Peter, Jessie, and the team at 312 Flooring are fantastic! This is the second time we have used…read morethem for a carpet install and they are now our go to flooring experts for any future projects. Great service, professionalism, and quality!

We had an amazing experience with 312 Flooring and would highly recommend them to anyone! Peter…read moreand his team were absolutely fantastic to work with as well as being professional, friendly, responsive and the work was high quality. We will use them again next time for sure!

9/10; would recommend!…read more I hired the America's Flooring team when I moved into a new house and needed locks changed. Initial contact: We stopped by the store and were introduced to Brian. He was very warm and personable (he recommended a lunch spot nearby that is now one of our favorites in the area!) He walked through all the details with us, gave us a bunch of advice (not in an overbearing way all though - which I'm sensitive to), and made sure we were getting exactly what we wanted. Getting the work done: I was able to text Brian throughout and he texted to check to make sure things were going well, which was helpful. The project manager for the crew was on top of things and made sure everything was being done to our expectations. A team came first to rip out the old floor and then the installation crew came to level the floor and install carpet and hardwood. They paid attention to all the details and gave me options (with pricing) when they found unexpected issues in our new house. Everything was done on time and as expected. The quality of the installation was excellent - corners were sharp, no gaps or issues with the hardwood, carpet was installed really well, etc. The only concern I had was that the flooring people didn't take the molding they had to rip out/replace, which should have been thrown out; Brian had them take care of that after I reached out about the problem, so the issue was resolved (though it would have been nice if the crew had taken all the molding without me needing to intervene). Vibes: Brian, our sales rep / account manager, was wonderful. The crew was fine; they left toilet seats up in bathrooms when they left which isn't the end of the world but is a personal pet peeve and it made me feel like they didn't treat my house with full respect. Otherwise they were very orderly and cleaned up each day after leaving. Cost: Pricing was all competitive with other companies I considered. Overall: I'll likely be hiring them again! They're better than any other flooring company I've hired, and I've hired a few in the last 5 years.

These guys are irresponsible and dishonest! I had more than 20 plus hardwood professionals come in…read moreand tell me this is an installation mistake our floor buckled like a balloon for 2-3 year old new floor, we even filed a case but lost it just because the judge did not let it go to the discovery because of no direct contract, they got away with it, I hope no one else loses money, time and efforts on them like I did

Easy process, fast scheduling. Installers did a great job. If I had to do it again I would have…read moreasked about/made plans on securing some of the floor to reduce squeaks. Price was decent. Overall we were very satisfied.

I would highly recommend Mr. Carpet to anyone needing carpet or wood floors…read more Bob the salesman made multiple trips to show samples without high pressuring us to make a decision. Carlos and his crew did the installation professionally and efficiently. They went above and beyond repairing transition molding and a railing without being asked. Carlos and his crew moved furniture to other locations in the house without complaining. The entire process was easy and seamless thanks to the people at Mr. Carpet. I usually don't write reviews but they did such a great job I had to give them 5 stars.

Alex was incredibly punctual, professional, detailed oriented, and gave us a fair price. Thank you…read moreAlex!

I used Alex and his team last year for carpeting and the job was excellent. This time it was for…read morevinyl flooring in my basement. From start to finish Alex and his team do fantastic work. I highly recommend. More specifically, the test of a true professional comes after the job is done. I had an issue with a few tiles coming up in my basement, It was possibly a manufacturer's defect but that didn't matter to Alex. He insisted on making the job right and came back and everything is perfect. Honest, hard-working, and a perfectionist... What else could you ask for in a tradesman?! I'm a customer for life! I thought spreading the word is the best way I can thank him.

We had some bubbles on our upstairs carpet. Mike responded quickly, gave a fair price and showed…read moreup on time. He got to work quickly, knew what to do and got it done efficiently and effectively. He made sure I was totally satisfied with his work. He also gave a good suggestion. Get the carpet cleaned for best performance and appearance. I appreciate that and we will get it done. I definitely recommend MB Carpet.

MB Carpet did an amazing job fixing a bleach spot on my carpet. They were able to cut out the…read moredamaged area and replace it with a new piece, and it came out looking great -- you can barely even tell it was there. Very responsive, professional, and flexible with scheduling. Highly recommend! Great value!

Extremely responsive and helpful with matching existing floor. Will work with again. The flooring…read moreis high quality and was reasonably priced.

We were really impressed with the work from Nick and SCV Floorsmith . Nick made this process as…read morepainless as possible. He came in the same day to do measurements which took minutes and when his team followed up to do the work, it was really well done. We were really happy we found them and the work was completed just as he stated. Phenomenal work at a reasonable cost. Thank you, Nick!

We recently rehabbed our old bathroom and purchased a lot of tile and grout, etc at the Mt Prospect…read moreCentury Tile store. We made MANY visits to the store to choose tile, get last minute supplies and extra tile, ask questions and so forth. The staff was always helpful and patient. If some product wasn't in stock, they were always able to get it from their warehouse by the next morning. When the project was completed we returned plenty of unused tile. The return process was very easy: they unload your car at the back door and you go around to the front to get reimbursed on your credit card. No hassle. Our bathroom project was an ordeal, but Century Tile made it easier.

On this cloudy Chicago morning, I sit at my desk with the Century Tile paperwork at my side, ready…read morefor the file. Today, thank heaven, the sun is not spotlighting my failed floor, which is noticeably higher than the adjacent living room floor, like somebody screwed up, and has a bubble about six inches in, as well as a slightly sunken and irregular area, both just at the threshold where the sun relentlessly reveals the defects every bright morning. And all day long, for that matter, but I try not to look. God knows I tried. After saving the money for a new floor for ages, I was resolved to practice every due diligence. I therefore examined well the proposal the salesman from the Rand Road Century Tile presented to me, which clearly stated that the existing floor would be removed and disposed of by the company, as we had discussed. That was important to me for practical, not cosmetic, reasons. My Chicago garden apartment has everything low, including the counter-top over my dishwasher. There was precious little clearance, and I was very, very, very concerned the dishwasher would come out easily in case of need, as it had twice before when the below-ground outside wall had been breached by rats and the exterminator needed access to that wall. I had told the salesman this, as well as their installation expert, Mike, who had assured me on his subsequent visit that there would be no reason to worry on that score. He had also assured me, with a look of professional horror, that the floor once laid would absolutely, certainly be 'rolled.' (I'd done a little homework on the tricky installation of sheet vinyl and found that rolling was essential.) But the installers didn't remove the existing flooring as specified by the proposal, and simply laid the vinyl over the top of the old tile, and they didn't use a roller but instead brushed a two-by-four with a glued piece of carpeting over the top. I had protested at the time, but they politely but firmly ignored me, saying Mike had given them their instructions. They were happily done in less than three hours and on their way. And so for my beautiful new floor I was left instead with the bubble and sunken area at the threshold, glowing in every sunrise, and a nagging worry about the dishwasher removal in case of need, all in violation of the proposal I'd been given, or, in the case of the rolling, the verbal assurance Mike had given me. I protested after the fact, of course, since the work came with a'no-questions lifetime guarantee,' and I am writing here to tell you, don't believe it, or rather, be prepared to pony up for legal representation to enforce it. A proposal from Century Tile is worthless. Mike and subsequently other office personnel informed me that the work order following the proposal is what actually rules the agreement (although this is contrary to every other professional proposal you will ever receive), and my work order had clearly said they would 'skim' the floor, as if the client would surely know that contradicted the formal proposal that said the existing flooring would be removed. Which I hadn't realized. And how would I? What, after all, is 'skim'? And now removing the spoiled floor was out of the question, apparently. Mike eventually came out (an hour late and on his phone), pried up the vinyl at the threshold, did some scraping of the rough sunken area, laid down more glue, ignored the bubble further into the room, took a picture, and left. And I was glad. We elderly must cut our losses.The very sight of him provoked chest pain. So I am posting this review of Century Tile in Mount Prospect to say to the unwary senior citizen or single woman, don't go there, or if you do, make sure the work order you receive is in word-for-word compliance with the original proposal, because if they are not, you will pay the same money but you will be up the creek, and Mike will tell you so with a sneer. Go somewhere else. These folks have the shiest down to an art form.

They're out of business. Does anyone know how to contact them??? I'm having issues with a very…read moreexpensive carpet that they sold me and installed.

I paid $10,000 for my carpet job less than a year ago. I am unhappy about how the carpet is…read morewearing. I have called every number available to speak to someone about this. No one picks up, no one returns voice messages, No one answers an email. I am very unhappy about the lack of customer service.