Cannot speak to their service, but they are very poor at communicating and keeping a schedule. They…read morecancelled us 3 times at the last minute with reasons that they had an accident or an emergency. Maybe it's for the best.

Don't waste you time with a free inspection. The owner was rude and sexist to my wife and spent all…read moreof 10 seconds looking at our 3 chimneys. He barely looked inside and didn't go on the roof. Somehow in his thorough inspecting we need 5500 or repairs. He called me while at work to tell me.... Even though my wife conducted the appointment and was present to whole time. He wouldn't talk to her! How are these people still out there

So happy with out fireplace. This company has great communication and they completed in 2 visits…read more My fireplace was in bad need of repair with cracks and unusable dampner and they did a great job. They even fit me in before Christmas ahead of schedule. Wasn't cheap but considering amount of work done I think it's been totally worth it. We've enjoyed several fires during this abnormally cold winter. Would recommend this company they know what they're doing.

We wanted to get our Chimney inspected. It took about two months for me to get my inspection…read moreappointment. They don't follow up on paperwork easily. I had to call back to receive my invoice. I called again so that I could make an appointment for the work they said need to be done on the outside of our Chimney. Still waiting for a response. This is something that has to be done in warmer weather because of the bricks and outside Chimney work. I will update my review when the job is completed. Which includes setting up an appointment for the additional work need outside of my Chimney with the brick work. I do appreciate their honesty about for safety reasons to not use the fireplace.

I have used American Chimney and Masonry twice in last five years. Five years ago I had them…read morerebuild my firebox on the fireplace. Their pricing was fair and they did an excellent job. Then a few months ago I needed an inspection of the fireplace for my HOA. Again their pricing was fair, they were punctual and did an excellent job. They are my go-to fireplace people. I recommend them highly!!

It was time to replace our wood burning insert (which we had previously converted from an open wood…read moreburning fireplace) with an electric fireplace. I looked at three known fireplace businesses in the area including the company that put in my current insert. I chose American Professional for many reasons. Initial contact was competent and courteous. The assessment was performed by Lyle who was knowledgeable and always available before, during and after the sale. The installation was super professional. The team that came to the house put plastic around the job site (floor to ceiling), ensured that I understood what was happening at each step and the end result was amazing! Best overall value with best price for a better product! I heartily recommend this company based on my personal experience. I couldn't be happier with my experience!

Wow I have mixed feelings about First Class Chimney. Let me start off by saying. We rented a…read moretownhouse and used them as a final move out Chimney cleaning and inspection. They arrived on March 17th. They charged us $180.00 for the service. When the tech arrived he cleaned the fireplace and he broke one of the glass doors with his equipment. He said he would replace them at the warehouse within 3 days. I told him we had to turn in keys by the 31st. He promised to have the doors back in 3 days max. Ok I gave them the whole week. No word from him or his manager Josh. Ok so now we are 10 days out and no response and I called Josh and explained that if we are charged for the doors during our walk thru I will be taking this to small claims court. It wasn't then that I was told the doors were available for replacement. Really so you had the doors but didn't intend on replacing something your tech broke until I called again. If you break something it's your job to replace it. Simple as that. If this company had been straight up with me. I probably would have used them for our new house we bought that also has a fireplace. Now I can't trust their services. We'll Josh eventually made sure he replaced the fireplace glass doors two days before the final walk thru so I'm thankful for that. Overall 2.5 stars. Since they finally replaced the doors.

When you work jn DC, or anywhere in this region, you work long hours and have a demanding career. I…read morescheduled this appt THREE WHOLE weeks ago. It involved taking days off and moving shifts around. This morning I had an 8-10 window and after waiting an hour, (it was 9:10 when I had to reach out) I should have known better. At 9:10 I called them bc they never bothered to contact me! I left a voicemail about the unprofessionalism and inquired as to were they still coming. Then all of a sudden, Josh calls me saying there was a problem with their vehicle. What a joke/lie! Had I not reached out, they would have never called me. Quite a coincidence that when I left my voicemail, his tech just so happened to call him, to let him know that he was having issues with the vehicle.(All in a 30 second time frame from when I hung up) I asked if they could come out tomorrow and he told me they are closed on Sundays. Well, it's a good business practice while you are still growing to accommodate the CLIENT being that YOUR COMPANY messed up! I have a Groupon which shows they are still trying to gather up business. Well this is not how you do it! Super shady and unreliable. Again, I had this planned for weeks and had to make maneuvers in my schedule. This is a mom and Pop amateur show. Don't waste your time. You do get what you pay for. Spend a bit more $$ and go with professionalism! People that show up on time, and early to get the job done. Not companies that offer lame excuses. I was asked if I wanted to schedule for next week. Maybe Josh did not understand how being that I had to schedule this 3 weeks in advance, that no, I cannot just "Schedule for next week." Total waste. Go with pros that value the consumer's time!

Everything you want in an honest, thorough, and reliable company! Randy was responsive and…read moreflexible upon quote request also with me having to change my service date. He provided excellent service cleaning the ductwork, dryer vent, and bathroom fans for a fair price. The service provided is top notch! He and Nate are respectful, polite, communicative, and efficient. Great job! I highly recommend Beltway Air Quality! Before and after pictures were amazing (and embarrassing) Wish that I hired them sooner TBH. Thanks Randy and Nate

I wasn't sure if I needed air duct cleaning but after heavy research, I called 4 local companies…read moreand Beltway was the only one that picked up on a Friday afternoon. Randy was very professional, courteous, and very flexible with my time request. Once he arrived, him and Nate were very polite and patient working around my kids and pets. Every time I asked a question while they worked they would give me their undivided attention. Whenever they moved to a new step in the process, Randy would educate me with everything they do and how I can maintain good air quality in my house. He estimated the process to take 2 hours but it finished in an hour and a half. Awesome company and awesome service! Will definitely use them again

Previous estimate to fix my chimney was more than $10k. Kevin explained what was actually wrong and…read morecleaned and fixed for 90% less. Honest dude.

Responsive, knowledgeable, polite, thorough. Complete professional with quality work at a good…read moreprice. Highly recommended.

Requested service in reference to a stove repair. Never got a response. No email, no call, nothing!…read more If you cannot give a call back or a quote or an acknowledgement then how can you give good customer service!

Masters Chimney & Hearth provides excellent service ! I have been using them for our fireplace…read moreneeds for over two years. Tristin has been our tech more recently and I cannot say enough about his kind manner and work ethic. Mark (owner) is very responsive and he sets the tone for his team! If you have a suitable need - I highly recommend this business.

Here's a polished version of your review with smoother flow and stronger impact:…read more The Service Reps were extremely professional, punctual, and efficient. They arrived right on time and completed the job quickly without sacrificing quality. Not only were they skilled, but they were also personable and easy to work with. They removed the broken glass from my fireplace, replaced it with new glass in a short amount of time, and thoroughly cleaned up afterward. The fireplace looks like new again. I truly appreciate their excellent service and will definitely be using them again in the future. Highly recommended! If you want, I can  make it sound more casual,  more detailed, or  tailor it for a specific platform like Google or Yelp.

We are very happy with the service we received from Capitol Chimney Services. They replaced the cap…read moreon our chimney. The price was reasonable, the service was professional and the people were very friendly. Capitol Chimney Services is one of the best companies we have dealt with in our 30+ years in Maryland. We'd definitely use them again.

Otis was punctual, professional, and thorough! He cleaned my dryer vent, ensured it worked…read moreefficiently, and gave great maintenance tips. Highly recommend his services! Would definitely call him again. Thanks, Otis!

Messrs. Otis and Christian came by today to inspect and clean my chimney. They were professional,…read morerespectful, and courteous. They were also fun -- something you don't always encounter! They explained everything carefully; I didn't feel as if they were trying to "sell" me something I didn't need, and the charges were reasonable. Certainly, I will be calling them again for future cleaning -- snow, as well as chimneys, as it turns out. Thank you, Global Bond!

Rob and his team were very professional and fixed our problem with respect and expertise. Thank…read moreyou! Prompt response and expert service.

From the owner: We are a family owned and operated business located in Severna Park, Maryland, specializing in the…read morerepair and maintenance of gas fireplaces. Our mission is to provide the highest level of service to our customers and our priority is to ensure your equipment is safe and performs as designed. We work with all brands of indoor and outdoor gas fireplaces that run on natural gas or propane.