Excellent place to take family out. I have been there with family so many times. We like the environment. The food so far is good. Every time we go there I order something different. Some servers are attentive others are not. read more

This is a really great location. I didn't feel well so my Husband ate alone. I had our waitress Kelsey to pack my food up with my son's food for take out. My husband had ribs, broccoli, rice, side salad and fries that he didn't eat. My son had the same that we had for take out. I ordered baked shrimp and cod fish that I may eat for later. My husband said the food was really great, so I can put 5 stars up for the waitress, food and the hospitality. We will start coming to this location since it's much better then the ones my family and I have been too. read more

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Great bartending. Awesome food. Great service. We always come here. Great local place. Hang out at the bar. Really good appetizers. Good local place. read more

I just knew I could always count on my potato skins from 99. Very disappointed to see that have been removed from the menu. read more

99 Restaurants - American Near Me - Springfield, Massachusetts

They made it right when I complained about my steak tips. Well done 99. Very professional. Will definitely return. The five dollar house margaritas are tasty. Excellent service. read more

Worst experience here today. We parked out front in the space that had no sign. The other were clearly marked for takeout. Soon as we walked in a Middle Aged woman very snotty asked if we parked out there and I said yes. She said it's only for takeout and you can't park there. But it's the way she said it that shocked me. I replied well I'm not moving as it's not marked. She said it's clearly marked on the ground! I attached a picture of our vehicle in the spot not marked. So this miserable human sat us down. We waited a bit for a server and we're ready to order when she finally came. Food came out pretty fast. My meal sucked. It was the new shrimp tacos. I should have taken a pic as it was sad and way too much sauce. I would've complained but she never came back after we got our food. We watched her literally avoid us and go to 2 other tables near us each twice! Finally my husband said this is absolutely ridiculous and got up to tell her we just want our check! My son wanted desert but at this time we just wanted to leave. Finally she comes over and says sorry I've just been running around. I just shook my head thinking yes that's your job and you could have checked in with us 4 times like the table next to us! I was a server and I understand stuff happens but this was crazy! We were purposely ignored. I don't think I've ever left under a 20% tip in my life until today. Please Train your employees how to speak to customers without a snotty rude tone and to checkin after the meal is served. read more

99 Restaurants - Our parking spot that had no sign on the ground . - American Near Me - Springfield, Massachusetts

We had the worst experience in a restaurant at 99 on Friday. We called ahead we had a table the restaurant was really not busy. The waitress Was pleasant and took our drink order and then Returned with the drinks. She took our order and disappeared.About 20 minutes later someone came from the kitchen and brought us salads . 10 minutes later, Someone came from the kitchen and brought my brother his dinner but disappeared before seeing if we had our dinners or asked if he needed anything.and then as soon . She did not ask my brother if they wanted anything else, salt pepper or any more drinks. We never saw the waitress again. My mother and I sat there without our dinner and I had to make great pains to flag down any person in that building to come to our table. The waitress returned and said she didn't hear that we had ordered any other food even though we were just had side salads in front of us. She asked us if we wanted her to make something then and we said no but we wanted something to drink, she turned around anyway and left. We waited more time for her to return and she never did by this time my brother finished his dinner I was so Thursday night 92-year-old mother didn't even have a glass of water. I actually had to call the front desk to ask someone to send a waitress to our table. So we did get two glasses of water. Then the waitress did show up to say that the manager was taking my brothers meal off the bill but then again turned away without clearing the plates or asking us if we wanted anything else. She brought the bill we paid and we left and the table still had all the dishes there. I tried to speak to someone at the front desk and she minimized it saying that she had a lot of parties there but they really were not. We felt Completely unwelcome there. Don't waste your time there is no concern for customer service and they allow untrained staff To wait on customers when she should have been in the kitchen probably making french fries. read more

99 Restaurants - Dish is still on the table despite the meal been paid for and completed. - American Near Me - Springfield, Massachusetts

I've been enjoying the East Longmeadow 99 for several years. We always sit at the bar where M&M and Michelle provide friendly smiles and wonderful service. They are the reason we continue to go there. Thank you ladies for your special kind of caring and service. read more

I have not been to this place in a while now My experience today was just not as expected from previous experience . Food wasn't that great all tho it did not taste bad waitress didn't mess up orders so that was good but did take a while just to bring the check and charge me . Not bad place but not great either . Food didnt look well plated everything looked like it was just thrown on the plate and thats it read more

I never write reviews but this one was well deserved, our server Stephen was frickin awesome, and even though we came in close to closing time everyone was happy to serve us, and the food was bomb props to everyone working there and the great atmosphere they created read more

I've eaten at many 99 restaurants throughout Massachusetts, this one in particular is the worse... The management is lacking at this restaurant and it shows! Get your stuff together Team99 read more

The worst prime rib I've ever eaten. Ordered it to go last Friday for lunch. Overcooked and extremely tuff. Two bites and in the trash. They used to be half way decent. Won't waste my money again. read more

The best run 99. John is an awesome server. Heck of a guy too! Ask to sit in his section!

I got takeout with my son here the other day. The service was fast and the man that I dealt with was very competent and pleasant. I've always been a fan of the 99 and time after time I go there and get what I need. Thanks! read more

This was my first time eating there. This restaurant was recommended to my wife and me by my sister-in-law. It was very clean and the food was delicious. The kindness and friendliness of our waitress was absolutely contagious. It, also, has a very family friendly atmosphere; can't wait to visit again. Enjoy the photos which, actually, look like an advertising brochure. My wife is a professional photographer, so she felt impelled to memorialize the moment. :-) Thank you for your hospitality. read more

99 Restaurants - These photos were created by Su-Ssu Yeh. She can be contacted at Sussuyehphotography@gmail.com - American Near Me - Springfield, Massachusetts

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I love the 99. I've never had a bad meal. There is quite a variety of food. The wait staff always pleasant and knowledgeable.

What a really bad customer service business this restaurant is . The manger and staff doesn't care. Waited over 45 mins to get food and then we're told they were short handed . DO NOT GO IN HERE unless you want to be disappointed. read more

The Liberty Plaza 99 will get the highest review from me, because it is consistently excellent. Great service, drinks, and menu. The food is cooked to order, always hot and delicious! There are so many regulars that I can hear the Cheers theme song as I walk through the door. read more

Of all the 99 locations I have visited, this one was top of the heap! The food was very fresh and tasteful. The lobster roll was good, could have eaten another one if we hadn't stuffed ourselves on those delicious potatoe skins, and I'm not a skins fan at all. Highly recommend this location. I will be back read more

Great regulars, great communal atmosphere, and in general a lot of fun. Food is quite good, good beer on tap (domestic and local, including BBC). Staff is excellent and fun, and Thursday night trivia is also a lot of fun. Overall, a great experience. read more

Visited on a Saturday with a party of nine for a pre Christmas get together with family. I have been wanting to try chicken pot pie for some time after many visits to various other 99 restaurants in the western mass area and finally ordered it. Pot pie was very good. It had plenty of tender chicken along with the usual pot pie ingredients mixed in. The pie was very good size, enough for two people and i might add that the crust which i think is the most important part was scrumptious. Rest of party ordered various meals, smothered tips, burgers, salads and also vegan dishes. There were no complaints at all and service was good. read more

We've been coming here after redsox wins and getting free kids meals ! It's been pretty rare but the food is great and the kids love it too.

This is our go to family dinner place - they know us for sure as we generally come here once a week. We have a few favorite servers like John, Deanna and a few others. All are great - you won't go wrong for consistency in the food, too. From our experience, the kitchen is really great on Friday nights! read more

Of all the 99 locations I have been to this place is hands down the best. Great apps, salads and entries. Portion wise I'm always walking out with tomorrow's lunch. We always sit at the bar because the bar staff is friendly, professional and make a good drink. One disappointment I have is the very limited selection of beer on tap. Not a imported beer to be had but hey, I'll live. read more

Best service in awhile (thanks Tom!!). The sweet potato crusted cod was absolutely amazing, among everything else. Steak cooked to perfection. read more

It's a shame I need to give Springfield Liberty street Ninety Nine a one star reveiw. My Husband and I are loyal frequent visitors of the Ninety Nine!. Visiting everyweekend. Sometimes 2 or 3 times a week. After several disappointing visits at the Memorial Drive Chicopee, Ma. Location we decided to try the NinetyNine on Liberty Street in Springfield. We have been very pleased with each visit ! We know all the wait staff from going so much and everything has been very good until tonight!): After a long exhausting day at work I decided to. Stop at The 99 liberty street spfld. For dinner. I was starving since I hadn't eaten all day! I ordered something differant then what I normally get . I had ordered the salmon because I had it a few days ago at 99 in Westspringfield and it was awesome!! Well it came out and it looked terrible!! I took a bite and it was so dried out it tasted like it was microwaved !! So I returned it for what I always get something I can't go wrong with. After waiting and waiting and waiting sipping on my wine while I wait out comes my lobster roll! OMG ! It was a joke! Honestly a joke! I should have taken a picture! Awful! 3 tiny prices of lobster meat in a pretty empty hotdog roll! Meanwhile the next table gets a lobster roll that looks like its supposed to look! Loaded with lobster meat' I was so upset! Meanwhile the Mgr. who is the WORST Mgr. ever!!! Comes over and tells me the State Law says I have to pay for my wine but I don't have to pay for my food!! Well no kidding!!! I didn't eat any of it!!! Awful !! Never ever again! I'm done with 99! This Mgr. used to be at Memorial drive Chicopee location . They moved him to Springfield . I had called Corporate about him when he was at Chicopee location. They must have just promoted him to Springfield ! Smart! read more

This restaurant was where I had my first date with my boyfriend about 14 years ago. I have always come back. Such friendly wonderful wait staff and alwas a pleasant hostess. Food has always been great. I love this restaurant!!!! read more

Been there many times and every time was terrible...service was so slow with barely anyone there. They tried selling me a $9 special which barely had anything in the wrap and 6 french fries. Where's the management? I will never return. Sorry. read more

my girlfriend and i always have great experiences when we are here, the waiters/waitresses are all so friendly, but our best waitress by far was Catherine, so if you go ask if shes working. the food is always hot and the beer is always ice cold, i would recommend this particular 99 restaurant over most that i have been to. read more

I/we LOVE this restaurant. The prices are right, the ambiance is amazing and the service is always great. Whether it's lunch, dinner or just a drink and appetizer...you won't regret it. read more

NEVER go to the Westfield 99! Food was good worst service I've ever had!! The manager was extremely rude when we told him about our horrible service, the waitress took away the desert when we weren't even finished. I work in the restruant business so I know how it can get but never have I ever seen a manager treat the guest at a restaurant like that I'm appalled and will never go back! read more