My furnace was not working, and the HVAC technician recommended a chimney inspection. And the 1st…read morecompany quoted more than $7,000 to replace the liner and to replace the top 5 courses of brick at the top of our chimney. Tim and George from A&T came to do a second estimate for relining my chimney flue for my gas-burning furnace and water heater. Tim was very professional and clearly knew what he was doing. He took the time to explain what he saw, and by straightening up the furnace and water heater vents as they connected to the flue, he got the furnace working again. He does not recommend relining the flue. It unfortunately feels so rare these days to find someone who does not recommend a major project that will cost thousands of dollars. A&T Chimney Sweeps is one of those rare companies that is honest and is willing to do what is needed and isn't trying to drum up unnecessary business. Professional, courteous, and knowledgeable. Thank you, Tim!! I've already started recommending A&T to my neighbors.

Hired these guys to take care of my chimney and they were awesome! Very professional and quality…read morework done. I highly recommend these guys for any and all chimney work. Ask for Tim he will take care of you!

I have been a customer of Grove for almost ten years. I have had the maintenance package as well as…read morepurchased my new water heater from them. There have never been any issues, so there was no doubt in my mind that when my HVAC unit died, I would go to them to get a new one. It started well with the sales team, and the installation team showed up right on time. Then everything started going south. I only have a tiny condo, 1200 square feet, so they gave me a time frame of 4-8 hours. At hour 10, they finally gave in and left the job 98% done. The head technician was visibly and very vocally annoyed the entire day. As they were finishing up, the other technician broke off the tube to my humidifier, and the head technician's frustration took over. They informed me that they had contacted the office, and Grove would be reaching out to arrange for someone to come and ensure the humidifier was fixed and a new tube was installed. This was on Monday; by Friday, I had not heard from Grove, so I called to inquire. While I was on the phone with them, I received a text stating they needed to schedule someone to come out and finish the job (in so many words). It was odd that I was on the phone for this issue when, all of a sudden, I got a text to schedule, but I just brushed it off as a coincidence. They gave me a time frame for the following Monday from 12-4 pm. It was my ignorance that I thought, "Hey, they didn't finish the job. I am sure they will put me close to the front of the line since it was their issue not finishing the initial job." Well, I was wrong. The technician arrived at 3:45 and assessed the necessary work, only to realize he didn't have PVC glue and would have to return to the shop to pick some up. This added another 30-40 minutes waiting around for him to come back with glue to finish the job. Now, Grove called me to schedule a pre-inspection before the county came out for the final inspection. This was when it became apparent that this company had no respect for its customer's time. They scheduled the next appointment from 12-4 pm. At 3:35, I received a test from the technician stating they would be here in 50-60 minutes, which is approximately an hour late. I had plans and rescheduled. I was not pleased to have 4 hours of my time wasted, but things happened. I got rescheduled and had to take the day off of work for the appointment. Once again, a 12-4 pm appointment. Once again, around 3:30, the office texted me that the technician was running late and that they would let me know once they had an exact time frame. I called to get clarity on the issue and realized I am now at their mercy. The office called back less than five minutes later to inform me that the pre-inspection was completed on the same day my humidifier was fixed. Overall, I had to miss work and waited over 8 hours for nothing. I would never recommend this company to anyone. There are apparent issues with the managerial staff who runs appointments and customer service. The lack of communication amongst themselves and the lack of basic customer service was extremely disappointing. With the numerous companies available, I look forward to taking my business elsewhere.

Grove installed a new AC and Heating unit for me some time ago. I also purchased an air filtration…read moresystem and a whole home humidifier, which has never worked. The techs who have looked at it have cleaned a valve for a pipe coming off the hot water heater, but that didn't solve the problem. The next time they came out, they replaced the valve and told me the unit was getting water; however, I still have to run separate humidifiers in various rooms because the system does not work. That system has not worked since the day they installed it. So I called today and asked them to send a tech out to attempt to fix it yet again and I was told that I would have to pay a $124 diagnostic fee and even if they performed repairs, I would still have to pay that fee; it would not be included in the total cost like most reputable, customer service oriented companies do. Thus this review. I paid darn good money for that system and it has never worked. I have no idea why and apparently, they don't know either, even though they installed it. So, I used to think their customer service was good; however, being polite is only part of good customer service: standing by your work is the essence of quality customer service. So Grove is apparently one of those companies that install a system that's designed to bleed you dry after the warranty expires. Buyer beware, right? -I will file a complaint with the BBB and post numerous negative reviews elsewhere. Perhaps that will get their attention. Should they make good on their work, I will revise my review.

Had them do a total repair job on our chimney system - ended up being three new fireplace flues…read moreplus one for venting the gas water heater. They did a great job and the price was reasonable compared to the other quotes. A year after the repairs, one of the cables snapped. They came out and fixed it immediately, without charge. Hopefully never have to do this again, but would hire Victorian again if I had to.

I received five star treatment from start to finish. Called Joe on a Friday of a holiday weekend,…read moregot an estimate on Tuesday and the work was done on Thursday. It could have been done on Wednesday, but it rained all day. The pricing was so fair that I didn't even need to negotiate. I had not looked into chimney repair before, but a bird entering your house like it's Santa will make you consider installing a chimney cap. Joe explained chimney caps to me like I was five years old, in the most respectful way. He explained how the chimney would need two caps because usually the furnace vents through the chimney. He explained how to check for myself in the basement. He was right. He also explained the chimney crown and that it needed to be replaced. I wondered how he could know that since no one climbed to the chimney during the estimate. I asked for pictures before the work started. The crown had cracks but served the house well for 80 years. He was right again. His team showed up, explained the scope of work, gently moved our plants out of the way, and got to work. We also had several bricks that needed to be replaced. That required the team to remove the broken brick, spread mortar, and install new bricks. They match the house well. I napped in front of the fireplace while they worked. I could only hear light tapping from the brick removal process. They sent photos while the work was in progress. Great photos that I will share with you below. Joe and his team exceeded my expectations. The hardest part of getting the chimney repaired was submitting payment - because no one asked for money upfront. 10/10 I would recommend Victorian Chimney Services for your chimney upkeep needs.

Their reply's were prompt…read more Great work and reasonable prices. Would definitely do business with 2 Sons again.

Had these guys come in & do some work on our chimney, sealing it from leaks. A year later, a new…read moreleak starts behind the chimney liner, wrecks an interior wall above the mantelpiece. My contractor looks & says Whatever 2 Sons used, it's crumbling. I hired another fireplace guy to come over - he reports 2 sons put new concrete onto old concrete, without removing it, on both chimneys!!! Because I delayed getting new guys up on the roof trying to get 2 Sons to come back & fix their shoddy work. Instead Matt ghosted us, then stopped replying. I'm out $3k, and had to do some emergency repairs. Don't use these guys.

Imas General Services were subcontracted through another company. Both companies were fantastic and…read moregetting the work done was seamless. I received five star treatment from start to finish. Called for an estimate on a Friday of a holiday weekend, got an estimate on Tuesday and the work was done on Thursday. It could have been done on Wednesday, but it rained all day. The pricing was so fair that I didn't even need to negotiate. I had not looked into chimney repair before, but a bird entering your house like it's Santa will make you consider installing a chimney cap. Inmar was on site to provide the estimate, explained the services that I probably needed, and told me I would receive an estimate via email. I received the estimate later the same day. Inmar's team showed up, explained the scope of work, gently moved our plants out of the way, and got to work. I also needed my gutter cleaned and asked if they could take care of it, since they had ladders and experience. He said he'd try to fit it in. They did. I napped in front of the fireplace while they worked. I could only hear light tapping from the brick removal process. They sent photos while the work was in progress. Great photos that I will share with you below. Inmar and his team exceeded my expectations. The hardest part of getting the chimney repaired and gutters cleaned was submitting payment - because no one asked for money upfront. 10/10 I would recommend Imas General Services for your chimney and gutter upkeep needs.

Imas General Services came to clean our gutters at this difficult time; gave us a senior discount;…read morewere professional from beginning to end. We'll definitely be calling them again. Roberta & Elwin Redfern

14 year Annapolis residents. Cannot say enough good things…read moreabout John and his Fixed HVAC crew who did a complete central a/c replacement for us in less than 5 hours, and barely one week from the time of his estimate. That was also the exact price we paid upon completion. Quality brand, not the builder grade stuff two others were giving estimates on using, and Fixed HVAC beat both their prices by over $1k with no back and forth! I've used them for routine maintenance over the last several years also. On time, clean and professional. We built one home and did extensive renovations/additions to three others. We are not rookies at hiring tradesmen. This is a local Annapolis outfit that deserves a shot at your business. Not kidding.

Fixed! HVAC service has been Our go-to company for years. Prompt, fair, pleasant, good…read morecommunication.

They are our go to fireplace company and service has been phenomenal. Communicating with them by…read morephone or email is very straightforward. Pricing was competitive (or better) compared to any other and the work quality and thoroughness outstanding. Someone else described them as chimney wizard and I think that's accurate. Absolutely no reservations about recommending this outstanding small business.

We have been using AMP for years for chimney, gutters, and fireplace and they are absolutely…read morewonderful! They are prompt, professional, and always do a great job. Would highly recommend.

Contacted through a friend for help with a failing, large oil burner which, as it turned out, was…read moreincompetently serviced by a previous orginization to the point where it was inoperative . Bay provided immediate response through a technician who was thoroughly familiar with oil furnaces. The technician spent an afternoon repairing the unit, and followed up the next morning to be sure the unit was working correctly. A thoroughly first class company.

Had originally used these guys to install a smart thermostat years ago. Even though it was a…read morenon-standard system at the time, they handled it great. Recently had a problem and couldn't remember who we originally used so called someone else (recommended on Yelp) who completely failed us. Finally dug up Bay Heating's info again and called 6pm on a Friday night. Sure we paid after hours rates, but we didn't want to wait until Monday or Tuesday (Memorial Day weekend) for help with our AC. Should have called them earlier, but we were assured by the other company that someone would call us back and help us but we got nothing... that delay cost us but we were trying to be courteous to the guys we had originally called. Bay Heating sent Ken out, who was amazing. Really nice guy, knowledgeable, and was able to diagnose the problem and get us an inexpensive replacement thermostat to tide us over the hot weekend until we get another smart thermostat. Definitely making sure we call Bay Heating again in the future. Thank you so much for getting our AC running again and being professional and reasonable!