This place is great! The staff is super friendly and knowledgeable and the units are very clean and well lit. The security is good as the elevator and doors only give access to your level. I definitely recommend this location for storage. read more

This was my first time renting a storage unit. As a college student, I noticed that sometimes the quality of customer service from particular businesses will be compromised because of my age and the perceived attitude that may come attached to it (19 year olds = rude to anyone). However, my customer experience with A-1 Self Storage changed my perception in regards to that. They were very friendly and helpful when it came to any questions I had regarding payments or my contract and took the time to really insure my experience was better than I ever expected. Initially, I wasn't really looking to rent from this particular place-- I had just stopped in to buy boxes to move-out with from my nearby university. But once again, it was the customer service that really set them apart from the other storage places I was considering renting from. I also really appreciated how clean the grounds were from the elevators to the bathrooms, it was always very orderly and to me, that speaks a great amount of how the business is ran. The business hours suited me perfectly especially the early opening times and late closing time of 10pm. I was traveling out of town 5 hours away transitioning from moving my personal items from my previous house to my storage unit and I would always makes stops right when I got into LA at A-1 Storage-- I never had any problems on the grounds, going in and out as a single female in the early morning hours or late at night stopping by before going back to my city located 5 hours away. This including when I made restroom breaks in the middle of loading my items in my storage unit, it still felt safe and secure. The grounds are extremely secure and there are cameras everywhere. I highly recommend for all nearby university students that are attending an LA university but live out of town and would rather not move all their belongings back home from the summer to consider renting a storage unit especially from here. The rent was no more than a nice gym membership per month and they really accommodate when I moved out after 3 months financially wise (from June to September 1st) and allowed me to not be charged for the rest of September despite moving out the first week-ish. All of these aspects of A-1 Self-Storage really contributed to my overall experience and expectations established for any of my future storage needs which is why I'm giving this place a 5 star rating. :-) read more

Great location. Clean and secure storage facility. Very welcoming staff was able to get me the right storage room quickly.

Really excellent customer service by Evelyn. She showed me 2 units and explained the process clearly and precisely. Everything was fast & smooth. So far I'm very happy with choosing this location. read more

This was my first time renting a storage unit and i was very intimated by other locations but than i found this Facility. I was immediately greeted by Kevin who made me feel very welcomed and walked me step by step thru the renting process. I'm very pleased knowing my stuff will be safe with people like Kevin behind the scenes. This facility is new, clean, secure, reasonably priced and has great customer service. I highly recommend it! If you're looking for a storage unit look no further!!! read more

Overall, this place get high marks for the friendly service and extremely clean and secure locks for their storage units because they use a cylinder lock. Did I mention they give you one for free when you rent a unit? :) I do miss the Ikea size elevator and being able to park my car under the building next to an the elevator from my old storage company in SD. It would be nice if self storage companies have those large laundry basket like the ones they use in hotels to help load loose items that are in trash bags, framed artwork and fragile items like lamps. Other than that I'm really happy I picked this place. I feel that my belongings will be well protected until I find a place to move into. read more

Evelyn was so helpful and the moment we walked in she is ready to help. She noticed that we were struggling with the front entrance, so she helped us find a unit in the back, where it was quieter and easier to move in. She also answered all my questions and showed the unit to us to make sure we are satisfied with the unit. The storage was new, clean and secured. We feel safe to store the belongings there. Definitely recommended. read more

Great and clean faculty Excellent customer service and the location is very new do you feel your items will be save there Both Evelyn and Kevin is accommodation and knowledgeable read more

A-1 Self Storage - Self Storage Near Me - Alhambra, California

A-1 Self Storage is PERFECT. The whole facility is very clean and has excellent security. Kevin is very courteous, helpful, informative, and personable. He was very clear and thorough when explaining how the rental agreement works and was able to answer all of my questions with total confidence (it's so frustrating when customer service reps sound like they're guessing the answers to your questions!). Thanks, A-1!!! You've literally "taken a load off" my back !!! read more

So, first I would like to mention how great, polite and kind Kevin Everytime I have an opportunity to see him. I met Evelyn I believe once, she just seemed to want to get through paperwork and get me out. She wasn't rude or mean but I feel Kevin goes out of his way. So I have a storage here. I mean place is nice, clean and secure. I have the space abt 6 months..they sent me a letter informing me that prices would be going up, yet I am looking at internet and prices are not then same. Do I need to move out items and redo contract to get the new deal online? I need to follow up with them since they sent me information last month but with family and holidays I had forgotten, but when I was working on bills I remembered. I have to find out why new move ins are lower than the regular. Follow up: I wanted to share that as soon as customer service saw my review they reached out. I spoke to gentleman name Brian. Who was very considerate and he explained situation and helped me out. I extremely satisfied that the company values my patronage and wanted to feel at ease. Thank you. read more

Kevin Costner was fantastic help as we are moving. He really went above and beyond for us. Thanks Kevin

I was very pleased with the service Nichole gave me. Very helpful and and explained everything very well. Facility was very clean.

We had a fantastic experience with this A-1 Self Storage facility. The building is extremely well maintained, safe and climate controlled, and the elevators and dollies make moving in/out a breeze. The staff is also great and made the entire moving process simple, effective, and pleasant. Big thanks to Kevin and the rest of the team! read more

Kevin was fantastic! He was so friendly and accommodating and full of knowledge that I didn't feel the need to wait and rented the space right away. Great job Kevin! read more

Very clean and secured. I don't have to worry about anyone braking in. I like the fact you need a security code to in the Units. And they have cameras. The staff there are amazing. read more

I transferred from a storage facility to this location and it has been great. This location is clean, accessible hours, has protected units with keypad entry and very nice staff. I am really pleased with this facility! I feel safe coming to the facility and feel safe that my items will remain secure. The only downfall is parking availability; however, I have always been able to get in-- whether to access or move in items-- whenever I needed to. read more

Clean, professional facility. Friendly, helpful staff.

The moment I stepped onto their property and saw the type of security they had there I instantly knew that I wanted to leave my old storage which was an old lack of security over-charging storage place down the road.. Evelyn and Kevin has this comfortable friendly aura around them that you can feel like you can trust them and they were going to be straightforward with you about their units. They were completely professional on every questions I had and tried their best to accommodate to any storage related request you had like trunk rentals etc. I'm truly impressed with the amount of security they have surrounding everything but the amount of times you gotta punch in your code to get in the door then for the elevator is a bit tiring but it's worth it for your safety and it helps you remember your code a lot faster. Their units are at much cheaper price and bigger than most from other storages in the area, I truly feel my stuff is safe and secured there. I'm a fan that their access time is up until like 10 I think which longer than most but the alarm sound is annoying times. read more

My family had to store all of our household belongings during a recent total renovation of our home. The staff was very helpful and efficient. The facility is well lit and feels safe. I highly recommend using this site if you need to store anything! read more

Awesome facility. Brand spanking new. So new that Google Earth still shows just the unfinished superstructure. When I got out of my vehicle I could still smell the exterior paint. The manager Evelyn was very helpful and polite explaining everything in detail. Everything is spotless, even the unit itself. When I say spotless I'm talking hospital clean. The rates are very reasonable. In fact they are at least 30% below two older nearby competitors on Mission Rd. I don't think you will find a better rate at any facility in the San Gabriel Valley area. You certainly won't find one as clean and shiny. They have excellent security. Video cameras everywhere with dozens of feeds on display behind the counter. I didn't count them, but there looked to be at least 30+ feeds. The facility is located in a nice low crime area to boot. If you need help loading or unloading they are just a few blocks away from a Home Depot where Day Laborers are always readily available at reasonable rates. Big bonus for me is that it's less than 10 minutes from my home. I think I won the storage lottery this time around. If you are in need of storage you really need to check this place out. Their current special is the first months rent is FREE. Not 50% off. Not $1, but completely FREE! You like FREE right? So give them a call now or visit and reserve or rent online at http://www.a1storage.com/ Sorry if I sound like a paid promotion. I'm not. It's just that if I'm happy and satisfied enough to write a positive review then I'm going all out. I can go the other way too. If I'm not satisfied? You really don't want to be on the other side of that review! Let me be clear. The 5 stars are not just for the facility. They are also for Evelyn the manager. She provided perfect customer service that went above and beyond my expectations. What is perfect customer service in my opinion? She greeted me immediately as soon as I walked through the door. She did so with energy, enthusiasm and a genuine smile. She answered all my questions and explained my options without hesitation. She even showed me several options to choose from within my criteria. She didn't reference anything to answer any question I had. She knew the answers. When I called back after renting with a few additional questions she was just as perfect. Overall she gave me the impression she loves her job and was happy. Her performance certainly made me believe that to be true. I have 20 years of customer service experience myself, so I can tell when someone is being genuine or just an actor. Evelyn was definitely being genuine. If I needed a store or facility manager I would try and steal her away from you. read more

The location worked well for me. Super clean and comfortable. The staff was always really friendly and helpful. The price was good, too, although they just raised their rates for March 2016. Probably because they don't need as much new business. read more

We had to store some things from an estate for several months. Everyone at A-1 was great. The place is always clean and secure. Access is easy. Two thumbs up. If you are looking for a place for your stuff, you can't go wrong here. read more

This place was great! Very helpful and not stingy with their coffee. The storage was under my grandmas name, she's needed to end her commitment with them because she is moving out of state and the staff were very helpful and made the whole process super easy read more

We just moved here from NY and needed a place to store our stuff while we get settled. They had a great deal going on. Renting a unit is super easy. No contract. No hidden fees! Storage opens at 6Am which is earlier Than most storage in the area. Carts are available for use and if you go thru Yelp you can get 3 boxes for free!! We've only been here a few days, but I will update after we've been there a while. read more

This is the best storage service I have used! I've had to use them twice; once for a short period and the other for about a year... It's so convenient, well kept and clean, and the staff is so friendly and helpful. On my last move I left behind a golf club and they were kind enough to hold it for me so it wouldn't be tossed. Kevin always greets everyone with a smile and I see how helpful he is with everyone! read more

Melissa was very helpful. She made the process go by smoothly. I visited several other storage places but this location and Melissa were best. Very professional. read more

The storage warehouse itself is secure, clean and spacious enough to gather big bulky items to move around. Kevin the main manager is super helpful and works with you. a good tip would be to get things done around the mornings during the week, as it gets packed with procrastinators at the end of the weekend. read more

Kevin and Evelyn are really nice and professional! I highly recommend this place!

Just loved it. The best around the neighborhood in everything, new building, best business hours to get in n out, best price. We checked every storage facilities around the neighbor but nothing even close as good. Totally recommended. read more

When they told me my unit was on the second floor accessible by elevator I was worried. But for nothing, because the elevator was no different than just an extra few feet of hallway. My unit was clean and secure as was the entire facility, the staff was extremely kind and helpful, the cost was a great value at a discount, the move in and out were smooth. If I need storage again I will be using this place. Way to go, A-1 Self Storage Alhambra! read more

Got a space here last month. Only stayed a month but it was a relief to have space. Found rates to be better than other storage places nearby. Service was very good, spaces air conditioned and clean. Felt very secure. read more

I highly recommend A1 Storage in Alhambra. First of all for the excellent customer service our family received from employee Kevin From July 2015 until February 2016. Because of your employee Kevin's outstanding customer service who went above and beyond! Kevin was very professional, he explained everything thoroughly , and was very helpful, happy, and kind. That's what customer service is all about! Therefore it's my pleasure to return and to recommend to all my family and friends A-1 Storage is the best!! read more

I had an awesome experience at A-1. The facilities are new, clean and provided everything I needed. The staff are professional and very efficient. It took about 15 minutes from start to finish to rent the unit. The amount of paperwork was way less than their competitors. Much more high tech in how they operate. I'm very happy to have discovered them. read more

I've been renting at this location "Alhambra" since they open and received a great service from both Kevin and Evelyn. They've always been very professional and courteous including helpful suggestions according to the needs I had on switching units. The building, restrooms, halls clean all the time, lighting and even floor dolly available to facilitate the moving in and out of my stuff. Sadly I have to leave these premises but I really had a great experience here. I greatly recommend this storage facility to everyone. thank you again. Rick. read more

I used to use the Public storage in San Gabriel, then A1 opened up close by, and I checked it out. So happy I did! Evelyn and Kevin are very friendly and informative! They also keep the location very clean, you rarely see trash on the floor. All the other storage renters are very curtious too. The restrooms are clean! There is 24hour surveillance and gated code entry points everywhere. I feel comfortable about storing my stuff there. Definitely recommend. They are also cheaper than Public Storage! Happy to move my extra stuff here! read more

Wow! Talk about great service! Evelyn and Kevin went way above and beyond to help me. I haven't seen service like this since the 1950's. You know the service station scene in Back to the Future? Well that's what it feels like dealing with Evelyn and Kevin. Note to management: You need to do whatever you can to hang on to these two as long as possible. On top of great service the facility is extremely clean, very secure, and even has bathrooms with coded entry on each floor. I was also lucky enough to get their FREE moving van for my short haul move. And to top it off, the rental rates are no higher than those of far inferior storage facilities in the area. 5 stars? Heck, I'd give 'em 10 stars if I could. Ken Simmons South Pasadena read more

Brand spanking new state of the art facility with an awesome staff. Kevin is definitely a customer service expert! Worth your time to come in and a safe and secure facility read more

My first time using a storage unit and we had a quick move and needed a good option fast. The experience has been outstanding overall. The employees are all very friendly, helpful and professional. The unit is very clean and easy to access and the pricing was competitive. Thank you A1 Storage! read more

I would like to start by thanking the staff at A1 storage for assisting me in the easy transition of moving one storage to another . They were prompt and efficient when dealing with my request!! The facility is brand new completely outfitted for maximum security. I enjoy that this facility was well built and fresh and maintained in the fashion they have expressed so far. I recommend this place for anyone who cares to keep their property safe and clean. read more

Truly recommend this business for their customer service, accessibility to the storage, and security services. Will use in the future if needed. The gentleman in the office is very helpful and polite. Appreciated the excellent service. read more