I am a repeat customer and couldn't be more pleased. Adam & team provide great advice, good…read morecommunication, efficient/timely installation, and good value. I would recommend to anyone needing aftermarket installation or repair. They have been worth the drive out from my home in Nashville! Dana H

This place is awesome just got my apple CarPlay done. I worked to get it in all night and it took…read morehim 5 mins to figure it out and was super nice about it. This place is legit and all these guys are super nice and understanding Will definitely take my business here every-time.

Lots of parts and very helpful staff. They had just what I was looking for to help get my car back…read moreon the road

Called about A price for a used 2015 Chevy sonic coolant reservoir tank. They said $50 a brand new…read moreone from Autozone is $50 with a limited lifetime warranty this place is a joke I do not recommend going here.

They made purchasing a short block easy Pricing is upfront no extra charges. Returning the old…read moreblock for core refund was equally as easy. Very nice and down to earth people to deal with. They didn't even tell my wife how much I spent!!

Again, we want to say thank you for the excellent customer service we received in purchasing over…read more$12,000 of parts. J&K goes above and beyond to consult and communicate every step of the way to shipping and tracking #s. We thank you!

When entering an auto parts store, patrons immediately place themselves in one of two categories:…read morethe guy who goes straight to the counter for help, or the guy who just goes to locate an item in an isle. I am the second guy. I like to go grab whatever part I need, utilizing the part-look up directory if necessary. I am also a girl. The first offer for help was appropriate; I declined politely. But as soon as i said no, the associate walked over from behind the counter anyway and proceeded to try to locate my item FOR me. I reiterated that I knew exactly what I was doing. Less surprising, he offered to help me change the wiper blade for me. No. I guess I'm only really annoyed by the tact of his second attempt to 'help' me. If I were a man, I don't think he would have blatantly disregarded my saying that I didn't want help. Unintentional sexism is still sexism.

Of the two O'Reilly Auto Parts stores on Broad St... this is the one you do not go to. I've been a…read morelongtime O'Reilly's customer... I typically shop between them, Advance, and AutoZone (maybe Napa in a pinch). Generally the prices at O'Reilly's are more competitive and they almost always have the parts I need, which can sometimes be for vehicles that aren't super popular. I love working on vehicles and would rate my mechanical aptitude as intermediate. My latest auto need was for a stupid simple battery change... the battery on one of my vehicles had been slowly going out over the last few months and the day finally arrived that I needed a new one. What is usually an in-out experience with a tech at the store kindly swapping the battery out for you turned into anything but ideal. As soon as I walked in I was 'greeted' by a guy behind the counter, but he spoke so softly and was looking at his computer screen the whole time, I didn't really know if he was talking to me or to the other half dozen employees up towards the front of the store. I came up and expressed my need, asked him to run a battery test on it real quick to verify voltage (I didn't have access to my multimeter to do it myself like I usually would). Test showed the voltage was too low - battery purchase need confirmed. While up at the front talking with the associate, all of the other employees were basically screwing around, using pretty foul language, and just all-around pretty unprofessional. I thought, man, I wonder where the manager is, I bet he wouldn't be happy. And then poof, out comes the shift manager, and he's right in the mix participating with them! I should have just left at this point! I asked the tech if he'd be able to help me switch it out real quick, and his response was, "No I don't think so.. it's too cold outside. Basically if it takes more than 10 min or so I'm not going to." I'm pretty sure I was speechless at this point. You work at an AUTO PARTS store, not a cosmetics store.. MAN up! At this point I should have left and gave a competitor my business but for some strange reason, I didn't. I paid for my battery, took it out to my car, which at this point wouldn't turn over, so I needed a JUMP. Amazingly, the guy was happy to give me a jump so I could leave, sure hope he didn't get frost bite. Got back and did the 3-minute job myself.. seriously.. two bolts for the bracket, one nut each for the terminal... battery out... in, reverse order. Done. So now I needed to get my core refund of about $20 since they didn't swap it out at the shop.. so I had to spend more time and money and went to a DIFFERENT O'Reilly's and got the treatment and customer service that O'Reilly's is known for. Do yourself a favor and PASS on this store!!!

Great customer service! A huge variety of inventory from old vehicles (40's, 50's, 60's, 70's)…read moremodels to new current year parts. Highly recommended!!!

- **BEWARE! DO NOT TRUST ADVANCED AUTO SALVAGE!**…read more I had an absolutely horrible experience with this deceitful shop. Back in November 2019, I bought an Audi R8 motor for my Lamborghini from these guys. I dealt with a salesman named Paul, who assured me the engine had low miles and was running, yet conveniently couldn't provide the VIN. We settled on a price of $25k. Fast forward to May 2024, I had the engine installed only to find out it was a complete dud. To make matters worse, Paul no longer works there, and the owner has flat-out ignored all my emails and calls. The shop falsely claims there's a 30-day warranty on parts, but this is nowhere to be found on my invoice. I've attached the invoice to this review for proof--no warranty period mentioned at all. The owner's refusal to call me to return an email. This shop is clearly out to take your money and run. I am warning everyone: DO NOT BUY FROM ADVANCED AUTO SALVAGE. Check the latest Google reviews--this place is a nightmare. Save yourself the trouble and go elsewhere. I am reporting to the BBB and currently contacting a lawyer and consumer protection of Tennessee.

I absolutely love the Sevice here. There are two employees in particular Joe,and John. Not only are…read morethey very educated on motor vehicles, but every time I go there they are so very nice. I trust them with all my questions and will go nowhere else as long as they are here. They always go above and beyond to even help me install some of my parts and with a smile and friendly conversation!!

Extremely helpful and nice. Best experience at an auto store I've ever had. The employees are…read moreknowledgeable.

needed oil for my son's car and a filter. had no clue what kind of filter. Lindy tried to pull up…read moreby the vin but wasn't successful. then she told me if I gave her the license plate number she could find it! Tah dah! pulled it up right away. she could have given up but kept digging for a resolution. thank you!

Great service by a very knowledgeable crew! O'Reilly Auto…read moreParts is a great store for me to buy anything from classic to modern cars finding most items in stock. It is impossible to give just one or two employees a "shout out" because ALL of the employees at the Church Street location in Murfreesboro are the best! The internet is a price equalizer but customer service is earned and they have earned my busines. Joe Hunt's Paint and Body

Came by AutoZone today to grab some LED headlights for my Toyota Sequoia. I called the dealership,…read morebut they didn't have any and my left (driver side) headlight has gone out. I called ahead of time and asked if they had any LED lights for my model and year and the guy said they did, and that they were plug and play. Went by, picked them up, and I was on my way in in snap. Great service, now to see if they actually fit without any hassles as stated

If I could rate no stars I would. Went in there to get my battery tested and the lady at the front…read morerudely shut me down, while the other employee laughed and stated because there were only two people working they were unable to help me. Extremely rude and unprofessional. Will not be coming back to this location.

Don't you miss when the person behind the auto parts counter knew about cars not just put something…read morein a computer. I needed a light and the kid had to get off his butt while sitting on the front counter. While typing away after I told him what I needed he still insisted on needing my vehicle info. Then tried to lie by saying the motor matters for a freakin bulb while vaping in my face Pass this location.

Austin was highly mediocre, less than helpful, in a hurry, gum smacking, unfriendly…read more I'll head across the street to AutoZone.