They were patient and helpful . We were having issues with our chimney and was helpfulread more

I did my research and landed on this company based on years and years of positive reviews. Jim (the…read moreowner) answered my call right away, which was so nice not having to deal with a service operator.) He fit me in the next day (today,) and had great communication throughout the process, even texting me while on his way. He and his assistant were in and out (it is a regular wood fireplace) withing 30 minutes and my place remained clean. They took their shoes off as well. Highly recommend and very reasonable price!!!

Eric was absolutely great! He was on time - a little early. He called ahead with estimated time of…read morearrival. Very neat and meticulous about his work. Thank you Rooftop!

I have been a property manager in DC for many years and have used Rooftop Chimney for over 15…read moreyears. Their service has always been excellent, which is why I've remained a loyal customer. However, my recent experience has been very disappointing. Back in July, I contacted their office to schedule inspections for 40+ chimneys. I was told someone would call me back. After waiting, I followed up again in August and received the same response--that I would get a call back. Only today, after months of waiting, did someone finally reach out, just to tell me that it's now too late in the season and they can only book me for the off-season in 2026. After more than a decade of great service, this lack of follow-through and responsiveness has been frustrating and surprising. I hope Rooftop Chimney can improve their communication and scheduling process moving forward.

Came to my house to give me an est…read more Said He was booked till next year. Nice professional Gentlemen to talk with.

So happy with out fireplace. This company has great communication and they completed in 2 visits…read more My fireplace was in bad need of repair with cracks and unusable dampner and they did a great job. They even fit me in before Christmas ahead of schedule. Wasn't cheap but considering amount of work done I think it's been totally worth it. We've enjoyed several fires during this abnormally cold winter. Would recommend this company they know what they're doing.

They arrived on time to clean out our dryer vent. Great costumer service, decent pricing, and quick…read moreservice. They also noted some damage we had to the dryer vent exterior and provided recommendations as well as taped it to seal for now until we could fix it. Good company and would recommend.

On time, efficient and thorough. I appreciate their inspection and not being pushy. Will definitely…read moredo business with them again!

He was very responsive and he did a great job cleaning our chimney! I would highly recommend ACD…read moreChimney Service!

When we needed to have the fireplace/chimney (of our 130-year old victorian home) inspected, Hurley…read moreresponded promptly and arrived as promised. He carefully checked for any issues and explained while there was a small crack in the firebox panel, it did not warrant expensive replacement at this time. Based on the many positive reviews which ACD Chimney Service has received from past customers, it's clear they are an honest and knowledgeable company, which is why we're keeping their contact information for future service needs! :-)

timely rapid and effective.... Took pictures before starting to show the difference in the…read morechimney.

They were kind enough to accommodate a last minute inspection. Very professional visit, reasonably…read morepriced. We will most likely continue doing business with them.

Showed up on time, were very courteous throughout, did thorough work, and cleaned up after.read more

Very professional and responsive company. I really appreciate them working on Veterans Day and…read morecleaning our ducts. The whole process was efficient and done in a timely manner. Kevin was very friendly and explained everything very well. After talking to multiple other companies they had the best price by a wide margin, I would highly recommend them for duct cleaning.

We recently experienced a chimney fire in our 1971 home shortly after moving in, which was…read moreincredibly stressful. We didn't realize the chimney had a large internal crack and would require a full replacement and relining. Chelsea's Chimney was fantastic from start to finish. The owner personally came out, inspected everything, and took the time to explain what was going on and reassure me that it could be fixed safely. That personal attention meant a lot during a pretty scary situation. After paying the deposit, they moved quickly, within a week we had an entirely new chimney system installed along with a new cap. The work included removing the old flue tiles and throat damper, installing a UL-listed stainless steel liner with a lifetime warranty, insulating the flue, parging the smoke chamber, and installing a new top tile and top-closing damper system. Everything was clearly explained as they worked, which I really appreciated. The total cost was $5,400, which felt very fair for the amount of work, quality, and peace of mind we received. The craftsmanship looks great, and we now feel confident using our fireplace safely. Highly recommend Chelsea's Chimney if you want knowledgeable professionals who stand by their work and keep you informed every step of the way.

Brad was very thorough in his work. Our fireplace pilot light went out, so Brad promptly fixed the…read moreissue and gave our fireplace a proper clean and maintenance. He explained all the issues and steps clearly.

I had an absolutely fantastic experience with Phoenix Chimney Cleaning! I called them to get my…read morechimney ready for the winter season, and they exceeded all expectations. Our technician, Charlie, was truly exceptional. He arrived right on time as scheduled, was incredibly friendly and professional from the moment he stepped in the door. What really impressed me was his integrity and expertise. After his initial assessment, he took the time to explain the structure of my chimney, and seeing its specific design, he actually lowered his original estimate! That kind of honesty is rare and highly appreciated. Charlie is clearly very knowledgeable and skilled--he worked efficiently and ensured everything was done right. He even fixed one of our broken fireplace doors on his own at no charge. The door had been wobbly and a pain to use. It opens/closes with ease now. Our chimney is now sparkling clean, perfectly functional, and ready to keep us warm all winter long. If you need your chimney cleaned, stop searching and call Phoenix Chimney Cleaning. You won't regret it.

Recommend. Prompt, respectful, flexible, and affordable. My fireplace/chimney was broken for a…read morecouple of years, and Charlie fixed it within an hour. He answered my call, was able to come within a week, came on time, and was very friendly and respectful. Ours was not a chimney sweep issue but rather a birds nest that blocked the damper at the top. He used a high ladder to go up, remove the nest, and fixed the problem. He also recommended someone to fix the top. He price was very reasonable.

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

I contacted this company due to my AC breaking down. They cancelled and rescheduled an appointment…read moreof which they put me out until Friday and said someone would arrive at 7 AM. At 8 AM. I called them and the dispatcher Heather refused to talk to me and made the other person tell me that their truck broke down and that they could possibly get me on the schedule today. Don't use these people if you actually want service fulfilled and especially if your furnace or AC has broken down. Response to Alex: your dispatcher Heather would not take my phone call and handed it over to Tyler who told me that your truck broke down. Tyler also said he may be able to get me on today's schedule. How much do you think that was going to happen? I had been rescheduled initially due to double booking the first go round and then suddenly your truck breaks down. This whole process started on Tuesday when my condenser was not working. With the upcoming weekend having extreme heat, I needed it to work. And this must be part of your problem because if you don't think making an appointment and keeping an appointment is part of your service then that is a huge issue.