I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

They really need to put up proper signs explaining how to use the machines. We tried to add more…read moretime to our dryers; one worked with the additional quarters, but the other one didn't. When we asked the owner about it, she just told us to add more money. At that point, we decided not to extend the time and asked for the money back that we had already inserted. She claimed she didn't have the key to pull the money out. What a ridiculous excuse! You don't even have a couple of coins to reimburse us? We gave up on getting our money back, but it feels like highway robbery. Don't go here.

Absolutely rude owner. The first machine I put in ate my change. The second one had the change part…read moreclogged. When you use your card they charge you ten dollars. I called and she just yelled that there's signs everywhere and hung up on me. There's a tiny sign that says "bank deposit" and has the smallest text explaining that there's a $10 deposit. Better off using Metropolitan Laundry on Brookline street.

I'm so impressed with all the upgrades at Oxford Spa Laundromat. The new décor, improved layout,…read moreextra space, and updated washers and dryers have made the whole place feel clean, modern, and welcoming. I accidentally started the wrong washer, and the owner was incredibly kind and helpful. Excellent customer service and a beautifully improved laundromat. Highly recommend!

5 stars for laundromat and laundry services. 1 star for dry…read morecleaning. Two months after having a few things dry cleaned here, they still reek heavily of perfume/scent, despite having asked that they not be scented. A friend is airing them on his porch, but I think these items might be ruined. Going back to Porter Square Dry Cleaners https://www.portersquaredrycleaners.com for dry cleaning. Things come back clean and smelling like nothing.

I've been on their subscription plan for few months now and literally every other time I drop my…read morelaundry off they charge me either additionally or outside of my subscription plan. It's so frustrating bc it happens so often. And they're so rude and annoyed about it when I ask them about charges and just told me to call the customer service and didn't want to deal with my questions even though I was being nice about it.

This place used to be good. But in the last two months they provided me and charged me with items…read moreof clothings that aren't mine. Additionally items of mine are missing. Very frustrating and stressful experience to realize items of your clothes are missing and you have someone else's clothes mixed with yours. I had a total of 10 items that weren't mine in my bag. I can a only imagine the frustration of the folks who's these items belong to. I am asking for a full refund and never coming back here again. Highly unprofessional, irresponsable and costly when you add in the new items I will have to purchase due to their negligence.

Laundromats are just expensive nowadays, so I think normal pricing for the market but it definitely…read moredid cost money. Otherwise, super clean, super easy. They had an easy way to load up your card via cash or credit card. Not too busy either. Super nice parking for the Somerville area.

The washing is expensive, but the free dryers and capacity makes it worth it. It's a very calm and…read moreclean environment. My only fix would be more tables to work at while waiting, but those are a want not a need

I needed to have a bridesmaids dress hemmed and chose to give this place a try thanks to the great…read moreYelp reviews. I had a seamless (pun intended) experience and would definitely come back! It was a pretty simple hem, but the tailor gave me some great advice on exactly how long it should be in the front and back and the final product was the perfect length. When I dropped it off, he warned me that it's their busy season but ensured he could get it done in the three week deadline I provided. In the end, it only took a week which was a nice surprise! The cost was $70 which was fair in my experience around Boston. Heads up that parking near the shop is a bit tricky without a Cambridge parking permit, but there are a few metered spots nearby if you get lucky. It's totally worth it in the end though, so like I said, I would totally come back again the next time I need some alterations.

Nice people and good work -- but warning: they are CASH ONLY…read more I don't know their policy on checks.

I just moved into a lovely apartment that unfortunately happens to only have a washer and a dryer…read morein the apartment complex. One of the units is out of order, so I scrambled to find a laundromat nearby where I could get a wash and fold drop-off service while I ran errands for my new apartment. I had never gotten a drop-off service before. I came across this laundromat and the lady working at the cash register told me the price for the service was $72 (comforter was $30 which is a flat price, clothes/sheets were $42 because it's $3 per pound). She told me it would be ready at 3pm, which is when the establishment closes on Saturdays. I left with a sigh of relief. I ran errands for a few hours and lost track of time, but luckily when I called at around 4pm, the same lady was still working due to the high volume of drop-off services. She was so kind as to let me come pick up my stuff (knowing that the establishment is closed on Sunday) and she was very sweet! The price she told me upfront was exactly what I had to pay. When I got home, my clothes, sheets, and comforter were perfectly folded, and it was so easy to just put everything in the right place. I'm absolutely coming here more often, but I'll just do self-service.

I needed to repair the inside fabric in the shoulders of two ladies wool jackets and the woman who…read moreworks there did a great job!

There's nothing sweet about doing laundry, let's be honest here…read more Sweet laundry, though, is a pretty sweet place to do laundry, if laundry can be sweet, I guess. I like it and it's not too badly overpriced and it's in Somerville which is kind of a middle-income area with some ethnic stuff and some cheaper stuff and some poor people so it makes sense that it would be affordable and I appreciate that.

Wow, what an improvement in cleanliness! I hadn't been to this laundromat for a couple of months. I…read morehad become a disaffected about the place because it had become so dirty. But it looks like they had someone do a good cleaning. While it's painful to pay over $4/load that is the reality of running an energy hungry business; at least I no longer have to look at globs of dust in the fans while waiting for my wash. Alas, there's still mold staining in the washing machines.