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    123 Let's Move

    4.4 (14 reviews)
    Open • 6:00 am - 10:00 pm

    Services - 123 Let's Move

    In-state moving

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    Do not use this company unless you don't care about your belongings or your house especially if your house is new and freshly painted/ remodeled..avoid them if you don't want a major headache. The problems began when I was told that my items would be going directly to my final destination and would not be left at my old home. I also confirmed with Kenny and his team clearly 3 times before I left the old home with my 3 young kids what were the items I need to be moved to my new home since I know for fact, I don't have the right vehicle to transport them and I also have 3 young kids/ baby to take care. Time and physical strength are something I don't have especially in this pandemic. Fast forward to me being in my final destination still no word on what are the items were left behind. When my items finally arrived, not all of them were there including a number of boxes plus more importantly the kids electricAl toy cars. The owner Kenny told me that he didn't check the inventory when loading the items into the truck, until they left my new house for the day and I did not see my kids cars, I called him and he said oh we didn't know that you wanted them too however the truck was full . After I asked about the items then he now said the truck was full. By the way this is the 2nd truck that they filled. I have repeatedly requested him to please come back and take the toy cars for my kids. He then "promised" that he will. For me to make sure I pay them, I have paid them in full and have zero confidence that they are attempting to come back to deliver my kids items. Additionally, they carried the furnitures up stair to our new home that was freshly painted and remodeled. Carelessly the 4 of them caused indentation and scratches on the ceiling as well as stair wall. When my husband and I pointed out to him on the spot. He was very happy to admit and again " promised" us how he will make sure to have his teammate come back after the Labor's day weekend to fix those damages caused by them. Claiming how responsible they are. After he asking me to send him pictures of the damages 2 days later. ( after receiving my full payment of course). He decided to back track on his words. Oh no, these pictures of damages were not caused by our team. I was stunned and baffled!!! I was like what???? He changed his words 360 degrees after 2 nights? After many phone calls back and forth. He refused to fulfill his promises and agreements of delivering the items that were left behind and fixing the damages caused by his team. He then asked us to pay extra now if we want them to make it happen. One disappointment after another. Made me realize how this moving company has no integrity or accountability once things happen. I would suggest you check multiple websites for reviews before using this company. I was amazed at how this site showed good reviews. We were extremely disappointed with this company and wondered if the views we read on this website were filed by actual customers or by themselves. If you decide to use this company good luck. I for one cannot believe anything they say after getting what they called a trust worthy and skilled moving company. We knew we were over paid but still paid any way because we care and respect the labor people put in to work. We paid exactly what were asked and still didn't get all of our stuff delivered, got damages at our new home irresponsibly by them. Theyhave not followed through on anything that they have promised. This review is not being put here as a way to force them into doing anything but rather as a way to help other people avoid disappointments from this company. Don't believe this, check other sources so you get the truth.

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    5 years ago

    Highly recommended. Very professional. Reasonable price. Ask kenny for your future moving.

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    7 years ago

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    Ask the Community - 123 Let's Move

    Review Highlights - 123 Let's Move

    “Kenny is a friendly guy and answered our moving request last min (the night before)!”

    Mentioned in 6 reviews

    Read more highlights

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    TopCare Moving was AMAZING! Rob and his team were professional, detail-oriented, and personable. I…read moreknow this job is incredibly physically demanding work - many crews tend to keep to themselves and focus on powering through, but they each made a thoughtful effort to introduce themselves, which created a friendly atmosphere. Scheduling was seamless from the moment I reached out for a quote. On the day of the move, they actually arrived earlier than expected, which immediately set the tone. They originally estimated around 2-3 hours for loading, but they were so efficient they only took 1.25 hours! I was wildly impressed. With the extra time, they offered to help load the items I had set aside for my car, taking extra trips to carry the remainder of items from my apartment out to my car. When I got to my new home, they had already arrived and were immediately ready to unload, which to my shock, again, only took only 45 minutes despite it being 100 degrees. Everything was placed in the correct rooms as labeled. They made sure to stack boxes against the walls in a strategically organized fashion, leaving plenty of walkway room, which has not always been the case for me in the past. They also took the time to ask where smaller, unlabeled items, like lamps, mirrors, and wall art, should be placed instead of placing them randomly (which is what I had expected and would have been perfectly happy with!). At no point did I feel like I needed to watch over them or worry about things being handled carelessly. Everything arrived exactly as expected, undamaged, and accounted for. There was not a single item damaged or broken. I want to give a special shout out to Rob who went the extra mile (literally and figuratively!) to ensure the entire process was smooth, organized, and well run from start to finish. As someone who is self-employed in client-facing work, it was easy to tell that Rob cares about the customer service aspect of his job just as much as the duties. Rob and his team were truly a blessing to work with, I am hiring them again for my upcoming move. I look forward to working with you again soon!

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    123 Let's Move - movers - Updated October 2026

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