My cars steering column was cracked. They ordered the part, I made the Appt., took it in and they…read morerepaired it. It was an easy process and the staff was very friendly. It's close to home & nice having a mechanic close by.

What a great experience. I brought in an older Ford that had an engine warning light on that needed…read moreattention so that I could sell the car. They did an extremely thorough inspection of the car, much more so than punching in a diagnostic code. The cost breakdown of repairing their findings was very reasonable and I appreciate that they gave me separate labor and material costs. Both Cassie and Amanda on the phone and in person were outstanding, patiently explaining my options with no pressure or selling and with an incredible amount of automotive knowledge. If I could steal them both for my business I would. It feels good to have found an auto repair shop that I can trust.

We was worried about the cost of fixing up our 2010 Nissan, but Franklin Automotive handled…read moreeverything perfectly. They diagnosed the issue quickly and got me back on the road in no time. It feels like a brand-new car again! If you have a Nissan and want someone who knows what they're doing, go here. Follow me on Instagram - @thecannyadventurist for a deeper dive into my reviews.

These guys are professional in every sense of the word. Fast, affordable and thorough…read more My go to full service auto mechanic. Thanks guys!

I was looking to get a muffler installed so my truck would sound like a hemi. After communicating…read morethrough the chat on their website. I stopped in for a quote. I brought a muffle that I was told would fit but it was wrong configuration. Instead of charging me for the correct muffler we swapped. The installation only took about 30 minutes. Now my truck sounds like a truck! Very satisfied!

I would give this company more than 5 stars if I could! Took my car to the dealership and was told…read morethat there was something broken on it beyond repair and that it was going to be thousands of dollars to fix. Brought it here instead and paid very little money. They told me also that that part was not broken as the dealership had said. They were kind, patient, honest, quick, and so much more. As a woman, it's hard to find someone you trust, but these people are the real deal. Please give them your business. Sam is great!!

Great people, great service. Front desk advisors are knowledgeable, patient, respectful and…read morehelpful. Service is detailed and line itemed for approval.

UPDATE: at 8:08pm tonight, Joseph responded to the email I sent and met me up there to get the…read morekeys/car. They did text at 4:40 but it did not come through immediately and that was not enough notice for us to get there by 5 PM. Happy we did not have to wait until Monday! *************** BEWARE!! of Ameri-Fix formerly Auto Fix on Royal Oaks!!! My daughter dropped her car off at 3:30 PM for an oil change and confirmed that they closed at 6 PM. Website also confirms 6 PM. They confirmed that they would have the car ready before closing. We returned at 5:10 and they were closed!! Keys to the car which includes keys to her apartment are locked in the building until Monday morning. ABSOLUTELY UNACCEPTABLE TO CLOSE AN HOUR EARLY WITHOUT A PHONE CALL & WAITING FOR US TO PICK UP!!! We could have paid over the phone and they could've hidden the keys. NO CUSTOMER SERVICE!!!! We called other locations, that were still open, but they denied having a contact for the Franklin location.

We've used them extensively for repairing our cars and they've always been honest and upfront…read more They'll tell us truly what's wrong with our cars even when it's something we don't want to hear. They guide us with what the necessary repairs are and repairs that aren't quite as necessary. We've been very pleased with them and have recommended them to many of our friends. And they always seem to be busy, so that's typically a good sign. I'm not sure what happened with the first reviewer as that's been quite different from the experience we've typically had.

Haven't written a review in a while, but I felt like I had to for this repair center. I was in a…read morebind in that I had a car that needed a brake job, a battery charge, and oil change in a hurry. These guys took car of the job quick and their pricing was very reasonable. The fact that their price list is literally on the wall behind the counter tells you they aren't going to work you for more money. How many shops post pricing like that? On top of that, they are really nice people. If you are looking for an honest mechanic in town, try these guys first.

Firestone was my go to place for several years. But over the last couple of years, the service…read morelevel has really gone down. I took my car there because the AC was not working. (An oil change place said that it looked as those the compressor was not working.) Firestone told me that they could not find anything wrong. They suggested that they recharge the AC and include a dye that would identify a leak if one exists. A.month later. In 90 degree weather, the AC was no longer cooling the car. I took it back to Firestone and they told me that they could not find a leak. They suspected that it could be under the dash and recommended that I take it to a dealership. I took the car to a dealership and they told me that they would need to recharge the AC and include dye. I told them that Firestone had already done that. The dealership told me that they do not see any remnants of dye in the system and it is likely that I was lied to. So I pay another fee for a recharge with dye and a month later, in 90 degree weather, the car no longer heated. I took it back to the dealership and they showed me where the compressor was leaking using a black light. Which confirms that Firestone never added any dye and that the oil change shop was correct to begin with. I spent way more money than I should ever have to fix what should have been an obvious issue for a repair shop to identify. I was a repeat customer for years. I am highly disappointed in Firestone.

Huge shout out to Ray & Paulo at Rand Pl. Franklin, TN Firestone for their EXCELLENT customer…read moreservice provided during my service. Thank you so much to the both of them & the technician! Couldn't have asked for better help. I recommend this location over & over. Each time I've called or visited for service, the customer service & the repair/maintenance work has been top notch. Very well done. Thank you all.

Great service! Super kind people, Antonio and Corey took great care of my car. I'm not sure how…read moremuch calipers usually cost, but they fixed my car so quickly, I was happy to pay for it. One thing is, they don't take credit cards, (or they do, it's just a fee that goes along with it) only debit. Just preparing you! They were amazing. And the waiting room is nice and spacious too! They have Jesus Calling books in there as well as a Bible, so it was a pretty great experience all around!

Wursters has been servicing my Rolls Royce for over 3 years. They accommodate me whenever I need a…read morequick repair. They take pride in their service and it shows. They are knowledgeable and priced fairly. Mike is great and I highly recommend them

I was guided all throughout the process and everything was explained to me. They even called a few…read moredays later to make sure all was running well

Eurofix Franklin has been an absolute blessing. From the moment I walked in, they treated me like…read morefamily -- kind, patient, and genuinely invested in helping me. They took the time to answer every single question I had (and I had a lot!), and never once made me feel rushed or overwhelmed. Instead, they worked with me to look at every possible option for fixing my vehicle so I could make the best choice for my situation. I never doubt their honesty or work ethic. In a world where it can be hard to know who to trust, Eurofix stands out as incredibly ethical and transparent. As a single mom who knows nothing about cars, I have never felt taken advantage of here -- not once. Their pricing is fair, competitive, and always clearly explained. If you want compassionate customer service, trustworthy diagnostics, and a team who truly goes above and beyond, Eurofix Franklin is the place. I'll never take my car anywhere else. Highly, highly recommend.