My Hunter douglas blinds broke, so happy I found Blinds and More, an authorized sales and repair company. Great customer service I called them and they clearly explanded the issues and fair price solution, very nice and professional. They know Hunter Douglas products because they have be around for decades of selling and repairing, so glad I drop off my blinds and had them repaired. read more

Blinds & More - Blinds & More Inc. (773) 777-7236 - Shades & Blinds Near Me - Chicago, Illinois

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I can't recommend this company more. Our large (104 inches wide!) custom honeycomb shade needed repair. We had the option to bring the shade to them for a lower cost, but not being particularly handy, we opted for the home visit. I was able to schedule the appointment easily thru their website/email. Alberto & Brian were actually early for the appointment, which wasn't a problem at all. They did a great job repairing the shade. They were nice, cleaned up after themselves, and gave us some tips on how to better maintain it going forward. Worth every penny spent. I will happily give them more business. I also felt really good about supporting a small business based here in the city. read more

Good customer service. I took blinds in for repair, at the recommendation of Hunter Douglas. They treated me like I was a full service customer, not just someone who gets a handling fee. Service was excellent. Because of this I used them for new shades in another room. Would definitely use this family owned business again. read more

Horrible experience. Had to call them nearly 15 times to get answers to my questions and schedule an appointment. You have to call them back repeatedly to get updates, because they won't ever call you back, or respond to emails. Finally Alberto came out to do the job (with a spray painted part, because he couldn't get the right color), and he abandoned the job because he couldn't find parking. Strung along for a month and accomplished nothing. read more

Made an appointment with this company to repair my blinds. The owner of the company came with his assistant. They tried to raise the blinds but because it was broken on one side, the blinds would not go up. I have honeycomb blinds and the assistant started rolling them pretty tight. I expressed concern that the honeycomb structure could be damaged like that. The owner then told the assistant to stop the work. He then told me that he does not want to be blamed if he damages the blinds, they packed up and left. Very strange interaction. Would not recommend this company and would not use again. read more

Horrible company.. I called and called left 10 massages . Finally someone answered and said they are vacationing in Cancún will call u next week. I called back next week to request a repair they asked me to send pictures via email and they will call me back ! So I did ..... 3 weeks later no response. Called again ask for a appointment again they said , they have no time for me and I should call elsewhere for my blind repair. I found this company extremely unprofessional and rude and lack of care and communication with there customers. Please DO NOT USE this company. They are very UNPROFESSIONAL. read more

I'd do zero stars, if I could....and I NEVER write reviews. After calling to describe the need to repair two separate Hunter Douglas shades with a salesperson over the phone, I was told that she would call me back just as soon as she could check if they had a ladder tall enough to remove the shade in order to perform the repair. No one returned my call. I called back to follow up and left a voice message. My husband called separately - weeks later - to express the repair needs we had over the phone. No one asked specifically regarding the height of the ceiling, etc. and he made an appt. Today, they came on time for the service appt and fixed the one that required no ladder. Upon attempting to reach the other shade, they discovered that their ladder was indeed too short. After paying the service charge and repair cost for the former, I asked what next steps were for the latter. He suggested that he would need to return to his shop for a taller latter and I, in turn, asked if I would be charged an additional service charge ($175) when no one asked us about the specifics of the ceiling height in that follow up call. He turned it around on me to say that we should have provided those details up front for which I told him WE HAD and that no one returned my call as a result. At this time, he told me he'd recommend we use another service provider and proceeded to give excuses for why his staff didn't return my call (holiday OOO's). When I asked if there was a Manager I could speak with, he told me he owns the company and the exchange got even more contentious. By no means did he attempt to bring the collective heat down on our exchange and make the situation doable for both parties. In my view, he knows that he provides a service that others do not in the area and exploits it. I imagine if you have a straight forward request, during slower times of the year, you might actually have a decent experience. Anything outside of that, it's clear to me that the customer isn't even close to being right in the eyes of this owner. read more

I always the true character of a person, company or organization is how they respond when things don't go as expected the first time. And I could not be more impressed or grateful for the team at Blinds & More. In fixing the cord lock on my 17 year-old Hunter Douglas blinds, they used the materials supplied by Hunter-Douglas. I know because Hunter-Douglas sent them to me. The problem is it no longer fit my installation. The people at Blinds & More made the adjustment and the fix with such grace and customer service that I was delighted, and can say honestly say, I will miss seeing them. THANK YOU for your good work and kindness. read more

Blinds & More Inc is the way to go!!!!! It's extremely overwhelming trying to choose colors that match your walls and furniture but Alberto has great help. He took the time explain all my options and recommended some colors which I absolutely loved. On Saturday he arrived bright and early and was very professional and fast. He took less than one hour to install the blinds for all my the kitchen, living room bedrooms and dinning room. The end result were awesome, each room matched perfectly with our décor. My husband and I are extremely happy with the work and the professionalism they provided. I will definitely recommend Blinds & More Inc, Betty is one satisfied customer! :) read more

Blinds & More - Perfect job - Shades & Blinds Near Me - Chicago, Illinois

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I needed my Hunter Douglas curtains repaired. Alberto came over and quickly diagnosed the problem. It was a simple fix and he was able to complete the project within four days. The price was affordable and transparent. I definitely recommend Blinds and More. read more

I had work done on my home that required the removal and re-installation of my older Hunter Douglas blinds. This work was done by my condo maintenance staff (great people). When it was done, we stood back, smiled, opened the blinds and then pulled again to close them. At this point we heard an unexpected "POP" and the string control started to unravel. Not a healthy sign. I've never had a problem and had no idea who to call for help. I could not open my window, get any air, see outside, etc. I had no idea it could be so difficult to get someone in to fix things. Blinds & More stands out, way above the crowd in their approach to their clients! Blinds & More had a PERSON answer their phone. I thought that was a positive sign right out of the gate! She was patient, explained their process, and was able to place me on the schedule in the same week! I have to admit, I was a bit apprehensive at the possible charges. HOWEVER, I wanted my blinds fixed, fixed correctly, and fixed in 2016. I went for it! Alberto came to my house, was a bit early, and was kind as he could be! He had my blinds repaired in no time! He also provided me with some much needed pointers! The cost was more than reasonable. What a simple, easy, and wonderful process! I have Binds & More saved as a contact in my phone at this point in time. I will not hesitate to recommend them to anyone. They were absolutely fantastic in both their customer service style and their craftsmanship!! read more

Blinds & More was able to help me out when Hunter Douglas failed at adhering to their 'life time guarantee' policy. Tried to work with Hunter Douglas when the clutch on my designer rollar shade broke. Took months - worked with JC Lichts in the West Loop. JC Licht pointed me to Blinds & More. Blinds & More was able to fix my shade in a week! If they didn't have to order the part, it would have been done faster. Great customer service. Honest and reasonable. Excellent work. I would highly recommend this family-owned business anytime! read more

The owner of this place is unprofessional. I had scheduled some warranty work to be done on Hunter Douglas blinds. Due to a issue between their office and Hunter Douglas, he refused to come out until they confirmed Hunter Douglas would pay for the work. When I then called Hunter Douglas, it took less than 5 min to get them to call Blinds & More directly to get everything approved. Took no time at all, and I asked him to just call his office to confirm that it was approved. Apparently, he didn't like someone telling him to call his own office, so when I then spoke to Alberto, he says he refused to do this job now, he "didn't like what was going on", and left us high and dry after we've already made arrangements to meet him at our home. read more

My surgery Practice needed some modern, sleek blinds for large windows. I was impressed with the on-site consultation that included a sample selection, recommendations, discussion about different options... and the installation was prompt and professional. Price was very appropriate for what we wanted and received. We are very satisfied with our cool, stylish rooms now! read more

Brought in Hunter Douglas cordless blinds to be replaced under warranty. It was 48 hours from drop off to pick up. Excellent service & friendly employees. This is a good company. read more

Wonderful repair service! We had a set of Hunter Douglas blinds break off the brackets and could not get them back in. We called Blinds & More and they came out within two business days and gave a one hour window that they stuck to (which is awesome). Alberto identified the problem quickly, replaced the brackets and fixed the blinds. He also offered to fix a couple of additional blinds in the house at no extra charge. Highly recommend and will definitely use again in the future for additional repairs or if we get new blinds. read more

Don't be fooled by the friendly smiles and LACK of quality work. Had spent $100 on 2 cord repairs and still does not work as it should. They touched a few cords on a second visit and thought that charging me for that was fair?? After my 3 visits (6) trips they NOW decide it can't be repaired?? What a waste of time. read more

I have worked with Blinds and More since moving to Chicago several years ago on several home and commercial projects. It is a family-owned business with a complete showroom. They do custom/specialty work as well as sell Hunter Douglas and other products. Blinds, drapes, bedding, shower curtains, upholstery, etc... They have shown the upmost professionalism, reasonable pricing, expert advice, and courtesy while completing several projects for me. I would highly recommend this business for any window covering or fabric needs. read more

I got exactly what I needed at a much better price than a competitive shop so I was happy. I called ahead of time and spoke with Gladys, described the remote control I was looking for which was for an older model Hunter Douglas PowerRise shade. Per her request, I emailed a photo of the shades and the remote. The next day she confirmed that they had a similar remote that would be compatible and to call ahead when I'm ready to purchase so that she would have it available for me. I did just that a few weeks later. I met her father Alberto in the store and he immediately remembered the email exchange. I purchase it, took went home to test, it worked, I was happy. Simple as that! read more

I recently broke my roller shades in my condo near my back door. They were stuck down, and I snapped the chain off in order to control them. During the holiday season, I figured I would have a really hard time getting someone out to repair them. I called blinds and more, and they were able to get out to have the job done within 48 hours. The repair guy even showed up an hour earlier than our scheduled time, you don't find that very often. Glad I found this company! read more

Excellent experience with Blinds & More! Alberto was great to work with and knowledgeable in helping me repair my Hunter Douglas blinds. I would recommend them to anyone who needs blinds repair in Chicago. read more

I had an excellent experience with Blinds and More! My ten year old Hunter Douglas blinds had a broken cord so I called for an in-home repair. The customer service was great from beginning to end. They scheduled an appointment for me within the week and were very timely with responses to my questions. Alberto came for my appointment and quickly fixed my blinds and gave me some useful advice so that the same problem wouldn't happen again. I love how they give you only a one-hour window so that you're not stuck at home all day waiting. Alberto was on time and so pleasant to work with. I'll definitely be calling Blinds and More for my next project or repair. read more

We were referred to Blinds & More by Hunter Douglas since we needed to have a blind re-strung. Gladys was extremely helpful and courteous. The work was performed in a couple of days and we couldn't be more satisfied. We will definitely be using them again in the future. Highly recommended ! read more

Honest, sincere, competent business which will repair/restring/clean any blind for a reasonable price with a quick turn around. Took me forever to find these guys. Beware the scheisters who tell you it costs hundreds of dollars to re-string a single blind and you're better off replacing an entire set of quality blinds that are only a few years old. These guys are the real deal. read more

Blinds and More is one business that my wife and I can recommend without reservation. We recently moved to a condo with floor to ceiling windows throughout--with slat blinds that we found difficult to use. A friend referred us to Blinds and More because we wanted solar shades for our windows. The owner of the business, Alfredo Melgoza came to our home , made a thorough review and explained our options. We bought both electronically managed shades, using and easy to use remote device ( they have a wide variety of colors and patterns as well) and manual shades. Within three weeks, a team including the owner, came to our condo, did a great job installing the shades so that they did not interfere with anything else. They rehung our master bedroom drapes so that they worked much better than before and accomplished all this in a highly professional and pleasant manner. They were on time and finished efficiently. We love our new shades, which block the sun but allow one to see through them or raise and lower with ease. We would do business with this company again without hesitation. read more