I'm writing this review to give these guys a bump up in ratings. I had some honeycomb, room darkening shades that I had repaired over the Christmas holiday. They desperately needed cleaning. I looked on Angie's List and here, and decided to go with Swifty, even with the low rating. I dropped my blinds off (they do have a pickup service), since they were already down & I was out running errands. I was told that due to the type of shade, the room darkening material may come loose during cleaning and may cause the shades themselves to bubble. That was the chance I was willing to take, since they hadn't been cleaned in a few years.
I also needed 4 silhouette blinds and 2 wooden blinds cleaned. I was told that they could bring the first pair of shades back when they came to pick up the others. Since I couldn't get an appointment for 2 weeks, I picked up my shades and rehung them myself. They look just fine...no bubbling, no separation.
Fast forward to today...My appointment was for 9:00. The young man (sorry, I should have asked for your name), showed up around 9:15. He had my shades down and wrapped up in 20 minutes. Since I had to work until 4, he said he'd be back around 4:30.
He showed up around 4:50. He quickly got to work, rehanging everything. Now my wooden shades were filthy, with quite a bit of dust. Not anymore. I'm going to have to make a mental note to use a swifter every month to keep them looking this good. The the silhouettes, which are white (don't ever get white shear shades!!), look brand new. There's no funky chemical smell, and no yellowish discoloration.
When the room darkening shades were originally installed, unbeknown to me, the person who installed them didn't connect the brackets properly. As a result, when you pull on them, there's a little bit of a give. I had the service technician take a look. He didn't have the proper screws, so he's offered to come back next week to fix the problem. Total bill for 8 blinds/shades...$218, which considering the fact that they did it in 1 day, I find reasonable.
Bottom line, I will use Swifty Blind Cleaning again and recommend them to anyone looking for a blind cleaning service. read more