Highly Recommended! I had an excellent experience with…read morePhillip and the service he provided fixing and changing my garage door opener. He was was prompt, informative, and very professional from start to finish. Phillip took the time to explain everything clearly and made sure the work was done efficiently. I truly appreciate the quick response and quality service. I highly recommend.

Philip responded to my request promptly and resolved the garage gate issue professionally. Highly…read morerecommended.

The person who unlocked my car in January was very nice, professional, did everything right and I'm…read morethankful for him, but I would NOT recommend this service for a lockout due to price. (Likely not the guys fault, he's just doing his job.) For the same service in the past from other locksmith companies, I've paid about $60-80 for them to air pump my door open and use the device that hooks and pulls open the latch of the door to release it. No extra service cost. With this company, they quoted $65 over the phone and that it might be more depending on the job's difficulty and what the serviceman will assess. ...I didn't expect it to be ---$100--- more. According to the receipt afterward, that initial quote was only for the "service call" which ended up being about 75-ish, while $100 was for the actual process of opening the lock. I paid $178 total for a call at 8:03 pm with an arrival at 8:41pm. Now, I -technically- can't complain because I signed everything that said I was okay with the price. Honestly what could I do? Just refuse? I'm not one of those people to haggle prices down or make a fuss or be rude so I just swallowed my pride, told him it was all good, signed, paid, and he was on his way and so was I. The thing is... when I had called the company, the receptionist should have VERY CLEARLY EXPLAINED that there are separate "service call fees" and "locksmithing fees." I was not told this at all and they can check their recordings for January 14th at 7:59 pm and then again at 8:03 pm. I asked how much it would be to unlock my vehicle and was quoted something around $65 and the only stipulation for it being more was depending on what the driver assesses/difficulty. I was okay with that, thinking it could be about $20 more if it took a really long time or there were other methods involved. I was absolutely not privy to the fact that the receptionist's quote was just for the service call alone. This just seems like a very dishonest way of doing business and upsetting experiences like these can be avoided if they are upfront and clear about there being a separate service fee so as to not lead first-time customers on with thinking that the given quote was for the actual locksmithing service or for the total.

Very unfortunate set of , my husband thinks he can fix everything, circumstances. Our front door…read moreknob was giving us some problems. When we attempted to open it, the knob wouldn't turn all the way so it was a bit of a struggle. My husband thought it would be a good idea at 10pm, to take the knob apart to try to fix it. When he gave up and tried to put it back together, the knob would turn at all!!! The middle part that allows the latch to move, no longer moved! So yes, yelpers we were locked in! After about an hour of trying to break out of our house, I got on yelp to find help. I revived many quotes through the yelp help system and 808 was the most reasonable. Ali contacted us immediately and came out. Even he had a little trouble from the outside, trying to get the latch to break free so we could open the door. My guess is my husband had damaged it trying with all his might with wrong tools to open it for over an hour. So we offered to help from the inside. It still wasn't easy. We inflated the bags and we both worked from opposite sides to get the latch flat and Ali push from the outside. Ali instructed us on what to do and we all had to be patient. Eventually the door was pushed open, only to find I was right the screws that protected the doors latch had been damaged preventing the door from opening. After it was done Ali offered to find some spare parts to replace the damaged ones, so we didn't have to fall asleep with a hole in our door til morning. He was very nice, and he seemed truth worthy. To have someone come to your house in the middle of the night, I feel that's important. I would definitely recommend his business and if my husband gets any fresh ideas about any locks in the future, I will be calling him again.

I live in a high rise condo that happens to have several "push out" windows that measure about 5'…read morelong x 12" high. Cannot find a generic window screen to accommodate this size, so I began contacting window companies to see if they could help.....and most could not. I called KKTF and got one of those outgoing announcement answering device that informs you that if you want to leave a message for ...... press 1, or if you want to leave a message for ..... press 2........but, as it continued, I hung up and decided I would call back, and perhaps get lucky with a real person. 5 minutes later, I receive a message on my phone screen "Aloha....Leana from KKTF Hawaii. I received a missed call from this number along with a voicemail but no message.... is there something I can help you with?" I immediately thought this woman missed a career working for the FBI tracking down criminals. But, I did call her back and gave her my situation, and she said she could send somebody out to do measurements, and set an appointment up for the following morning at 9 AM with Sam. Sam showed up on time, took the measurements and within a week I received a quote along with another neighbor in my building. I was informed by Leana if we both had our installation on the same day we would save ourselves $50 each. Bingo! Upon completion, Sam arrived and because there was no prototype for me to reference how the screens might look, I was pleasantly surprised of how beautiful they turned out. Kudos to to Leana, because she always returned a call quickly, and always professional and kind. I did call her the day after the install and finally asked why is the business called KKTF....(which, honestly makes no sense to me, but what the hell do I know?) KKTF are the initials to the owners sons name.

LOVE THESE GUYS! My…read morejalousie windows were put in at the construction of the building in the 1970's and over time the salt air eroded them. The panes of glass wouldn't stay in and the cranks would work well or at all. I called another window company first and they said that jalousies couldn't be fixed, that entire window had to be replaced. The price tag was huge. Then I found KKTF. They came and did an estimate that was reasonable and were able to come within my timeframe. I started with just one set of windows as I was leaving on vacation. They did such a great job, I had them come back and do the rest of the apartment. It is like I have all new windows! Fantastic! I highly recommend them. They were very polite and cleaned up after themselves. Truly a pleasure to work with!

The locksmith was a lifesaver! I was rushing to get to an appt and accidentally locked myself out…read more Sent an inquiry out for immediate request through yelp and called different businesses. Everyone but this guy was double the price and longer wait time to arrive at Kakaako along Ala Moana Blvd. He had the best rate way under $100, and he was immediately available -- within 10minute arrival! I was lucky. Later on, a neighbor was locked out and I recommended him but he was out of town, unfortunately for her. I would still recommend this guy for plan A if you are in Kakaako or nearby areas -- bookmark on yelp. Always keep a plan B too. Since then, I do keep a lock pad outside my door and spare keys in other places.

5 years ago, I lost my spare car keys. I called Jason after reading about about him on yelp. He…read moredidn't disappoint. Today I needed a key (lost again) program my remote and as a bonus asked him if he can repair my door lock cylinder. (The thief didn't get in.) The keys and remotes are no problem, but the lock cylinder was more of a challenge. I must say, you have to have a lotta patience, strong back and legs and good eyes. (Small hands help). The working space is small and you have to turn and twist your hands to get to the screws and clip hidden by the door frame. Story ends with success and I'm grateful that for the time and effort he put in my s2000. ps. good personality, soft spoken, on time and good price! DA MAN

My garage door opener stopped working on Monday, Nov.11. I called Island Garage Door and got a…read moretelephone quote for a new opener and made an appointment for them to come out the next day. Like clockwork the technician called prior to the appointment time and informed me he was on the way. The technician, Brandon, was courteous, knowledgeable and efficient. He installed the new opener and the bill was for the exact same amount as quoted over the phone. No doubt that if I have problems in the future Island Garage Door will be the first one I call.

Roberta M. I came home and tried opening the garage door but…read moreit stopped after about 10 inches. Tried again and no response only this time there was a loud noise. To my surprise both cables were unwound and the spring was broken. I called Island Garage Door spoke to Valerie and she was able to have a technician on site in fourth-five minutes. Thirty-five minutes later repairs were completed. Keep in mind this was on Labor Day weekend. We've been customers well over ten years. There's only one company I call whenever I need something done concerning my garage door. True professionals and always courteous every time. Cost is highly reasonable and fair. I highly recommend Island Garage Door for all your needs.

Our efforts to find a competent installer on Oahu did not work out as we had hoped. Thankfully,…read moreJames Norman was highly recommended by the manufacturer of our Hormann glass overhead garage doors. We are so glad we did not choose another installer and recommend Norman's to anyone wanting the very best results. Thank you James and John!

Our garage door stopped working, we gave this company a call, they sent out "John" to our home to…read morerepair our garage door. He was here within 12 min. John was excellent! Fixed our door with 20min. Highly recommend this company to everyone!!

Highly recommended. Technician was Nick, very professional, knew exactly what he needed, was very…read morethorough and completed the job perfectly! Created a project on Yelp, Hawai'i Garage was quick to reply, affordable, and extremely reliable. Technician called to discuss a few details and scheduled a time that worked for both of us. Morning of the job, tech requested a few pictures just to double check and when he arrived on the site he had everything he needed and knocked it out quick! Definitely knew what he was doing! Thank you Hawai'i Garage!

Just wanted to put in a good word about this company and the Technician that came out to fix my…read moreMartin garage door last month. I had been having problems with this door closing down. I feared a dying motor, but LANCE came out and recognized the problem immediately. He solved the problem by removing an installed automatic breaking device that was unnecessary for the operation of the door. It's worked perfectly ever since and is no longer damaging my motor with the sudden stops. Very pleasant office support arranging the visit and experienced, knowledgeable tech support to fix the problem!!!!! Thank You HGD

If I could give this disreputable, unethical business 0 stars, I would. …read more. Lucy, the person who usually answers the phone is a "dingbat" of the first order...I gave her the measurements for the glass pieces (they were all the same size) I wanted to order and she kept asking me to repeat myself, no less than 5 times. ... Anyway, she FINALLY got it right and I asked her to email me a bid... She never emailed me the bid. So, I called back several times and finally got Lucy on the phone after repeated attempts (they NEVER answer their phone) and told her I never got an email from her and could she just give me a bid on the phone. So, she calculated it and gave me a bid... Next thing I know, she sent me an email with a bid that differed from what she had quoted me on the phone by almost $50....WHAT?!!! Bait and switch... They LIE and state unequivocally that they will get back to me but they NEVER do and on top of that, their bids are not consistent...I definitely do NOT trust them... Find another company as "All World Glass" will give you the run around...

I would give them zero stars if I could. I did not hire…read morethem for services needed because the communication was just so bad. I initially called to request an estimate about a month ago. Got a text back, I sent some pictures and asked when they could come out and take a look...nothing. Waited a week or so and messaged again...finally got a response that they are trying their best but they are so busy. I get it so waited some more...2 weeks later they finally came out to take measurements, no response. Messaged the next day and she told me i would have it that day. Then nothing again...its been over a week and I still haven't gotten it. I understand people are busy, but the lack of communication and sense of urgency for possibly obtaining a new customer was horrible. 0/10 for sure. Truly unprofessional, especially for the fact nobody would response unless I initiated contact.