I saw that there was a new ice cream parlor in Larchmont and I got very excited.
My excitement occurred because this was a closer ice cream parlor for people that lived on the west side of town. And I would have to walk far for a fro yo or ice cream.
There was a Red Mango across the street from Lanford Ice cream which is about a mile and a half going east in Larchmont Ave until it end at Palmer Ave at the intersection.
There was Rita's Italian ice for the people on the North end, about 1 mile and a half away, and then there is Carvel's in the next town of New Rochelle going south on Boston Road about 2 and a half miles away. Or you can go in a store and get ice cream. But who wants that?
So I walked in and saw that this parlor was spacious with beautiful furniture. I stepped to the counter and eyes were on me. A bunch of teenager's are running the place. One girl and guy were standing together behind the counter to my left. My fist time here so I don't know the procedures. I'm at the counter and the girl walks toward me as she was going to take my order, instead she starts looking down at the counter acting as if she was doing something. The guy look at her, looked at me, back at her and I told him I had questions.
After I informed him that this was my first time there, he gave me the 411. They have several flavors and two almond milk flavors.
I chose the peanut butters yogurt and one of the almonds vanilla flavor. They also had a lot of toppings, I chose the chocolate crunch topping.
The fro yo goes by weight and they have sectioners so you can get 2 to 3 different kinds of frozen yogurt and not mix them.
I thought this froze yogurt would have some flavor, even the peanut butter was bland, HOW? The crunch chocolate syrup had more flavor than the frozen yogurt.
Improvement are needed, I'm suggesting that customer service training for every custom; black, white, red, or blue, make them feel like they are wanted.
I normally spend $100 on gift cards for a special friend and his family for a birthday gift, but the way I was treated, I wouldn't want anyone I know to go there on my recommendation. No way! I prefer they go on there own. I guess a gift card for another ice cream parlor will keep them away to avoid being disappointed.
2 and a half star down to 1 and a hand but yelp only give whole stars so they get two
But ..
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