After calling no less than 5 places and getting nowhere- Garrett answered and actually helped me with my shade OVER THE PHONE. I was ready to schedule a service appt and he asked for photos. After reviewing them he called me back and assisted me and assured me I didn't need a service appt. When most companies would go out of their way to make money, he was so helpful and saved me money! I am so grateful- when I need new window treatments and if anyone I know asks for recs- this place is number one! Thank you!! read more

Great service and repair. Owner went went above and beyond and delivered a quality repair!

The Blind Spot provides quality blinds and excellent service! The process from ordering to install was perfect! I highly recommend this great company. Thanks Garrett and Team!!! read more

The Blind Spot - Shades & Blinds Near Me - Lombard, Illinois

Garrett came out to repair our 15 year old vertical blinds and did an exceptional job. He was on time, courteous and professional. I highly recommend The Blind Spot! read more

Garrett came to my home to repair my 14-year-old blinds. He was responsive, prompt, professional, and friendly and did excellent work for a fair price. I recommend him highly! read more

Tony and Garrett took the time necessary to walk us through our options, helping us find just what we wanted. Tony came to measure, and Garrett did the install - both quick and professional. We bought vertical blinds, mini-blinds, and room-darkening shades, and we are delighted with all of them. They keep their prices reasonable with a modest storefront. They accurately set and then fulfilled our expectations. I would definitely use them again! read more

I received great customer service on blind repair. The price for repair was a lot lower than I had been quoted at other places, and it was done the next day. Definitely recommend! read more

This place has reasonable pricing and fast service. The owner is super friendly and trustworthy. I'm so satisfied, Thank you for my blinds!

I met an AMAZING guy, Garrett, the owner of The Blind Spot. 5 stars is NOT enough, Garrett deserves 25 stars. I had a tricky issue with some Hunter Douglas mini-blinds in my house since 1995, that is the string ladder on one was fracturing and ready to break. I called ALL OVER THE CHICAGO area, only Garrett came thru. I brought some parts to his shop, but good God, he totally blew me away on his capabilities, tools, parts, workmanship, EVERYTHING. Garrett is the Gemeto (Pinnochio) of the blind business, HE FIXED my beloved blinds. He's got the personality, tools, equipment, and even had a better replacement part than what I brought him. Garrett & the Blind Spot is a hidden gem. Totally professional, exceptional, superior, I just can't find enough words. We also had an exceptional dialog as we're repairing the blind, Garrett is totally amazing. If you have ANY issues with blinds whether repair, new, consultation, Garrett and the Blind Spot is the ONLY place to go !!! Bravo !!! read more

If you are in need of window treatments and especially Hunter Douglas, do yourself a favor and make sure you have Garrett at the Blind Spot quote the window treatment. I just had the Solera put up on 6 individual casement windows that make up a bow window and 1 sliding glass door. Not only are the window treatments exactly what I wanted, but the installation was perfect. Each window lines up precisely. In addition, Garrett's quoted price was substantially lower than two other competitors. I couldn't be more pleased. read more

The Blind Spot - Shades & Blinds Near Me - Lombard, Illinois

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Highly recommend! Loved the service and their great pricing! I got 3 estimates and The Blind Spot beat them all no problem.

Garrett was great to work with, explained a lot of ideas to help me with what I was looking for and also came in and installed everything all within a few weeks. I will definitely recommend this business to anyone wanting quality and dependability. Very happy. read more

The Blind Spot is so great to work with! And the fact that the owner Garrett comes out and does all of the installs just shows you his commitment to delivering the best customer service and top quality work! Definitely recommend!!!! read more

We purchased a home that needed all new blinds. We were moving from out of state, but they were very flexible with scheduling and agreed to do an in-home consultation with my mom who lives locally, since we couldn't be there. We had done some research and thought we knew what we wanted, but they suggested a higher-quality product that was actually less expensive. Great customer service! Garett installed our blinds and was very thorough and friendly. All the blinds fit perfectly and look great! read more

We have purchased blinds from The Blind Spot for every window in our entire home during the past 15 years. They are professional, and just plain nice guys. They show up when they're supposed to and are great with helping make decisions when options seem overwhelming. Just did a kitchen remodel and ordered new blinds. Garrett made a special trip to remove my existing roller blinds when we decided to painted the living room as a part of the same project. He then agreed to come and do a partial install of new kitchen blinds (last minute paint repair meant only 2/3 new blinds for the kitchen could be installed), AND reinstall living room blinds because it was a holiday weekend and he didn't want me to have our living room without any window coverings. I couldn't be happier with this company, or recommend them more highly. read more

Our master bedroom blinds broke the day before Christmas Eve. The timeliness of the repair was extremely important to me because the blinds broke in the extended/down position so frost would build up on the windows each morning. Not to mention, it was my side of the bed! After the holiday, I began calling around for an authorized Hunter Douglas location to fix them. I got quite varied responses ranging $65-$80 and from two business days to as long as six weeks for the repair! Then I called The Blind Spot. Garrett told me the mechanism was covered by a lifetime warranty through Hunter Douglas and that he could fix them the week of New Year's. Why was everywhere else giving me false information and extremely long wait times? My husband brought them in on lunch and since the part was in stock, Garrett fixed them while he waited! I couldn't believe that turnaround time and the fact that it was free was also wonderful. This level of customer service is unheard of these days. I highly recommend their location for service and they'd be my first call for future purchases if we decide to upgrade our existing window coverings. read more

I have left 3 messages regarding a quote for new blinds. I have yet to receive a call back, very disappointing.

Wow! We need more buisness owners like them. Needed some clips that are hard to find for my broken blinds and they gave me what they had in stock for free and told me they would call when they get more. When ever I need blinds I will be going here or letting people know how good I was treated! Brett you rock! Thanks guys! read more

Nothing but great things to say about The Blind Spot! We had just moved into a new house with absolutely no window treatments and a massive window at the front of our house. Garrett was the only person I could get a hold of that was able to come give us a consultation/quote within a couple of days. He was knowledgeable and also very understanding of our budget. He also helped to get the blinds ordered and installed as quickly as possible. Great company! read more

So glad to hear that you resolved the problem with the troubled employee that did not give anyone the 8-10 messages my husband and I left to complete the job. And I really appreciate the phone call from Garrett on 8/31/16 letting me know my blinds are not from China and if anything does go wrong, he will stand behind his product. How unfortunate that one bad apple caused so many of us so much frustration and aggravation. read more

Garrett did a fantastic job on my blinds, again! I sought help with 2 blinds a year ago and he did a fantastic job then, but this time I needed an urgent large window blind repair for an event the next day! Garett immediately told me on the phone that he wanted to help and agreed to meet the same day. On meeting, he did the repair within 20 mins and told me that the issue was an easy one for him to fix -- I continue to be so impressed by his honesty and professionalism. He even told me how to ward off a similar issue happening with my other blinds and gave me the pieces to do it myself, free of charge. I keep Garrett's number for all work on window blinds and it's for a reason. He is efficient, honest and extremely competent. Brilliant service. I have no hesitation recommending him. read more

I would like to thank Garrett for performing the much needed repair on my family's living room blinds. The living room is no longer an eyesore! read more

Outstanding service! We had 12 year old blinds that would not stay up and right away the owner knew exactly what we needed. He didn't try to upsell us with new blinds, he was more than willing to fix our old ones and did so with a cheerful attitude and in a very reasonable amount of time. He even sent my husband home with some extra replacement parts and instructions on how he could fix them the next time they broke. You'll never get this kind of service from a big box store! When I am in the market for new window coverings, The Blind Spot will be the place I call! I love supporting small businesses when I can! Very happy customer in Sycamore, IL read more

Called to get appointment for measure and order. Pete was busy and asked if he could call back in 5 minutes. No call. I called him back. Made appointment for 4:30 pm today and sadly, he no showed! I called and left a message on machine. The answering machine message gave a contact that was non working. "PeteTheBlindGuy.com" Went on the website to leave an inquiry message and will wait to see what happens. I've used them before and been satisfied. I understand Pete is a small business, but I wish he would have called. read more

Pete the owner arrived at my house on time for the appointment. After patiently going over samples with me he measured and was on his way. He took the time to explain the subtle differences in materials and how they would perform in certain locations with different light. Best part was that I wanted a particular color which was discontinued, he made a call and viola they had enough for that size window! I'd highly recommend the Bling Spot. read more

The Blind Spot is one of those rare occasions that opposes the "if you want to do something right, do it yourself" maxim. I don't know the first thing about blinds or window treatments. The owner came out to my new condo with a bunch of huge books-we looked at this, we looked at that and I now have blinds. Everything perfectly measured, everything great. That was a few years ago. The next time I saw him, it was for my business. A smile, a tape measure, a conversation. I have blinds. Done and done. If I had known how it works, I wouldn't have waited so long! read more

I have been a customer of The Blind Spot for many years. I purchased all of the blinds for my first home from Pete (the owner). My second home already had some blinds, so I only needed a few, but bought them again from The Blind Spot, and was very happy again. They even repair blinds that were not purchased from their store. They are an extremely customer service oriented business, and I would not go anywhere else. read more

Garrett is a pleasure to work with. He responds to all calls promptly. He ordered my warranted Hunter Douglas parts and did the repairs in a prompt and efficient manner. read more

Bottom line -- best price around, great service, Garrett and Tony go above and beyond to make sure you are happy with your purchase! Highly recommend. read more

I give zero stars for this company. The initial visit to my home went well. However when it came time for installation Pete forgot our appointment then sent his son to install my blinds. He (the son) had no clue what he was doing. He ended up putting a hole in my wall. One of my blinds were damaged. To top it off when I went the next day to speak with Pete about this the Lombard police were at his store ( pretty much surrounded) and the kid was being arrested. By the way my blinds were damaged according to Pete because they have no room inside the store for all of the deliveries so some are kept outside! !! Never again will I do business there. read more

I had blind spot install vertical blinds in a condo I rent out two years ago. once the renters moved and I went in to clean up I realized that the valance would fall when the blinds were opened or closed; I don't believe it was ever attached. I called several times and did once have someone come out to look at it and fix something small.. he stated "now I know what I need to do to fix this" he since told me they are VERY busy but someone else would call and, more than a month later, no one has called. I offered to pay and was willing to pay for an attached valance. since the condo is now being shown a friend attached the valance so it is done. read more

This is the place to go...if you want poor service, fast talking unfulfilled promises and work not performed as paid for! A simple request: repair my Hunter Douglas blind. Paid for at drop off, it was supposed to be converted from pull string to auto raise... Weeks later I called: 'Oh it's here'. OK...it was supposed to be delivered to my home: 'I will bring it by today'...but after 3 (THREE)!) times being promised this home delivery I stopped by to get it myself. 'It's not here...it's at my home' Huh? 'I promise to bring it by today after work' (Me) 'I don't believe you' I was correct. No blind... but another call later that evening: 'I'm soooo sorry yada yada yada..I will bring it by at 9am and refund your money' 9am next day: Another call...another fast talking stammering excuse. Blind showed up on porch later that day....no refund (of course). Glad to have the blind back...but conversion not done! Next email it to Hunter Douglas...they need to know this business can only hurt their business! read more

The Blind Spot has had 3 of my Hunter Douglas blinds (they were getting cleaned and resized) since the first week of December. They give me excuse after excuse as to WHERE my blinds are and WHEN they will be finished! I know they are finished because the kid tells me every other day he is going to deliver them at my front door the next morning! This place is the worst and has gone completely downhill fast since Pete left. read more