he's so busy that he never does. In his defense, he's probably so good and does such great work that he's overwhelmed and busy. But it's been months and it sucks when you don't hear back from someone after constantly calling.