Purchased natural-material shade for window above kitchen sink. Advised 3Day blinds I was not happy with wrinkle/crease running diagonally across blind and request they fix or replace. Company denied request stating wrinkle was "natural" and added to the beauty of the shade. Not in my view. Attention drawn to crease immediately detracting from beauty. What do you think? read more

3 Day Blinds - 3Day Blinds kitchen shade. - Shades & Blinds Near Me

I feel duped and I wish I could rate it a zero. i had shutters installed during the summer and they mismeasured. I had to chase them down to get the shutters reordered and have my credit card company threaten to reverse my transaction. They claimed they had reordered the shutters and they would be in before Thanksgiving. I have contacted they a couple of times, but complete silence. I'm calling my credit card company today and I'll hire someone else to replace the shutters that do not fit properly. This could have be solved by a good customer service department who stayed in touch with the customer--now it's been a ton of work and worry on my end. The company asked me to direct message, which I cannot figure out how to do--I guess answering my emails and phone calls was too much work. I read through other reviews and read that someone else had the same woman sell the blinds and experience the exact same problem. Mismeasurement, poor customer service and time wasted in trying to chase them. read more

3 Day Blinds - Shades & Blinds Near Me

The one star is for my designer who was great - everything else after that initial meeting has been a disaster. I ordered my drapes from Smith and Noble which has now been taken over by 3 day blinds. You cannot currently book installations. You have to give the scheduler a few options that work for you, and then wait for the install department to confirm your choice. I have been waiting for 10 days for someone to confirm my appointment and despite numerous follow up calls, I have not made any progress. I was told during one of these calls that There are currently no installers that work the area to hang the blinds up. No-one is able to help, and management don't return calls. read more

They installed the vertical blinds they were great but the horizontal blinds were measured wrong with the valance and I've contacted them at least 4 times and they said that they would order a new one. Never did or heard from again but they were quick to take my money and the installer (Javier) said that the job was complete. read more

Do not use this overpriced company who does not value their customer. I bought $13,000 in blinds and they are as cheaply made as dollar store products. They over hang my actual windows and they refuse to acknowledge any of it. They kept my credit card on file and charged me without notification and final approval of my products. Would never recommend! Wish I could give a zero rating read more

I'll keep this short, but I ordered shutters back in August and still don't have it installed. Nobody will call or email me back. This might be the worst customer service I have experienced of all time and that is saying something. read more

Faye DeCeares is our home consultant. She is professional and brought many samples . She helped with the perfect selection for our windows. The color and fit are exactly what we wanted. Installer was equally professional too . Faye was kind with our 2 dogs also . My husband loves the black out shades . We appreciate 3 day blinds and all their people we dealt with . We highly recommend them . Thank you . read more

Please go to Home Depot or Lowes. Anywhere but here. Lori St. Clair was my rep for 3 Day Blinds. She showed up on time. Her job was to sell and measure. She didn't get on a ladder and even had my boyfriend hold the measuring tape for her. He's nice and helped, but the ask was inappropriate. 1 month later, the shades came. Surprise, surprise! Measurements were wrong. Shades did not fit. 1 was completely missing. I made MANY calls and nothing was done. I called my credit card company to refute the charges and within 48 hours they called ME back! The contract you sign with them locks you in. You owe them money no matter what. If they screw up, they get to make it right. But it didn't say they had to do it in a timely manner. This is why they don't care. Yeah, I read the rules but didn't think shades would be such an ordeal. I stopped talking to them via phone because I wanted written documentation of their ineptitude. 30+ emails and 3 months later, I finally got what I ordered. If I didn't have all the emails, my credit card company wouldn't have taken the action they did. In one email, they promised to refund me $x for the hassel. Then on another email, they tried to decrease the refund. They are shady - pun intended! Lori St. Clair never responded. After they get their commission, they no longer care. Please don't go through what I did. It wasn't worth my time and sanity. *See below for example of their canned response that their bots send. I've gotten this response many times. They really don't care about customer experience* read more

I received wonderful service from 3 Day Blinds. My designer, Faye DeCesaris was wonderful and helped me pick out the perfect blinds. She has great taste and knowledge! Installation was smooth. Very happy and I would use them again! read more

Stay away from 3Day Blinds!!!!. We spent $10,000 on blinds in December 2021. Immediately following the installation, we let them know that some blinds did not work. A couple were repaired but two still do not work and the installer said he would place the correction order, which he never did. 12+ months after, I am still begging them to come out and correct the problem. Every time I call, I speak with a different customer service agent who promises to help but I never hear from them. I am now being bounced around and being told by Madyson H. that I am not the only client they service. Wow!!!! Update - I was contacted soon after I posted this review and 3 Day Blinds is working with me towards a speedy resolution. Thanks 3 Day Blinds for quick response. read more

We had three day blinds come out to estimate a custom job (multiple shutters and some skylights). The woman who came out was great and very knowledgeable - excellent sales person. She sent us a quote - after seeing the other reviews here we decided to get a couple more. Both other quotes came in 40% cheaper (before any negotiation!). They also had said that our custom shutters were two months out - they quoted a company from China, Norman blinds - one of the other companies that quoted us the same brand and was honest told us they were 6 months out. Stay away at all costs - there are some good companies in that space and they are not it. read more

I have had them out to fix things 4 times. the strings tangle on the backs of the blinds so that they cannot be lowered. there are no kids in my household-only 2 adults that raise them in the morning and lower in the evening. Not sure what causes this. On my larger blind a part needed to be replaced. When I raised the blind it would not stay up. I was told it reacts differently to different people. These are Roman Shades. I wasn't told that these are (probably) the bottom of the line shades at time of purchase. The sales person was all about selling and I wouldn't care if I ever saw her again. I will say that the people that come to my home for repairs are polite and on time. I'm getting g to know them well. Save yourself some aggravation and don't use 3 day blinds read more

Took my broken shade on Sept 24th. Returned without all parts and took back. It's now December 15th and I still don't have the shade back. No communication of status and no return callback when I call. Next step may be smalls claims court. After message sent and again contacting 3day blinds, they referred me back to their installation company PenRod Installations. My opinion is that I shouldn't have to chase down installers representing the company. Although 3 Day Blinds is not the original owner of purchase (Bankrupt Eddie Zs), the manufacturer has partnered with them to handle these issues. It's a shame cause I need more blinds for my upstairs windows and was seeing how they reacted to this issue. Sadly, they will not be an option I will be looking at. read more

So we had an issue with our blinds and was told we would receive a callback and never did!

Absolute most unreliable , non communicative company & bait & switch company. Do not use them. They took my money , never followed up & they were 1.5 months over due in the installation w/no notice , no one called me to key me know & when I called them they said oh well you're under contract. After spending 1 hour choosing colors the rep called me the next day to tell me that fabric & color was no longer available read more

It's been a journey! . I ordered bamboo blinds for our master bedroom. One shade was not functional from day one. A second one failed shortly thereafter. I have had my replacement dates changed repeatedly. So, although they are beautiful, the customer service is not good. read more

Install was incorrect on 7/8/2023. I did not sign for install yet I was charged the balance for the blinds. Was promised remeasure and expedited remake. installer came and remeasured on 8/2. Talked with 2 case managers. Last one told me I would receive call back by Friday. Installer never turned in measurements. No call. I called this morning and was told he wasn't available. He should call me by tomorrow. When asked what can I do with 3 Day Blinds if he doesn't call tomorrow. I was told to call again and give them 48 hours to get back to me. This has been terrible. I am contacting my credit card company and going down that rabbit hole now. The canned response to this post is the same as what is sent to all. If the post was read, I have been calling and trying to get someone to help me. I have given all my information to them multiple times. read more

If you do business with 3 Day Blinds there is a high likelihood that you will have problems. This company plays good cop/bad cop with their 3 party subcontractor. They are a nightmare company to work with if you have issues that are their fault. They will promise you every thing, and once they have you under contract and billed, they will not honor anything they said they would. You can go with the good reviews if you wish, but I would look at the bad reviews. It's a solid yellow line with dozens of complaints They all ring true from my own experience with 3 Day Blinds. And don't believe the replies from "Customer Service T" that responds to all of the bad reviews. It's just damage control. Customer Service T asks you to get in contact but never gives a way to do that. Which would be right on brand with how this company operates. Save yourself the headache and money loss. Go with anyone else but 3 Day Blinds. read more

I ordered my shades in August. They came to take measurements within a week and the installation happened a week later. The installation guy said that one of the motors was broken and to not touch that shade while they order a new part. That part took two weeks to arrive and when that installation person came, they said there was no problem with the existing motor, they just didn't know how to set the end point properly. Wonderful, spent several weeks with my main window shade down. Now, I've had various issues throughout the last few months. Customer service hours are tight and the agents are not always the most knowledge. The app has never properly worked and sometimes the remotes don't work either. These products are unreliable. Make sure to negotiate the price. I thought I was getting a good deal when I negotiated, but it was still double the price of competitors. I shrugged it off at the time thinking this would be quality and installed quickly. I was wrong. The price point does not match the quality of level of service. Do not recommend read more

The blinds look ok, but are nothing special. They are not transparent about fees and 1/3 of the cost of our project was installation, boxing fees, admin fees? I feel taken advantage of. Wanted to get the job done with limited time and now see how ridiculous the pricing was. I'd recommend using someone else. read more

Your salesperson suggested the wrong blinds that would NEVER work for our window; your company measured wrong; and your installer didn't do a good job. Absolutely awful experience. And getting these things fixed has been impossible. I've been reaching out daily. Your salesperson admit to me she screwed up and it has still been impossible to fix. Now I don't have proper blinds for my new house. So disappointed....and I'll be sure to let all my friends know to avoid!!! I can't seem to get the situation rectified so maybe posting a review will finally get 3 Day Blinds to fix it- Order 1251188. read more

Faye DeCesaris met with us to design a covering for a new door. She immediately understood our requirements. The shade is precisely what we needed. It fits perfectly We highly recommend Faye and 3 Day Blinds. read more

Faye Decesaris was our salesperson. She was so pleasant and caring for our needs. She took so much time with us making sure we knew and saw all our options. Great quality shutters that my wife has wanted for years. Thank you Faye and 3 day blinds. You will not beat their prices, everyone else was almost 1/2 more money. read more

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Literally one of the worst experiences I've had, bought new blinds and went with this company because they spoke to their high quality product and care and I couldn't be more disappointed. I had a specific associate from their company come out and measure and 2 of the blinds I ordered were completely wrong and couldn't be used, I was also missing outdoor mounting brackets. They've not issued a refund yet for their mistakes and it's taking forever to get the issue resolved, I should be able to get blinds up and completed in less then a month but not with this company. Every time you call them you can a different service agent who gives you a different answer to your question, could not recommend them less! The shades aren't even high quality like they say...so disappointed, would've been better off going with someone else or even Home Depot... much cheaper and better service read more

Stay far away!!!!!! First, let's talk about the dishonest document they sent me with my purported signature on it. After I complained and said I wanted the product removed by email at 11:39 am - the same day the blinds were installed -- the salesperson sent me a document at 2:54 pm showing that I had accepted the product with my signature attached! Let that sink in. Before receiving the document, she assured me via email twice that she was passing my concern to customer care (quote: "I emailed customer care and reported your complaint. Someone from customer care will contact you directly.") I called customer care, told them my issue and said I wanted a refund, and then was disconnected. I couldn't get through the rest of the day. Today, the day after the blinds were installed, I finally got through and was told that no case had been opened and nothing had been reported. One item related to the blinds was a very cheap white plastic pull on a white string covered with cheap plastic beads. I was not shown any of this before I purchased the blinds. The top of the installation is haphazard and doesn't meet the wall; the blind material in the top casing cuts off before the end. Customer care said I signed a contract and they would not remove the product or give me a refund. I asked them what recourse a customer had if they had sold a shoddy product or did a poor installation, and they kept repeating I could have canceled the contract three days after I signed it. I repeat: There is zero recourse for bad work. The biggest source of outrage, on top of the crappy product, the lack of recourse, the failure to timely register my complaint, the disconnection of my call -- all bad, but the biggest source was sending me a document with my signature on it indicating my acceptance after I complained and asked 3 day blinds to remove their product. They falsified a document! Oh -- they quoted me $3,500. I came back and said I was ready to go and they told me the price was now $4,700. When I said I couldn't do that, magically they dropped the price back to the original in 15 minutes. The is only the second review I have ever written. The first one was glowing. STAY AWAY. By the way - I wrote this entire review while I am on hold with the company. read more

I like the blinds I ordered. the install was good although all three blinds did not operate in sync. The problem is with their customer service. I am in need of a repair. my initial call to the service company was made 3 days ago and to date I have had no response. In speaking with the customer service dept at Three Day Blinds I was told they would call me in five days to schedule an appointment. So it will have taken 8 days just to SCHEDULE an appointment. Anyone's guess how long it will be before they will make it here to do the repair. SO disappointed with Three Day Blinds. read more

I purchased custom shutters for 2 very large windows and love them!! The service and communication from the sales consultant, placing the order and installation was seamless . I was pleasantly surprised when my shutters were in 6 weeks earlier than promised. They are beautiful and fit perfectly. Very happy customer here. read more

We are very pleased with our new blinds. They came very quickly and were professionally installed. Our consultant Faye was such a help to us with our selecting of window coverings and color decisions. I highly recommend Faye! read more

Terrible warranty! DO NOT BUY THIS BRAND! they only offer 1yr warranty and the product craps out after 1yr. Service team is bad in handling customer feedback and do not offer any real help. They told us to go to third party services to get 3day blinds fixed. read more

3 Day Blinds! :) Should be called 30 plus day blinds. Everything looks good but I waited forever.

Our experience with with Faye DeCesaris was great. She was very knowledgeable, professional and helpful in making our decisions. I would recommend her to anyone. read more

I highly recommend Faye DeCesaris to help in deciding window treatments for your home. She was thorough and asked all the right questions to make our decision easy. Installation was quick and to our liking. read more

They said, "We can come out today at 2 to measure and begin and estimate." I said, "Good." They did not come. They did not call me. They did not pick up when I called them. read more

We paid $2,000 for blinds in 2021. They have broken twice already and not because we aren't careful with them. They also always look unbalanced when raising them. Not good quality at all for the money we paid. The first time I called for repair they took our blinds away for several weeks. read more

They installed some ugly curtains that cost a lot of money, they looked good in the pictures they showed, but the real thing looks like it costs 25 bucks from amazon. The installer also ripped out drywall when removing the older curtains. The curtains they installed started coming apart after about 1 year, the hooks that go on the rod are so flimsy and cheap and around 10 of them popped out. I tried calling them for service but no one answers the phone. I tried email support and got a response but no followup to set up an appointment. read more

Had 3 day blinds come to my house today and loved the salesman but he pushed to get the deal sold without telling me that they charge you $825 to ship the blinds here from California. Who would pay that? read more

WARNING.!. Do not do business with this company. They prey on the elderLu and charge full price even if customer does not have services and/or product installed!.! They stated, "They do not care about customer THEY JUST IN BUSINESS FOR MONEY." DO NOT DO BUSINESS WITH THIS COMPANY read more

3day blinds has a lot of variations and customizable options for window treatments. Our designer Faye was great and patient. She spent a lot of time helping us to make a decision and her insight was very helpful. We received our vertical blinds & roman shade as promised, slightly earlier than the estimated date. The installer was great as well, worked quickly and cleaned up. My only gripe is the cost & hope the value matches and lasts in the long run. read more

Man to deal with a company who is rude, and never communicate correct prices is very disturbing

This is the worst. My shade from 3 day blinds broke and I called for repair service 5 times. The first call they were very quick to take my money for the service call. I have never received a call back from the installer or customer service. Horcher installation is the company that needs to schedule when they come out. I recall having issues with the installation when I purchased the blinds. Why do they still use them is beyond me. I want my money back and I will take my business elsewhere. I would never recommend this company read more