Came to my house to give me an est…read more Said He was booked till next year. Nice professional Gentlemen to talk with.

So happy with out fireplace. This company has great communication and they completed in 2 visits…read more My fireplace was in bad need of repair with cracks and unusable dampner and they did a great job. They even fit me in before Christmas ahead of schedule. Wasn't cheap but considering amount of work done I think it's been totally worth it. We've enjoyed several fires during this abnormally cold winter. Would recommend this company they know what they're doing.

We used this company in 2017 when we first bought our home in Annapolis, to service the two gas…read morefireplaces, when the propane was first reconnected. Last year, I had noticed some problems (noise, stopping & starting) with the fan blower, and this year, we knew we needed a repair. I finally found their phone number and scheduled an appointment. Their office & scheduling functions are very professional. Rob came out today, right on time, and replaced the fan blower assembly. It is much quieter now. He explained everything as he made the repairs, and now we are all set up for the winter holidays.

Every so often you come across a service that makes you realize this is how it's supposed to be…read more Easy to schedule, confirmed and showed up on time, made efficient use of time and reasonably priced. Rob is obviously knowledgeable and patiently explained things to me. He did a thorough and meticulous job. Unquestionably our go to for gas fireplace service from now on.

We were very grateful to have found Bay Stoves for our Gas Fireplace Installation. Each stage of…read morethe process was carefully managed and well planned. Nick listened to our needs, was patient and helpful as we changed our minds a few times, and coordinated the process through prompt, frequent communication. The team managed to work between snowstorms, which threatened to delay the process, and we had our beautiful fireplace with minimal fuss and delay. The team was professional, explained every step of the way, and provided clear, detailed instructions and a clear demo on how to use the remote before leaving. We would highly recommend Bay Stoves.

Avoid this company. Their service is incompetent and extremely expensive. Their attitude towards…read moretheir customers is indifferent. Their charges are usually high for incomptent service. For their failure to repair and clean our gas fireplace it deteriorated over several years requiring a complete overhaul of our fireplace.

The Fireplace Guys were able to fix my fireplace quickly and efficiently. I would definitely hire…read moreagain!!

I can recommend The Fireplace Guys with zero hesitation. He is personable, thorough, highly…read moreknowledgeable and above all - fair. He's a straight shooter . Tony's company was my second appointment regarding the inspection of my wood fireplace. The first overlooked many things including issues that risked my health including the boiler flue and crock.Tony came out and checked/inspected my systems.They found profound defects due to a previously unknown fire at a my recently purchased property. Was it not for Tony's professionalism and thoroughness, I may have been at risk. He gave me a quote I found more than fair, did the work in a very timely fashion, and was completely fair and compassionate. I will use him again, and you should too.

Their reply's were prompt…read more Great work and reasonable prices. Would definitely do business with 2 Sons again.

Had these guys come in & do some work on our chimney, sealing it from leaks. A year later, a new…read moreleak starts behind the chimney liner, wrecks an interior wall above the mantelpiece. My contractor looks & says Whatever 2 Sons used, it's crumbling. I hired another fireplace guy to come over - he reports 2 sons put new concrete onto old concrete, without removing it, on both chimneys!!! Because I delayed getting new guys up on the roof trying to get 2 Sons to come back & fix their shoddy work. Instead Matt ghosted us, then stopped replying. I'm out $3k, and had to do some emergency repairs. Don't use these guys.

Rob and his team were very professional and fixed our problem with respect and expertise. Thank…read moreyou! Prompt response and expert service.

From the owner: We are a family owned and operated business located in Severna Park, Maryland, specializing in the…read morerepair and maintenance of gas fireplaces. Our mission is to provide the highest level of service to our customers and our priority is to ensure your equipment is safe and performs as designed. We work with all brands of indoor and outdoor gas fireplaces that run on natural gas or propane.

Amazing customer serivce. Meryl was extremely informative. Highly recommend for anyone looking to…read moreupdate their fire place or create and outdoor entertaining area!!!

Very poor customer service and lack of follow-up. Tried multiple times to get a certain part for…read moremy fireplace getting passed around to several reps. I had to go to the store to show them what I needed. After waiting a long time then was told none of their suppliers had the part as they claimed fireplace no longer made. I left and within 5 minutes found a supplier online who had the part. Should not have wasted my time dealing with this outfit.

I have used American Chimney and Masonry twice in last five years. Five years ago I had them…read morerebuild my firebox on the fireplace. Their pricing was fair and they did an excellent job. Then a few months ago I needed an inspection of the fireplace for my HOA. Again their pricing was fair, they were punctual and did an excellent job. They are my go-to fireplace people. I recommend them highly!!

This is an amazing company. I had some water damage on a wall and I called the company that…read moreinstalled my roof. They then told me that the chimney needed a cap. I put a bid on Home Depot (rookie mistake) and had 2 contractors say I needed a cap that could be installed for $900. That didn't seem thorough so I called evolution chimney. They had a young man and his partner came out and they went in the basement and to the roof and told me all the work I needed done. They had to add a new and wide liner, fix the deteriorating staccato, ensured that there was no chance of carbon monoxide and of course the cap. It was well worth the investment. The first appointment I had there was a scheduling mishap so the woman that took my call offered to deploy an emergency weekend team but I opted to reschedule for the next week. The work was done in a few hours. I was worried about squirrels still getting into the attic so I put a metal trap up there but nothing has been in the attic since and no water seems to be coming through the wall. Highly recommend.

Wow I have mixed feelings about First Class Chimney. Let me start off by saying. We rented a…read moretownhouse and used them as a final move out Chimney cleaning and inspection. They arrived on March 17th. They charged us $180.00 for the service. When the tech arrived he cleaned the fireplace and he broke one of the glass doors with his equipment. He said he would replace them at the warehouse within 3 days. I told him we had to turn in keys by the 31st. He promised to have the doors back in 3 days max. Ok I gave them the whole week. No word from him or his manager Josh. Ok so now we are 10 days out and no response and I called Josh and explained that if we are charged for the doors during our walk thru I will be taking this to small claims court. It wasn't then that I was told the doors were available for replacement. Really so you had the doors but didn't intend on replacing something your tech broke until I called again. If you break something it's your job to replace it. Simple as that. If this company had been straight up with me. I probably would have used them for our new house we bought that also has a fireplace. Now I can't trust their services. We'll Josh eventually made sure he replaced the fireplace glass doors two days before the final walk thru so I'm thankful for that. Overall 2.5 stars. Since they finally replaced the doors.

When you work jn DC, or anywhere in this region, you work long hours and have a demanding career. I…read morescheduled this appt THREE WHOLE weeks ago. It involved taking days off and moving shifts around. This morning I had an 8-10 window and after waiting an hour, (it was 9:10 when I had to reach out) I should have known better. At 9:10 I called them bc they never bothered to contact me! I left a voicemail about the unprofessionalism and inquired as to were they still coming. Then all of a sudden, Josh calls me saying there was a problem with their vehicle. What a joke/lie! Had I not reached out, they would have never called me. Quite a coincidence that when I left my voicemail, his tech just so happened to call him, to let him know that he was having issues with the vehicle.(All in a 30 second time frame from when I hung up) I asked if they could come out tomorrow and he told me they are closed on Sundays. Well, it's a good business practice while you are still growing to accommodate the CLIENT being that YOUR COMPANY messed up! I have a Groupon which shows they are still trying to gather up business. Well this is not how you do it! Super shady and unreliable. Again, I had this planned for weeks and had to make maneuvers in my schedule. This is a mom and Pop amateur show. Don't waste your time. You do get what you pay for. Spend a bit more $$ and go with professionalism! People that show up on time, and early to get the job done. Not companies that offer lame excuses. I was asked if I wanted to schedule for next week. Maybe Josh did not understand how being that I had to schedule this 3 weeks in advance, that no, I cannot just "Schedule for next week." Total waste. Go with pros that value the consumer's time!