Very pleasant and knowledgeable. Very clean units and premises. Glenda provided great customer service. Highly recommend their facility.

Glenda is the best she had me cracking up and got me taking care of quickly. Highly recommend.

Great customer service. The gals at the front desk were super helpful! Great security measures in the property.

Best Crew Ever! Everything is clean, staff is super nice! thank you glenda for getting things set up for us

The storage units were felt very secured, the staff was very helpful, and moving out was super convenient here!

amazing customer service! super helfpul and easy to work with! Close to SDSU and easy to access!

Amazing customer service. Queen Maxi at the front makes everyone so easy and speedy! Definitely take your belongings here to be stored! I'm from SDSU and they made it a dream read more

Excellent service! So helpful and thorough through every step of the way. Glenda and Lace are the best. They made moving out of the dorm so easy and painless read more

This made my moving process so easy! The worker was so helpful and sweet! I feel comfortable leaving my personal things here

Great customer service. Glenda and Lace were very nice and helpful and got me exactly what I needed! Highly recommend A-1 self storage.

Maxi's customer service was great! She was very helpful and informative. Getting my storage unit was very easy and straightforward. Thank you! read more

I had a great experience with Jose! He helped me get all set up with my unit and lock.

Opened this storage room about 4 years ago and closed it because the rates keep increasing every 10 months. Originally the room was $145 and they increased it over and over again, they wanted to increase it from $228 to $260 per month so I decided to close it out. There was extensive termite damage, termite droppings everywhere, and when you shine a flashlight on the ceiling, you can see sparkly dust - perhaps from the termite wings/caracasses/etc. Luckily almost all my belongings were in air tight sterilite boxes. However, my couch, paintings, and furniture was exposed to the room without covers. When I removed my boxes, I found a lot of termite droppings and dried liquid on the boxes and below them on the floor, even though I did not have any liquids or fluids stored in this unit. If my belongings were not in plastic bins, I do not think they would have made it without significant damage. Now that my boxes are with me at home, I am having to clean them on the outside to remove all the termite and water damage. Basically the water damage is this brown color, looks like a mix of water and termite droppings. The grounds are nice, there is access code to enter, access code to leave. Must be off grounds before 9:45 pm or else they will call you and threaten to close your unit, even though grounds is open til 10 pm. The grounds open early. Staff is rarely in the office but instead are walking around the premises very often. I believe the office hours are 9-5. Not sure if they are there on Sundays. The bathroom is locked and only available during hours that the staff are in the office, given that there is a staff in the office to give you the key. Apparently someone had broken the toilet many years ago and that is why they require a key in the office to open the bathroom. This has always been difficult to navigate as I tend to go to my storage for several hours to sort things and organize etc. Perhaps giving all the units a bathroom key would be best so that we can all use the restroom when we are there. Closest place to stop to go to the bathroom is Target, about 1 mile away. Or perhaps they can have a lock box and you can access the bathroom key with your unit code or with a provided code, and then you can return the key back to the lock box. I'm sure there are many options but they refuse to make any changes to accommodate us for bathroom use when office is closed. I have seen quite a few weird things at this storage center, such as someone working on a vehicle and spray painting in their ground floor access unit, who also cussed me out one night. I asked him to stop paint spraying because it was getting onto my parked car that was parked in the loading zone. I called the office and they said they notified him that this isn't allowed. Not sure if he is still renting here but I sure hope not. Also have seen a car there seemingly overnight, it did not appear to be functional and it looked like someone was trying to fix the vehicle from their ground floor unit. I saw it in the same place two nights in a row with car parts and tools all over the ground. I did not see a person so I assume they were either in their unit or sleeping in the broken down car. Also another time, a man followed me in and didn't look like he entered an access code behind me. He followed me and parked near me. He didn't appear to go into any unit. I stayed in my car and called the security as it was after office hours and dark out. Not sure what happened with that. I believe I drove to another side of the premises and waited a while, then checked and he wasn't there, so then I finally went back to my unit. Another time, a man made fun of me for wanting to social distance during the pandemic in the elevator. I was on it first and he got on the elevator and I said is it safe for us to share the elevator? I assume he was an anti-Vaxxer as well. Overall I give this place 3 stars after 4+ years of being a renter. Thanks to the staff who helped when they could and thanks to the staff who helped me close out the storage. To the staff that were rude and passive aggressive, please go get some customer service knowledge. Thank you! read more

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Super clean and friendly. Conveniently located near major freeways. It's gated and has multiple security doors and gates.

First time renting a storage unit and Maxi made it really easy for us to find the perfect unit for our business !! Would definitely recommend . read more

Amazing customer service from Maxie. Super easy process booking and looking for the perfect size for our rental.

Glenda is amazing!! It took me maybe 20 minutes total to get everything done. I have used this location in the past and it was a great experience then which now brought me back ! Thank you Glenda ! read more

Maria is an exceptional associate they made it so easy for me to get my unit. They have great specials, secure, location and extreme easy access. I would highly recommend A1 storage for your storage needs. They are financially accommodating, and a very safe location. Bella :) read more

Great staff and worked with my accommodations ! If your looking for a friendly staff and nice storage place come here :) Thank you

Scams, lies, false ads, elevators broken, carts not available. That pretty much sums it up. The advertisement stated 5x10. The reservation confirmation showed 5x10. It also showed the correct unit number i received. Thus, it is not a mistake such as someone in the office gave me the wrong unit. This is not an indictment of the employees. Let's make that clear. It is about the company, so one can only assume it applies to ALL facilities. The unit was only 5x9. Big deal, huh? It is when you have a 7' couch and a 2 1/2' case you were planning to put behind it. Now, imagine my anger if I had unloaded only to discover this. But with an elevator you have no idea if it working or not, and the other elevator in the other building out of order, you never get the chance. Also, good luck finding a cart. Now, like any store, that might be because extremely lazy people can't bother return it, so you might go hunting all over the place and never find one. However, when there MIGHT be more.than one other person in the building and the place just opened, one would think they would go hunt down stray carts before opening. Even then, what is it? One cart for the entire building? Two, maybe? But on the deceptive advertising, no doubt at a minimum ever unit on that wall is not 10ft. So, ya, for that reason I will probably be visiting the City Attorney for a start. RESPONSE. In the big bold large type, it lists the dimensions which one is led to believe are the dimensions. I am going to be one thing, I am going to assume you never underestimate size, do you? If that case, your "overestimate" is deliberate, intentional, and obfuscating the truth. And no, I resigned the space, paying for it without ever having put a paper clip in it. Warning to prospective customers: don't just trust them, take a tape measure with you BEFORE you sign the appears. Better yet, go elsewhere. I've had multiple units on the east coast and west coast. This has never occurred before. read more

A-1 Self Storage - NOT 10 feet but 9 feet. - Self Storage Near Me - La Mesa, California

MARIA AND GLENDA ARE AMAZING ... easy walk through and explain everything perfectly.... They are pretty funny as well... but very professional! ... thank you read more

Glenda at the front desk was amazing! Very professional. She took the time to listen and answer my questions read more

A-1 Self Storage - 10x30 unit right on time, great promo price!!! - Self Storage Near Me - La Mesa, California

Went to this storage to look for a new storage. Met with Sarai and she was able to explain and answer all our questions. She is very knowledgeable and gave us all the information that we needed! We are now renting from this company :) read more

Great staff very friendly and well informed, happy to answer to answer all of my questions.

I did my research for storage units and it paid off. Great staff, clean units and a high level of security features. Easy payments system and a carefree experience. read more

Very clean and organized throughout the building. Maria was really helpful and enthusiastic to assist me and answer all my questions. Highly recommend! read more

Rent a unit was very easy. Come talk to the ladies in the office. Office hours are Sunday thru Saturday.

Great experience getting my self-storage today at A-1 with Rachel!! She was awesome with direction & info

Megan was super helpful and the storage unit will fit my needs perfectly. Thanks for all the help!

The front desk worker Rachel was awesome and showed us around to look at the units to make sure they would work best for us.

So far so good! Just moved in. Staff Very friendly and considerate! Clean and well maintained property! read more

Great customer service, they helped a lot. Easy process through and through. Cheap prices

This is our 2nd time using their storage unit. Still happy with service and rates. Very hospitable and I am grateful for the military rates.

Great service and clean location. Always happy here. Flexibility with terms is a plus too! read more

A-1 Self Storage - Sweet treats here! - Self Storage Near Me - La Mesa, California

Grace is awesome! She made a stressful time of us selling our home and purchasing a new home so much easier! We needed storage while we are in between homes and she assisted us with a smile and great customer service. Thank you thank you! Cat read more

Was an easy quick process renting a trailer. The young woman working, sorry I'm blanking on name, was very helpful in showing me their sizes and the unit itself before I decided to rent. I recommend this location. Safe and good part of town, not over run with homeless. read more

I went in there to see about getting a storage unit for an upcoming move. I was greeted by a very pleasant and professional woman named Pinky. She went over numerous options with me and also showed me several units for size. I have to say that this is a top notch operation! Customer service, professionalism, pleasantness.......i got it all from A-1! I also had the pleasure of meeting Grace who is the manager. She is also an absolute joy! If you are looking for a storage unit, look no further! A-1 is the best!!!!! read more

A-1 Self Storage - Self Storage Near Me - La Mesa, California

A-1 employee Megan was super helpful and nice in showing me their storage units. I highly recommend in renting their storage units cause they're clean , affordable, and spacious. read more

Grace was such a joy to work with. She was professional and informative. Her customer service is impeccable and considering this is the first time I've ever have to use a storage unit she made my experience a smooth and pleasant one. I came in on a weekend towards the end of the day and she was still happy to serve and help. She took her time in addressing all my concerns and questions and even followed up a couple days later. read more

Great service,clean & safe storage facility. Variety of sizes . Plus on storage supplies!