I would give zero stars if I could. DO NOT USE THIS COMPANY!…read moreSave the frustration (and a ton of money) and go to The Home Depot. Terrible customer service on every level. We paid for our shades and installation on 5/3/25, today is 8/8/25 and the install is yet to be completed, and they can't find time to fit us in until the end of September. Measurements taken by their employee were ignored when making the shades. I have been asked to miss work 4 times for in home appointments, 2 additional then needed (at this point), because of their mistakes. After having an installer who could not finish the install at the first appointment we waited 6 weeks for another appointment and they sent an installer in training, by himself, who did not have the necessary skills to finish the install either, knowing full well what was necessary for the appointment, ridiculous. Now waiting another 6 weeks. Shelly has ZERO concept of customer service, multiple times telling us that delayed responses were because the display room was busy. In other words, a customer who has paid multiple thousands of dollars with them is not important enough to take 5 minutes to respond to an email. ABSOLUTELY HORRIBLE

i had a black out shade installed. It took 6 weeks to get installed. It was installed incorrectly…read moreso light is coming in one side more than another and also he bottom is not level. It took forever to get a service appointment to fix this and I have to wait another 6 weeks to get a service appointment to fix the problem. If they have too few service thc they need to hire more. I spent a good deal of money on this and the quality is not up to expectations. I would not recommend this company.

Had another company give a quote for a new home and Chris , the owner came out to quote the job…read more For the same type and configuration of shades the quote from Bloomin Blinds came in thousands under the first quote. We placed the order and 3 weeks later Chris was installing the shades. After the installation Chris put everything on the Bliss app, he tested all and then gave us the tutorial. Everything worked perfectly. One month later one shade dropped off the app( probably due to a WiFi issue). I texted Chris after hours and he was out the next morning to add this shade. This was a wonderful customer service experience and I would recommend Blooming Blinds to anyone for quality of the product, price of the product and an outstanding customer service experience after the sale.

I scheduled this company for an in-house consultation. The day and time of the appointment came…read moreand went. The owner never showed up. He never called to say he was running late. I left work early for this appointment and they blew me off. If this is how they treat a prospective customer, i can only imagine how poor their customer service it.

Shades are fashionable but fall Apart easily. Had trouble…read morewith one shade and jammed back in over time to get it to work. Just brought in the same to have them jam it in so I did not ruin it. I was told that they don't do repairs. This really wasn't a repair just needed a quick fix so I didn't wreck it Told to go on line and fine a repair shop. No effort was made . Not what I expect from a quality blind store. Will steer clear of Ambiance from now on.

Greg and Serena are a husband/wife team that have been in business for 20+ years. We had wonderful…read moreservice from them in their former location in NW Chicago. Their pricing was good -- I did online comparisons to be sure. Their showroom was very helpful because we could go there and see various options in person and view how the automation alternatives actually worked. Their in-home visit enabled us to choose materials and colors right in the environment where the blinds would be installed. We choose automated blinds that change position relative to the sunrise and sunset so that we have the perfect combination of light and privacy in our family room with window walls on three sides. We can also control our blinds with Amazon's Alexa or Apple's Siri. This shows the kind of experience that we appreciate. We are so glad to hear that they have relocated to Wilmette, closer to us. This is the kind of service and expertise that this area deserves!

Working with All About Blinds was a great experience from start to finish. Debbie took the time to…read morehelp me to find beautiful shades within my budget, They just got installed and look great. Highly recommend!

We worked with Melissa on our project. She was great at explaining our options and helping us make…read morethe best decision for our needs. The installer, Bill was terrific. He took his time to make sure everything was perfect and to walk us through the Powerview app and remote controls. Our new motorized Silhouette shades look fantastic in our rooms. We did have one small issue related to app access to the shades when away from home. I made a frantic call to Melissa and she reassured me the problem would be fixed and it was by the next day. Great follow-up customer service! I highly recommend All About Blinds.

Kyle is amazing, if you are looking for shades stop looking and get on his list because in my…read moreopinion you will never find a better shade company. He is honest, informative patient experienced and in my opiinion was made to be a shade contractor. He is all of those things and more. My wife was loosing her sight and we called his company. We needed some one who was going to help us with our problems and he did muuh more than we expected. He was about half done in our living room whem my wife noticed a bit of light that was bothering her, we did not say anything because he did everything that he said he was going to do. But Kyle over heard us and with a good deal of extra work he changed the installed ones and fimished the job where every thing was completel perfect and never charged us a penny more. Thank uou so so mucch Kyle. We wish you the best.. Tony & Diana Park Ridge

We had a great experience with Superior View when we used them to replace the outdoor shutters on a…read morelarge window. Kyle met all his commitments, was flexible in providing recommendations and multiple quotes for us to choose from as we decided on the specific work we wanted done, and communicated frequently throughout the project. The price seemed reasonable compared to other options we looked at, and I liked that they were responsible for installation of their products. I would definitely use them again.

From the owner: Blinded by the Light Blinds and Shades specializes in transforming your home with high-quality,…read morecustom window treatments. As a family-owned and locally operated business in Chicago, we offer a range of services to meet your unique needs: Custom Blinds: Tailored solutions for any window, providing style and functionality. Custom Shades: Personalized designs to control light and privacy while enhancing your décor. Custom Shutters: Elegant and durable shutters crafted to fit windows of all shapes and sizes. Custom Drapery: Beautiful, bespoke drapery options to add a touch of elegance to any room. Motorized Solutions: Advanced motorization for effortless control of your window treatments. In-Home Consultations: Expert design advice in the comfort of your home to help you choose the perfect window treatments. Professional Installations: Meticulous installation services ensuring a perfect fit and finish. Repair Services: Reliable repair services to keep your window treatments in top condition. We are proud to hold the Hunter Douglas Repairs Certification, reflecting our commitment to excellence and industry-leading standards. Trust Blinded by the Light Blinds and Shades to bring light and beauty to your home with exceptional customer service and expertise.

Fourteen years later, my curtains continue to be beautiful and durable! Recently, a minor fix was…read morerequired. Kim's installer came and fixed it right away. Thank you, Kim! (Photo from summer)

This review is for our experience with Kim @ UE. She was amazing flat out. She was prompt, willing…read moreto work - take calls - texts at non working time hours as she gets it done! We have a new construction home so we needed drapery suggestions. So she came 2 days later, took measurement and made amazing suggestions. While we opted not to utilize her services and order drapes, that is the only reason she gets one less star because I can't speak on the finished project/products. Kim was amazing and I wish her the best! She has an amazing eye and brings suggestions to to the table! SUPPORT LOCAL BUSINESSES!

Donna Webster is a real pro when it comes to consulting for window treatments. I need lots of…read moreguidance and suggestions and she was "there for me" every step of the way. I have enjoyed the up-down shade for the past 4 years...I recommend WebDecor for product, pricing, and installation very highly!

I HIGHLY recommend Donna and Web Decors. Before we selected Donna we had received a quote from…read moreanother company as well as pricing things on the internet that would require self-installation. Donna was the first pro that we heard from and she should have been the LAST!!! We received the quote from the other company and the price they quoted us for two rooms was more than Web Decors quoted us for our entire first floor. I could not believe that there would be such a huge price difference in two different companies. Not only was the price for two rooms through a competitor more than all the work that Donna did but the other company did not quote us the wood shutters which were the most expensive part of this project. Donna is very good about communication and getting back to you very quickly on any questions that you might have. Her and her installer Brad are both professional and will let you know if there will be a delay. We were told that the install would be hopefully completed by Christmas and it was. We COULD NOT BE HAPPIER with the window treatments that Donna helped us pick out and that Brad expertly installed. Our house is 100 years old and we were a bit concerned that the wood shutters would look natural as extensions had to be used to get around the windows. It looks as though these were a part of the original house. We have had guests over who remarked on how beautiful the treatments look and how natural they fit into the room. It is common to get more than one estimate for a project but do yourself a favor. Get an estimate or two from a competitor and then call Donna at Web Decors and see what her prices will be. I am pretty sure that you will be pleasantly surprised by her pricing and I can guarantee that you will be happy with the finished project.