I have been doing laundry at Laundrymates for the past few years due to its proximity to my home,…read morebut after tonight, I will no longer be supporting this business and want to share about the harassment I received tonight that resulted in my calling Boston Police Department. The laundromat is owned by a family- I primarily see the son, but at times, his father is also present, which has always left me with an icky feeling. His father STARES at patrons so intently, it makes you feel very uncomfortable. He polices you as you do you laundry and keeps the bathroom locked. You have to ask for permission to access the bathroom to wash your hands in between loads. Tonight, I entered just before 7 pm and there was another young woman attempting to do laundry. I say attempting because the washer machines she was using read "Error. No Sink Fill". She told the older man about this four times and he did nothing to resolve the issue. After her telling him multiple times, he called his son who came downstairs and moved her loads to other machines that I was about to fill. Due to the delay in getting a washer, my clothes were still drying at 8:50 pm since I had to wait for her to finish using the smaller washer machines. Shortly thereafter, the older man went to the breaker panel and turned all of them off stopping my clothes from drying. He then proceeded to turn off all the lights and told me to get out. I informed him that I could not pack my clothes in the dark and needed light to pack my still damp clothing. He STILL REFUSED and I proceeded to call 911 because I was standing in the dark with a very odd old man. The officers (one male and one female officer) arrived and the laundromat was still dark. I explained the situation to the police and he was still belligerent. After packing my clothing, the police and I attempted to leave the laundromat and he stood in front of the door. They had to yell at him to move out of our way so we could exit. This entire situation was completely avoidable and unfortunate as I'm choosing to share this disgusting story. They need to repair their machines, and better yet, STAY OUT OF NEIGHBORHOODS where you clearly don't trust your clientele. At the height of the pandemic when many were withdrawing their support of Asian-owned businesses in Boston due to a false and perceived connection with the COVID-19 infection, my household and I still continued to do laundry there while others sought out other laundromats. The treatment I experienced tonight makes me deeply frustrated and sad. I will be withdrawing my support from this business and letting other know. I am owed a refund, but most importantly, an apology.

This laundromat is such a great find. The laundromat next to me has been closed for self-wash since…read moreCOVID started and I was in desperate need to do laundry. This place was very clean and the owner was very friendly, he oriented me to the machines and how to go about paying. Some machines give you the ability to pay with your credit card but the dryers are solely coin operated. There is a machine to exchange cash for quarters. Pricing is pretty standard. I only spent $17 for 3 loads of laundry that included my comforter, 3 sets of sheets, bath towels (6), and 1 large bin of clothing. Would definitely recommend this place to anyone. I got there 30 minutes after opening and there was only 1 other person in there.

Cheap prices and quality service. The owners are very friendly and always give a warm greeting…read more I got a men's button down shirt dry-cleaned for $2.50 and a women's gown for $10! Such a good deal without compromising the quality.

Been using him for a year . Excellent results, done on time. Hidden gem. Friendly and answers…read morephone. I like the hours.

Husband and wife team here doing excellent dry cleaning without chemicals. Been coming here for…read moreyears for cleaning but recently needed alterations with pants since that waistline ain't getting any smaller! There was one pair of pants that didn't have any material in the rear waist for alterations but Lee, expertly, took what material available in the leg hem -- allowing me more wearable life on this suit. So whether it's simple alterations on the length of pants (there's a small fitting area to try things on) or more complicated things Harvard Cleaners is the place to take it. These guys are friendly, professional, hard working and competent !

Li and Tony -- are wonderful people. Met them around 2016 through 2018. They work super hard. Made…read moreit through the pandemic. Were always communicative. Delivered tailored and cleaned items on time, at high quality, and with no additives -- clothes never had streaks or after burn. Never overcharged maintaining competitive pricing. I love that they are a married couple, with a beautiful family, that has endured their hardships together. They deserve all the clients they can get. I pray they continue to survive and thrive. Hope to meet them again.

I took my uniform here and when I came to pick it up, they said it was picked up 2hours ago and…read moredidn't know who they gave it too or anything. I had to repeatedly ask questions and see what I can do about it because the worker was basically just trying to leave it at that. Thankfully the person came back the next day realizing it wasn't theirs and I was able to get my uniform back but that was no thanks to the workers. I truly believe if the customer never came back I would have never got my uniform since they couldn't even tell me who they gave it to.

Very satisfying the machines really cleans your clothes great always someone available to help you…read moreand it's always very clean overall parking right at door a few eating spots are steps away just a great laundry day at dependable on DOT AVE

One Stop Cleaners has been one of the few businesses in the BU area. Over 20 years! Great value,…read morecustomer service, and friendly owner - Julie/Mai! She'll remember your name, number, and overall life. If you go to another cleaner, laundering a shirt ranges from $3-5 and dry clean around $7. Do your research and IYKYK! I know prices won't be like this forever but it's nice! Mai/Julie has health concerns that need to be addressed. Please provide kindness and grace to the help as they're not a one-woman band like Mai/Julie! Due to these unforeseen circumstances, the store is open from 12pm - 5:30pm. She'll be back!

Service was amazing! The patience and time taken to fold my clothing so perfectly and they always…read moresmell so good! They are awesome and fairly priced given location. I would highly recommend!

Teresa killed it!! Tottally made my suit cleaning a fantastic and easy experience! I've never…read moregotten dry cleaning services before, and I will definitely be coming back here when needed.

First, I would like to preface this by saying that the suits I sent for dry cleaning came out…read moregreat. I did not notice any issues or damage and was satisfied with the cleaning itself. However, I would like to share my experience regarding other aspects of their service. I sent two suits, each with its own suit bag. When I scheduled the return delivery through Uber, I saw the pickup photo and noticed that one of my suit bags appeared to be missing. I called Star Laundry Club to ask about it, and my concern was initially somewhat dismissed, which was fair since I had not yet received the delivery yet (maybe the photo was wrong). However, when the Uber arrived, I confirmed that one of the bags was indeed missing. I called again, and they did find the missing bag. I was initially told that a staff member would deliver it on the same day as my call, but I did not receive it that day. When I followed up the next day, they apologized and was instead asked if I could pick it up myself. I politely explained that I did not think it was reasonable for me to make a separate trip to retrieve an item that should have been included in the original delivery, particularly when I had already tipped the driver. I believe the inconvenience of correcting this mistake should not fall on the customer. Unfortunately, I am still waiting for the suit bag to be returned. Called again for an update, but my call was not picked up. I appreciate the quality of the dry cleaning itself, but I hope the missing item issue can be resolved soon.

Love the Whitman location. For the first time I did the…read morepickup and delivery service and it worked out very well. The alterations were excellent and the comforter came back looking like new.

The best. The only folks who I use for all my dry cleaning needs now. Super nice and responsive and…read morethey always do an excellent job. Best part is you can place a pickup on the app and they handle everything- will come pick up your dry cleaning and drop it off a few days later. You guys are the best!!

If you are in Cambridge and need to get laundry done, look no further than Cambridge Laundromat…read more John (the owner) was absolutely wonderful, so kind, helpful, and attentive throughout my visit. I found out they offer a fantastic wash and fold service mid wash, which I will definitely be taking advantage of next time! To top it off, John even gave me a sweet cloth laundry bag to carry my clothes once they were dry. Small acts of hospitality like that go a long way. John and this laundromat deserve an absolute A+. I'll definitely be back whenever I'm in Cambridge! Thank you John!

This coin and card laundry store in Cambridge is a great place to do your laundry. The place is…read moreclean and well-maintained. They also offer drop-off service, so you can leave your laundry and pick it up later if you're not in a hurry. There's a nice seating area where you can charge your phone and grab a coffee while you wait.