For several years I have put off replacing the old original mini blinds in my condo. I wanted good quality blinds, but wasn't sure who to get them from. I'm not a DIY type of guy and needed guidance and installation. Thanks to all fellow helpers who took the time to write these reviews, because it made my life so much easier here. As everyone says, Bill and Linda are total professionals. It was so easy to schedule them. Linda showed me options and helped me choose what I liked best, and Bill handled the measurements. They are very confident, efficient, and make a great team. Installation went incredibly smooth as well. It was done very quickly, and everything fit like a glove. You can definitely tell this is not their first rodeo. They have been doing this for several decades. I'm so happy with my new blinds! The price was right, and they are wonderful people on top of it. read more

Great husband and wife team, great products, and a true sense of community pride. Bill and Linda came right out and were very professional and friendly. We ordered blinds for our five front windows. They helped us out and were very patient with us. We received our blinds one week early and in great condition. After notification of the blinds arriving, they came right out, installed them, where they look great from the inside and outside. We are very pleased with Bill and Linda, their product, their customer service, and friendship. We would highly recommend them to anyone. Great price for a great product. read more

Very happy with Bill and Linda's work - the price was right the shades were perfect and the app to lower and raise the shade was setup by Bill. Very nice couple to work with. I would highly recommend them. Richard R Streamwood IL read more

We have now used Bill and Linda 5 separate times in two different homes in both Chicago and the Western suburbs for window blinds. Several of my colleagues and friends have hired them as well! They are absolutely wonderful! They always come as a team and work well together. Linda shows the array options, and I value and rely on her interior decorating opinions. When the blinds arrive, they both come to install them in a matter of minutes. One of our windows had blinds that were wrinkled for an extended time, and Bill had them replaced quickly. Their prices are reasonable, especially given the personal service they provide. I highly recommend their service to anyone looking for window coverings! read more

Bill and Linda were wonderful to work with. We got quotes from them and another highly rated place on Yelp. Their quote came in with better quality blinds and a cheaper price. They even offered (without us asking) to come by twice for installation since we ordered two types of blinds that were being delivered at different times. I can't say enough good things about this company. read more

Image Custom Blinds - Shades & Blinds Near Me

I can't say enough positive things about Image Custom Blinds. Bill and Linda are rock stars in the world of blinds. They are extremely knowledgeable, thorough and provide fantastic customer service. I highly recommend them! read more

Bill and Linda do an excellent job. They installed some blinds for me back in 2013, and just installed some plantation shutters for me in March 2021. I could not be happier! They look perfect. read more

Image Custom Blinds - Plantation shutters - Shades & Blinds Near Me

I've worked with Bill and Linda for years as a designer with custom window shades from Hunter Douglas. They are so professional. They put it all into a computer usually right on the spot and can give you pricing right away. Their pricing is fair for Hunter Douglas. I've been selling my clients on battery operated shades and if my clients need a battery they respond and put them on the calendar immediately. With other companies I was burned b/c once they sold the clients on the product they never wanted to follow up. Its important when you buy automated that you buy from someone who has excellent follow up. I highly recommend Image Custom Blinds and they work downtown Chicago all the time as well as just about any suburb. They also travel to certain parts of Wisconsin. read more

This is a small husband/wife duo...literally a "mom & pop" company - and that's a good thing. I always get creeped out by having contractors through the house; not knowing who they are, their backgrounds, etc. Bill and Linda are a wonderful, respectful couple that have now completely re-blinded our entire home. The project started out with matching some existing silhouettes for 10-ish windows. Then it expanded throughout the house with a combination of more silhouettes and also some plantain shutters ending up somewhere around 30 total windows! When I first met Bill and Linda, I assumed that after they measured and I agreed to the pricing that some crew would come deliver my window treatments and do the install. In actuality what happens is your window treatments are delivered to your home; Bill keeps a close eye on where they are in the shipment process and schedules he and Linda to come back and do the actual install themselves. Again, not what I expected, but certainly comforting knowing the people that will be in your home. The pricing is very competitive I'm sure due in no small part to their lower overhead compared to the big guys. They were thorough in their measurement process and work up a quote right on the spot for you. Being in sales myself, I appreciate Bill's assumptive close and asking for the order and my credit card right there. Don't be scared away by that - it's his job. They gave me plenty of time when I said I needed to think about it...but ultimately, I called them back to take their deal. read more

Bill and Linda are simply outstanding! There is no beating their pricing and they are such a pleasure to work with...not to mention their professionalism! Linda helped us pick out the perfect shades for our living room, office and bedroom and Bill does a phenomenal job with the installation. He also took the time to show me all the nuances of using power blinds, something that is new to me. I truly cannot speak more highly of them and their work! If you're looking for new blinds- do not hesitate and use Image Custom Blinds! read more

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If we could give 6 stars we would! There would be no hesitation in recommending them! Both Linda and Bill were very professional, and easy to work with. They came in at a lower price, then a previous quote, and with a better product. The plantation shutters they installed for us, have given our home a whole new look, and we love it! As an added benefit with the shutters, we have a noticed noise reduction, and the rooms are warmer, not to mention the privacy we enjoy, while allowing the natural light in! Hands down! Linda and Bill are the best! read more

Working with Bill and Linda is phenomenal. They take all of the guesswork out of finding the perfect blinds. We used them for manual and automatic blinds, in the babies room to keep our the light, in the living room to let in the light but give us privacy. I highly recommend them, both the products they offer and the service they provide. read more

Image Custom Blinds - Shades & Blinds Near Me

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Bill and Linda Berg are the ultimate professionals. They are responsive to your questions, provide excellent service, and couldn't be nicer! I heartily recommend their services. read more

They answered promptly, which was a definite plus. They didn't leave us hanging like others did. They were friendly and conversational. However, they began to get pushy and tried to get us to sign up, right then, within a half hour of them showing up, for a price that was out of our budget. I've never had anyone do that before. They need to realize you can't push your customers like that and make them uncomfortable. People need at least a day or two to think it over and compare/contrast prices. When we tried to discuss what we could get within our budget, they thought we were price haggling and told us they won't go lower than what they had quoted. Uh, I was asking what we could do within our budget! Not asking you to lower the price. Also, the lady made a comment about how we would need blackout shades for people who "visit us from overseas" and like to sleep during the day because of time difference. Umm, what?! 99 percent of our family lives in the Chicago area, with the rest in Indiana and Texas. I'm not sure what kind of assumption she was making based off of how we look, but it def didn't give me any comfort. Anyway, their price was higher and their warranty lower than what we were getting elsewhere. Choose wisely. read more

Simply WOW! From start to finish, Bill and Linda were an absolute pleasure to do business with. They're polite, professional, and friendly....all at the same time! The blinds are awesome and the ideas presented to us really helped in in every way. We would have never known the options available to us had we gone to the home improvement stores and attempted to purchase blinds ourselves. Give Image Custom Blinds a chance and you won't be disappointed! read more

Single best customer experience ever. Jim and Linda installed Hunter Douglas shades on our windows way back in 2007! We sold the house in 2019, and the shades were in fabulous shape, securely and beautifully installed, looking good and operating well. We had no problems at all with them the whole time. Hunter Douglas products are high quality and durable, and very beautiful. The key, though, is that you need a person who knows the product inside-out, who knows how to install them securely and in a unobtrusive way so as not to unnecessarily cover beautiful window casings, and who provides excellent customer support should you have questions or concerns. A+++ for Jim and Linda. Also, their quotes were very competitive and even lower than some quotes for the same products. We made appointments with 5-6 companies and chose Image based on knowledge base of the products, the ability to install them in a unobtrusive way in the window frame (no other company could promise to do that) so as not to cover up woodwork, and the pleasant personality of Jim and Linda. What we got was very high quality installation done by Jim and Linda themselves that withstood 12 years of daily impact by of two high energy boys, excellent customer service for years after installation (if I had a question or issue, I could call and get rapid in person help), a friendly personalized approach, and products that have lasted for 12+ years without any significant problems. Pretty cost-effective in my opinion!! read more

Bill and Linda came to our house to give us an estimate. We previously received an estimate from another nearby company. Without sharing that previous quote, Bill and Linda provided an estimate a decent amount lower than the other company. Additionally, their response time for installation was incredible. Once we received all the window treatments, Bill and Linda came by the very next day and completed the installation in under two hours! They are friendly, honest, and reliable! I will recommend Image Blinds to any neighbor, friend, or family member without hesitation! read more

Bill and Linda are incredible. They offer great suggestions, know the business and do top notch work hanging blinds. Quick and efficient! Would definitely recommend them for your blind project. They try to accommodate your schedule. Great product and prices. Keep up the great work. read more

Super happy with my new café shutters that were installed today! Bill and Linda offer personal service, a great selection and wonderful design ideas. I had my window treatments priced out from several different companies. Image Custom blinds was right in line with all other quotes. I went with Bill and Linda and couldn't be happier! I would recommend Image Custom Blinds to my friends and will certainly reach out if/when we have more home projects! Great work! read more

Image Custom Blinds - Shades & Blinds Near Me

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Bill and Linda were wonderful to work with. I sent in a request for a consultation via their website and they called me within 24 hours. They were at my house within days, showed me some potential products and answered all my questions clearly. I ordered right away. My window treatments came in sooner than they had anticipated. I called them and they were again at my house to install within 24 hours. The pleated shades were professionally installed within 25 minutes. I would highly recommend hiring Bill and Linda to supply your window treatments! read more

Bill & Linda were great to work with! Very communicative and serving to work around on our schedule for blind selections and install. Smooth process overall. Definitely recommend! read more

I have to agree with all reviews who have given nothing but a perfect rating. Bill and Linda were overly friendly, personal, almost parental in the process of selecting our window treatments. They came to our home, were very respectful of our time, our home, and easy to deal with. They worked with our difficult schedule, helped match our wants with needs- even dealt with our crazy dogs, a nanny during installation, and were great around our (almost) 2-year old. We love the finished product, their suggestions, would suggest to anyone. DM me if more details needed. read more

I highly recommend Image Custom Blinds. Their service is exceptional. I was able to select my blinds from the comfort of home and have them installed shortly after purchase. More importantly, one of the handles cracked over a year later and they came in to replace the handle. Great service, great value. read more

We had 4 different companies come to our house to provide a quote for shutters. All 4 companies provided professional installation of Hunter Douglas products. However, because of their unique business model, they were lower in price than the other companies. The shutters were ready several weeks ahead of schedule and they look amazing. Bill and Linda are very professional, friendly, and I would use them again and recommend them to anyone looking for quality window treatments. Thank you Bill and Linda!! read more

We've used Image Custom Blinds twice now in both our condo in the city and once again when we moved to the burbs. Bill and his team (Linda) are unreal! They are perfectionists and their product is top notch. They take their time to make sure that everything will be the best product and look for you. While they do educate you on style and design, they do not push you into anything that is not right for you. We got shutter blinds and black out blinds in both places and they were great! We have also had multiple friends use them now and they have all been very happy with the product and results. Image Custom Blinds is as good as it gets in the shades and blinds arena! read more

although there were only 11 reviews on Yelp, I took a chance and contacted Bill and Linda. They were very nice, easy to work with, and price was very very reasonable. Communication between purchase and install was good. no regrets here so far. blinds delivered and installed sooner than expected. they look GREAT in our living room. Would definitely recommend to others and will hire again for future projects read more

It went great!! William and Linda are such nice people....Also, they are very knowledgeable and professional. My wife and I worked with them on the window treatment selection and they came back to install the products themselves. The whole process was done in less than a week. What a great customer service experience. I highly recommend this company. read more

Working with Bill and Linda was a pleasure. They are the consummate professionals and their recommendations were on target. Their pricing is more than fair and I couldn't believe how quickly they installed the new blinds. All in all it was a very positive experience and we will definitely go back to them in the future! read more

Bill and Linda are THE BEST! They have a variety of options to suit any budget, and offer such knowledge in helping you choose what is best for your home. They are experts in installation and turn things around quickly. Bill is so responsive, no matter what time of day or night. Bill and Linda are truly such a joy to work with, you will not find anyone better than Image Custom Blinds! read more

Bill and Linda made the purchase and installation of new Hunter Douglas blinds amazingly easy. I greatly appreciated their expertise and guidance in the selection of the product. They provided the information we needed to make the decision, and they were patient and professional -- and really nice! I will be ready to order additional window treatments soon and I will absolutely go directly to Bill and Linda / Image Custom Blinds. read more

I recently was referred to Bill and Linda after other friends had used them and were so pleased. I had used other services prior and while they were good, nothing compares to them. They have amazing customer service, great design advice, good selection and really reasonable. I highly recommend them and am not surprised by their high rating. You will be very pleased! read more

I've used Image Custom Blinds twice, once in 2012 and again in March 2017. Both times, BIll and Linda were a pleasure to work with. I didn't even think of using anyone else. They come to your home with samples, measure and install the window coverings. So easy! They also were able to work with the budget I had in mind. read more

We recently moved into a townhome and once again used Image Custom Blinds! Love this couple! Bill and Linda make shopping for blinds..shades or shutters a joy! We have used them for many window Duettes and Silhouettes and now onto a more transitional look of woven roller shades and the new Duettes for room darkening! Pricing is excellent and we love the Hunter Douglas quality and warranties! Bill and Linda always arrive on time..stay in touch whether you want texting or email..they bring LOTS of selections..and follow up with quotes within 48 hours and their delivery and overall customer service is AMAZING! We are currently awaiting delivery on several windows..always look forward to the laughter and fun they bring with whether to select or install! Highly recommend to everyone!! read more

You can trust the other reviews. Their prices are unbeatable, and you won't meet a nicer couple. As we slowly but surely add window treatments to all the rooms in our house, we will always use them. read more

Bill and Linda are the best. Call them. Meet them. See their product line and trust that you are getting the utmost professional and personal service possible. read more

I was very pleased with the pricing, expertise, and selection from Bll and Image Blinds. Despite a special promotion I was offered from a "big box" store, their pricing was comparable. I also felt more confidence in their knowledge of the Hunter Douglas product line. I have had many compliments on the shades. There was an issue with one blind caused by a setting at the factory and Bill promptly made time to come and adjust the blind. I highly recommend this team!! read more

Amazing service and pricing that was less than others I contacted. Really helped w choosing the right style and color. Would highly recommend! read more

Bill and linda were recommended to me by a friend. I had priced out new blinds from the company where my old blinds were purchased. Bill and Linda's pricing was comparable for a much better product. The new hunter douglas blinds are sleek and of much better quality than my old blinds. They were professional and reliable. I accidentally cut a string on my new blinds and bill and linda were more than willing to come back out and fix the problem. That's customer service! Would definitely refer them to friends and family. read more

We used Image Custom Blinds after the recommendation of two different friends. We needed plantation shutters and Hunter Douglas fabric shades for 75% of the windows in our home. I was dreading the process, but Bill and Linda showed up on time, are professional, their price was 1/3 less than other estimates I received and their lead time was half. We had some issues with the trim and they came out immediately and solved the problem quickly. I would, and have, recommended them to other friends ! read more

image (bill and linda) just re-blinded our home. we would certainly use them again. nuff said !!! read more