Really pleased with this mechanic. Gary was super helpful…read moreand understanding about my situation with my fiat... and everyone else who works there is very kind and friendly. It was really awesome to find a mechanic who services my vehicle and I will definitely be coming back for future services . Thank you !

I suspected that my car AC had a leak so I came here to get it repaired. I dropped my car off at…read more8am and they ordered me a complimentary uber home. I had to call at 1pm to get an update and then my car wasn't ready til 4pm and I had to find my own ride. They did an overall car inspection while they had my car and included a few notes for me. They were nice and did a good job explaining the work. It cost me $550 for the AC recharge and repair which was more money than I was hoping it would cost.

We had a fabulous experience at AutoWits. We drove a car across the country and after arriving we…read morehad an issue with the AC. AutoWits got us in immediately. They communicated what they were going to do and updated us on the process and pricing. They sent us pictures of the issue and they answered all our questions. I highly recommend!

Not sure about the other reviews for autowits but....my experience was completely different. I…read morebrought my gladiator in to change the original oil cooler out for an all metal. Upon picking it up, the check engine light was on. I then embarked on an extended RV trip towing the jeep and once it had approx 100 miles on it I started smelling a pungent odor. The. Shortly thereafter, my check engine light came on while in Napa. I took it to the jeep dealer and they found that the part used was not an oem part. It leaked oil all over my entire vehicle causing a 3 day delay in my trip. Autowits said there was a warranty but it only covered the part and labor. Their shoddy workmanship was discovered by the dealer as a missing clamp, a pinched and cut hose, another hose connected by the wrong clamp and a missing bracket. I produced pictures of the poor workmanship and spoke to Sonny and he denied responsibility saying the pictures showed him nothing. This shoddy workmanship has caused a 3 day delay waiting on parts and almost $2000 out of pocket in addition to their "warranty was willing to pay. When I asked why and for them to pay the difference, he hung up on me. GOOD LUCK AND CHECK THE PARTS THEY USE AS THEY ARE SUBSTANDARD.

Fast, professional and empathetic. Reasonable price and car was taken care of in 1 dayread more

I was greeted by an incredibly friendly and knowledgeable staff. I appreciated that they squeezed…read moreme in for an oil change before a long road trip out of state. They had me out the door in less than an hour. The waiting area was clean with a TV and free water to enjoy while I waited. I talked with the employees for a bit and quickly recognized the obvious passion I had for automobiles. I definitely will be back if any other automotive needs occur.

My son brought his Nissan Leaf to Central Car Care for a second opinion after taking it to the…read moredealership, and they completely blew us away. They also came highly recommended on Google, and they lived up to the ratings. Devin was exceptional from start to finish. Incredibly patient, understanding, and clear in explaining what needed to be done. He even arranged for my son to inspect the vehicle's key areas directly with the technician. Although the initial estimate was looking a bit expensive, Devin and the team actively worked to streamline the process, saving us both labor time and real money off the final bill. Best of all, the entire repair was completed quickly and the car is running great. We are extremely grateful for their honesty and care, and we will definitely be bringing our vehicles back to Central Car Care in the future. Highly recommended!

I am getting back from a trip to Vancouver, Canada with stops at Yosemite, Redwoods, Manzanita,…read moreOregon, and Olympia National Park with my daughter's family! Central Car Care did a great job getting my car ready to travel about 4,350 miles. It was a fantastic trip and my car did great. Thanks so very much.

Had to get my daughter's car up and running from an accident and they were so fast so kind so…read morehonest and reasonable. Helped keep a stressful event less stressful from across states thank you so much

Tricia and the staff here are the best! They got me in and out so fast! Very polite team and loved…read moretheir expertise. I feel confident as woman in the Phoenix area knowing I'm working with honest mechanics. Thank you Randy's Garage for being the best in the valley!

I bought a '16 Corvette from Midway Chevrolet in August 2021 with just under 16K miles. Went to the…read moredealer for my first oil change and told them I was experiencing changing temps in my air conditioner. They charged me $380. To diagnose the problem which was to replace both actuators at a price of $4,100 A friend recommended Johnstons Auto and when they checked the car there was NOTHING wrong with the actuator at all. Dwight Johnston suggested A few things that I might try and said if I had anymore trouble to bring it back and they will check the compressor. Everything if fine right now and they wouldn't charge me a cent. Needless to say, I will let all of my friends know of this experience with both companies. Thank you Dwight Johnston.

I've taken my cars to Johnston's twice and have had great customer service, upfront clarity on…read moreestimate, and clear communication with what is needed for repair. They have been efficient in getting my cars back to me which makes life a lot easier. Haven't had any issues with the work they've done.

Look no further than Saguaro for all your auto repair needs - large or small. I've been taking my…read morecars to Gary and his team for a few years now, and can't find anything but positive things to say about them. Even with months passing without visiting the shop, whenever I walk in the door Gary always greets me by my first name, which shows his affinity for really getting to know (and remembering) his customers. I've taken my car in for numerous issues, ranging from annual maintenance to minor collision repair. For each service, Saguaro had beaten the prices of every single other local and national repair shop in the Valley - by a lot too! The other thing I love about this repair shop is that you don't get yanked around and nickel and dimed for every little thing. Just this week, I took my car in for annual maintenance and to replace a few of the engine blocks that were causing my car to vibrate. I asked Gary, since he already had my car, if he could do a once-over on everything to make sure there weren't any other issues. Now, must shops would take this as an opportunity to go to town on someone and upcharge them for every little thing they could get away with ("oh, we definitely see that your random obscure gasket needs to be fixed, that'll be $800"). This shop isn't remotely like that, and in my case today, he simply told me everything looked fantastic and that was that. He even checked my battery and gave me a rough estimate of how much life it had left. Again, going out of their way for their customers and being their trusted neighborhood mechanic is this place's MO. Can't recommend Saguaro enough, and highly advise you to go see them for all your automative repair needs!

Professional mechanics explain what's going on and service is quick to happen. I take two Mercedes…read morehere, they have extensive knowledge on the cars and always get it turned around quick. They don't nickel and dime you. Will be taking both my cars here until they're dead on the side of the road and even then saguaro would probably get them up and running in a day. Don't be fooled by the name it's a shop that does everything.

These guys always take care of me. Jesse let me know what needed to be done in order of importance…read more I always feel safe after getting my car repaired. Yes, the prices are high, but what isn't? Car maintenance is important & I trust these guys.

As a first-time customer, I was disappointed with my experience. I scheduled an inspection and was…read moretold it would take about "half an hour." I understand that automotive work can sometimes take longer than expected, but after an hour and a half I had to ask for an update because no one had communicated the delay. I noticed on the front desk computer that I was entered into the system as a drop-off, even though I was waiting for my vehicle. I always wait during appointments, and if that impacts how service is prioritized, it should have been confirmed when scheduling. I also noticed there appeared to be either a misunderstanding or scheduling issue with another customer who had an appointment after mine, which raised concerns about how appointments were being managed. When I asked for an update on the timing, the response I received felt dismissive. The employee responded that "nothing is ever a half an hour, not here, not any shop." I understand that estimates can change and that inspections may take longer than expected, but my concern was not that it took longer--it was that I was given an estimate, waited significantly beyond that timeframe, and had to ask for an update myself. The employee told me he would check on the timing and get back to me, but I did not receive an update afterward. Instead, he returned to the office and continued working with vehicles. Another employee also said he would check on the status and where the first employee was at, but I did not receive an update from him either. A simple update or revised timeframe would have gone a long way. The inspection, which was quoted at approximately 30 minutes over the phone, ultimately took about two hours and cost around $100. The findings included recommended back strut replacement, brake fluid service, and a battery replacement, with an estimated total of around $1,760. They also identified a bent rim, but I did not appear to receive a quote for that item despite requesting one. I have no doubt that their technicians have the knowledge and skills to diagnose and repair vehicles, and that expertise has value. However, expertise does not replace the need for clear communication and respect for a customer's time. I was hoping for a shop that values the customer's time as much as their own. Given this experience, along with pricing that appears to be higher than other shops I have compared in the area, I am uncertain whether I will return for future service. I hope the shop improves its scheduling process and communication with customers when delays occur. ******* Edit in response to their Google review commentary: It's worthwhile to note the company response below essentially argues pricing (which was never contested as explained in my above review). The pricing was provided for other individual's knowledge of business pricing and a stated reason for hesitation in repeated business. There was no argument to the state of the car either-- it's at a shop as it needs repair. I went to one other business, not multiple as was stated in person and over the phone-- indicating a lack of clarity again with notation on client accounts more publicly-- and and was quoted half an hour of my time with no updated timeline despite two requests to one staff member as well as the owner, Jesse, who just walked away. The Argumentative and dismissive responses on the stated concerns in the severe lack of timing and communication are what have just ensured I do not return to this establishment and suggest others take a closer look at what shop they choose for the work on their vehicles.